Flipkart Complaints & Reviews

I have received a message, wherein it was mentioned that i have won a lucky draw and won inr 780, 000 or swift dezire and asked me to deposit inr 7, 800 as service charges. I have a payment of approx one lakh. I have the details of paytm number and bank account number to which i have made the payment. Can also provide further details, if required.

This incident happened on 14 may 2019, where i have received a message from +91-[protected] wherein it was mentioned i have won lucky draw etc. The charge of your registration service payment of 7800. Helpline number - [protected]. I have made a payment of inr 23, 400 to vinod kumar whose bank account details are [protected] and ifsc code sbin0004380.

Thereafter, i have made a payment of inr 58, 200 to kailash jatav on his paytm number [protected].

We have received a call from [protected] asking for payments. Kindly help me on this issue and help me to get back my hard earned money.

Thanks in advance

I am not able to login into my account for some months. After writing and calling so many times to customer care still no result. Its too much frustrating. L also have flipkart first membership with almost 30 coins... Each time they are replying their system detect unusual payment method used for order and recent order cancelled, but non of my order has been cancelled. I have used credit card option for payment. Upon asking which order they didn't clarify.

My email [protected]@yahoo.com

My flipkar account has been suspended. And i had 14000 ruppes in it which they stole. Plz help me to reactivate this account. I had ordered redmi note 7 pro twice and twice my orders got automatically cancelled. Then today my account is not opening at all. And flipkart customer care is not solving my problem at all. Then are just ignoring my calls and putting those matters aside

I had ordered the screen guard for my samsung mobile and when the product was delivered and when i unboxed it i found a used tape inside the package

Below i have attached the invoice as well with the picture and video of what was delivered to me

Dear sir,

I am purchaseing one kurta and plazzo set in flipkart account 12.04.2019 amount debited in my account two times 875+875=1750.But order not confirm when i call flipkart customercare they are not responding and they are not refund my money back.please solve my problem as soon as possible

Following are two incidents i would like to share for poor flipkart services.

The first incident refers too my recent order od[protected] for mi tv wherein for last 5 days i have been daily following up with flipkart for replacement of faulty tv set. As per flipkart customer team ; my issue has been highligted to highest level of escalation, but still after 4 days of committed installation date there has been no action.

The second incident in[protected] refers to sharing of my all transnational data with online fraudsters; exposing me to online frauds.

Would like you to use these two incidents to be used as a reference for improving pathetic service standards which flip-kart is trying to achieve throigh its services.

Regards

Hello,
I am complaining 3rd time for the same issue i am facing. They have again disabled my flipkart account. Flipkart is doing the same thing again and again and i don't know why they are doing this with me.
Just 1 day ago they gave my account back and today i am not able to login. So please take appropriate steps against flipkart and tell them to give my account back.
Waiting for your response.

Sir/Mam,
1.I ordered a smartphone on date 17th april 2k19.
2.Amount of 13999/-.
3.payment done through Sbi Internet banking.
2.Payment got deducted and order did not showed in Flipkart.
3.I have complained to sbi also.
4.Refund of failed transaction which is going to be more than 25 days.
5.
Please give me responce back. Thank you

My order id-od[protected], i place the order on 2nd may but still i have not received my order, can you please work on this???
Firstly it showed it will get delivered by 6th may and then the date got extended and it was showing 11th may, but till now the product has not been delivered...
Such kind delay is not expected from flipkart... Because of quick delivery we order n trust flipkart but such kind of delivery is not excepted from flipkart.

Hi team
I am being harassed. Could you please help? This is in regards to the order number od[protected] and complaint sr # in[protected]. The product is redmi note 7 pro. Kindly help me in either replacement or return. I waited for a long time and got this on flash sale. The phone is very good in appearance; however, i am not satisfied with the performance.
Firstly, there was no polythene cover on the box, rather two stickers on both sides of the box. I think it was not new cell which i got. On top of that, i got the phone as dead on arrival. I thought the battery might have drained. I kept the phone on charging and it did not start. Then i kept it for changing for more than 5 hours and then it started. After booting up, after putting sim and making calls for few minutes, it got warm. Please be noted that till this time, i did not played any games and not videos watched. Then i watched youtube and then the phone got hot. I raised the complaint for replacement only as i liked the phone i got this for my son as his summer vacations has started. The technician came and checked the phone. He said the phone is at 42 degrees and it is normal. How can a phone at 42 degrees normal. I am worried as this will be used by my son and there can be a possibility of battery blast as this range of degrees. Then he left and i raised the return again. Today, again he came and saw the phone getting hot between the 42 and 49 degrees. He also mentioned the same in the slip. I have, in both the occasions, written on the slips that i am not convinced that till 50 degrees the cell phone is fine. I would like to mention that my friends who got the cell do not have such an issue. One got from chroma and another from amazon with higher price. They also get the cell warm on continuous usage, however, the cell remains between 32 to 37 degrees of warm. I agree this is glass body, however, 49 degrees of hot cell. Nobody can put that on ear to talk. I have ordered redmi last month from your company only and it is working fine without any warming issues. Also, i am not convinced with the technician’s visit. Now, when called up flipkart for the help, they said they cannot do anything before 16th may 2019. When the tech visit is done and other things done, then why i have to wait till 16th may 2019. Is it because the seller wants to pass the 10-days policy? I would request flipkart, who being a customer-centric company in india, to help me either in replacement of the cell or refund. Also, my colleague also ordered from flipkart and his cell is working fine. I would request you to please help me in this matter.

Hi sir,

I purchased mi led smart 4a pro 80 cm (32) with android tv from flipkart on 19th april and received that on 22nd april. My installation date was 25th april and still it was not done. I complained almost 7 to 8 times since 25th apr but every time they are telling some reason and post-ponying the installation. Everyday i am calling the flipkart escalation team and jeevas (Installation) team but they are are not coming for the installation. I am asking the flipkart team to cancel the order and refund if they are not able to install the tv but that also not happening.
I want my tv installation else my money back. Please help me.

My flipkart affiliate mail id: [protected]@gmail.com

Name: som

I am user of flipkart affiliate
My approved payment was rs.9000 (Nearly)
I waited so much time for releasing the payment but my payment did not released
Then i mailed several time to flipkart affiliate then they rs.3600 on may month and they showed on payment report
Rs.3600 for march month

I did not got april month payment
Also my approved payment was rs.9000 and after releasing rs.3600 they cleared the approved payment and showing rs.0

Where rs.5000 gone?

I mailed many times but no reply from flipkart side

I attached the screenshot. I mailed the flipkart clearly mentioned response time 24-48hours
But no response from their side

Also i got payment on may and showing on march

I had returned an order on 13 may 2019 & i will return on 14 may 2019 amounting to rs 337 but the refund has not been credited to my account till now. On contacting flipkart they tell me they have successfully refunded my amount and i should raise a dispute with my bank for claiming refund. I even contacted my bank and the reply which they provided me has been senr to flipkart team still they are not owning upto their mistakes. Kindly resolve my issue.

Order id - id od[protected]

Why should i be fighting with the bank since it is you people who are holding my money and not giving it back.

Return id -[protected]

AS Filpkart is unable to deliver my product since a 8 days and whwn ill call to customer services they are unable to provide the status or solution to it. My question is this i[censored]nable to devilry refund my money. Since 6 days its showing out for delivery. its the fraud done between seller and courier panther.

On 1st april 2019 i have ordered jewelry from flipkart worth rupee 516. My order was not successful but money was deducted from my a SBI account. Till date I did not get my money back. I have complained to flipkart, they said seller did not get payment so u ask from SBI. When I complained to SBI they said payment is confirmed by the seller. Till date I don't know where is my money. I have called so many times to Flipkart and SBI, but there is no response from any side.

I have lost my mobile number which is registered with flipkart account. Tried couple of times to change the number. While trying to change the number they are seeking otp in both old and new number. Already lost the old number then how's it possible to enter the otp. Dont know how to sort this out. While registring the email id that time slso seeks otp in the registered number kindly help me regarding the same.

Peyush Agarwal
8:05 PM (9 minutes ago)
to support, cs, vendor, business

Hi Jeeves and FLipkart,

I ordered 65 inch VU TV and MarQ Split AC.
Delivery was perfectly on time however it is horrifying experience with Jeeves and Flipkart to get both of them installed. I have been following up with technician, Jeeves and Flipkart since yeterday, wasted 2 of my days to be at home to get installation done, however it has been no less than mental harassment.

I made almost like 40 calls to technicians, Jeeves customer care and Flipkart and all I got is stories and followups and both installations have missed the deadline. I cant sit at home for everyday for your inefficiencies.

The more pathetic thing about all of this is while I despite all problem and mental harassment, I cant even return the products leaving me no choice but to make a Legal case either in consumer court or FIR against all this mental harassment.
I am highly disappointed with Flipkart and this is end of my relationship with Flipkart.

Order ID: OD[protected]
Order ID : OD[protected]

Thanks & Regards,
Peyush Agarwal

I ordered ac on 5 may and delivered by 7 may, the installation was on 8 may, but till now there is no update on installation
I called the customer care and they are giving the same reply (will forward to cuncered department) they called me and said your problem will resolve in 48 hours
Today is 13 may but no one shows up
I think they are cheating customer, coz it was mentioned installation will be done with in 24 hours of delivery
But in other sites they mentioned it might take 2 to 5 days to install
By seeing 2 to 5 day I came to flipkart and purchased
Do the rightfully thing

When i login my account on flipkart then it is showing an error "login unsuccessful please try after some time".
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?and i was flipkart plus customer

My login details are as follow:
Name: Mukesh
Phone:[protected]
Email: [protected]@gmail.com

I purchased an 'Asus Zenfone Max Pro M1' phone worth 105499 using FlipKart from 'https://www.flipkart.com/asus-zenfone-max-pro-m1-black-64-gb/p/itmfd9j755zwxgvv...⇄ and they shipped me a phone which was bricked and had one of the volume button glued fixed. Upon reporting they refused to refund for the device. They are claiming that a replacement will be given in 10 days. I ordered on the premise that it would be delivered in 1 day and not 10 days. It is harassment to the customer. Why should I buy from you when I don't trust you and can not wait for 10 days.