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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1010

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S
SRHeg
Feb 23, 2020
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Address: Mumbai City, Maharashtra, 400103

Ordered a hidesign bag worth 8995 through flipkart.. Incorrect product of lesser price was delivered and when return request was raised it was cancelled without any valid reason.. I have sent many emails but with no proper response from the company.. The company now says many return requester which is not correct... Since company has cancelled earlier so why customer should be held responsible... Product is lying unattended.. I need my refund
Flipkart customer support has been notified about the posted complaint.
Feb 23, 2020
Updated by SRHeg
Also my I'd is blocked..when Ur advertising easy return then how can u block and cancel return
Verified Support
Feb 24, 2020
Flipkart Customer Care's response
Hi,
We are sorry to let you know that your recent return request for Hidesign Women Red Shoulder Bag
has been cancelled as our systems have detected an unusually high number of returns in your purchase history. As your account has been blocked will no longer be able to login to your Flipkart account.
Feb 24, 2020
Updated by SRHeg
Comments
SRHeg
0 minutes ago


It is obvious when u send incorrect product the customer will raise return request..pls ensure to raise the return pickup and arrange to refund..I don't care if ID is blocked or unblocked..raise it to senior concerned manager and get the return request raised from backend..u cannot cheat customers and dupe their money..
It is obvious when u send incorrect product the customer will raise return request..pls ensure to raise the return pickup and arrange to refund..I don't care if ID is blocked or unblocked..raise it to senior concerned manager and get the return request raised from backend..u cannot cheat customers and dupe their money..
Flipkart is shaying i am doing unusual returns when they are sent my wrong products
I orderd a moto one actionmobile

and that i dont need coz that

OD[protected]
Lipu Arya's reply, Feb 17, 2020
REFUND AGNAIST FOR YOUr PRODUCT
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    R2p
    Feb 23, 2020
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    Address: VPO- NAHAR tehsil - kosli, 123303

    Sir
    My name is rajeev bhardwaj and i'm your flipkart customer i ordered a shoes from flipkart on[protected] and i received it[protected] but this shoes is larger it doesn't fit. So i raised a return request but after this my flipkart id is blocked. Size issue. My order id is od[protected] and my flipkart account is [protected] same my phone number. Please solve this
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2020
    Flipkart Customer Care's response
    Hi,
    We are sorry to let you know that you will not be able to create a return request for Nike Air Max Oketo Running Shoe For Men as our systems have detected an unusually high number of returns in your purchase history. As your account has been blocked you will no longer be able to login to your Flipkart account.
    Feb 25, 2020
    Updated by R2p
    But this is my first return check my Flipkart account.i placed only 4 order. Two order i received and the third one i cancelled for late delivery.
    Feb 25, 2020
    Updated by R2p
    No other product i returned plz check
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      mdarbaj1
      Feb 23, 2020
      Resolved
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      Resolved

      Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, 110019

      Hi team,

      I have placed an order from flipkart which order id is od[protected] but received defective and damaged product. So, i want to return and refund my money but they are denying my request and not refunding me.

      Note: this order was very important for me because today i have to go to shoot but unfortunately i have received damaged product. So, i want to refund my money in any situation.

      So, i request you to look into the matter and do the needful.

      Thanks and regards,
      Arbaj akhtar
      Order id - od[protected]
      Apr 7, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 24, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        S
        shijin its me
        Feb 23, 2020
        Resolved
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        Resolved

        Address: nil, Ernakulam, Kerala

        Flipkart blocked me from playing games in gamezone. I used to won prizes in gamezone. I dont know why they blocked me in playing games. It is the drawback of their game development team. They dont know how to handle the games from hackers. I used in a normal way. I dont know why they say that am a hacker😃😃. It is very ridiculous. Feeling shame on flipkart especially on flipkart development team.
        Mar 27, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2020
        Flipkart Customer Care's response
        Hi, We are sorry to let you know that the Sellers and Flipkart reserve the right to disqualify You from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
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          @truthful
          Feb 23, 2020
          Resolved
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          Resolved

          Since. The first day i received my phone i was having some problem relating performance issues.. Hence i raised return request,., 2 times so called technician visited my place and with some futuristic application named balcon they test my device... They açcepted we can see lag in youtube but sorry in our great futuristic application we can't able to see.. So they rejected my replacement request.. And mentioned issue resolved customer happy... Like them our flipkart back-end team they also looked into this matter., and being in there people's favour (Great technician) they advised me to visit service centre to get a doa certificate so i visited.. There they told 200% we not give letter for software relating issue, only for hardware relating issue we will provide this letter so what should i do our so called professional flipkart back-end team says to bring a letter nokia service centre says they will not provide... Our so called great technician agree lag in phone but they can't accept because there futuristic application don't show what they see... But i will make sure that it turn to be a big issue in great flipkart... It's not about money it's about how big companies cheat. Consumers... I will spare my time separately for this..,,
          Apr 4, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            U
            Unkown WWE
            from Bengaluru, Karnataka
            Feb 23, 2020
            Resolved
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            Resolved

            As for previous issue in which i got larger size i requested for replacement after you unblocked my account but the size i got in my replacement is still the same. Again when i tried for replacement they again blocked my account for no reason.
            I already talked with the consumer care of flipkart but they never call me back.
            As situation is getting out of hand i might need to go to consumer court.
            Mar 1, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 24, 2020
            Flipkart Customer Care's response
            We will revert on it
            Verified Support
            Mar 01, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your Levi's Indi Exclusive Sneakers For Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 27 Feb 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Also, we see that you account linked with[protected] has active now, request you to login your account with the registered email ID and password.
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              S
              Shiv Kumar 126
              Feb 22, 2020
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              I am order a product from the flipkart but i am recived empty brand box. I want to return it and i want my return but flipkart blocked my account. Flipkart saying i am make unsual return but i am a genuine customer. I am purchase only 3 product with this account and my last product was missing but i am not able to return it. Please help me.

              My register mobile number is :- [protected].
              My alternative contact number is :- [protected].

              My order id is ;- od[protected]
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 24, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Feb 29, 2020
              Updated by Shiv Kumar 126
              When will you get revert back fraud flipkart.you are pass 5 days.fraud flipkart get revert back instantlly.
              Mar 01, 2020
              Updated by Shiv Kumar 126
              MAR GYE KYA TUM LOG SALO CUSTOMER KE SATH CHEAT KAR KE TUM BCH JAOGE KYA
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                J
                Jagadish2690
                Feb 22, 2020
                Resolved
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                I am purchase a jeans from flipkart my but my product was missing so. I want to return. Then i am calling from flipkart support then agent saying i am not able to create return request beacuse my account is blocked by the flipkart without any valid reason.

                Flipkart saying i am make high numbers o[censored]nusually return so due this region my account is blocked but i am make only order with my account so you say how i am. Make unusual returns.

                I want my missing product refund.

                My register mobile number is :-[protected].

                My order id is :- od[protected]
                Mar 27, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  charlie gandhi
                  from New Delhi, Delhi
                  Feb 22, 2020
                  Resolved
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                  Resolved

                  I ordered a pair of shoe and want to return those because i have size issue. But they blocked my flipkart account and refused to return my order. Plus they assure me that we will help you regarding your issue for more then 15 days and after that they are saying that we cant help in this issue. Plus they keep my calls on wait for about 1 hr 30 mins.
                  Apr 7, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Feb 22, 2020
                  Updated by charlie gandhi
                  They keep me wainting for this 1hr 40 mins on call. some Mr. Gaurav is on the call.

                  Verified Support
                  Feb 24, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    richa rajoria
                    Feb 22, 2020
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                    Dear sir,

                    I am writing with regards to non issue of refund against my flipkart pay later account of amount 512/- for which i had already paid money via debit card.
                    As per myntra and flipkart, the refund amount was transferred back to my bank account on 6th nov 19 however my bank has not received any such reverse transaction. I have written n number of emails to myntra and flipkart but they are not replying to my query.

                    The amount may be small for them but it is not same for me... They have mentally harassed me and are not returning my money.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 24, 2020
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for getting in touch.
                    We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                    Hope to hear from you soon.
                    Feb 24, 2020
                    Updated by richa rajoria
                    Here are the details can you now investigate

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                      A
                      AvinKUM13486031
                      Feb 22, 2020
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                      Address: Kolkata, West Bengal, 700111

                      Registered mobile number [protected]
                      Registered email id [protected]@gmail.com

                      I ordered lenovo ht10 wireless earphones on 20february 2020 and its was delivered on same day. But when i opened it, the product was missing from the box. I made the full unboxing video of it and immediately complaint in their twitter handle including all proofs and i got a call back from their social media tema on same day and they appolozised me and told me that we will call u again within 24hrs with an update.in between that, the seller had cancelled my refund request two times by stating stupid reasons. So, 24hrs passed but still no callback and today at 22 februray 2020, i got an email that your account is blocked due to high return. I think they dont see that not a single return was placed in that account except this one bcoz i got empty box. Now the social media team is not telling anything. I want atleast my money back for my lenovo order becoz i got empty box and its totally a cheating by flipkart.
                      +3 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Feb 22, 2020
                      Updated by AvinKUM13486031
                      I want my refund of 3899, i dont want ur account, i just need my money back bcoz u delivered empty box i have full unboxing video.
                      Verified Support
                      Feb 24, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Feb 24, 2020
                      Updated by AvinKUM13486031
                      I want my refund of 3899, i dont want ur account, i just need my money back bcoz u delivered empty box i have full unboxing video.
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                        R
                        rajani rautela
                        Feb 21, 2020
                        Resolved
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                        Resolved

                        Address: Faridabad, Haryana, 121004

                        I have ordered a product from flipkart with order id[protected] of amount 674/- on 17th dec 2019. I have returned the product on 23rd dec. They send me the msg that amount is credited on 24th dec 2019. But still i have not rcvd my amount. I did whatever they told me to do. I fill the charge back form of sbi and submit it and i have submitted the complaint form but they ask about utr no which is not provided by flipkart. And i shared the issue with flipkart. But neither they provide me utr no nor credit my amount. So request you to please resolve this.
                        Mar 27, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 24, 2020
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 23 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (ARN[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                        I have already checked with bank. There is no issue with bank. And I have already shared the bank response with you. But still you didn't pay my refund. And still not providing UTR No through which I can fill the complaint form to SBI.. Now tell me. what I do to get my payment?
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                          nawabsingh7830
                          Feb 21, 2020
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                          Address: Chandigarh, Chandigarh, 16002

                          Hello sir i had ordered a iphone 11 pro max 64gb from flipkart but flipkart send me a stone in the box mobile and all assoseries was missing i tell flipkart customer support executive but the do not give me any resolution i have a unboxing video and flipkart do my account blocked they said unusually high no of return in your purchase history but i do not any returned flipkart doing fraud with me please take a action on flipkart
                          +1 videos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2020
                          Flipkart Customer Care's response
                          Hi, We'd like to let you know that your recent return request is canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                          Feb 22, 2020
                          Updated by nawabsingh7830
                          in my purchase history i do not return any products thats means you are fraud with me i wana my refund and this is my last warning for you if you are not provide my refund me i file a case in consumer court i have also video and this video prove you are fraud with me
                          Feb 22, 2020
                          Updated by nawabsingh7830
                          you have 24 hours after 24 hours i submit a case in court
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                            R
                            Riddhi1204
                            Feb 21, 2020
                            Resolved
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                            Resolved

                            I booked a flight from da nang to mumbai for march 23, 2020. Booking id : ff[protected] through flipkart.

                            Have been informed by malindo (Airlines) that they will reschedule the flight and i am not comfortable with the date change to march 24.

                            Malindo has confirmed below that they will pay the entire amount along with baggage charges that i have paid.

                            However, flipkart is not raising the ra required from the booking agent to refund the flight amount and baggage.

                            This has caused so much inconvenience, pure harassment and a way of taking money from customers and not paying back.

                            No one to help.
                            Jan 18, 2022
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              yoyoyogeshnamdev
                              from Ujjain, Madhya Pradesh
                              Feb 20, 2020
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                              I ordered the product from flipkart plus ucb tshirt in special deal on 15 feb nd flipkart promised to deliver on 20 feb but due to some technical mistake seller not shipped nd when i complained and cancelled the order.
                              Whats wrong with them making us fool to book on special deal nd not able to deliver us and after telling sorry and i told to make me available the same product at same price they tell not possible now the tshirt price increases is this ia my fault
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Feb 20, 2020
                              Updated by yoyoyogeshnamdev
                              Order id OD[protected]
                              Verified Support
                              Feb 22, 2020
                              Flipkart Customer Care's response
                              Hi, We're sorry about the cancellation of your order. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller as the bulk order. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
                              Feb 22, 2020
                              Updated by yoyoyogeshnamdev
                              And what about my deal now prize of same tshirt is doubled is that is fair
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                                A
                                Ankur Kalariya
                                Feb 20, 2020
                                Resolved
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                                Resolved

                                Address: I dont know full address of flipkart., 363641
                                Website: Flipkart.com

                                I am using flipkart from many years. Maybe 7-8 years.! From starting i am ordering products most times for my personal use. But sometimes my relatives, family persons and friends requests me to order things for them. So i usually helps them with ordering products for them.

                                This time i ordered 2-3 mobile phones for friends (He shifted to another state), due to some technical problems from flipkart, after placing order i was not getting “””order placed..!! Thanks you””” page so i thought orders not placed. So tried to place it again and agian for 3-4 times. After 10-15 minutes i checked in my order page. I am shocked, 4 ordere placed of same item. So i canceled all the orders and placed 1 again. For this reason flipkart is thinking that i am spamming flipkart. But this happened due to technical error.

                                So i am requesting pls help to me unblock my account. I have hardly earned supercoin in my account. I spend to much money to collect supercoins. Pls help me. I just want to login for one time, i want to use my supercoins.
                                Mar 25, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 21, 2020
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for getting in touch.
                                We are sorry to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                                You can also check your order status here: http://fkrt.it/bqWLi~NN
                                Hope to hear from you soon.
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                                  P
                                  from Ludhiana, Punjab
                                  Feb 20, 2020
                                  Resolved
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                                  Resolved

                                  I have ordered the below mentioned product in which the quantity written is 100g of the bottle & there will be pack of 2 which means i should get two pack of 100-100g but i received 50ml two packs. This is totally a cheating & fraud with the customers as they are writing something & sending something else, which is not right and they are fooling their customers by writing the wrong description of the product.
                                  Contact no- [protected]
                                  +2 photos
                                  Mar 25, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 22, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    chinmayi86
                                    from Lucknow, Uttar Pradesh
                                    Feb 20, 2020
                                    Resolved
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                                    Resolved

                                    Address: Nizampet, Hyderabad, Andhra Pradesh, 500090

                                    Hi, flipkart has worst customer support. I have raised return request and they are simply canceling my return stating i have high no of return request, if i am not satisfied with the product i should return it. Who are they to stop me, and they have deactivated my account so that i cannot do anything further, simply they are cheating and taking customer money. Very worst service. They are cheaters.
                                    Mar 28, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Feb 24, 2020
                                    Flipkart Customer Care's response
                                    Hi, We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request.
                                    RATAN GHOSH [protected] I want to refund money I do cash on delivery 14/02/20 but my bank account debite amount 2998 date13/2/2020 AC no [protected] Transaction id[protected] I do call customer care but no response call no[protected] and [protected]
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                                      M
                                      MD RAZI RAZI
                                      Feb 20, 2020
                                      Resolved
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                                      Resolved

                                      Address: M.T.N Ghosh Road,Hasnabad,Champanagar, Bhagalpur, Bihar, 812004

                                      I was booking the flight ticket from patna to mumbai from flipkart desk, dated - 10/02/2020, my booking got failed and money from my acount rs11262l/- got deducted with reference no igaibkleg0. When i contacted with the flipkart customer services, they said that your money will get refunded to your acount in within 7 working days, but i have not yet received the money, i have been trying to get in contact with the customer service of flipkart since last 2 days, after selecting appropriate option through ivr, they kept on hold for more than 15-20 minutes, and then the call got discunnected by itself.
                                      Mar 23, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 21, 2020
                                      Flipkart Customer Care's response
                                      Hi,
                                      Thanks for getting in touch.
                                      We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details and flight ticket booking ID or get in touch with our customer support number[protected].
                                      You can also check your order status here: http://fkrt.it/bqWLi~NN
                                      Hope to hear from you soon.
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                                        Kavin511
                                        Feb 20, 2020
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                                        Address: Chennai, Tamil Nadu, 600102

                                        Hi i have ordered opp f11 mobile in flipkart which i received on 29th jan'20. Front camera in that mobile was not working and i requested for refund but they said they will only replace it. So i requested for replacement after several process i got my replacement (Order id od[protected] on 8th feb and i started using it by 10th feb. At initial stage itself mobile got hanging & freezing issue and call were frequently disconnected though i though it might be network issue but it was not the case the mobile got some issue. When again raised a complaint in flipkart they said technician will come and check the mobile. On 17th technician came and checked my mobile by running one app for 30 mins and he said there was no issue in the mobile and solved the ticket. But issue was not solved i face the issue again and i made a complaint to customer care that proper solution was not provided. They didn't listen my queries and again arranged for tech visit. This time technician didn't even touch my mobile and mentioned testing was already done and ticket is solved. I was totally shocked and contact flipkart customer care but their tone was totally different they mentioned that flipkart is just a platform and flipkart is not responsible for the product which they sold it was only seller's responsible. Just imagine how i felt bad for purchasing mobile in flipkart and now they suggesting me to go to oppo store to resolve the issue. I almost wasted 10 more days in requesting for refund for my mobile but they not even trying to listen to they stick to technician's report and rejected my refund request. This is how consumers was fooled by flipkart and consumers have to suffer by wandering here and there because consumers dont have other job except following up with showroom for service. This was my worst experience ever in flipkart and thanks for teaching me worderful lesson for not to purchase any product in flipkart.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 21, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Feb 24, 2020
                                        Flipkart Customer Care's response
                                        Hi, We're sorry to hear that you're facing issues with your OPPO F11 (Fluorite Purple, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
                                        Feb 24, 2020
                                        Updated by Kavin511
                                        Hello, I am very frustrated with your response. i have been issued a faulty product and you people continuously rejected my refund request and now asking me to run after brand service centre. This is how you cheat the customer and made them frustrated. I Have lost all my hope on flipkart you people looting consumers hard earned money. Never bothered about their pain and mental agony they have undergone. Selling fAKE PRODUCTS AND SUPPORTING SELLERS is not profession ethics. I going to tag Flipkart CEO, Ops Manager in twitter, facebook etc will question about the integrity of flipkart. Also going to post the open statement given by flipkart customer care executive that FLIPKART IS JUST A PLATFORM AND IT IS NOT LIABLE TO THE PRODUCTS SOLD AT FLIPKART. Hope at least i will get a proper response from your higher official social media.
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