Flipkart Complaints & Reviews

Hi team,

This is in regards with the order no. Od[protected]. I order this item milton aqua 1000 930 ml bottle on 4/04/2019. Payment made on this product is done through my sbi net banking facility even my amount got debited but it is not reflecting in the website, i also received the message from sbi team in my registered phone number even i can see in the mini statement of my sbi account details. At last as per the urgency i ordered this item through cod method, but till now i didn't get my money back in my sbi account.

Kindly please look over on this issue and resolve this as soon as possible.

Regards,
Vinita kumari

I have been a frequent buyer from flipkart. Suddenly my account is blocked by them. This is my third account already. And i had total money of rs.3500 in my wallet. I even mailed the customer care and they never resolved my issue and not even bothered to reply my mail. Finally i came to know that this company (Flipkart) is looting many customers money. I got too my complaints from my side as well. If they are not refunding or resolving the problem, i will file case at london court of international arbitration (Lcia).

Dear Sir,

This is with reference to Flipkart Order ID OD[protected] dated 22nd Mar'19 for Samsung A50 Cellphone which got delivered on 24th Mar'19, late evening. Next day, it was realized that the phone is heating massively and as a result battery is draining to an extent of 40% in 3 hours with no use (data - wifi all off). Even the signals are poor and voice clarity is not there at both ends. In this regard, a complaint was made to Flipkart on 26th Mar evening. The engineer visited finally on 30th Mar, for checking the phone. He agreed there is some problem in the phone and advised me to visit service centre for resolution as he was helpless, if phone is getting switched on. Based on his advise, I visited Samsung Service Centre where I got to know that the motherboard has some problem and it needs to be replaced which may take few days. They advised to speak to Flipkart. Again, a call was logged on 31st Mar for the issue and the concerns were explained to Flipkart. As per the SOP, they told it is to be represented to the seller and again a tech visit got arranged. But, what is the use, if these technicians are advised not to accept genuine returns.

But, I fear this phone will blast and if it happens, only Flipkart will be responsible for the mishap with me and / or family.

Flipkart should accept the return of this defective product immediately.

I ordered (Od[protected] asus zenfone max m2 (Black, 32 gb) on 27th of march 2019. Money got deducted from my account immediately but order status was pending payment confirmation.
I complained to flipkart on 27th march 2019 and they promised to come back shortly with resolution.
They called me next day (28th march 2019) and said they have received the payment successfully but due to technical error they are not able to proceed with the order so they will refund the amount by 2nd apr 2019 6pm ist.
On 2nd april 2019, i received a mail that they need one more day to resolve it i. E. 3rd april 2019 6pm.
On 3rd april when i called them after 6pm they have come back saying they need time till 8th april 2019 7:30 pm ist and also they have purposely disabled request call back option on this order.
They are just postponing the refund and also irritate by calling my bro-in-law (Instead of me) to check whether the amount is credited into my account without initiating it.
This is just my 2 purchase in flipkart and already facing issue.

Order number OD[protected] was placed with Flipkart - Coco Chanel perfume Eau de Parfum - 250 ml for Rs. 3, 575/- . One package against the order was delivered on 4th March'19. The product contains two bottles of 25 ml perfume and one lipstick. I immediately informed the matter to Flipkart helpline today, but even after twenty minutes on hold on phone, they could not understand the problem.

I ordered "realme 3" from flipkart on 29 march 2019. But i received faulty product from them. So i request for replacement. They told a technician will come to resolve the problem in the mobile. But no technician won't come. Next day flipkart rejected my request. This situation happened 4 times.. All time rejected. So i want to replace my phone. Do replacement fast.

I have paid for "Piftif Women Shapewear" on 02-Apr-2019 through SBI NetBanking on Flipkart Website.But the order is not placed.Item is still in my cart.

Called the customer care.They are asking to give order ID. Saying no record of order, hence contact the Bank.

My question is if order is not placed how can i tell them order id.Very bad experience

I tried to book redimi note 7 pro worth rs 13999 from flipkart on 4-4-2019, the transaction was successful and money deducted from my account but the order was not placed... I got an error screen that says that transaction may not completed, i also contacted to customer care executive but they said that they have no details about the transaction... I have an sms regarding the amount is transferred to flipkart india prvt ltd... Plz help me to get back my refund as soon as possible

I ordered a headphone filled all details also amount has been deducted from my paytm bank account but order didn't placed already 7 days passed but no refund has been initiated
I called my paytm customer care they said the payment has been received by the merchant they also gave me a reference no. Which they said is a proof of the transaction that was made now i want my money back. I have a trust on flipkart and after this i'm not going to say that now i don't trust anymore cause i know sometimes mistakes happen by anyone. So please resolve this asap

I'm a flipkart affiliate. My affiliate fees is already approved in february and my account is also verified in february. But i haven't received commission, i also mailed about this and no customer representative responded to my problem. I have been waiting for this money since february.
You can find my account using affiliate tracking id: chamanjatoliya

I, mr. Ravindra kotian has a complaint against your flipkart online agent nitin kumar and akash shrivastava.
Actually on december 4, 2018, i received a call from your online agent nitin kumar informing me that my son shubham kotian has won a cash prize of rs 12, 40, 148/tata safari on purchase of a wrist watch from your flipkart website. He told us to deposit rs. 8, 500/- if we want that prize amount, without giving any other information. He even assured us that if we deposit only rs. 8, 500/- within 2 hours in his account (Akash shrivastava) then he will directly transfer the cash prize amount. He called us 3 to 4 times on the same day. However after transfering the deposit amount rs.8, 500/- the cash prize was not transferred. Then i again called him. He (Nitin kumar) told us to deposit again rs.37, 200/-. When i asked him to return our deposit amount, he denied & said that it will take about 45 days. Actually he cheated me and in the evening itself he called me and told to deposit half amount i. E. Rs. 18, 000/- if we are not able to pay rs.37, 200/-. Now 45 days is over. I called him so many times, but he doesn't even responds to my call.
Sir/madam, i am from a middle class family and a regular customer of flipkart, but this is a very strange incident happened to me. Please return my money and take strict action against those two employees. I have proof of nitin kumar's id card of flipkart, pan card, aadhar card, all messages made by him and the receipt of the payment made to him as deposit amount.
I hope you will act as early as possible.

Details of akash shrivastava's account:-
Akash shrivastava a/c=[protected] s. B. I ifsc=sbin0000358

It's second time that i'm complaining about this issue. I hope you would do something.

My plus account no [protected] which one is blocked by you. When i complaint for that you tell me this accout is blocked for misuse of flikart offer. If offer not for customer then you should not give any offer. I raise a complait to national consumer protection helpline with complaint no 1240431. I want that as soon as possible unblock my accoung on flipkart.

Sir mene 19 march 2019 ko mobile order kiya tha air uska payment debit card se kiya tha uske baad mene so order cancel kr diya but flipcart ki taraf se mera refund amount abhi tak nhi aya maine iski complaint flipcart ko bhi ki par unka khna h ki hmne amount refund kr diya par abhi tak amount account m show nhi ho rha maine bank m bhi ja k pta kiya but unhone bhi yhi kha ki koi amount refund nhi aya h

Description: i have bought a phone with buyback guarantee option on 28th october 2018.
Now when i want to claim the buyback guarantee option in flipkart website, i find no option there to redeem it.
I am following up this matter with flipkart since 30th march 2019 with no resolution until now. The only answer i got is "there is a technical glitch & we are following it up with our technical team & pl wait for next 2 day until we resolve this"

I request a faster resolution to this as my buyback grantee is soon going to expire. I am enclosing screenshot of buying page showing no "buyback guarantee claim" option as promised while buying the phone.

Unable to claim buyback value

I have ordered "realme 3" mobile on flipkart on 26 march they have delivered the product on 28 march. When i switch on the mobile when home screen came then i have try to open the an application then app was not opening properly and screen stop working so on 28th march i have requested for replacement.
Flipkart people call me and gave me technician visit time on 2nd april they have cancelled that appointment then gave me another date on 3rd april but today on my flipkart showing "technician has visited and resolved my problem" but technician did not come today. So today have to request for replacement again and they are giving last date for replacement is 7th april. I have waited on 2nd and 3rd april my whole time got wasted and they are starting the same loop again and i have to wait again i feel like flipkart people mentally harassing me. If 7th april will get pass then god's knows they will replace my mobile or not.
So please look my issue.

Respected sir/ madam
I have ordered a redmi note 7 mobile phone. Today i got 2 message about delivery of phone. According to that message the phone was delivered but i can't receive the phone till now. I got inform that your delivery agent have sell the phone in mi store. My order id is od[protected]. There fore i request you to kindly take necessary action about this matter. Thanking you
Your agent contact no.- [protected]

I am unable update my flipkart account password. I have tried using email and tried on tablet, desktop and mobile. It says "unable to update password. Please retry"

I have raised complains with customer care 3 times but no resolution. No communication from flipkart

My account ID is [protected]@gmail.com

I just want to deactivate my account because I will never buy anyting from flipkart ever. I have lost all trust I had. If they can't even help in changing a freaking password, I might have to go on a war with them to get a refund if required in future

Good luck flipkart. It deserves to be shut down

When i login to my account on flipkart then it will show an error 'login unsuccessful' or 'something went wrong'
Please resolve my issue as soon as possible. I recently ordered some mobiles to my friend and i cant track the order. So please reactive my account as soon as possiblre

My login details are as follow:

Name: jaseem
Phone: protected
Email: [protected]@gmail.com

Details of the deducted amount.
Name - divya dubey
Transaction dt[protected]
Deducted amount-807.00 by othpg 029957, 216 by othpg 119014, 480.00 by othpg 923852
I have not received any goods against the amount and my sbi credit card
No. [protected], had been debited withiout any information. Please credit / refund the above amount. The related goods have not received and not purchased any items through...

Flipkart sucks i wanted to order redmi note 7 pro on sale which was today at 12pm but i couldnt order as u have tied up wit some selected distributors / shopkeepers already i didnt even get the buy now option i was waiting from 11:50 am to buy it but really disappointed from flipkart as the local buyer suffers as u have ties already with the retailers. All i wanted to order a phone for myself and thus the local buyer suffers always...!!