| Address: Flipkart, Ghaziabad, Uttar Pradesh, 201014 |
On 30th april 2019, i was looking forward to exchange my HONOR 9 LITE 3 GB/32GB ROM in exchange for XIAOMI REDMI NOTE 7 32GB. The ekart courier deliverer came to inspect the phone. he sat down and startd taking a look at the phone. he started taking pictures of the said phone for inspection i guess. the phone was intact, rarely used, no scratches at all, no dent, no issues . the deliverer himself agreed to this. he turned to me and said " it willl not be possibe to receive this phone " when i asked hi why he said and i quote " earlier the COMPANY used to take phone very easily now they make more difficult and CAN reject for absolutely no reason at all, there is nothing i can do its the company's decision". Though meeting all requirements by Flipkart the phone was rejected. i am not frustrated because of rejection but of the answer given to me. If a said company cannot provide said services then dont give said services or atleast give a good reason for not providing. very dissapointed in this, look forward to hear from flipkart.
Jun 3, 2019
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 01, 2019
Flipkart Customer Care's response We will revert on it.
This kind of fraudulent activities not accepted from Flipkart. My order wrongly placed by the flipkart website. I have made payment using credit card but order not confirmed. After sometimes I have placed a duplicate order and after sometimes noticed that one more order confined by Flipkart against my 1st payment. Soon after seeing it I have cancelled one order. But unfortunately order not cancelled. I requested several times the delivery boy to not deliver one item but he delivered it in my absence in house.
After that I have again done one return request but the same rejected by supercomnet.
Now tell me where is my fault in this regards. How can you people force me to take a product which is absolutely wastage for me.