[Resolved] Flipkart — automatically return of order

arbind ray

from Kolkata, West Bengal

Address:

Howrah, West Bengal, 711227

I am ordered redmi note 4 (Black, 64 gb) on 14 october 2017. My order no is od[protected]. On 23 october 2017 when i was tracking my order, it shows that my order has been return automatically. When i call customer care they are giving various reasons. Firstly, they said that that the ordered has been cancelled from the seller side. Secondly, they said that due to huge ordered product cannot be delivered and they return it. Thirdly they said that the shipment was not properly so the order is return.
When i have ordered the product and online payment has also done so why you return the product with out any intimation.
So, i want the proper satisfactory justification from your side as soon as possible.

Regard
Arbind ray
[protected]

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Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Oct 31, 2017

Flipkart Customer Care's response We had interacted with the customer, he complaints that he was not aware of cancellation informed the reason of cancellation accordingly, request customer to place a fresh order. hence closing the complaint.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 11, 2017

Flipkart Customer Care's response We had interacted with the customer, informed that order was undelivered due to unforeseen issue and requested to place a fresh order hence, closing the complaint.