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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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Flipkart reviews & complaints page 1004

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Yasnim
Jun 2, 2020
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I tried to order olay cream 399 and kid mask 200 total 599. I initiated internet banking payments. Amount got debited but order does not placed. Again i tried doing the order it got successful. I do not see any refund till now for the 1st transaction attempt. See the bank statement attached. Kindly do the refund.
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    praveen12885
    Jun 2, 2020
    Resolved
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    Resolved

    Address: Shaktinagar, sonbhadra (up)

    I am order seagate barracuda 2 tb desktop internal hard disk drive (St2000dm001) rpm=7200, on 23.05.2020 & delivered me seagate barracuda 2 tb desktop internal hard disk drive (St2000dm005) 5400 rpm speed, item is showing no return policy, but item is not my description fullfill. I am return request through customer on 29.05.2020. My return canceled & account blocked on 30.05.2020 23.00pm.
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2020
    Flipkart Customer Care's response
    We'd like to let you know that your recent order OD[protected] has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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      Shariz
      Jun 1, 2020
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      Have ordered samsung s9 plus and they had delivered me samsung s9. When i requested them replacement of the product they had informed me that they will replace the product with in 3 days and in these 3days there is no response from the team and when i asked about this situation they asked extra 24 hours for the replacement. And after that 24 hours they requested another 72 hours extra time for the replacement and they repeat same process took extra 48 horus. When i contacted about this issue they informed me that the replacement is approved and it will take 48 hours for the update in the flipkart app. And today i. E.[protected] they have informed me that the product is out of stock and your product can't be replaced. But when i came into the flipkart account it is clear showing the product is in stock
      Flipkart customer support has been notified about the posted complaint.
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        Shariz
        Jun 1, 2020
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        Address: [email protected]

        I have ordered samsung s9 plus and they had delivered me samsung s9. When i requested them replacement of the product they had informed me that they will replace the product with in 3 days and in these 3days there is no response from the team and when i asked about this situation they asked extra 24 hours for the replacement. And after that 24 hours they requested another 72 hours extra time for the replacement and they repeat same process took extra 48 horus. When i contacted about this issue they informed me that the replacement is approved and it will take 48 hours for the update in the flipkart app. And today i. E.[protected] they have informed me that the product is out of stock and your product can't be replaced. But when i came into the flipkart account it is clear showing the product is in stock
        Aug 13, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 03, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          Ashique Ali Bablu
          Jun 1, 2020
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          Address: Ashique Ali 117 ka Bhulia Bazar,Bhagat Tola Utter Pradesh, Madarsa azad islamiya bhulia bazar. Kushinagar District Uttar Pradesh - 274409 Change Phone number: 9935821239, 9793851601

          I bought baby study table and chair, which was to be delivered on may 29. Still not done yetdelivered
          Flipkart customer support has been notified about the posted complaint.
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            RohitChani
            Jun 1, 2020
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            I ordered realme 6 pro (Lightning blue, 64 gb) mobile on 21 may 2020 product is deliverd on 27 may 2020. Realme 6 (Comet white, 64 gb) is in the delivered box. Mrp of realme 6 pro is 17999/- & mrp of realme 6 is 13999/- i placed return request on 27 may 2020. No respose from them till now.
            Order id - od[protected]
            Refund requested refund id:[protected]
            Flipkart customer support has been notified about the posted complaint.
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              matha1989
              Jun 1, 2020
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              Now a days Flipkart coming in a big brand cheater list. Since I ordered AC before placing order it self checked expected delivery date as 28th May 2020 but today date as 01/Jun/2020. I am calling daily basis to their customer care number [protected] they are simply telling they don't have update on the product status they forwarded into respective back end team. After that also i did not get any update note here i paid full amount to them.

              Order Number : OD[protected]

              Please make this company in one of the cheater list and escalate it to flipkart.

              I tracked in EKART logistics page too displaying it arrived near by Hub(Sivakasi) on 26th May 2020 12:25 PM as per EKART logictics page tracking . I went directly to sivakasi on 01st June 2020 today since it is very near by my delivery address, why they didn't delivery it and asked them they said there is no package they received from their end.

              So i came here to raise customer complaint here to escalate it, COVID-19 time money itself a big problem for us. But i paid full settlement for them to get a product they are irritating me and creating hyper tension to me in their customer care people answers.

              Please review attached screenshots and do a needful action with flipkart.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 02, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Jun 06, 2020
              Updated by matha1989
              Received some emails and sms texts like resolved by 2nd Jun, 4th Jun, 5th Jun, 6th Jun and today(6th Jun) I got again sms/email as like will be resolved my issue on 8th Jun 2020. But my order placed date as 24 May 2020 and at placing order the expected delivery date as 28th Jun 2020. Now the dates gone and keep going I did not get my product which is ordered with full payment. I needs quick solution on it.
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                Vivek@721721721
                Jun 1, 2020
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                Resolved

                Ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart cancel return request saying that the seller will not be able to fulfill your return request for the item.in case you need any product related assistance plz contact the brand.
                I want return as product is not same as shown in pictures. Plz help
                Mob. [protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 02, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  Vivek12345678
                  Jun 1, 2020
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                  I ordered asics shoes from flipkart order no. Od[protected] but received different pattern of shoes. I request for return but flipkart delaying the matter saying we will get back to you later i'm facing so much trouble and harreshment i never face soo much trouble as i face since 8th march first they said due to covid 19 we are unable to help you now they said the return time period is over.
                  I want return as product is not same as shown in pictures. Plz help
                  Mob. [protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    abhishek mahapatra
                    Jun 1, 2020
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                    My flipkart account has been deactivated due to more number of cancellation.
                    I am sorry for this and i will not repeat the same. Please reactivate my account.
                    Please. I request for reactivation of my account.
                    Flipkart customer support has been notified about the posted complaint.
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                      Kamleshmehta.cg
                      Jun 1, 2020
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                      I booked tickets from Pune to ranchi via Bangalore due to government rule flight cancel and i got the amount in use credit sell while i try to book other flights and use the credit sell unable to use

                      How to use that amount

                      You will find tickets details.

                      Already try connect with them over phone ca no solution can you please help me out.
                      Flipkart customer support has been notified about the posted complaint.
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                        Anon1234567890
                        Jun 1, 2020
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                        I have a flight PNR: ALBZ6N through Flipkart for an Indigo flight which was cancelled. The amount was blocked by Indigo as a credit shell. But I am unable to use it on Indigo as it says I have booked through Flipkart. Flipkart has no option to use the credit shell of Indigo as MMT does and is not responding to any of my emails or calls in this regard. There are also no policies for usage of credit shell on Flipkart. I want Flipkart, as the travel agent, to process my credit shell so that I can book an Indigo Flight.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 02, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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                          Kamaldeep Duseja
                          Jun 1, 2020
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                          Tried calling toll free no and also e mailed the invoice that clearly shows discrepancies but e mail was not received as the add has changed and customer care is sending msgs of not being able to contact which is just a sham
                          Kindly resolve the matter
                          Flipkart customer support has been notified about the posted complaint.
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                            sachin_baluni
                            Jun 1, 2020
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                            Hello sir,

                            My name is sachin baluni i have registered my flipkart with [protected].

                            Flipkart block my account and give a reason to me that i return products, one thing i want to clear with all the marketplace that if we don't get the thing which i paid for then obviously we are able to return the product with in the return policy days.

                            Thanks and regards
                            Flipkart customer support has been notified about the posted complaint.
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                              Anusuya Tudu
                              from Muzaffarpur, Bihar
                              Jun 1, 2020
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                              Address: Raigarh

                              I have done payment twice, first one being technical error transaction named orthpg 365287flipkart mumbai. Please look into the matter. And return the money.
                              Flipkart customer support has been notified about the posted complaint.
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                                HarshTomar
                                May 31, 2020
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                                I ordered a bajaj majesty mx3 1250 w steam iron for 1049 with cash on delivery feature i received the order but did not like did so i appiled for returning the order and the flipkart person came and took the back but since then i have not got my refund and now the order is also not showing in my orders. I have no clue as to what happened to my order and my refund. Please help.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Sujanta Pal
                                  May 31, 2020
                                  Resolved
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                                  Resolved

                                  Address: Flipkart
                                  Website: www.flipkart.com

                                  Sir

                                  I have not received the refund of around[protected]from flipkart for products returned in the duration of oct nov 2019.when i cal the customer care they ask to contact bank and state bank says contact seller.its been 7 months i m struggling fr refunds pls help me.

                                  I am attaching pictures o[censored]nrefunded items and also bank statemnt with no refund on these products.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  May 31, 2020
                                  Updated by Sujanta Pal
                                  All order Ids not refunded.

                                  1.OD[protected]VAN HEUSAN CHECKERED MENS SHIRT rs 1349.

                                  2.OD[protected]METRONAUT WOMENS JACKET, RS 514/-

                                  3.OD[protected]BATA CADUALS FOR MEN, RS324/-

                                  4.OD[protected]BATA WOMANS BEIGE HEELS, RS 779/-

                                  5.OD[protected]LAXMI GANESH TEA LIGHT HOLDER, RS170/-

                                  6.OD[protected]RARS WOMAN BLUE TOP, RS 281/-

                                  7.OD[protected]DRYSTATE SOLID WOMAN ROUND NECK TSHIRT, RS299/-.

                                  8.OD[protected]KOTTY SKINNY WOMANS BLACK JEANS, RS559/-
                                  Verified Support
                                  Jun 02, 2020
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID or contact number in order to assist you further. Hope to hear from you soon.
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                                    Sachinv079
                                    May 31, 2020
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                                    Address: Flipkart

                                    I was recently purchased an l. G split a. C from flipkart.
                                    During installation it was seen that inter connecting wire in outdoor unit was missing out of the box.
                                    I was called flipkart for the same but they did not provided me any solution. At that time the service engineer fitted the indoor unit of ac after cutting the wall and mounted that but when he opened outdoor unit it was seen that inter connecting wire was missing in box. Flipkart executive suggested that lg will inform to flipkart for same but lg service engineer confirm from office then lg service centre confirm that they have no mode to communicate with flipkart.
                                    My only indoor unit was mounted on wall and outdoor unit becomes useless in absence of inter connecting pipe. Service engineer inform me for extra 2400/- for this interconnecting unit.
                                    I want my money back of 2400/- or provide me missing inter connecting unit
                                    Flipkart customer support has been notified about the posted complaint.
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                                      saktiranjan
                                      May 31, 2020
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                                      My Flipkart Login ID: [protected]
                                      I was facing some issues while purchasing Electronics items through Flipkart. I have raised complaint several times through their customer care executive but all efforts went in vain. Then I took the help of social media platform Facebook and Twitter to know the root cause of the Order cancellations from Flipkart side. In response, they assured me that issue will be resolved in few days time. But what they did is, They blocked my Flipkart account permanently by stating the quoted reason "our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account." I don't understand the point of blocking my account by mentioning a false reason which I had never intended to. Then I tried to connect with them through Customer care number but the it's saying NOT A Valid NUMBER. Then I tried to contact with them through Twitter again. Instead of providing solution they are providing the same reason again and again and upon asking for more clarifications they were simply ignoring my tweets and messages.

                                      I have attached screenshot of all the tweets and private messages with Flipkart.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 02, 2020
                                      Flipkart Customer Care's response
                                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                                      Jun 02, 2020
                                      Updated by saktiranjan
                                      Order ID: OD[protected]
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                                        Amol Dargude
                                        May 31, 2020
                                        Resolved
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                                        Resolved

                                        Hi, i have ordered samsung s9+ on 21st march'2020. And govt annouced lockdown due to which delivery of product get extended. I underatand the govt policies n guidelines very well n that was the reason i was waiting for delivery if the product. But now the restrictions has been taken back n all the non essential items are also allow to deliver. However flipkart is not trying to deliver my product till now nor any of the customer care excut8ve giving me true picture of delay in delivering my product some is saying your product is in nearest hub only, someone is saying its misplaced and someone is saying its in mumbai. Its been almost 2 months n 10 daya now n still im waiting for the delivery. However i had ordered realme band from my brother's account (Pankaj dargude) on dt.23rd may'2020 and received the delivery of the product within the 5 days only. This band also dispatched from the gurgoan n my previous order which is samsung s9+ also dispatched from gurgoan. If band can reach here in 5 days then what are the challenges flipkart is facing to deliver product which is ordered on 21st mar'2020. It seems like you have received the amount for the samsung s9+ n that is the reason now u r not worried about the product n now u r concentrating on the cash on delivery order. So that u will earn some more amounts. I had sent an email to to flipkart ceo as well, consumer forum and cmo maharashtra was marked in cc on that mail.
                                        Request to please look into this n provide resolve my query at earliest.
                                        To check my order my flipkart account's registered mobile no. Is [protected]
                                        Product order : samsung s9+ amt. 24, 999/-
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 01, 2020
                                        Flipkart Customer Care's response
                                        Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Samsung Galaxy S9 Plus (Midnight Black, 64 GB)'' and will be delivered to you on or before "6th Jun 20''. Have a nice day!
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