[Resolved] Flipkart — auto cancellation of order for flipkart cashflow

[Resolved] Flipkart — auto cancellation of order for flipkart cashflow

P prasanthyuvi from Gudalur, Tamil Nadu

I have ordered a samsung level u headset on 30.09.2019. I have selected to deliver it to my address. Expected delivery date to my address to 07.10.2019. But i have received emails from flipkart for collecting the same from their pick up stores from 04th oct 2019. The pickup store is 20 km away from my location. Then my order has been automatically canceled by flipkart due to the delay from their side. Then the beauty is, i have to wait for another ten days for my refund. Now, if the same case happens for 1, 00, 000 people with a minimum of 1000 rupees. Total[protected] rs, unnecessarily holding the people's money and rotating for their cash flow. This issue shall be seriously looked into. Was this information helpful? No (0) Yes (0)
Nov 10, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 10, 2019 Flipkart Customer Care's response Hi Abhishek We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 07 Oct 19 and it will be reflected by 07 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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