Flipkart Complaints & Reviews

I order a mobile phone moto x4 in flipkart on 29/04/2019.
The delivery boy ask for a payment 1250 inr,
By using my hdfc debit card i have done the payment, but that transaction happen 2 times and rs 1250 had been deducted 2 times for the same.

Please kindly refund my money and do the needful.
All the screenshots are attached.
Contact details: [protected]

Dear sir/mam

I m ankur prakash, your flipkart customer, ph no - [protected],
Email id - [protected]@gmail.com

-. I have odered a phone real me 2pro (Rs 11990) from your web site and
Complete mobile protection (Rs 99)
Ordered on tue, apr 16th '19.
Od[protected]
- then on 20/04/19 i received a message regarding the refund of rs 99. At first i was shocked that who cancelled my order, i called immediately to your customer care and from their he told me that your order has been cancelled by you, i said that i m not the one who cancelled it. Sir we can't do anything, ok then he said procedure has been followed you will get your rest amount by 30/04/19.

- on 23/04/19 it was showing that my refund of rs 11990 (Your shipment has been cancelled. ₹11990.0 as refund will be transferred to your original payment mode by tue, 30 apr.in your website)

Has been completed. I checked my bank account and their was no transaction.

- i again called to customer care, but then he said that. Refund has been initiated plz wait till 30/04/19
- i maintained my patience and i waited till 30/0419. But again their no refund made till deadlineday 30/04/19.
- i again call customer care, he said to me that your transaction has been already done on 20/04/19, you plz consult your bank. As per instruction i called my bank customer care but he said that their was no transaction except of rs 99..
*₹99.0 as refund will be transferred to your original payment mode by tue,
23 apr.
For further details, please contact your bank with reference number
[protected].*
- i called again customer care for help on toll free no.[protected]
And he said that wait till 4/05/19. I have also send email to you guys, their was no any satisfactory response from your side.

I don, t have a patience anymore so i m complaining in this forum.

Here are some attachments-
1) screenshot of rs 99 refund.
2) screenshot of order status
3) recording of my conversation with your customer executive. Including ph
No.

Their no option of attaching call record with customer care.
But here the no
+[protected]

We order cannon 200d camera and receive order on 28 april2018. We open box in front of ekark delivery person also record video before that we pay full amount by credit card. When we open box we receive 6 rin soap. So ekart person told us replacement request we done that. But still replacement not process. And no call from flip-kart so what to do next its big loss and we go though mental trauma.

Order no od[protected]

Please give my refund of my product and i have gave my pick up of my product and i should get refund amounting to rupees 972. And please give my refund. And this flipkart company is fraud... Please give my refund... And you should banned this flipkart company. And my register number is [protected]in this account cadbury bournvita nutrition drink is there. Company should give the money.

Hi,
Ordered air cooler but cooling is not good. Need to sit beside cooler.
Flipkart app display this air cooler's throw capability is 45 foot, but its not cooling from 20 feet.

Flipkart says we can't return.
Product is not working as described in app, flipkart must have to return this product.

Flipkart order id :
Od[protected].

Just before i have purchased realme 3 from flipkart app via prepaid method amount was debited from my account i also received order successful msg but after a second i noticed that my order was cancelled so i want my money back i have paid for the order
This is 3rd to 4th time happened to me every time i am purchasing mobile it gets cancelled by seller itself without informing me and to refund my amount they take 10 days means they arr using my money gor 10 days and after that they returns also they dont giving any type of compansation to me

I ordered realme 2 pro mobile on 11th april 2019, of rs.15, 125 for which the order was unsuccessful and the amount was debited from my account. I waited till 30th april 2019, even then there is no proper response from neither from flipkart nor from my axis bank.

I received a mail from flipkart staring that, they didn't receive the amount and pls follow up with axis customer care and gave one transaction reference number.

As axis bank people unable to tell anything, i raised a complaint to flipkart again, and i received a mail from flipkart, they are saying me to again wait till some more time to resolve my issue.
Pls, help me with this issue.

I Ordered Helios Nubuck shoe Liquid polish on date 22nd April-2019, via order id OD[protected], I received my product on date 29-Apr-2019.

The product delivered to me is of different specification and used/opened also I ordered polish of quantity 150g but received the product of 125g.

I also complained on Flipkart but no response received till now.

I bought a sony 310ap wired headset with mic from flipkart seller is supercomnet, i am not satisfied with quality and accuracy so i was returned it now flipkart not accepting my return request, i checked before purchasing that the product is under 10 days return/replacement guarantee, they are deliberately cheating, product is only under 10 days return policy so they are increase the time day by day now it has been 3 day still did not accepting my return request, please look into this matter.

I can’t login into my flipkart account. I already complained to them and my earlier complaint is still not resolved. Flipkart told me that they think i resell products and i told them that i distribute the products within my friends and family as they don’t trust online shopping. If flipkart has a problem/doubt with me buying stuff then they should block my purchases or at least they should let me use my plus coins at least. I think i have more than 50 plus coins for which i can activate an annual subscription of hotstar premium. My email id is [protected]@outlook.com.

First i have ordered crompton pedestal fan and i have received wall mount fan instead what i have ordered. That time when i look for replacement flipkart told that seller can only provide refund. Then i argued that i have wasted two weeks of time to get the product and at last i received different product, so i don't want to accept, but finally i agreed for refund and as suggested i placed same order with extra rs 290/-. And after waiting of 10 days i have received different color and damaged product. After this i really got frustrated and thought of take refund and go with amazon or others. But now they are telling that the seller does not have refund option and you have to go with replacement only. And the problem is flipkart just changed the photos and increased the price on same model of crompton fan and they are cheering customers by keeping wrong model photos.
About washing machine also i have same issue.

We have successfully completed this condition and in January we have earned 5000/- approved payment & amount should be transferred in our account in April 2019 (Completion of 60 days). But amount was not transferred in our account in April 2019.

We have mailed several times but nobody had replied and we have also submitted issue in affiliated programme contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.
My affilliate ID: sagarroys

I am unable to login my account it’s showing login unsuccessful try in a minute
It’s Been more than a week
I want to check for the refunds of my orders
And also my orders got cancelled for which I paid via bank
So that’s a very big problem I am facing bcz I am not able to check anything..I request you to do the needful as soon as possible
I tried contacting customer services but they couldn’t help so i hope this would help me for sure
So I request u to pls look into this matter

[protected]@gmail.com
Phone-[protected]
Thank you

On 30th april 2019, i was looking forward to exchange my HONOR 9 LITE 3 GB/32GB ROM in exchange for XIAOMI REDMI NOTE 7 32GB. The ekart courier deliverer came to inspect the phone. he sat down and startd taking a look at the phone. he started taking pictures of the said phone for inspection i guess. the phone was intact, rarely used, no scratches at all, no dent, no issues . the deliverer himself agreed to this. he turned to me and said " it willl not be possibe to receive this phone " when i asked hi why he said and i quote " earlier the COMPANY used to take phone very easily now they make more difficult and CAN reject for absolutely no reason at all, there is nothing i can do its the company's decision". Though meeting all requirements by Flipkart the phone was rejected. i am not frustrated because of rejection but of the answer given to me. If a said company cannot provide said services then dont give said services or atleast give a good reason for not providing. very dissapointed in this, look forward to hear from flipkart.

REMINDER 1 (previous mail on grievance [protected]@flipkart.com on 27.4.19)
Sir/ Madam
This is regarding order OD[protected] for Head & Shoulders Anti-Hairfall Shampoo.
This is writing after many communication through email, telephone and messages. unnecessary calls from your side is coming and disturbing me to cancel this order. As I told earlier that, this time I am not going to cancel this product/ order. Please take necessary action to deliver my order as time is running out to month. OR
Please answer me whether I can proceed to consumer forum for this issue? Because I want this product to be deliver on my address.
Is there any assurance/guarantee that if I will place fresh order, this issue will not persist again.
Thanking you and waiting for your positive reply
Waiting for your reply.
Ranjeet

I booked redmi note 7 pro on sun 28 april 2019 booking id(OD[protected],
and today around 1 pm the delivery man named Vikas came and i gave him cash 14 thousand(28 notes of 500 rupees) then he started counting and told me to get some water but when i came back he told me its only 13 thousand 5 hundred, he definitely stole 500 because i took the money yesterday from bank and counted it almost 10 times. then i told him im calling the police and making a complaint against him in filpart then he gave me the phone and left without taking my sign.
so i request you take my complaint under consideration and contact this delivery man as soon as possible and take strict action against him

I have accumulated minimum amount of Rs 2569 in my flipkart affiliate account. In my payment report I see payment has been done but I have not received any Gift voucher so far. Moreover It's shown that payment was done on 28th October 2018 which is impossible since the minimum threshold for payment i.e Rs 2569 was approved on 14th November.

I also fiel a compalint via mail with all details but i didnt get any answer or solution on it. my details is as below

Registered Email ID: [protected]@gmail.com

Tracking ID: classicbr

Payment Refrance Number: [protected]

Dear Sir/Madam,

am ordered Vivo V15 Pro phone on Flipkart Website on 15.04.2019

My product delivered on 21.04.2019. but am shocked getting product was OPPO F1S Box kit with interior vivo Y87 Demo mobile.

am collect delivery on E-Kart office and show him the product to E-Kart office Person. He told raise the Return policy and we will collect to the product . and that person take the photo of product.

and am proceed to Return policy and call him to customer care and inform to our problem.

Customer care holder told 23rd Apr we will call back and him form you. but not yet received call and then am called to customer care he say another 24hrs time.

and we have received mail from customer care of Flipkart that mail told your are willing complaint (FIR) to given by the seller of product.

am given return mail to acceptance .

am get intimation on 26th apr 2019 we have cancel the return policy of our product and blocked my Flipkart mail Id.

Please give proper Response.

Respected sir
Reference to the above subject this is to inform you that, the above product was delivered to me on 16/04/2019. and the same is having power button problem. and i requested for replacement. for that from flipkart side technician visit should be there as per flipkart policy. and from the flipkart 4 times technician visit was cancelled i.e..21, 23, 25, 29 of April 2019. till date my problem was not solved so i am requesting from your end to do the needful for replacement the HP 2623 printer.
thanking you
your truly.

I am booked samsung note 8 on 28/04/2019 on flipkart-offer.com and i pay full amount but he received amount on paytm why and i have no idea where in my money gone... I hope ur team help to me to find to what happened this this type site fooling to people in every day i hope u fine find and banned this like site on over india

Reg.

Mangesh shelke