Flipkart Complaints & Reviews

Sir i am arijit sarkar, from hooghly. I purchase a samsung evo plus 32gb memory card and memory card was not support my mobile phone.
I request to flipcart my item return & balance refund. Then my problems was not solved and request are rejected (2 times).
So i request to you my problems was solved and you will try it. And step flipcart comapany.
Thanks & regards.

I ordered the realme x mobile with exchange of old redmi note 4. The courier boy came yesterday for the same. He denied the exchange just because of the two minute scratches at the back panel of the phone. This thing was unjustified as on the back panel minor scratches would be there after use of 1 to 2 years of phone. But he denied saying that the company says there should be no scratches at all. Then he said to me that some other boy will come on sunday for the same and he might accept the exchange. The on today (Sunday), no one contacted me at all and i got the message that the order is cancelled anf refund has been initiated. Even if you people do not want the exchange, then also i should have been given an oppurtunity to pay the amount of exchange phone and take the new phone by paying the full amount. This is hell of service from flipkart's end. If i do not get any resolution from here, i will lodge fir for fraud against flipkart. I will not keep quiet for this cheating.

I bought asus zenfone max m1 (Gold, 32 gb) order no. Od[protected] on 9 july 2019. First i gave the return request and it was canceled due to the technician visit was didn't happen due to call not attend so i gave them call again requested them to proceed the request and continue my and refund request later that week i had a technician visit and he checked the phones for issue and then he said he would report to the vendor about it. And later then i checked the request and it was canceled.
And said that my problem was solved which it didn't.

The phone has issues while i am talking in call it would echos (Hear the sound multiple times) and it happens randomly so i restart phone if it happens. So that was the reason i requested for refund also it had high cpu usage without even installing any app which was recorded as evidence by technician.
Please i would like to return and get refund.

I have purchased trackpants of amounting rs 759 from flipkart company. But flipkart delivered worst or different items then i have returned item and after they have refunded my amount rs 759 in my bank accounts but in my bank account doesn't receive. They provide last promised 24 july to reflects money in your account but not show. Flipkart will say that i have complete transaction but not deposit in my bank and also says that problem in your bank account to receive money i have done payment of rs 759

Maine 3/07/2019 ko panasonic p85nxt mobile ka order kiya jiska order no-od[protected], price-4999/-tha 12/07/2019 ko delever hua but mobile bahut heating aur hanging aur screen touch smmothly work nhi karta tha phir maine 14/07/2019 ko flipkart custamber care ko camplain kiya to unhone kaha ki 18/07/19 tak technician visit karega prantu technician nhi aya aur mera return requst cancel kar diya gya phir mujhe flupkart ne kaha ki return request kijiye jb phir maine kiya to technician 20/07/19 ko aya aur mobile ka back ka pic leke kaha ki 21/07/19 ko update ho jayega, iska camplain jab maine flipkart ko kiya ti unhone phir return request banwaya roj aaj kal aaj kal kehta resulation ho jayega parantu asj 21/07/19 se 27/07/2019 ho gya hai par avi tak mera koi solution nhi nikla jabki maine 4 bar return rewuest banaya ki ab mera return kar mera 4999/- ammount return kar de, iski camplain national counsumer girevance me 18/07/19 ko kiya jiska camplain no-1454522, hai national xounsumer girevance bhi koi action nahi le raha hai, plese refund my ammount.

This is to inform you that on 10th july i have placed an order of redmi note 7 pro (Neptune blue, 64 gb) - order id: od[protected] through cod.

However, at midnight the pay option has been visible so, i have made a payment through sbi debit card ending with 3824.

However, the transaction has been failed and the amount got deducted.

I have contacted the bank regarding this, they have been told me that we didn't receive any payment regarding this transaction. Check with flipkart customer support.

I have raised a concern to customer support regarding this they have created an incident id: in[protected] and mentioned that it should have been credited by 19th july.

Again connected with customer support they have informed that they have initiated the refund on 10th july, ref:[protected].

On daily basis, i am checking the mini statement, but the amount has not been credited to my account.

Please find the attached.

Whenever i placed an order from flipkart. It gets cancelled after a successful payment of the order i placed. And it's been fourth time since it is happing with me. They are not providing any prior information about the cancellation of order, they simply cancelled the order and refund the money in same account after one or, two days. And whenever i contact the flipkart they always say that, seller has cancelled your order and flipkart are not responsible for this. I want the penalty for the inconvenience that happened with me

I ordered the phone karbonn k pebble from flipkart on 18th of july’19 and received the phone on 20th july’19, i started the phone which was hanging so i placed the return request on the same day was showing the replacement only as this was the only option available on app. On 23rd of july19 the wish master came to deliver the new one he checked the phone which had the issue and replied that the phone was not hanging but dead so we need to raise another request for dead and he left. So the delivery got rejected. I customer care to complaint as there was no option available to raise another request, the executive replied that because of system issue they are not able raise the request of return and wanted time of 48 hrs after 48 hrs i again followed up and got the same reply. On 25th i called again for the status and they wanted time till 27th now today i got another message that” we are sorry for the delay they need more time till 29th. I had a pathetic service experience of flipkart. I am just eating to get the basic from last 7 days. Please refund the money i don’t need the phone because it is of no use now.

Regards
Vasudha goswami
Contact-[protected]

I have ordered f11 pro on flipkart against exchange with my old phone samsung j7max on 16 july 2019. The phone was supposed to be delivered by 20 july 2019, however the deliver boy came to deliver it on 21 july. He asked me to show my old phone and he told me i cannot exchange the phone as there is scratch on the side panel of phone and also at back cover. I told him please review the exchange policy which indicate that physical damage or crack is not allowed, but he denied. Than i approached flipkart and launched complaint on 21 july, followed by 24 july and finally on 25 july they asked me to share the images of the phone. They indicated to give reply by 26 july, but i didn't got any updates. On 27 july i again followed about the same, this time they informed me that there is a gap in the back panel (New defect). But there is no such type of defect exist. This is total harrassment and disgusting experience with flipkart and particularly ekart and wishmaster. I always believe in transparency and hope flipkart along with ekart and wishmaster resolve the issue. I hope many people have faced the same kind of issue.

Report unauthorized transaction with my credit card on flipkart. Kindly cancel the order and refund the money as i have not done the transaction. I have reported the same to my sbi credit card bank regarding same and have blocked the card.
I have not recieved any detail of the producy or transaction done. Only card usage with amount and on flipkart is mentioned.

01:
My order supposed to be delivered by 23rd july. Delivery guy called me and told me collect that product at location which is 6kms far away from me. He told so arrogant that he won’t come and deliver. I told him i’m gonna complain, he told go and complain wherever you want. Is flipkart ment for door step delivery or pickup service? I called customer service more than 15 times no resolution provided. One guy told me to wait till 26th, one more told 29th july and one more told 48 hours. No resolution provided. I faced same kind of situation with other service provider (A*n), within 2 hrs they resolved it and delivered product on same day. If you can’t give service then don’t make us fools by saying we can.
02:
Some of your executive called yesterday and took details, she told she will call me again in evening. No one called me and no resolution provided.
03:
Stupid service by flipkart, they make me wait 5 days after promised delivery date and they are now telling me to place new order. Delivery guy denied delivery, i told him, i’m gonna complaint in flipkart. The delivery guy told do what ever you want, i don’t deliver your product. These people are saying sorry and wants me to re order. My 15days of time got wasted and energy talking to customer service thought that they will do something. Useless service.
04:
Still, you people are making us fools by updating that you can still deliver products to my door step which is located in pin (533462).
I have all data with me regarding this order and calls data, emails and your false promises saying that you will be resolving are with me and i am going to file case against you for wasting my time and energy and giving false statements that you can deliver to door step (Still in your website, you are saying you can deliver door step in my pin, but your delivery partner not delivering and saying do whatever you want. You are not taking any action)

I have received my k20pro in damaged condition order id-od[protected] first of all i didnt noticed any problem in phone but a heart killing scratch on the phone let me down to hell after paying alot amount i am getting a phone having scratch and glue residue on the screen borders this is not fair.
Past i have purchased a lot phone from you since 2015 and you never let me down but this time from my bottom of my heart you are giving me deepest pain.
So i request you to please accept my return request for my phone and i will be happy to be your true customer.

I have ordered two shirts in flipkart and payment is done through phonepay. But after payment is successfull. It showed me as "we have received your order request. We will update you once the order is confirmed." but it is not showing anything in myorders in app and website also. I have waited for about 3 hours but still i did not get any confirmation. While trying to contact customer care it is saying all the executives are busy call later. Please help me with this.

I tried a few time about 1 week that i unable to login my flipkart account, firstly i thought that my password was wrong but i found that it's the right password but i cannot login to my account. I tried so many times but i don't know what is the problem, when i tried to sign in my father's account it also showing it cannot be loged in. Kindly please reply to me that what is the reason behind this

I have forgotten my account password. While i am clicking forgot password link it shows unable to process request.. I couldn't able to process with my orders.
I have tried in website also. Issue occurred in both app and website. I have tried to create new account but it shows that already had account. Is that possible to provide external link to reset password?

Hi sir,

My name is sajid, i ordered several items from flipkart and they delivered through ekart courier service, most the item not delivered, and last i ordered phone reami and same thing happened, we called him and waited too much time in his place for getting the item, and the courier boy behaviour is worst. My area pincode is 671316, please dont give any item to ekart service, please change the courior to delhivery through 671316. Delhivery is the good service here now, before flipkart is delivering through delhivery and the service was awesome.

Best regards,
Sajid hussain

Flipkart blocked my account for high number of return, without the approval from flipkart and seller i am not sending any products them how they are saying like to plus member, if i am not satisfied with product how i keep products, its like they are indirectly threatening to the customer to keep whatever they send, i want my account back.
Reg email id: abdulrazaq. [protected]@gmail.com

Hai, this is to inform flipkart about the potential frauds being carried out in the name of flipkart.
I got a letter in my home address couple of days back claiming ive won 11 lakhs from flipkart.
Earlier it was fraud callers now this is a whole new level of frauds in town.
This is to inform you about this so that you can inform your all customers across india n save them from these criminals.
Am keeping those letters photos attached.
Please do the needy.
Love n regards

From past 2 months our spf claim for the wrong product we have received from the customer are not getting settled. We only used to get "copy paste" reply for every wrong product. We have attached all the valid proof's including the images of the received product. Sometimes we have attached the video made while un-packaging the returned product
Reply we get is :- "we have validated your claim request and verified all the details shared by you. Based on our investigation, we have not found any valid proof to approve this claim, hence your claim request has been rejected." i would only say flipkart is cheating their valuable sellers.

Order id 20190727

Payment thru upi hdfc net banking

Payment details: upi-raj tailor-paytm[protected]@paytm-pytm[protected]-oid[protected]

Date-27-july-19, amount 2149

This order i placed through my mobile. I need to track this order. It seems something wrong and unbelievable.
I request for refund if this order in cheating by vendor. Pl help me to resolute this matter. I believe you will resolve.