Flipkart Complaints & Reviews

My product return request accepted but not pickup 1 month and some days after my account blocked by flipkart please give me my account and my product refund. Please support me please. I am very good customer flipkart but unfortunately my account was blocked flipkart sevice team. No customer care support no revaluation my solution please support me.

Hey flipkart recently i have a problem that i have described u by email costumer care and this site but no action is taken 5 days passed. Now again i am tell my problem i have due on my flipkart pay later i want to pay the dues but flipkart block my account please provide me a link that i can pay my dues. My flipkar [protected]@gmail.com phone - [protected]

Sir, ma'am,

I have ordered a hero spunky 26tss 26 t hybrid cycle/city bike and dark horse bicycle high quality plastic fly fox mudguard fender with reflective tapes, black clip-on front & rear fender from flipkart.com worth rs.4, 843 on 17 march 2020. Because of place mistake and cancelled it.

I haven't yet received the refund of my money. Refund money no credited into my account from flipkart 17 to 24 march.

Oder date 17 march 2020
Order id: od[protected]

Reference number:[protected]

I have communicated with the bank regarding the reference number[protected]. They say no money was sent from flipkart on march 17 to 24 march.

I can't able to pay my bill of rs 2000 because my account was blocked on 23rd march 2020 due to unusual high returns.
This action had been taken by flipkart because i had complain missing of product in the parcel with evidence.
Due to this step of flipkart i can't able to pay my bill of march. For this i had tried so many times to contact with them through mail but they didn't answered it.
So i request you to give me any way to pay my bill

I ahve cancelled the order by mistake. I want the shipment to continue. But i am unable to contact flipkart. Order id: od[protected]... I need the product, but it was cancelled by mistake. Now it is not available. The product i have ordered is a mobile which is available at a discount. It was shipped halfway. At that time i cancelled it by mistake.

Od[protected] / od[protected]

I ordered crompton 55 l desert air cooler and was delivered successfully 3.3.20.
Due to fault i raised a complain on the same day
Service engineer came next day, checked and said there is no fault 4.3.20

I had to video the leakage and raised the complain again and service engineer accepted for replacement. 6.3.20

Pick up was for 9th but the person was busy and next day - busy again and finally showed up on 15th march.
Picked it from 1st floor with my husband's help since his driver was not in mood and placed it in ground floor and said he will come in the evening to pick it (Reason: there were other delivery and there was water content in cooler)

And his evening has never come until 20.3.20

Replacement product is suppose to be delivered on 18.3.20 and there is no update on that as well since pick up was not completed by then.

I keep getting calls from cc and all they can say is:
1. We are really sorry mam!!!???
2. I understand your concern (Which one they no idea). I end up explaining on every call.
3. If i was in your place i would have reacted the same. Which they are not, still cant do anything
4. We are escalating the issue on every call!!! (Escalation team as well say the same mantra infact even more - sorry)

Issue was with logistic and customer service was escalating calls among them self. I clearly asked if they can call logistic to solve and they said no. Still they wanted to play the game of escalation

Cooler have no refund. But please can you refund and finish this head ache for me. I dont want to deal with flipkart ever.

I was suppose to get the cooler on 27.3.20 however, due to lock down i wont get it until april end. Am i buying this cooler for rainy season???

Today i got a call from escalation again. Chandana her name. I had to ask her multiple times to read the email then she came to know the issue and finally her solution was to explain flipkart shipping and replacement process. How on earth is she solving? Thank god she is not doctor.

No hopes please refund. As the product will reach when it is least used. I dont mind paying next year and buy but with amazon. Never flipkart.

I also have 2 calls recorded. All promises and no deliverance.

I have emailed and notified following people but no one bothered to respond
Mar 18, 2020, 7:43 am
Mar 19, 2020, 2:02 pm

Kalyan. [protected]@flipkart.com,
Sachin bansal,
Binny bansal,
[protected]@flipkart.com,
Grievance. [protected]@flipkart.com,
"deepak maheshwari (Inventory planning)",
Paresh. [protected]@flipkart.com,
Prateek. [protected]@flipkart.com,
Shilpa. [protected]@flipkart.com,
Gaurav. [protected]@flipkart.com

Sir, i order a product from Flipkart on 20-03-20 and i have not recieved any ipdate for the product delivery since then please provide the present position of my order
Below are the product details

Product Name :- POCO F1 (Steel Blue, 256 GB)

Order ID :- OD[protected]

Hey flipkart blocked my again without any reason and i am unable to log into it i haven't done anything wrong but i don't know why they have blocked my account now it says contact customer support and gues what every thing is shut right now how would i be able to order groceries and other essential items online???
Everything is shut right now and i don't know when my issue will also be resolved please help i want to order essential from flipkart why is my account being blocked??? Any reason should be communicated???

Hi i have booked flight from flipkart flights. And after my booking all flights were cancelled on back of covid-19 so i had to cancel my flight. It was announced by the aviation ministry.

Can you please help me getting my refund as the booking was cancelled by the airlines. Also can you please let me know the time by when would i be getting the refund?

Thanks.

Dear Flipkart,
Iam om prakash from patna, I had ordered the phone on 13th, iqoo3 mobile, which was 26999, had made payment with credit card but due to some reason I rejected the product but my refund has not been received, yet I need information about it.
Please resolve this issue as soon as possible.
Mob:[protected]

No any response neither from courier side nor from flipkart

What the hell!!!
Very very disgusting
25 the march (Today) is the last n final day to be picked up of my order.

Refund my amount -539 for damaged productimmediately
It's urgent
I am not here to compromise at all for your lockdown situation.

Everyone is in trouble now so please don't excuse.

Hi,
I booked my flight from bangalore to sydney for the 28th of march 2020 and my pnr is m49agl. Since my flight from blr to kul has been cancelled by the airlines the airlines has confirmed a full refund hence i went ahead and cancelled my booking through flipkart app.
I'm trying to cancel my booking from past 3 days but i'm unable to cancel my booking. It says cancellation request has failed and i've tried several times it say cancellation pending and after sometime it says cancellation request failed.
I'm really concerned since my flight is on the 28th of march and flipkart is not cancelling my booking failing which i will not get a refund.

I ordered shoe from flipkart and first i got small size shoe next time i order bigger than this but i get that product is missing and flipkart is not refunding my money i have complain 10 times since 10 dayas they are providing daily new excuse they don't provide me proper escalater they are telling lies that i don't send my i'd proof but i have sent my idprrof multiple times i have also have a mail about i'd that they get if and they will be provide money refund but they don't provide they are making fooll

I have ordered an item with order id - od[protected]. It was supposed to be delivered on 22nd march 2020. But due to janta curfew, it could not be delivered. The next date given by flipkart is 25th march 2020. I am not sure whether the item will be delivered on this date (Looking at the adverse situation due to covid 19).

The item was urgently required for my official purpose. Due to which i have lost my work and leaves. I am sitting idle at my home from past few days.

I request you to kindly clarify me the no. Of days required to deliver the item. If it is not possible on 25 th march 2020, please let me know so that i can make some alternate arrangement.

I ordered poco x2 by you on flipkart and the estimated date is 25th March but order is not yet shipped so i want to know when you were delivered my product i know delayed because of covid-19 but at least you should tell me about my order and i will coporate to you but please resolve my issue as soon as possible and delivered my order please.

I am not able to login to my account using my mobile number. Please deactivate all my accounts permanently. It telling me to verify my mobile number contacting the customer care. Why is it happening like this everytime. Everytime it is telling like this. Please solve this issue as soon as possible.

I have ordered a refrigerator from Flipkart. March 14th and I'm still waiting for the demo and installation. This is disgusting
Order id: OD[protected]

I bought a mobile phone on flipkart along with exchange of my old mobile. However the delivery agent rejected stating phone has a dent.
Firstly, as per flipkart t&c while buying phone, it was clearly mentioned that scratches, dent would lead to price reduction and not rejection. So why is flipkart not following the t&c?
Secondly, it is not a dent but a minor smudge. You cant even see it unless you look super closely and feel...

I canceled my flight to gauhati from new delhi due to covid 19 outbreak but they aren’t accepting my cancellation request at all its still showing pending cancellation from yesterday around 9 pm so tried contacting everywhere and everyone
But no one is helping me in anyway
If i don’t cancel now i won’t even get my half of the money back.
And then at the end they will your time is up you wont get your refund back.

Can you kindly please help me out here otherwise i would get any money back.

I cancelled my flight of air asia... My booking no'pzbk4p' and flight no is i5 776

Ineed to resolve this problem today because i have a flight tommrow please kindly help

Even though i have heard stories of similar issues, i never once thought that this would happen to me. I had ordered mivi otg adapter on 14th march, 2020, from retailnet and received the delivery on 17th march, 2020. But on opening the package, i was shocked to see that package was completely empty.
That's right!
I received just an empty box containing only a empty plastic cover.

I immediately called flipkart's toll free number and booked my complaint. The helpline person told that the issue will be resolved by 20th, march. He assured me that a replacement will be issued soon. But to my shock, the next day i received a message saying that the replacement order has been cancelled stating that my original order was delivered intact. After receiving this message, i immediately called back the flipkart's toll free number and this time, the person told me that the complaint has been updated and told me to wait till 20th as someone will contact me. But, no one has contacted after 20th.

I called flipkart toll free number and booked the complaint again on 21st march, they told me to wait till 24th and told that backend team will contact me. But as of today (24th march). No one has contacted me.

I never expected flipkart's customer service was so poor.