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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1004

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B
BHAKAR MAYURKUMAR BALBIR
Jun 3, 2020
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I bought asus laptop od[protected]... Your team says that they have credited the money on 28th may... But i have not received the money... I have even sent the bank statement... Still you are helping me...72999 rs is huge amount... This is clear fraud from flipkart...
Flipkart customer support has been notified about the posted complaint.
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    Jaydebb
    Jun 2, 2020
    Resolved
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    My name jaydeb my registered number - [protected] email - [protected]@gmail.com order id-od[protected]
    Ordered poco x2 (6/64gb, matrix purple) on march 21, 2020 and it was delivered on may 23, 2020 (After a long wait). When i opened the package, the phone (Including all accessories) was missing from the box. I was shocked. (The brand seal on the mobile's box was broken). I immediately placed request by selecting item missing and attached my aadhar card copies in the email. But after sometime that got cancelled by stating a stupid reason that product was intact. Your customer care executive called me 1week ago and said your issue will be resolved by 5th june, but after that the date was changed to 10th june and no response received yet. After that, more than 3 times my requests were cancelled.in this pandemic situation i am totally frustrated. I am now scolding myself that why i choosed flipkart, it was my fault to choose flipkart, realizing right now.
    So, i would like to request flipkart to please send me my product or money anyone which you are comfortable, otherwise i will forced to take further steps as i cant leave it like this.
    Thanks
    Jaydeb
    Complaint marked as Resolved 
    I am withdrawing my complain as i am not agreed for a FIR as flipkart was going to lodge it. So taking my complain back due to personal reason.
    Flipkart customer support has been notified about the posted complaint.
    Jun 03, 2020
    Updated by Jaydebb
    No response till now
    Verified Support
    Jun 03, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Jun 03, 2020
    Updated by Jaydebb
    Just now got an email from Flipkart, asking my id card again (4th time). I sent it again. Will keep updated.

    Jun 05, 2020
    Updated by Jaydebb
    No resolution till now
    Jun 05, 2020
    Updated by Jaydebb
    Am getting fraud calls from flipkart from a personal number. He knows my all order details.i am calling him back and he is declining the call. What is this? First u deliver empty box and then share our details with fraudsters?
    Jun 05, 2020
    Updated by Jaydebb
    Done
    Just now got an email from flipkart asking my id card again (4th time). I sent it again. Will keep updated.
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      iasgautam
      Jun 2, 2020
      Resolved
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      Address: Flipkart, Bengaluru

      My delivery has been cancelled stating that "the delivery partner was unable to deliver to this location". However, as per the shipment status, it seems that tv was dispatched from hyderabad and has also been reached to nagpur flipkart facility.
      Due to rise in demand/new booking, it seems that my order has been deliberately cancelled unethically by flipkart in order to increase the price. Unwillingfullly i have to book tv again on rs. 3000 higher price (I. E. @rs 29999. Earlier order price was rs.26999). This practice was not expected by flipkart who promise best rates in the market. I am going to raise this complaint in online grievance platform/portal. Hence, i am expecting the discount of rs. 3000 in my current order, as a curtsey approach by flipkart which deemed to be multinational brand.

      Neeraj singh gautam
      Chief manager, powergrid, nagpur
      [protected]
      [protected]@powergridindia.com
      Aug 6, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 03, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        S
        Sidd287
        Jun 2, 2020
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        Website: www.flipkart.com

        Without knowing that flipkart pay later would reflect in my cibil report, i've given my details to it for activation. Later i came to know that flipkart has opened a personal loan account on behalf of me with idfc first bank without my notice. I've asked the bank to close the account and they've said that they can't do it and flipkart have to do it. When i asked flipkart, they're saying they don't have such option to close it. The problem is it is reflecting in my cibil report and i am not able to avail credit card services of any bank due to that. Another thing is that the organisation in which i am working is asking me to produce a clean cibil report but, how can l?. I don't have any pending debt in that account and still i'm not able to close my account. No one is responding, should i put my job at amidst of the worst scenario of job due to covid-19 pandemic and that's also because of their irresponsibility???
        Flipkart customer support has been notified about the posted complaint.
        Jun 02, 2020
        Updated by Sidd287
        One more thing Flipkart has already blocked my account and still my Flipkart pay later account to be active. Is it my fault?
        Verified Support
        Jun 03, 2020
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
        Hope to hear from you soon.
        Jun 08, 2020
        Updated by Sidd287
        I have contacted your customer support team regarding my problem but my loan account is still showing to be active on my cibil report. For reference I am attaching a screenshot have a look on it.
        Jun 08, 2020
        Updated by Sidd287
        This is the proof of it.

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          S
          Shekharmaniac
          from Mumbai, Maharashtra
          Jun 2, 2020
          Resolved
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          Address: Flipkart

          I got a mobile honor 7a with order id od[protected] with the phone i got an insurance jppoffk1683638 my phone screen got broken and i was asked to deposit more 500 rupees that i wasnt told when i got the plan.. Moreover my phone is not picked up till now.. I am facing mental tension becoz of this and i want to file a case on flipkart.. Flipkart isnt listening jeeves company that they sold insurance of not listening moreover they took away money from me also.. Kindly help me my contact is [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 03, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            D
            David Aristo
            Jun 2, 2020
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            My old number is lost, if i want to change my mobile number i have to enter otp from old number, but i cant.. So please make way to change my number.
            Old num:[protected]
            New num:[protected]
            Email: [protected]@gmail.com
            Flipkart customer support has been notified about the posted complaint.
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              J
              Jaydeb Barman
              from Kolkata, West Bengal
              Jun 2, 2020
              Resolved
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              Resolved

              Website: www.flipkart.com

              My name jaydeb my registered number - [protected] email - [protected]@gmail.com order id-od[protected]
              Ordered poco x2 (6/64gb, matrix purple) on march 21, 2020 and it was delivered on may 23, 2020 (After a long wait). When i opened the package, the phone (Including all accessories) was missing from the box. I was shocked. (The brand seal on the mobile's box was broken). I immediately placed request by selecting item missing and attached my aadhar card copies in the email. But after sometime that got cancelled by stating a stupid reason that product was intact. Your customer care executive called me 1week ago and said your issue will be resolved by 5th june, but after that the date was changed to 10th june and no response received yet. After that, more than 3 times my requests were cancelled.in this pandemic situation i am totally frustrated. I am now scolding myself that why i choosed flipkart, it was my fault to choose flipkart, realizing right now.
              So, i would like to request flipkart to please send me my product or money anyone which you are comfortable, otherwise i will forced to take further steps as i cant leave it like this.
              Thanks
              Jaydeb
              Jun 5, 2020
              Complaint marked as Resolved 
              Dont wanna create any scene, so taking back my complain
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 03, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jun 06, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Suganya Navin
                Jun 2, 2020
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                Iam suganya arumugampillai. I losed my registered mobile number ([protected]) in flipkart account. I want to change my mobile number. I tried it, but otp was send to the old no. So i can't change the number. I want to change my number from [protected] to [protected]. My registered mail id is [protected]@gmail.com. Kindly do the same as much as possible.
                Flipkart customer support has been notified about the posted complaint.
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                  Pavan NK
                  from Bengaluru, Karnataka
                  Jun 2, 2020
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                  I purchased a whirlpool refrigerator on flipkart through seller bathla teletech pvt ltd. It got delivered on 22nd of may by evening. After the installation the refrigerator's cooling system is not working from the day one. I requested for replacement on 24th. Then they scheduled technician visit on or before 28th of may. Till today no technician visit or nothing is done. I am calling flipkart customer service from 29th. They are saying we will escalate to higher executives. But no solution. 2nd of june i called and asked for enquiring. They are you only rescheduled the technician visit. But no date mentioned for it. The technician team has not called me till today. But they are saying you rescheduled it. Daily they are saying our team will reach you before this day that day. They are saying like this only.
                  Flipkart customer support has been notified about the posted complaint.
                  Jun 03, 2020
                  Updated by Pavan NK
                  An executive called me today at 3 o'clock around. He said that he called me by seeing this post on this website and he will call back tomorrow at the same time and promised he will solve the problem. Let's see what happens and for how many days they will drag this matter.
                  Verified Support
                  Jun 03, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jun 06, 2020
                  Updated by Pavan NK
                  Already 3 days are over. But no response nothing from Flipkart. It's better to do something other than calling or waiting for their calls, mails. I think they will me make to wait for months and says your replacement request is rejected.
                  Hi,

                  What is the status of your complaint ?

                  Kindly let us know.

                  I am also stuck like you.

                  Kindly revert.

                  Thanks,
                  Sunil kumar
                  I ordered one Samsung (32 inch) HD Ready LED TV from Flipkart on 11th of August 2020 and the seller was Bathla teletech Pvt Ltd.

                  Unfortunately just after a month, the TV is not working properly, The screen becomes blurry after some time. It looks like a duplicate of Samsung. Now the picture quality also becomes very dull.

                  I am trying to call Flipkart customer care ([protected]), but they are not responding properly. They are saying cos you completed a month your complaint is in 4th stage and you should direct contact to Bathla as they were the seller.

                  Now I started calling both, but not getting any positive response from anyone. I am requesting you all, please stay away from Flipkart as this is a fraudulent company, who don't care about their customers.

                  Thanks,
                  Brij M Prijwan
                  [protected]@gmail.com
                  I have received damage product by seller after complaint not any action taken for flipkart side .I am very disappointed by flipkart customer support
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                    S
                    sindo
                    Jun 2, 2020
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                    I have ordered one of product in flipkart and the product has reached. But one of the item is missing in the box. So i tried to return the product but my account is blocked. I have taken pay later option in flipkart for the product on the time of ordering my product. But now they are asked to pay the amount of the product which is missing parts. When i tried to contact the cutomer care of flipkart they just saying that my account is blocked. But they are not giving a correct information about returning of that product.
                    Flipkart customer support has been notified about the posted complaint.
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                      My address
                      A/p - parite, tal-madha, dist-solapur
                      Pin-413211
                      This address not delivered any product
                      Flipkart customer support has been notified about the posted complaint.
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                        D
                        Dharanis3
                        from Chennai, Tamil Nadu
                        Jun 2, 2020
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                        I had booked a flight in indigo airlines through flipkart for june 9th from madurai to amritsar. Unfortunately, indigo have cancelled their flights due to some issue from their side. They have given the flight booked amount in the form of credit shell which can be utilized for future booking within 1 year. This amount can only be accessed by the flight booked agent which is flipkart.

                        I have to travel to the destination without fail due to my work emergency. After multiple discussion with the flipkart customer service, they are not providing any re-schedule or not providing any refund. They say that no flights are available for any day which i mention to travel.

                        They say all sorts of fake reasons and now the flight charges have increased.

                        Need to file a compliant against them regarding this issue.
                        Flipkart customer support has been notified about the posted complaint.
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                          M
                          Mohan Pichad
                          Jun 2, 2020
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                          Address: Apla ghar scocity chakan Tal-Khed Dist-Pune 410501

                          Led display problem
                          Display on street black two lines
                          Flipkart customer support has been notified about the posted complaint.
                          Jun 02, 2020
                          Updated by Mohan Pichad
                          Led tv display on the street lines on display

                          Jun 02, 2020
                          Updated by Mohan Pichad
                          Display problem

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                            S
                            shubhi bhadauria
                            Jun 2, 2020
                            Resolved
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                            Resolved

                            Booking id: ff[protected]

                            Yesterday i contacted customer care to use my credit note for the rescheduling flight from blr-lko and i paid fair difference of rs 1600 extra. But i did not receive any booking confirmation.

                            I tried calling customer care so many time but not able to connect. Please help me on this.

                            Register phone number: [protected].
                            Aug 19, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 03, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                            Hope to hear from you soon.
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                              R
                              RanaBasu13
                              Jun 2, 2020
                              Resolved
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                              Resolved

                              Address: Sat lake kolkata
                              Website: Flipkart exchange offer

                              Flipcart has now formed a racket to extract money from customer. Yesterday i am one of the victim of this racket. I ordered an iphone against their exchange offer. Before ordering i entered every details of the exchangeable iphone and then they accepted the order and i paid the amount (Which was quite high) online. Flipcart website clearly explains the condition of acceptance of the exchangeable iphone. Yesterday the delivery boy came (Whom. They name very polished way as ekart delivery executive) and just seeing the phone which i wanted to exchange, he said it can’t be taken and i have to pay the money against this exchangeable phone for which he will not give a receipt also. I asked what is the reason of rejection which he said he will not answer. I said as per flipcart norms the phone is perfect but he went on insisting for the money. I refused to pay and registered complaint with their customer care who said they will take more than one month to resolve. I have recorded the vdo of conversation with the ekart executive which is to my dismay a surprising cheating. Dear friends flipcart is running a big racket now, they take your money, don’t supply as per their conditions and rejects the exchange offer upfront through their delivery boy and asks money without receipt. Please refrain from any exchange offer deal with flipkart. I am taking up the issue in consumer govt portal. I am a senior citizen and perhaps they after seeing i am a senior citizen wanted to cheat more. Pls stop buying anything in exchange offer [protected]@flipcart... They are cheating and earning money through a racket. I attached photo of the delivery boy. Regards https://twitter.com/messages/media/[protected]
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 03, 2020
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                              Hope to hear from you soon.
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                                C
                                cirag
                                from Mumbai, Maharashtra
                                Jun 2, 2020
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                                Address: Filpkart online shopping

                                Order id od[protected]
                                Vu hd ready led smart tv 8999/-
                                Extended warranty 2 year 799/-
                                Ordered date thursday 19/03/2020

                                Waited almost 3 month for led because of lockdown condition

                                As i was not worried about my money and the situation covid 19 was waiting for condition to get normal and get my product deliver

                                On may 28/05/2020 i got call from customer care and they updated me thât i will receive product on 31/05/2020

                                The customer care guy was so rud and so am i told him that amzon is giving delivery and why not flipkart

                                After the call disconnected i was relaxed and hope was on 31/05/2020 but after few hours i got text message thât my order is cancelled and your problem resolved

                                I lost my loan procesing fees, wasted 3 months, so bad behavior

                                Kindly deliver my product to me or else give me loss
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 03, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jun 11, 2020
                                Updated by cirag
                                still waiting for my product
                                Jul 07, 2020
                                Updated by cirag
                                I think Flipkart customer care are too busy that they don't have any answer even after 1 month passed and day by day i am in loss
                                Aug 04, 2020
                                Updated by cirag
                                Still paying Emi even if product not received
                                Aug 04, 2020
                                Updated by cirag
                                Waiting for answer

                                Still paying Emi even if product not received
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                                  N
                                  Naresh Kumar SR
                                  Jun 2, 2020
                                  Resolved
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                                  Resolved

                                  I have created flipkart account few years back with a mobile number [protected] few months ago i lost my mobile phone and the number.

                                  The main problem is when i tried to update my new mobile number, the otp are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. So i can't able to update my mobile number.
                                  Please do suggest me to update my new mobile number to my flipkart account.
                                  My flipkart email id [protected]@gmail.com
                                  Aug 2, 2020
                                  Complaint marked as Resolved 
                                  2 years before i loat my mobile. So when i try to update my new number in flipkart with existing number. Its sending otp to old number. So i can't able to change my number, old number got lost. Old number :7094747298 New number :8861882868 Registered Email Id: [email protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Kri_tika007
                                    Jun 2, 2020
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                                    Website: Flipkart

                                    I have ordered a set of 4 shampoos, out of which they have delivered only 3 shampoo.
                                    I had called the executive to complain about this issue five times. They always tell to wait & never gives response to solve this problem.
                                    They have taken the money for whole product but had delivered only few.
                                    They cheated us. They always do this & doesn't give response after that.
                                    On top of that when u call the executive, they tell u to hold & suddenly cut your call.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Yasnim
                                      Jun 2, 2020
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                                      I tried to order olay cream 399 and kid mask 200 total 599. I initiated internet banking payments. Amount got debited but order does not placed. Again i tried doing the order it got successful. I do not see any refund till now for the 1st transaction attempt. See the bank statement attached. Kindly do the refund.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        praveen12885
                                        Jun 2, 2020
                                        Resolved
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                                        Resolved

                                        Address: Shaktinagar, sonbhadra (up)

                                        I am order seagate barracuda 2 tb desktop internal hard disk drive (St2000dm001) rpm=7200, on 23.05.2020 & delivered me seagate barracuda 2 tb desktop internal hard disk drive (St2000dm005) 5400 rpm speed, item is showing no return policy, but item is not my description fullfill. I am return request through customer on 29.05.2020. My return canceled & account blocked on 30.05.2020 23.00pm.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 03, 2020
                                        Flipkart Customer Care's response
                                        We'd like to let you know that your recent order OD[protected] has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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