Flipkart Complaints & Reviews

It has nearly been an year and i had previously complained on the same but no action was taken. As soon as i try and access any game provided in the game zone, i recieve a pop up saying 'we encourage fair play in line with our terms and conditions' even though i had not violated any of the said terms and conditions. This has been the problem on both my devices and would like to get to an end of this problem as soon as possible.

We have orderd woodman 7 inch full hd led monitor (Usb & bluetooth) black led of ₹2, 609. But it was complaint. We have returned the item but no responce from your side. Delivery boy came to check the item and say that "this is a complaint product if we have taken this our company have to return the product". We have called your customer care office but there is no response from their side. This is our last step to return the product. If there is no further steps from your side we will definitly complaint to the consumer forum also we will show to the social media. So please take the matter seriously and take the product back and refund our money

Od[protected] order
https://www.flipkart.com/lipiworld-usb-2-0-condenser-microphone-laptop-pc-skype/...⇄

I have not received this shipment. Received sms saying delivered and flipkart/ecomexpress has recorded as delivered.

Ecom-express : awb[protected]

Calls to ecom express are waste of time

Flipkart sent me a mail on 20 september 2019 that you account has been block. Flipkart says that we'd like to let you know that your recent order (Od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.
When i contact with customer suppot then they told me our system have anaylsis that those product i was purchase in flipkart to resell in other. But i have bought for my self and my family members and not someone else to resell.
Plese help me

This is to inform you that i am unable to play any games on the game zone section of the application.
I have even read the terms and conditions of the game many times and i am very much sure that i haven't violated any of the mentioned rules of the game.
This issue is faced by other users too and has never been solved and has been marked as resolved falsely.
With so many screenshots attached (More mailed to the feedback mail id) i don't need to explain my problem and anger to you and your team, i don't want any extended mails to my mail as my problem is very clearly stated and i want an immediate action to be taken.
Tired to hear all your silly excuses and responses, we want a proper reason for this to happen.
And a kind request, if you do not have any idea regarding this major problem, please contact a knowledgeable colleague and solve this. Your response mails like... Please reinstall... This offer is not applicable for this state etc are simply showing that u just want to get rid of this issue.
I am using flipkart since many years now, and therefore i hope my issue will be resolved asap.
All the users need justice and want you to look into this matter urgently and re enable the game zone section.

Waiting for an immediate and valid response.
Account: ([protected] anjana gogna), ([protected] alisha gogna), ([protected] ishan gogna).
Following are the screenshots of people who are facing the same problem (Got to know from social platforms).
And some of them are now facing problem from months which is ruining the image of such a big ecommerce site.
Contact no: [protected]

Hello team
I orderded a product macbook air from flipkart that was dead on arrival i told flipkart to replace it inital they denied but after soo many call and email they said we will provide replacement for the product now ekart courier guy wants doa seal on product coz of that they are replacing the product again callled flipkart they provided anthor date for soltuion till now 22 days completed and i have not recived anything really fade up from flipkart customer promises one date and one that day they just mail you are reachable to your phone even though i have not recived any call
My orderid is od[protected]
Please anyone from this guys

I am a valuable flipkart plus customer of flipkart from last 6 years, where i had received a lot of good and valuable products from there.

From the last 3 months i had started to purchase fashion items from there but i don't know what's going on with flipkart that they never do any quality checks before shipping fashion items to customer.

I had purchased a lot of fashion items but only few were good. So i raised either exchange/return request for these defective items whether my mindset was to purchase them. But i received defective items again and again in case of exchange.

Then finally i raised multiple return request.

I had never missed any flipkart payment because my all orders were prepaid and in case of 'pay later' i did all the full payment on time.

But now flipkart has blocked my account without any warning or prior intimation and now i am unable to do any shopping or raise any item related requests.

Few latest items which were delivered to me are also defective/ size issue/ not meets my requirement. I want to return these but due to blocking of my account i am unable to do this.

I am trying to follow up with flipkart cc team from last 1 week for the same issue but i am not able to get any resolution yet. Always they are providing me same repeated response which frustrates me every time.

I don't know whether my account will be enable or not. But this is my worst experience with flipkart and frustrating support to a valuable customer.

@higher management: please help me in that case and unblock my account.

I want to return few defective items of delivered orders, so please allow me to do this.

Otherwise let me know what i do for these defective or poor quality items and i will be unable to pay, pending payments of 'pay later'.

And there will be my worst experience with flipkart all ever.

Again i am requesting you to please enable my flipkart account.

My self subhan i have ordered fossil men watch for 5706/- on 14th of september 2019 and was delivered by 16th but the pracel was packed with different watch and at the down side of packing box was damage. I have raise the refund request on the same day but till now i didn't get any update from flipkart. Coustmer service says wait for 24hr till know i have waited 96hr. Please solve my issue.

My email id: [protected]@gmail.com
Order id: od[protected]

I purchased a new brand product oppo f series and paid a good amount. When i received the product, there were photos o[censored]nknown person and the back side of the mobile started coming out just after 2 days of purchase. When checked the warranty online on oppo website, the warranty was already been expired just after 2 of purchase. How is it possible that the warranty is been expired until some has purchased it and then warranty gets activated. Informed flipkart about this for replacement for used and damaged product, they were just making me fool that they are investigating and finally received a mail stating that replacement has been rejected. What is all this? Spoke to the muliple agents daily but only i get resolution that i will get response by 24hrs by respective team but unfortunately didn't get any response and this being happening from the last 10 days. Every agent says the same thing and it gets extended. I am not understanding why flipkart is not providing replacement for the product. Flipkart is worst.

Unfortunately i made a purchase from flipkart (Wrong decision) and the product was faulty. It was taken back by the seller and even after almost one month the amount is not refunded. When i talked to the customer care executive he asked me to wait for another four days. Till date the amount is not credited.
Purchased a preeti mixer grinder by august end. Received a defective product and the refund was initiated showing amount will be credited by 16 september. On 18th i called the customer care executive and he was very rude in behavior. He told me to wait till 21st september. Till date i have not received the money. I think this is a trick by flipkart to hold the customer money for rolling. Mine was 2500 inr & imagine if they hold such funds from around 100000 customers for some months. Such fraud ant activities must be brought to public and attention of ministry of commerce asap. I would like to move legally and if any one who has similar experience can join me. Let us fight against corruption.

I was trying to buy mac book on 15 sep at the time of purchase i used online payment cod is not available. At that time 50000 debited from my account flipkart customer care suggest me to wait for 8 days now 8 days are completed even after 8 days my money is not revert to my account not even order placed. The order shows failed to place. And still money is not refund to my account

I have ordered some products from flipkart and i have cancelled some of the products and they have blocked me for cash on delivery and for this i had called flipkart support but they tell there is nothing like that and tells this that cod depends on seller and location but i have checked cod availability for my pincode and for seller also and it's deliverable

413202 is my pincode

And supercomnet is my seller

My email i'd yogesh. S. [protected]@gmail.com

Hi my flipkart account has been blocked most humbly and request fully i want to say that myself shiv prakash and my flipkart id was blocked and i have 1044 super coins and about 300 or 400 super coins are on the way.. And big billion days are coming so it’s a very big problem because i only order my products for my house need or my daily needs (So now a days how can i order from flipkart) and u have mail me that i returns products, if i order products in high amount and the products that are delivered me are defective aur missing. Then i can’t refund it or replace. If this then why you give returns back policy to coustmer. Please resolve my problem as soon as possible and i am also flipkart plus member from previous 2 years so i will request you to unblock my flipkart i’d thank you

Hi team,
I was booking a flight through flipkart app on 11th september 2019, while booking at the payment page transaction showed failed but the amount got deducted from my sbi card.
I reached out to flipkart customer care and it was asked to drop an email to [protected]@flipkart.com. I did the same and also tied reaching out to flipkart travel help number - [protected].
Each time i call them they said they received an email and will reply with an acknowledgement to that email which never happened yet, further they confirmed that in case of failed transaction the amount will be reverted back within 5-7 working days.

I didn't receive any refund yet. While reaching out to flipkart travel help number i was told that the matter is escalated and when asked it was mentioned that they do not raise any ticket or incident id.

Could you please look into the issue and assist?
I have mentioned the transaction details of the account from which the payment has been maid.

Transaction id reference - x90190
Amount - 4626
Register mobile - [protected]

Thanks and regards,
Pranil kumar sahu
[protected]
[protected]@gmail.com

My flipkart i’d is blocked from previous 3-4 days and i want to reactivate my account bt it is not opening
And i also complain to flipkart coustmer care and also reverted email by me bt
There is no idea when my i’d is reactivate my i’d is [protected] and email is [protected]@gmail.com and last
Most humbly and request fully i want to say that myself shiv prakash and my flipkart id was blocked and i have 1044 super coins and about 300 or 400 super coins are on the way.. And big billion days are coming so it’s a very big problem because i only order my products for my house need or my daily needs (So now a days how can i order from flipkart) please resolve my problem as soon as possible and i am also flipkart plus member from previous 2 years so i will request you to unblock my flipkart i’d thank you

Ordered english willow sg bat but received new balance kashmir willow bat toady.

Not expected such breach of trust from reputed company. Please look into it and penalise the company by giving them order to supply demanded material that to free of cost and they should refund my money back too than only these companies learn a lession and your brand value will increase.

Thanks and regards

Rajkumar thakur
[protected]
[protected]@yahoo.com

I ordered 400 grams california almonds with flipkart and paid an amount of rs.435 they my debit card at the time of ordering. I was informed that delivery would be on 9th september. However as neither the item nor any communication was received from flipkart, i followed up and was told that delivery would be effected on 13th september. I kept checking the order status on the flipkart app and was shocked to see the status as "delivered" on 12th september, though no delivery was made. I immediately took up the issue through the call facility and was told that the issue would be resolved by 18th september.in spite of my repeated calls and email detailing the issue, and request to return my money if they were unable to supply, the item has not been received till date and no communication regarding delivery nor refund of money has been received from flipkart.

I placed a complain in which two bedsheet out of four were missing. After that they blocked tge account. Neither sent me a replacement or refund and no resolution. I have gift card in my account and also i am a flipkart plus member for 1 year. My account details are as follows
[protected]
[protected]@mail.com
Please reactivate my account as soon as possible.

I m supriya. I got stucked in a fraud of fake website i. E flipkart lite explore plus. While i m using my phone i got one pop up and and i clicked on that website. Where is shows some offers like redmi note pro mobile which costs 17000 in market but their offer says the price of redmi note 7 pro for rs.2021.

I thought this is an amazing offer i will never get chance like this and i got excited and paid the amount of their...

Sir i was ordered htc wildfire x mobile with order id od[protected] on 22nd august and mobile was hanging initial itself then return requested on 31st august but they are saying refunded on 23 august how it is possible sir without returning how they credit the amount. I already checked credit card statement but no refund amount reflected and at the same time the above amount was converted to emi how it's possible. Please do the needful.