Flipkart Complaints & Reviews

I bought a phone through flipkart motorolla e32s and it was dilevred on 2 may and that phone has some issues so i want replacement through flipkart but product is not even showing in my order .I even have that order shown in e kart their tracking partner but not showing in flipkart.

I had bought a Samsung 43 Inch LED TV and opted for exchange with working Samsung 34 Inch LCD, which was promoted to be atleast ₹1635/- for a working model. The Flipkart bill also included the max exchange value, around 3800/- as discount against exchange value of old TV. However at the time of delivery the offered amount was only 550/- and I had to Pay 3331/- additional to get the TV in exchange of my old TV. The parameters of exchange they later showed that even when there is No audio or No video the exchange price offered would be 1635/- (snapshot of exchange parameters of my order details on Flipkart site is att for reference). However the representative selected only 550/- in exchange, saying there were colour issues in the old TV while agreeing there was nothing else wrong with the TV. When even old TV with no Video was promoted to be exchanged for 1635/- how come a TV with no video problem or sound issues with only colour issues being rejected. Spoke to the senior representative of Local Flipkart office who told to complaint directly to Flipkart Customer Care. I tried to get in touch with them but there is no direct calling No (only automated response system which did not have option of my query). Since then I have been trying to send texts through whatever medium available to register complaint. Since could not get in touch with anybody had to pay 3331/- extra (a penalty on me...for shopping on Flipkart expecting a good experience, but had the worst experience possible). I might have got a better deal with local electronic repair shop.
I sent emails and finally they replied that they are looking into the case. But next day declared the case closed unilaterally from their side, terming it as settled.

Please look into the matter and offer me the difference of 1000/- or something, as legitimate refund (of overcharging).

Thank you

I have ordered a phone on flipkart which is to be delivered on 7th May 2023, the delivery partner contacted us for our location and told that he was near by, but still he has not reached the location, he is cancelling the calls from us since then. We reached the flipkart customer care but they have not resolved the issue yet.

Order details: Order ID: OD[protected], Product: Google Pixel 6a charcoal black.

Hi
I was ordered product from Flipkart & delivery date was received May 6th ..then on May 6th first when I was seen in application show order was delivered even I have not received the product then I had call to Flipkart regarding this iussue then Flipkart can assured me that your product will deliver soon but on next day Flipkart cancelled the order & update in application that order was declined by customer but in actual Flipkart wishmaster neither me a single call so please take action against Flipkart for misguiding the customer & not happening in future

My order is today delivery but not received still now it's very urgent parsal. Flipkart is very worst

Hi ive ordered a water purifier from flipkart, Brand name Bluestar, Order ID - OD[protected]
Blue Star Excella 6 L RO + UV + UF Water Purifier, well the product had some issue as to which i had to raise a return request the services were so bad they were like the technician will come today then it passed to day after n then it gotten into month n den aftr almonth finally they picked up the product for which i was expectimg the refund in a week or two n still my refund has not been given in my original payment mode i spoke to the customer care they r like we have refunded ur money but i checked my bank statement theres no refund in debit card and credit card as well i cudnt find the actual refund amount at all the amount was 7790/- i then called again n asked them for the reference id they are like we cannot provide u that due to privacy i then planned to take a step towards this ive had a bad experience through this website my money has not been refunded yet also the product pick up was after a month! Kindly Help me solve this issue!

My order number flipkart OD[protected] HAVELLS i-Cool 175 mm 3 Blade Table Fan rs 2390 rupes hai buy Hue 2 mahine se jyada ho gaya hai defective product mila tha Jiski complaint Maine Sevan days ke andar kar di thi per company ke dwara replacement aur refund Kuchh Bhi Nahin Diye Gaye yah policy ke aanusar product Maine 9 March 2023 ko kharida tha per abhi tak iska solution Nahin nikala hai bus date per date Di ja rahi hai

I ordered Samsung galaxy s21 fe 5g 3 days ago
I ordered it because it was having one day delivery but its been 3 days the order is not yet shipped and i need my order urgently because its a phone and i need it for exam purposes i need the order as soon as possible
Flipkart services are always slow and nobody cooperate with the customers

I have recently ordered SAMSUNG 345 L Frost Free Double Door 3-Star Convertible Refrigerator on 21st Apr 2023, and It got delivered on 24-Apr-2023 with some dents and scratches. We have disused same with delivery person, he asked us for replacement through Flipkart app or site. I immediately placed a replacement request, and was subsequently assured by your customer care team that the replacement would be processed shortly.

As per conversation with Flipkart executive, the product should be replaced by 6-May-2023.

But today I have got an email as “Sorry, the seller will not be able to fulfil your return request for the item. In case you need any product related assistance, please contact the brand.”

The resolution is showing on Flipkart as issue resolved by troubleshooting.

Product Details: SAMSUNG 345 L Frost Free Double Door 3-Star Convertible Refrigerator
Refrigerators FSN: RFRFNDEEBPW8RKRN
HSN/SAC: 84182900
Order ID: OD[protected]
Replacement Requested Replacement ID:[protected]

I bought this mobile OnePlus 11r from Flipkart 7th April and I had noticed the white small dot in the display. And I make replacement or refund but Flipkart team still cheating me.

Fake technician visit update and and not able to contact technician.

I need replacement from Flipkart and they waste my time and make me depressed for one month

Order ID: OD[protected]
Ekart Tracking ID: FMPP[protected]
Showing as delivered But I am Not Recieved the Product From April 9th 2023. No SMS or Call Regarding the order From Delivery Person. Lot of Deliveries Happend to that same Address in the Past. I contacted Flipkart HelpCenter But No Use With False Promises. Its Pure Scam for Prepaid Orders.This is my First worst Experience in Long Journey with Flipkart. I want My Money Back..I quit as Flipkart Customer.. For Wasting my Precious Time. EKART is Worst No Security measures for the Product they Handled.

My name is Priyanka and I am a Flipkart customer, my account falls under mobile number [protected].Recently i ordered a dog feed from Flipkart, order ID -OD[protected], under brand name Active dog food quantity 6 kg .But when my parcel was delivered, i received a complete different product i.e.Purepet dog food quantity 1.1 kg.I tried to contact your customer care team several times but no response was given.So i tried again and again and finally received a call from your team member.I explained her my situation that i have received a wrong product and want my refund for the wrong product.But she said that your product falls under no return category and nothing can be done . I have gone through your no return policy and it is mentioned that in case of pet supplies a return can be raised in case of wrong, defective and damaged products so I want you to either deliver my original product or refund my money. The resolution given by your customer care team is not acceptable since I have paid whole amount for 6 kg not for 1.1 kg .There is no way that this resolution is acceptable.I want you to look into this matter and provide me with a solution that is fair . Please issue me my refund and arrange a return of the wrong product delivered to me .I am attaching the images of order details, wrong product delivered and your no return policy. Regards.

Recently I ordered a smart phone which is Redmi Note 11, it was delivered.
After 𝚝𝚑𝚊𝚝 𝚠𝚑𝚎𝚗 𝚠𝚎 𝚞𝚜𝚎 the phone is getting on and off continuously itself.
I'm continue trying to contact with the customer support services but we haven't got any response from your end.

𝙼𝚢 𝚛𝚎𝚝𝚞𝚛𝚗 𝚛𝚎𝚚𝚞𝚎𝚜𝚝 𝚑𝚊𝚜 𝚋𝚎𝚎𝚗 𝚌𝚊𝚗𝚌𝚎𝚕𝚕𝚎𝚍 3 𝚝𝚒𝚖𝚎𝚜 𝚍𝚞𝚎 𝚝𝚘 𝚙𝚒𝚌𝚔𝚞𝚙 𝚠𝚊𝚜 𝚗𝚘𝚝 𝚜𝚞𝚌𝚌𝚎𝚜𝚜𝚏𝚞𝚕𝚕𝚢 𝚌𝚘𝚖𝚙𝚕𝚎𝚝𝚎𝚍.
𝙽𝚘𝚗𝚎 𝚘𝚏 𝚢𝚘𝚞𝚛 𝚌𝚘𝚞𝚛𝚒𝚘𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎 𝚌𝚊𝚖𝚎 𝚝𝚘 𝚙𝚒𝚌𝚔𝚞𝚙.

𝙸'𝚖 𝚊𝚕𝚛𝚎𝚊𝚍𝚢 𝚠𝚊𝚒𝚝𝚒𝚗𝚐 𝚏𝚘𝚛 𝚊 𝚟𝚎𝚛𝚢 𝚕𝚘𝚗𝚐 𝚝𝚒𝚖𝚎 (a month).
𝙿𝚕𝚎𝚊𝚜𝚎 𝚌𝚊𝚕𝚕 𝚖𝚎 𝚋𝚊𝚌𝚔 𝚊𝚜 𝚜𝚘𝚘𝚗 𝚊𝚜 𝚙𝚘𝚜𝚜𝚒𝚋𝚕𝚎 𝚊𝚗𝚍 𝚑𝚎𝚕𝚙 𝚖𝚎.
Register Mo. No. - [protected]
Order I'd- OD[protected].

Thanks.
𝙳𝚛. 𝙰𝚋𝚑𝚒

I ordered OnePlus type C to type A cable but I received type c to type c cable so requested to return but since the day I received the order the process is still not have been moved
You can check what the product was described in the description and what I received

I have order product on 10 April 2023, Actual delivery date 13 April 2023 but delayed 2 days. Installation date as give 15 April, next date as give 18 April. But installation not happen. 19 April 2023 installation canceled with inform the customer and i have contacted customer support team every day for the update, around 30 calls. I have tried to return the product with support of customer care. Return accepted on 22 April 2023 and pickup date as given 27 April 203. After the delay I got confirmation as return as been canceled without informed yo the customer and still not even supporting the flipkart for resolution. Now I am unable to use the product. Please help on this issue.

I purchased a phone from flipkart for my friend. She told me to order it because she doesn't know much about tech. I ordered the phone in her name because she gets reimbursement. The flipkart delivered the phone but the invoice is made with a different name. I called the flipkart executives for help but they are not responding. I want to get the invoice name changed.

Order ID - OD[protected] Please this order faster delivery to updated adress by 8th may 2023. I need that before 9 th may ..so please deliver by 8th may…

I have purchased the item [Fire-Boltt Talk Pro 1.3" Bluetooth Calling Smart watch with 60+ Sports Mode, 360*360px Res Smartwatch (Black Strap, Free Size) ] from Flipkart on 27-Dec-2022 and item delivered on 29-Dec-2022. Now, the watch is not charging. When I tried to download invoice of this purchase, the Invoice is downloaded with empty pages

I have bought the product, But the product is not delivered to me and the status is delivered on Flipkart. I have talked to Flipkart many times, I have not received the product. Please look into this. They gave me the same reply, We can't help with this and close the query open in Flipkart. I have attached the conversion. Rs 1399 is not a small amount for me. I bought it for my daughter's safety. I want a product or amount. Please help me.

Invoice not showing in this order on Flipkart