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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1270

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J
jaisharma.imcl
from Mumbai, Maharashtra
May 5, 2019
Resolved
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Resolved

Policy number:jppoffk283089 mobile protection plan. I have purchases asus phone last year in may last (May 2018) and there was a bit problem in speaker so i filled a complaint against it, but due to some reason i was away from the home for few days and didn't submit my phone and cancel the request.

Now in april 2019 my phone got accidental damage and as i have full mobile protection plan i asked them to file the complaint against it then they told me that your last complaint is not been closed yet and to file new complaint you have to close old complaint i asked them to close it but its been so long and many calls i think more than 20-25 calls with in last 20-25 days and still the old camplaint case has not been closed. I have write down emails to jeeves support, protection, customer care but no solution.
+1 photos
Jun 6, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Flipkart Customer Care's response
We will revert on it.
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    S
    Sneha Susan
    from Noida, Uttar Pradesh
    May 5, 2019
    Resolved
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    Resolved

    Address: 689711

    I had ordered a new hp laptop from flipkart. It was a 4 star rated flipkart assured product and also with one year warrantee from hp. On receiving the product i noticed it was defective and would not work properly. Upon searching the hp site i noticed it's expiry period had ended even before i got the laptop. Flipkart has cheated me by giving an old laptop and on contacting then about it they told only a replacement is available. After getting such a bad experience form flipkart i do not trust them and do not want a replacement. Many hours i spent explaining to costumer care and they are forcing me to accept the replacement. I have the details of the conversations and the invoice and also the details of the expired warrantee product. I am a doctor and this has wasted so much of my valuable time and also a lot of stress as all of my academic works are getting delayed. I want a refund from flipkart and also a compensation for all the difficulties i had to face.
    Jun 8, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 06, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      S
      Santosh Kumar Bajjuri
      from Hyderabad, Telangana
      May 5, 2019
      Resolved
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      Resolved

      I have placed an order for Redmi note 7 pro mobile through flipkart on 1st of may 2019 and it was mentioned that the product will be delivered by 3rd of May 2019. The product was not delivered till today (5th May 2019). I have reached out to the help centre through the app and I have received the response : "There was an unforeseen issue faced by the courier service provider due to which the order was delayed.". After a call with the Flipkart customer care, i have got response that a Rs.100 gif card will be sent to you as compensation for the delay. Even in the application it shows that the product os ready for delivery and no update on it since 2 days. I demand for a compensation for this delay.
      Jun 6, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        R
        Renarun
        from Bengaluru, Karnataka
        May 5, 2019
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone. After 2 or 3 days it will be work again. But till dated it does not work. Also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?
        Jun 8, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 06, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          A
          Ashish867
          from Delhi, Delhi
          May 5, 2019
          Resolved
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          Resolved

          Address: 110089

          Hi there! I have ordered samsung galaxy a70 black colour from flipkart on 29th april 2019 through truecomretail seller. Expected delivery was by 04th may 2019 but i haven't got my phone delivered till now. The seller has till yet not even packed the product they (Seller) are still processing my order and the amount of the phone is deducted from my account. When i tried to call them to solve my grievances our team will call you within 3-4 days and after fews days later they will start the process for delivery. It clearly seems that they are unable to solve my concerns related to this issues and the only hope i saw further was to approach you so you can solve my concerns kindly. I m facing lots of inconvenience by taking their regular followup. Since i have pre-order the product i should have got the product atleast on the estimated day.
          My order id:- od[protected]
          May 12, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 06, 2019
          Flipkart Customer Care's response
          We will revert on it.
          May 07, 2019
          Updated by Ashish867
          still no progress and no updates is seen from seller side. My order is still processing. I don't understand how long does it takes u to contact to your seller. I can only see mails regarding delay in delivery and dates are extending further and further. You shouldn't have listed the product i[censored] were running out of stock this clearly shows the unprofessionalism from Flipkart side. Flipkart had commited to deliver the product by 4th May but till now it is not even packed yet from seller side and on my regular followup they replay that they will resolve my grievance soon. My friends are also facing the same problem and if this is how u will cater your service then you can loose your valuable customers who have been joint with flipkart since its origin. The same phone is available on every nearby samsung store to me but it is out of stock on flipkart since 1st May. I Hope Flipkart will resolve my grievances related to this soon and deliver me the product within 2-3 days..
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            I
            india220
            from Aurangabad, Maharashtra
            May 4, 2019
            Resolved
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            Resolved

            Address: 411047

            I've purchased the onida ac on 31st march and i received the delivery on 5th april, installation has been done on 6th april after that i found that the ac split function not working properly so i raised the concern to flipkart and onida. The service person came on 14th april for just checking, before that i already asked the flipkart that return policy will continue enable for me till the problem not solve. Service person told me that split fan motor is damaged, so i raised the return request after that and keep calling flipkart day after day to return the ac. They told me that onida will take the ac but the onida persons told me that flipkart will take the ac. Now the flipkart team keep extending the date from return to 29th april. They don\'t even know who will uninstall the ac and take that. They are not ready to refund my money also. On 25th april i saw that they have rejected my return request. Now finally they agreed to un-installtion and 3rd party vendor jeeves done the uninstalltion but not done the packaging. They are not ready to provide any details and not ready to pay my money back.
            Jun 15, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 06, 2019
            Flipkart Customer Care's response
            Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on May 04, 2019. Hence, closing the complaint from our end.
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              A
              Altamash Chhipa
              from Mumbai, Maharashtra
              May 4, 2019
              Resolved
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              Resolved

              Address: 7 a adarash nagar B.N.P. Road dewas, Dewas, Madhya Pradesh, 455001

              I purchase redmi note 4 one year back but i did not get the bill copy hard or soft. now i lost the mobile and i want to erase the data but redmi support require bill copy and details of the same . So please provide the same. Name :- Mohmmed faheem chhipa Contact No. [protected]
              or [protected]
              Email id [protected]@gmail.com

              Please send soft copy on my email

              IMEI No.
              [protected]
              [protected]
              +1 photos
              Jun 17, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 06, 2019
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                D
                deepak3991
                from Gurgaon, Haryana
                May 4, 2019
                Resolved
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                Resolved

                is flipkart retailer "retailnet" really sell genuine products or worst & fake product?

                Hi,
                I have purchased "Bata JACOB Slip-On Sneakers" shoes from Flipkart a few months back. Was delivered to me on Nov 4 2018. In hardly use these shoes in these months but still in this short spam, sole for both the shoes gets broken from the centre bottom.

                I report this issue with Flipkart and as always they said this is out of seller warranty so they can't do anything.

                I am using Bata product from many...
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                K
                Kaushik Bhowmick
                from Mumbai, Maharashtra
                May 4, 2019
                Resolved
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                Resolved

                Address: 722183

                Dear sir, i have a merchant payment to M/s Flipkart amount rs 208/ from my sbi internet banking at 20:40 hrs dated on 17.04.2019.. the transaction I'd was [protected].. during transaction the said amount was deducted from my a/c, No-[protected] but not it was pending at Flipkart side.. I have already raise a complain, id 883889 dated on 25.04.2019..But as per resolution transaction (id [protected]) was settled with Flipkart but flipkart says that transaction is pending.. please solve the problem..And return the said amount.. thanks..Kaushik Bhowmick
                Jun 25, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                May 04, 2019
                Updated by Kaushik Bhowmick
                Dear sir, i have a merchant payment to M/s Flipkart amount rs 208/ from my sbi internet banking at 20:40 hrs dated on 17.04.2019.. the transaction I'd was [protected].. during transaction the said amount was deducted from my a/c, No-[protected] but not it was pending at Flipkart side.. I have already raise a complain, id 883889 dated on 25.04.2019..But as per resolution transaction (id [protected]) was settled with Flipkart but flipkart says that transaction is pending.. please solve the problem..And return the said amount.. thanks..Kaushik Bhowmick
                Verified Support
                May 06, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  M
                  malay141
                  from Kolkata, West Bengal
                  May 4, 2019
                  Resolved
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                  Resolved

                  Address: Sonamukhi, PO.- Ashuti, PS - Maheshtala, Kolkata - 700141., 700141

                  Dear sir, i have the mentioned account with ballygunge railway station branch (Ifsc : sbin0003951). I faced a problem on 4th apr (Ref: [protected]igafvngdt2/ amount: 1199/-) while doing the transaction online through net banking, the amount had been deducted from my account but the flipkart did not receive any amount they saying. I went to my sbi branch office and launch the complied. Those numbers is [protected]. But my compliant status showing the payment has been made successful. Flipkart clear says me that they have not received any payment. I do not understand what to do in this situation. So, i kindly request you please take a look at this issue and solve my problem as soon as possible. All the supporting documents have been attached below.
                  +2 photos
                  Jun 10, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 06, 2019
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                    M
                    manav kr
                    from Noida, Uttar Pradesh
                    May 4, 2019
                    Resolved
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                    Resolved

                    I had placed an order for 'poco f1 phone' priced at 19999 with exchange offer of samsung phone and everytime when delivery person come he makes useless excuses and said phone cant be exchanged and cancelled my order.

                    When i complaint it with flipkart, they said kindly place another order and this time they will deliver my order with phone exchange but i told them many times on twitter but still this time also they dont did anything and finally my order was cancellled again.
                    Flipkart is making fool to customers in exchange phone scheme.

                    Kindly solve my case as fast as possible.

                    1st order id - od[protected]

                    2nd order id - od[protected]
                    Jun 6, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 06, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    May 08, 2019
                    Updated by manav kr
                    till now nothing had happened, during my two attempt of exchanging the phone i had wasted lot of time .
                    flipkart thinks they are king of online shopping and customer is just fool.
                    everytime i had received a fake promise that my phone will be exchanged.

                    i want my bloody phone to be exchange as soon as possible otherwise i had to file a legal case on flipkart policy.
                    two times flipkart had cancelled the same order, ENOUGH IS ENOUGH
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                      P
                      Priyanka168
                      from Khairagarh, Uttar Pradesh
                      May 4, 2019
                      Resolved
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                      Resolved

                      I placed an orders for adidas sweat shirt (Order no. Od[protected] and mark and spencer pink sweatshirt (Order no. Od[protected] on 6 th february 2019. But it's been 3 months since i have not recieved the product nor the refund. I have contacted them many times but they say that my account has been blocked due to high number of returns. When i asked them to refund my money they spoke very rudely to me saying we can't do anything as your account is blocked. Plz guide me what should i do now.
                      Jun 15, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 06, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
                      I m not asking to return my product I m asking to refund my money coz u have not delivered the products
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                        M
                        MajiSabin
                        from Kolkata, West Bengal
                        May 4, 2019
                        Resolved
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                        Resolved

                        Address: 700079

                        Hi,

                        I have brought a thomson tv from flipkart before 6 month ago.
                        And filpkart assured me that they will provide 1 year warranty agreement against that product. So this product is under warranty.

                        But from 15 days ago display is not coming and i have complained to thomson and they send the service team to my home visit the tv.
                        Service team confirmed me that this a panel damage and it will be replace because its under warranty (Sumit saha:[protected]), they crealy mentioned that there is no physical damage, i have also recorded that and you can also call the service team (Sumit saha)

                        Now thomson is confirmed me that there is physical damage and they will not provide the warranty.
                        And service team and myself also confirmed that there is no physical damage, if there is a physical damage then send me proof of that or show me. And they are not providing any proof for that.
                        Basically they are avoiding to repair this tv though its under warranty.
                        (I have attached my tv image)

                        Multiple time i have called thomson, they are not bother about that and they have closed the ticket.
                        Ticket no:[protected] and complaint id : 9030790

                        Multiple time i have also called flipkart and every time they are telling me that will look into issue.
                        I have spent a big amount for this tv and just i have believed to flipkart.

                        Why flipkart not talking any action because i have paid to flipkart only

                        I have complained to consumer forum against flipkart and thomson
                        Consumer court case no is:1289762

                        And i will go for social media (Facebook & twitter) and cable operator against flipkart.

                        Resolve my issue asap
                        Jun 16, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 06, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the brand is not providing service under warranty. We have interacted with the customer and requested customer to share the written confirmation from the brand regarding the same. Hence, closing the complaint until customer share the confirmation.
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                          P
                          Preety Sinha
                          from Delhi, Delhi
                          May 4, 2019
                          Resolved
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                          Resolved

                          Address: 110092

                          Flipkart — some damage products receive and delivery executive did not refund the change back


                          New delhi, new delhi district, delhi, india
                          Sinha preety on apr 26, 2019 submit a complaint
                          My order no. Was od[protected] which was received on 25.04.2019. When the delivery executive handedover my products, i was shocked that some products are damaged thereafter i pay the charges of the products but the delivery executive did not refund the change. So, i just want to refund my money back asap. Also behavior of the delivery executive is too rude.
                          I hope you all are resolve my this complaint as earlier.
                          Jun 15, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          May 04, 2019
                          Updated by Preety Sinha
                          you may also contacted me @ [protected].
                          Verified Support
                          May 06, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            H
                            Hari61042
                            from Hyderabad, Telangana
                            May 4, 2019
                            Resolved
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                            Resolved

                            Address: Kurnool, Andhra Pradesh, 518501

                            I am using the flipkart for so many years and i am a flipkart plus member recently flipkart blocked my account, i got the mail that i am using account for reselling. Its not the valid reason im placing order and order getting cancelled there itself how can i resale the product. So, please help me with this problem and reactivate my account.

                            Thanking you.
                            Jun 6, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 06, 2019
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                            May 07, 2019
                            Updated by Hari61042
                            I am using the flipkart for so many years and i am a flipkart plus member recently flipkart blocked my account, i got the mail that i am using account for reselling. Its not the valid reason im placing order and order getting cancelled there itself how can i resale the product. So, please help me with this problem and reactivate my account.

                            Thanking you.

                            Account Details
                            user id : hari[protected]@gmail.com
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                              A
                              Angelo Thomas
                              from Chennai, Tamil Nadu
                              May 4, 2019
                              Resolved
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                              Resolved

                              Address: Ernakulam, Kerala, 682024

                              We have bought marq 1.5 tonne inverter ac in jan 2019, it was working perfectley till april 2019, then it was showing error message 'e6', we have raised complaint (Ticketid 9d18-35568coscpe[protected], after many resheduling some one have came and told that the main board have some trouble. Till date nothing is happened, do we need to file ticket in consumer court for not giving a proper service support?
                              +1 photos
                              Jun 8, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 06, 2019
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                S
                                Sandeep Gunasekar
                                from Bengaluru, Karnataka
                                May 3, 2019
                                Resolved
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                                Resolved

                                Address: 44 4th Cross Vidyapeeta Road, Balajinagar BSK 3rd Stage, 560085

                                I purchased hitachi ac on 19 apr 2019, installation done on 22nd, ac was dead on arrival. Filed complaint with flipkart and they arranged a tech visit from hitachi on 26th. They too confirmed ac needs parts replacement. I wanted a new unit or refund. Flipkart is not processing my request since past 2 week with repeated calls urging them to act. Service request escalations are just moving the deadlines each day but no resolution in sight.
                                Jun 10, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 06, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  AdityaSuri
                                  from Kolkata, West Bengal
                                  May 3, 2019
                                  Resolved
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                                  Resolved

                                  I ordered an ipad 2018 128gb in a sale on flipkart.com
                                  I paid rs.27649
                                  After 48 hours flipkart cancels the order without any prior notification saying the seller cannot deliver it and provides me with ridiculous replies. I was promised that i would get it, but i did not. Even though the seller has ipads for sale he would'nt deliver. The seller name is prime trading
                                  Please help.
                                  Jun 6, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 06, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order has been cancelled by the seller as per seller policy. Hence, closing the complaint from our end.
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                                    Con$umer@1806
                                    from Surat, Gujarat
                                    May 3, 2019
                                    Resolved
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                                    Resolved

                                    Sir i had made a purchase on flipkart for an apple ipad 6th generation 128 gb which was on limited offer and order went successfully placed. Even it was giving a delivery date for monday 5th may. All of sudden seller cancelled the order. Order id for the same is: od[protected]
                                    I have brought this for an special occasion and this irresponsible behavior is not expected from flipkart.

                                    Can you please help.
                                    Jun 6, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 06, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to unforeseen technical error. Hence, closing the compliant from our end.
                                    Same happened with me.
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                                      Lokesh Reddy Loki
                                      from Bengaluru, Karnataka
                                      May 3, 2019
                                      Resolved
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                                      Resolved

                                      Address: 560037

                                      I ordered a wildcraft laptop bag in flipkart. They sold the bag for ₹1699 rupees. The actual mrp of the bag is ₹1595 rupees. They're cheating customers by showing fake prices in website. And selling for high prices. Please take action on flipkart. They are doing cheating like showing fake prices and giving fake discounts. This is not the right way do business with ethics do not make customers fools.
                                      +4 photos
                                      Jun 6, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 06, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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