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Flipkart Complaints & Reviews

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T
tink555
May 19, 2023
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Order ID - OD[protected]. It's omney women pyjama. On 7 May, 2023, I registered the complaint. But they are not sending the courier person for the reverse pickup. I also told them I'll not attend their calls. But by calling, they are disturbing me. Without calling, they can send the courier person for the reverse pickup.
They're not giving me any information on my E mail regarding the reverse pickup.
They're behaving like a fraud. I'll not attend their calls.
Other online stores don't take so many days for the reverse pickup.Other online stores don't do like this.They don't call too.
Return process of the Flipkart is very poor.
Flipkart is not telling me when they will send the courier person for the reverse pickup.
It's not a Flipkart, it's a FLOPKART.
Flipkart customer support has been notified about the posted complaint.
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    M
    MrRobot
    May 19, 2023
    Jul 9, 2023
    This thread was updated on Jul 9, 2023
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    Website: www.flipkart.com

    Dear Sir/Madam,

    I am writing to express my dissatisfaction and frustration regarding the recent blocking of my Flipkart account. I have been a loyal and active customer of Flipkart for several years, and it is disheartening to encounter such a problem without any prior warning or explanation.

    I discovered that my Flipkart account had been blocked and I was unable to access my account or make any purchases. This sudden disruption has inconvenienced me greatly, as I heavily rely on Flipkart for various products and services. I have always adhered to the terms and conditions outlined by Flipkart, and I have not engaged in any activity that violates the policies of the platform.

    I have tried reaching out to the Flipkart customer support team multiple times through various channels, including phone calls and emails. However, I have received no response or assistance to rectify the issue. The lack of communication and support from Flipkart is both disappointing and concerning.

    I kindly request immediate action to resolve this matter and reinstate my Flipkart account. As a valued customer, I believe I deserve an explanation for the blocking of my account and a prompt resolution to reinstate my access. Additionally, I expect to be provided with clear guidelines to avoid any future account disruptions.

    If the issue is related to a misunderstanding or a possible mistake, I am more than willing to cooperate and provide any necessary information or clarification to resolve the situation promptly. However, the lack of communication from Flipkart has left me with no option but to escalate this matter further if it remains unresolved.

    I trust that Flipkart takes customer satisfaction seriously and will address this issue promptly and efficiently. I have always been pleased with the level of service provided by Flipkart in the past, and I hope that this unfortunate incident can be resolved in a satisfactory manner.

    I kindly request a written response addressing my concerns and a timeline for the resolution of this matter.
    Flipkart customer support has been notified about the posted complaint.
    Jul 09, 2023
    Updated by MrRobot
    Not resolve
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      T
      tejavardhanreddy
      May 18, 2023
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      Website: Flipkart.com

      I had ordered for a full sleeve sweatshirt of cost RS 649 on flipkart on 7th may 2023. the product was delivered on 11th may 2023. When I checked, the sweatshirt size wasn't matching with the one I ordered. So when i tried to return it on the website, there wasn't any return or exchange opiton available on the website, therefore i immediately called the customer care of flipkart regarding the same. the customer care executive replied telling that i had to 24 hours before getting a return option. So i waited for 24 hours and later when i checked there wasn't any return option available, So i called the customer care executive again. the executive told that he had raised a complaint and i wud be receiving a call back by 17 may 2023. so i waited till 17 may 2023. But I didn't receive any call back. On 18th may when i checked the website, my issue was marked as resolved. So I immediately called the customer care executive, and the customer care executive said that the return policy period has been expired and i wouldn't be able to return the product. When I asked him how the issue can be marked as resolved even before it was resolved, he repeated the same thing. later when I asked him "now what am I supposed to do with the product?", the customer care replied telling that I had to throw the product away. Then I asked him to connect me to his higher authority. he transferred the call to his higher authority. later the higher authority gave me the same reply stating that nothing can be done and i had to keep the product.
      Flipkart customer support has been notified about the posted complaint.
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        T
        tajamulbaba
        May 18, 2023
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        Raised a complaint about a missing item in my order, provided all required documents, but instead of a solution, they blocked my account!. I duped by the Flipkart, what do I do now I've just lost 15000 to shopping on Flipkart
        Flipkart customer support has been notified about the posted complaint.
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          B
          Bkg Gkj
          May 18, 2023
          Jun 7, 2023
          This thread was updated on Jun 7, 2023
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          Address: Bangalore, India

          Flipkart had delivered me damaged item worth ₹755.

          Order ID: OD[protected]
          Product Name: NIKE Solid Men Blue Track Pants
          Price : ₹755.

          This item was delivered in damaged condition, now they created return request, but when delivery person come they say that item is damaged we will not accept. Now they are denying to return all together.
          Flipkart customer support has been notified about the posted complaint.
          No update by flipkart. That day when filed complaint they told me only seller decide everything we will not refund please keep the damaged item with you sorry.
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            M
            myra46
            from Barbil, Odisha
            May 18, 2023
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            I could not use paylater option at checkout yesterday so I contacted Flipkart customer support. Today I got a message that my account was disabled by the financing partner based on their terms o[censored]se. Well, there was no particular reason for that as I've always paid my bills on the first day of every month . Why was it disabled, also my flipkart loan is showing active in my flipkart account & cibil account.
            Flipkart customer support has been notified about the posted complaint.
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              A
              May 18, 2023
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              I bought an air cooler from flipkart, the quality was so poor of the product made by cheap quality materials, so i wanted refund for that product, i called customer care once they said refund can not be entairtained but they can provide a replacement. What should i do with the replacement when the product itself has quality issue.
              Flipkart customer support has been notified about the posted complaint.
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                M
                Mohdahmed19850
                from Hyderabad, Telangana
                May 18, 2023
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                Address: Aghapura, Hyderabad
                Website: www.flipkart. com

                I have with Flipkart for many years. I have registered email account: [protected]@gmail.com. I have recently added 1500 gift care and have 670 super coins. All of the sudden I got logged out of the account and couldn't login back. Unfortunately I forgotten my password and I am unable to receive any OTP's on my registered account. I requested and raised multiple concerns with Flipkart, it was of no use. The customer support team is not showing any concern and even they are connecting my call with the supervisor. I am totally helpless now. Please look into this issue
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  pyl
                  from Panchkula, Haryana
                  May 18, 2023
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                  I purchased a phone on 14 may 2023 from flipkart brand name poco f1. That was dead, not even switched on. I called flipkart as they were showing the return policy of 7 days but they are denying.
                  It's the case of dead on arrival.
                  I want my product to be returned.
                  Name ajay
                  Ph number [protected]
                  Sep 16, 2024
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
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                    R
                    Raj V A
                    from Bengaluru, Karnataka
                    May 18, 2023
                    Jun 22, 2023
                    This thread was updated on Jun 22, 2023
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                    I bought a product from Flipkart, HAVELL'S Geyser 5L(Rs.5399.00) with order id OD[protected], received a damaged and used product. Raised a request in Flipkart to return, they were telling to give replacement. After one month, they have rejected my request. and they are not taking initiating to give refund or replacement for my product.
                    Flipkart customer support has been notified about the posted complaint.
                    Please update on this issue
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                      K
                      Kudaswit
                      from Delhi, Delhi
                      May 18, 2023
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                      Address: Pondiicherry University,223 Madame Curie Hostel, Pondicherry
                      Website: www.flikart.com

                      In continuation of grievance ID 3431186, It is with a very disconcerted and heavily disturbed mind that I am writing this email.In continuation of my email dated 16.05.2023 I will state that on that very day ie On 16.05.2023 I received a phone call from Flikart customer care and they said that the seller would initiate the refund within 48hours.However yesterday at 18:12pm I received another phone call from Flipkart customer care stating that the delivery agent returned the parcel and gave it to my relatives.
                      Respected Sir/Maam I am a foreigner from Zimbabwe studying in the University.I don’t have family members here.My parents are deceased and my guardian is my grandfather who is 83 years old.So which family members did Ekart give the parcel to? Not only is this baffling but it is equally disturbing that Flipkart has come up with flimsy excuses not to initiate my refund.I ordered the jumpsuit from Flipkart in good faith did I commit a crime?If so what crime did I commit.I simply want my money back and I am beyond disturbed about this situation.Why is Flipkart torturing me for my 820 rupees?Is this judicious in any way.
                      Respected Officials I am begging you to do justice to this matter and ensure that my refund is initiated at the earliest.
                      Disturbed Customer
                      Flipkart customer support has been notified about the posted complaint.
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                        Bharat_Gorad
                        from Navi Mumbai, Maharashtra
                        May 18, 2023
                        Resolved
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                        Address: Yashraj corner flat no 102,Plot no 99, Sector 23 ulwe Navi Mumbai 410206

                        Dear Team,

                        I have purchased order from Flipkart
                        order id OD[protected] also, The delivery agent and Flipkart support executive unable delivered my product, Multiple times I have called to service desk they are not support me.

                        I have mentally disturbed due to this issue. Please take action on regarding this.
                        May 18, 2023
                        Complaint marked as Resolved 
                        Still my issue not resolved by Flipkart, Worst customer support executive as we ll as senior executive
                        Flipkart customer support has been notified about the posted complaint.
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                          Bharat_Gorad
                          from Navi Mumbai, Maharashtra
                          May 18, 2023
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                          Address: Yashraj corner flat no 102 l, Plot no 99, Sector 23, ulwe Navi Mumbai 410206
                          Website: Flipkart

                          I have purchased the order OD[protected] from Flipkart.

                          My delivery date is 12th may but still, I didn't receive my delivery product. Customer support executive as well as senior support executive only said product deliver today on daily basis.

                          Worst customer support provide by Flipkart. I am mentally disturbe due to this issue.

                          Thanks and regards
                          Bharat Gorad
                          [protected]
                          May 18, 2023
                          Complaint marked as Resolved 
                          Still comapint is not resolved.
                          Flipkart customer support has been notified about the posted complaint.
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                            Prince12te
                            from Lucknow, Uttar Pradesh
                            May 18, 2023
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                            I have bought a book on 11th may which delivered on 15th may but in that box not a book, only a sale out slip. I thik Flipkart company had fraud with me.

                            And when I wanted to return. this product then product was picued up.but Company Had rescheduled for return Why?

                            I request to refund my all money otherwise I take strict action...so do fast.
                            This is Fraud Fraud ...so If you did not refund I will complain..
                            Flipkart customer support has been notified about the posted complaint.
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                              R
                              Raj dipu
                              May 17, 2023
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                              Sir maine 18 Apr 2023 LG AC 5 Star Model RS-Q19FWZE ko order kiya tha jo door step delevery karte samay damage nikla aur wapas kar diya jo ki abhi tak cancel hokar refund nahi hua hai 20 se 25 complain hone ke bawjud bhi cancel nahi hua hai aur 50 se 60 bar customer care se bat kar chuka hu jisme seller hai IWQNBecommerece hai please ise cancel karke refund back kare thanks
                              Flipkart customer support has been notified about the posted complaint.
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                                naseem t
                                from Payyanur, Kerala
                                May 17, 2023
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                                Address: Bangalore

                                I ordered cycle from flipkart and seller canceled on 17th April. And flipkart agent told in 4 days money will get back to the account. But since 1 month, the money is not sened and they are not providing any proper response. I contacted for refund around 13 customer support executive. But still the same
                                Flipkart customer support has been notified about the posted complaint.
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                                  CA DHRUV BANSAL
                                  May 17, 2023
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                                  Last I ordered grocery from flipkart and they cancelled the order and blocked my account, after which I raised complaint and then I received a mail stating that my purchase history shows some items for for personal use. I am not sure what is there in grocery that cannot be used personally, so mailed them but I have not received any reply from them. This is total harassment from flipkart.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    sviajykanth
                                    from Hyderabad, Andhra Pradesh
                                    May 17, 2023
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                                    I have booked the product on 04th May 2023 and till today 17th May 2023 it is not delivered

                                    please deliver it asap
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Praveen.raj1988
                                      from Hyderabad, Telangana
                                      May 17, 2023
                                      May 24, 2023
                                      This thread was updated on May 24, 2023
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                                      Address: IDPL, Hyderabad.

                                      I have perchased this motorola inverter AC in Dec 10 2022. And the installation was done same day. I dont know weather the issue with installation or Flipkart delivered me a faulty product. from the day one onwards, suffered with alot problems. The same i have informed to Flipkart team. they said it will resolved by their technications. From last 5 Months they are doing the same thing. but issue not at fixed. i didnt even used this AC for a single day due to the faulty product. I have asked flipkart to replace the product. but they are not doing it. I need justice for it. i have purchased it for 28490 Rupees. I need refund of my amount.

                                      ORDER ID: OD[protected]
                                      DELIVER : DEC 10 2022.
                                      Flipkart customer support has been notified about the posted complaint.
                                      It's been pending from long time. Still there is no resolution for my issue. I have invested this amount by my credit in emi bases, hope you know how important this much money for comman man.
                                      Consumer forum team needs to involve and make this issue has to be resolved.
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                                        Yash210
                                        from Ahmedabad, Gujarat
                                        May 17, 2023
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                                        I ordered Oppo Enco buds 2 from flipkart with 1 day delivery option on 15/05/2023.
                                        So as per their tracking information, I should had them with me till yesterday 2:00 pm afternoon.
                                        Now, it's been more than 24 hours. The tracking information tells that my product is in my area since around 10:00Am yesterday.
                                        Their employees are just keeping me in a rotating box of excuses.
                                        I want to sue flipkary company for this.

                                        My order id OD[protected]
                                        Ekart tracking id FMPP[protected]
                                        Flipkart customer support has been notified about the posted complaint.
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