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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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W
Waseem Basha
Apr 21, 2020
Resolved
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Address: 2/562, DR.AMBEDKAR NAGAR MANAPAKKAM 2ND MAIN ROA
Website: www.flipkart.com

Dear friend
I get message from flipkart website offers deals with 90dicount so get message from flipkart i order the phone 21.04.2020 oppo f11 pro 20000 price offer for rs so i confirm the order then i pay the tractions was successful payment message i received but i don't that was fake message from flipkart please refund my money sir i am not ah rich man it's my 4days work money i am daily wages i buy this mobile for my mom we can her but that was fake message from flipkart but one think you understand sir studied people they know this fake or real we are not educated people we think flipkart company is real they will not cheat so i book the mobile i get in my phone notification i get this message flipkart was given offers and discount so we are pay sir please refund my money in this money i can buy rice for 1month please accept my request and refund me sir this not big amount for u flipkart company who ever seeing this message please refund me my account number[protected] indian bank name vaseem basha cif [protected] i request you please refund my money back next time i will not do this mistake i inform flipkart toll free number also customer also flipkart i send u screen shot also please accept my request 🙏
May 31, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 21, 2020
Updated by Waseem Basha
Oppof11 pro get message from Flipkart website offers deals for filpkart company so I book the mobile I pay the payment also successful I don't no it's was fake message I send you screenshots also price20000 offer 1496

Verified Support
Apr 22, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.
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    W
    Waseem Basha
    Apr 21, 2020
    Resolved
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    Resolved

    Address: 2/562, DR.AMBEDKAR NAGAR MANAPAKKAM 2ND MAIN ROA
    Website: Flipkart

    I get message from Flipkart website mobiles for offers so I think it's deals for filpkart company so I buy the mobile oppof11 pro price20000 they so dicount 90percentage price offer for me Rs 1496 discount so I buy the oppo then they show to paytm in online website to pay then I pay the money then the take my balance was successful received from her mobile world I am daily wages working my father also driver so please refund my money Flipkart company I request you please I send screenshots also for you then I call for Flipkart I say them also please refund my money back Flipkart manager I know this fake website but I think Flipkart is a company they will not cheat so I buy this mobile but I don't this website filpkart was fake told from your Flipkart toll free number next time I will not do this mistake her after I will go buy any products from Flipkart app please refund my money sir my bank account number[protected] Indian bank vaseem basha CIF [protected] please sir in that money I buy rice for my home I don't have my mom phone so I buy this product
    May 25, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Apr 21, 2020
    Updated by Waseem Basha
    Please refund my money back Flipkart
    Verified Support
    Apr 22, 2020
    Flipkart Customer Care's response
    Hi,
    We are sorry for the trouble caused.
    We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
    Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated.
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      AdilShah17
      Apr 21, 2020
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      I used to look for product using my e mail address but never bought anything but accidentally i used another account using my phone no later i got to now the different account i always had bought product using my phone no and have collected many supercoins using this account. When i got to know about that i deactivated my account that was using my email id, and then i tried to update my email address on my account that is using my phone no but it doesn't update that page is just not responding it doesn't take my email id
      My email - [protected]@gmail.com
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 21, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Apr 21, 2020
      Updated by AdilShah17
      i would love to update my email id with my phone no Thanks for looking into my complaint
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        M
        Mohdammad Razi
        Apr 21, 2020
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        Address: 105/653-B, fahimabad, kanpur-208001

        I have purchased a MarQ by flipkart 805 kg semi automatic washing machine,
        its spin/drayer is not working so please arrange to solve it.
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          A
          Aditya1995
          from Chandigarh, Chandigarh
          Apr 21, 2020
          Resolved
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          Resolved

          flipkart asking my personal bank details to refund my order

          I placed two orders first order id: od[protected] on 21st march 2020 and second order id: od[protected] on 20th march 2020. Both orders were cancelled on 1st march due to corona virus which was ok i understand. After that on 7th april i got a message refund has been initiated and it will reach the bank till 15th april. When i didn't get any refund i contacted flipkart support (Baljeet) on 16th april about that. First of all...
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          Pushker Pandey
          from Delhi, Delhi
          Apr 20, 2020
          Resolved
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          Resolved

          I have flipkart account with email [protected]@gmail.com and flipkart without any notice take withdrawn amount 60k as a personal loan and even i don’t have any intimation about that. I recently checked my cibil score history there idfc personal loan active. I contact with idfc bank and they told me flipkart doing this. As of now i have flipkart pay later limit ₹15000. So kindly let me know what was that amount 60k.
          May 23, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Aug 09, 2020
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
          Dec 11, 2021
          Updated by Pushker Pandey
          Kindly provide me noc regarding this and close permanently
          Dear Sir,
          Thank you for reaching out to us and we are happy to assist you. The KYC details for your Flipkart Pay Later account were obtained using Aadhaar OTP based e-KYC process. The current regulations restrict the accounts onboarded through this KYC method to a loan amount of Rs 60, 000 with a 12 month validity. For your convenience, this limit is reported at an yearly level for Rs. 60, 000. This information is also available in the terms and conditions, and in the FAQ section of your Pay Later account. If you have any further queries kindly provide us your mobile number so our team and call to assist you, or you may reach us at[protected].
          Team IDFC FIRST Bank.
          My self Amit Tiwari and my registered mobile no on flipkart is [protected]
          M payment today 479. And today is last date of my payment.but yet now my payment not updated in my flipkart pay later account. After tomorrow the penalty. Due to not payment. So I request yo idfc payment marchen kindly check my above details and resolve my problem as soon as possible.
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            A
            Abhishek Lonkar
            Apr 20, 2020
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            Order ID - OD[protected]

            Product ordered on 22nd mar, 2020 but due to covid it couldn't delivered. Today is 20th April and all e-commerce sites allowed to deliver non essential items too but my order is not even packed. I want my product ASAP.

            Pls cooperate.

            Thanks.
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              A
              ANOOP. R.KRISHNAN
              Apr 20, 2020
              Resolved
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              Resolved

              Website: Flipkart.in

              I have booked a ticket from rome to kochi on march 11 2020. But unfortunately airindia itself cancelled the flight. I started calling on flipkart from 13 march 2020 itself for refund.
              Total 22 times i called their customer care.
              Every time will take the request to cancel the booking and they will ensure the refund with in 7 days. After the call ends i will a mail telling "your cancellation request has been cancelled"
              And it been more than 1 month.. And still continuing the same.
              My bokking id is ff[protected].
              Aug 12, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 20, 2020
              Flipkart Customer Care's response
              We will revert on it.
              May 10, 2020
              Updated by ANOOP. R.KRISHNAN
              Not yet resolved
              Verified Support
              Aug 09, 2020
              Flipkart Customer Care's response
              Hi,
              We are sorry for the trouble caused. Air india is only offering rescheduling not the refund. Also Air India has sotpped refund till further notice. Appreciate your understanding.
              Not yet resolved.
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                M
                Manju_23
                Apr 20, 2020
                Resolved
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                Resolved

                Address: [email protected]

                Hi,

                I am an ca final year student. I had ordered for a indirect taxation book for studies. I have received an engineering book. I had immediately complained on 21 mar 2020.

                Due to lockdown, no one has come to pick up the wrong product and replace with correct product.

                Now flipkart officials their 10 day return policy is over and no refund shall be given

                Please help
                May 25, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 20, 2020
                Flipkart Customer Care's response
                Hi,

                Greetings from Flipkart!

                We are sorry for the trouble caused.

                We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                Your kind understanding and cooperation are appreciated.
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                  D
                  Darshana Daptardar
                  Apr 19, 2020
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra

                  I had order grocery items on flipkart app, the time of accepting the order dishoom in the system that the items available but last 12 days they are not able to to deliver the grocery items even if they don't have stock why do they collect orders and accept payments.
                  Despite several emails they don't have a courtesy to revert back on emails there executive calls after 24 hours of the email and ask some time from us stating they will get back to us i don't understand from last 10 days if they are not capable of work from home culture why do this companies even work from home.
                  Even when we call for a higher level escalation they say then office is closed due to covid 19 and are unable to coordinate with their seniors for escalation.
                  I do not know faith in flipkart.
                  May 22, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 20, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    K
                    krishna. chand
                    from Gorakhpur, Uttar Pradesh
                    Apr 19, 2020
                    Resolved
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                    Resolved

                    I have ordered for three n95 face masks vide order id no od[protected] which was to be deliverd by 22nd march 2020 but it could not delivered due janta curfew organised by govt of india and advised by flipkart that it will be delivered by 28th march 2020 but unfortunately it was not delivered due to lockdown declared by govt of india. Ultimately order was stand cancelled by flipkart themself and approved for refund order id no.[protected] which said to be credited to account by 9th april 2020 but i am sorry to inform that the rfund amount rs. 1134 still not credited to my account. Please look into the matter and expedite to credit refund amount as soon as psible an advise the fate by mail n my mail id kripa. Bhawani @gmail.com ram krishna 25 g bank colony padri bazar gorakhpur u. P.
                    May 20, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 19, 2020
                    Flipkart Customer Care's response
                    Hi,

                    Greetings from Flipkart!

                    We are sorry for the trouble caused.

                    We would like to inform you that the seller has confirmed the refund has been completed on April 01, 2020, which should have been reflecting in your bank account by now. However, if the refund is not reflecting in your account, request you to contact the bank and raise a chargeback for the said transaction.

                    Your kind understanding and cooperation are appreciated.
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                      M
                      Md Shahadat
                      Apr 19, 2020
                      Resolved
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                      Resolved

                      I have purchased 3 phone for my brother sister and my father then after they blocked my account and claiming that i was reselling that phone.. How they get to know that i was reselling and is that possible?? And now i have wrote multiple emails to them but they not resolve it yet. I was a frequent customer on there site because everything in my family was ordered with my account and that's why my account has many super coins.
                      They should warn for this and resume my account again
                      May 22, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 19, 2020
                      Flipkart Customer Care's response
                      Hi,

                      Greetings from Flipkart!

                      We are sorry for the trouble caused.

                      We would like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

                      Your kind understanding and cooperation are appreciated.
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                        D
                        Divya Jasmine
                        from Hyderabad, Telangana
                        Apr 19, 2020
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                        I have ordered for 1 kg of the product but I have received 500gm of it. Now I cannot return it not ask for the other half kilo of ask for a refund. So it is just loosing my money during quarantine. Trusting Flipkart is the worst anyone can do
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                          R
                          rohit87raj
                          Apr 19, 2020
                          Resolved
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                          Resolved

                          Address: Ward No.-12 Araria (Bihar) Pin-854311

                          I have a redmi note 8 pro mobile booked on flipkart on dated 18.04.2020 at 10.41 pm according to an offer from my facebook page and haven't got any confirm order id or shipment number after successfully payphone payment, so please i just want to say that please solve my problem and my mobile number is [protected] and payment transaction id - p2004182241321093942862.
                          May 26, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2020
                          Flipkart Customer Care's response
                          "
                          Hi,
                          We are sorry for the trouble caused.
                          We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
                          Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated.
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                            S
                            Sa Ri Ka
                            Apr 19, 2020
                            Resolved
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                            Resolved

                            Address: Vellore

                            Hi i have entered the otp for the online purchase of my sbi card after few seconds it came as error with the bank and the transaction was declined but i received a message of (Sbidrcard x4322 used for rs50000.00 on18apr20 at89050527 txn#314691 if not done fwd this sms to [protected]/call[protected]/[protected] to block card) which was not at all done by me an the amount was also irrelevant to my purchase please refund the amount deducted as it was not done by me
                            +1 videos
                            May 22, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                            Hope to hear from you soon.
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                              S
                              swathiharish
                              from Mumbai, Maharashtra
                              Apr 18, 2020
                              Resolved
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                              Resolved

                              Was ordering redmi pro mobile, which showed summer sale deal of day and check out in 15 minutes. When filled address, name and contact details, it took to payment page, paid via google pay. Have a payment confirmation also
                              But not even a message regarding order. Money has been debited from bank accout sbi. Tried contacting customer care, no response
                              May 22, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2020
                              Flipkart Customer Care's response
                              "
                              Hi,
                              We are sorry for the trouble caused.
                              We assure you that any offer other than the ones mentioned on our website/mobile site https://t.co/b6147ShmuQ or app is not from Flipkart. Please ignore all such messages/calls received from any other source. Request you to click https://bit.ly/2pIKOKV on the link for more information. We appreciate your understanding
                              Meanwhile, we would suggest you raise a complaint in the Cybercrime department so that this can be addressed at the earliest.Your kind understanding is appreciated."
                              No order ID and no information yet. Please fine the image attached regarding debit from bank
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                                J
                                jagannathc
                                Apr 18, 2020
                                Resolved
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                                Resolved

                                Address: Howrah

                                My india.com domain mail id is registered with few online services and while trying to update with alternate email id the verification code is routing to india.com mail id however as unable to login to that mail id hence not able to pass the initial verification credential. I am in a sitution with no access due to the india.com mail id.

                                Please help on this atleast provide access for 1 day so that i can switch all the online email id.
                                May 31, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 19, 2020
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the account details or get in touch with our customer support number[protected].
                                Hope to hear from you soon.
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                                  Saarang3
                                  from Delhi, Delhi
                                  Apr 18, 2020
                                  Resolved
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                                  Resolved

                                  I had ordered (Order i’d od[protected] bottles of isopropyl alcohol but i only got one of the two. At the time of delivery i told the courier partner that the order is missing and he asked me to call flipkart. When i called flipkart they told me that there was an issue from the sellers side and i’ll get the remaining order soon. A request was generated and because of the lockdown they could not deliver it. So they told me that i’ll get a refund. Then suddenly i got a mail saying my refund request is cancelled. I tried contacting them many times in the past month but it was of no use. Now to waste my time they are asking me to provide them with some sort of official id such as passport saying that if i want to continue this complaint i need to prove them that i am me? No idea why. They gave a time frame on this to give them an excuse to close this case.
                                  May 22, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 19, 2020
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused.
                                  We would like to inform you that, we had requested for your details and it was not provided within 48 hrs, the return request could not be processed by the seller. In case, you'd still like to return the product, you can create a new return request by clicking here: http://fkrt.it/bqWLi~NN Your kind understanding is appreciated.
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                                    V
                                    Vishnu Vardhan Dhandu
                                    Apr 18, 2020
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                                    Address: Telangana, Ranga Reddy 501203, Shankarpally.

                                    I've ordered a fashion product in Flipkart but due to Covid-19 crisis they cancelled my order initiated refund process. It's been two weeks and still they didn't get my money back.
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                                      ROUBLEPREET kaur
                                      from Dirba, Punjab
                                      Apr 17, 2020
                                      Resolved
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                                      Resolved

                                      Sir

                                      An order himalayas diaper xl has been placed and we were waiting since long time for its delivery.

                                      But today i received the message that the above order has been cancelled as not accepted. But nor any call nor any delivery man came for the delivery.

                                      Thus you are requested to resume the order and send us our order od[protected] at earliest.

                                      Waiting for your reply and delivery of the order no od[protected]

                                      Thanks and regards

                                      Baljender kaur
                                      [protected]
                                      [protected]
                                      May 19, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2020
                                      Flipkart Customer Care's response
                                      Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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