I had ordered poco x2, order id od[protected] from flipkart, seller - truenet commerce on 01st march '20 my delivery date due to lockdown was extended till 30th april'20, then to 17th may '20 and now to 6th june 2020.
While calling their customer care they either put your call on hold, stretch the cal but do not provide the solutions.
Flipkart is playing games with many of the customers like me. My zone is receiving products from flipkart as my friends have received products from flipkart in the month of may. Flipkart is giving reasons that they are unable to deliver because of lockdown but how come they can deliver other products and mobile phone my friend received in month of may, if so is the reason???
They are delivering the new mobile set for same pin code of mine within 3 days.
When contacted flipkart for the reason they said to cancel my order and order fresh. I will too received my product on time.
It is strictly illegal to give fake hopes and faiths to the customers and play games with them.
I request to take legal actions against them and to deliver my product as soon as possible as i have already made the payment.
Thank you
Aug 13, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 23, 2020
Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has schedule the shipment of "POCO X2 (Phoenix Red, 128 GB)'' will be delivered to you on "6th Jun 20''.Have a nice day!