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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1294

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V
Vikky kumar singh
from Umarkot, Chhattisgarh
Apr 11, 2019
Resolved
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Address: At naya tola Barari , Po: Bahadurpur, PS: Zeromile , Dist: bhagalpur, Bihar, Bhagalpur, Bihar, 813210

Every time flipkart doesn't give me actual size of bag which i ordered. Therefore i want my money without replacement of bag because i harrased by flipkart since last two times. I have been harassed because i ordered this bag for my sister marriage and her marriage is on 21 april and i thought flipkart is good option to take original american tourister bag but every time they give me wrong size product
Oder i'd : od[protected]
Tracking i'd : fmpc[protected]
May 25, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 11, 2019
Updated by Vikky kumar singh
I want customer care to call me and here my complaint or email me
Verified Support
Apr 12, 2019
Flipkart Customer Care's response
We will revert on it.
Did not receive my order and I want urgent delivery of my order
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    A
    Ajay Barot
    Apr 11, 2019
    Resolved
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    Resolved

    Address: 18-19, pearl harmony bungalows,, near kanthshil park Society, Anand - Sojitra road, Anand, Gujarat, 388325

    I ajay barot ordered 10 bags from flipkart first time in my life, and at my home reach only 6 bags whereas online tracking in which shows that bags are delivered, so i am lying???
    Actually, i do for the gift to some kids on occasion but due to your mistakes i didn't perform my commitment,
    Here i request you to take quick action because i ordered on 20th march 2019
    But not any response
    May 13, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 12, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      M
      Muthukumaran25
      from Chennai, Tamil Nadu
      Apr 11, 2019
      Resolved
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      Resolved

      Address: 600048

      I have ordered panda 65161 tricycle in flipkart on 29th march and received the product on 1st april.in the product description in the site says it is original brand panda product but which we received is duplicate product. Rusted bearings are old used one and mainly there is no mrp sticker in the product. How can they sell a product without mrp sticker in the market?
      May 9, 2019
      Complaint marked as Resolved 
      Flipkart has contacted me and replaced the product. Even replaced product also having defects, they refunded by money back. Thanks to Consumer Complaint Forum.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Apr 12, 2019
      Updated by Muthukumaran25
      Is this the way new product bearing will lookalike?

      Verified Support
      May 10, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on April 17, 2019. Hence, closing the complaint from our end.
      I cant order
      I have received fake products from Flipkart and they are not refunding my money back
      I had ordered 2 medisalic ointment . so the product was delivered and when I opened the package there was just 1 ointment . but the payment is made for 2 medisalic ointment.kindly look into this matter. Please refund my money or deliver the product
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        R
        Rama1985
        from Mumbai, Maharashtra
        Apr 11, 2019
        Resolved
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        Resolved

        Address: Chadrasa buliding near Delhi public school, Dhanbad Jharkhand., Dhanbad, Jharkhand

        Dear flipkart
        I am rama chandra barik. I am staying at dhanbad, jharkhand with my roommate mr joy roy from last two month. We order two scarf in packet on 30th march 2019 for us whose order id od[protected] of rs: 341/-. This product we received on 4th march 2019. But on sunday 7th march 2019 i immersed my six dresses with new scarp in a bucket by giving some quanty of water and ditergent with new scarp. When i going to clean the dressess all are colour by removing from the scarf and damage all the dresses. I am small employee in an private organisations. It easy sunday and i clean my all dresses to attain the office. But as a result i have no dress to wear n attain the office.
        For this region i try to contact with them to register a complain against them. But there is no response to my call. So i placced the complain infront of you.
        Previously i suffer from this company also.
        I gave 72 hours within that period you have to solve that above problems. If any action will not done by your organisation i will lodge fir against flipkart and i will go to consumer court against your company.
        In future it will spread as a fake company and bad products in social media.

        Thanks and regards
        Rama chandra barik
        Mob:[protected]
        May 20, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          D
          divla21
          from Coimbatore, Tamil Nadu
          Apr 11, 2019
          Resolved
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          Resolved

          5 illegal transactions used in flip kart by my lost axis bank debit card. I lost the card on apr 6 transactions was made on apr 8. Transactions were made like ecom pur flipkart bangalore paym 070419. Transactions i'd arevofvthis kind. Another transaction i'd ecom pur flipkart inte bangalore 070419. My account has been debited rs 5924. Pls help me to get the hard earned money
          May 14, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2019
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
          Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back at the earliest.
          Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            K
            Kripesh1999
            from Bengaluru, Karnataka
            Apr 11, 2019
            Resolved
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            Resolved

            I have ordered a vivo v11 and i have kept my old phone (Xiaomi redmi 3s prime) for exchange. Delivery was good and the old mobile was taken by him as it is under an exchange for the new one. But after 3 hours he came back and said that they are not accepting it because it's having a small bend (Which was from the day i bought it). I won't complaint on him because he was too good while talking and his delivery was also good. I asked him to call whoever has rejected it. When i said it was from when i got it, and its a small bend and its not even seen properly. He started saying that we can't accept that product because it is coming under a damaged product and its a major bend. I don't understand how the minor bend will a major bend for them.
            He gave me choices -

            I should return back the new product.
            Which i cant do because they have informed me after 3 hours and i have opened the box.

            I should pay the rest amount which was under the exchange (I. E, exchange value)
            But i thought if they don't accept my old mobile i can cancel the order and return it back.

            Or else the delivery executive have to pay for it. Which i don't want him to pay for all those. So, i somehow arranged money (Rs.6250) and gave it to him.

            I don't understand what flipkart is thinking - do they want a brand new mobile phone for exchange so that they can get more money with it. Normally people used to exchange or sell the old ones not the brand new ones.

            I am sure that it doesn't even have a single problem other than that and i can guarantee that. I have been taking care of it from first itself. But for my brother's birthday i thought to sell it and it ended up like this. Just a minor bend is a major problem for them.

            I don't understand what kind of behaviour is this.

            Is this what flipkart does?

            Is this the way customers has to be satisfied?

            If you guys are looting money from loyal customers, i just have to say "please don't do that"

            I am attaching the photos of my old mobile. If you want to know more about it you can ask to the delivery executive or his manager, or else anyone can come and verify it. Just check the photos and say if it is major or minor. The problem is near the power button and i have taken multiple shots of it to verify. If you or your team leader can do anything on it please let me know because i couldn't afford that much amount, unless they have taken it for an exchange.
            May 18, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 12, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Apr 15, 2019
            Flipkart Customer Care's response
            Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the exchange product has been rejected as the exchange product is not meeting the exchange standards as it is having bend near the button. Hence, closing the complaint from our end.
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              H
              Hemraj sattawan
              from Hubli, Karnataka
              Apr 10, 2019
              Resolved
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              Resolved

              Address: Guntur, Andhra Pradesh

              I placed an order with order id-OD[protected] in flipkart for kulsum' kaya kalp zeema & kulsum's kaya kalp clove acne removal pack. The order delivered to me on 9 april 2019. When i unboxed my product it was very shocking for me coz inside the box i found different products which worth may be less than 300₹.Item is categorised as non returnable.
              please suggest me, what I can do. I am really not expected this from Flipkart.
              Please replace these items or return back my money.
              May 13, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 12, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Saitharunp
                from Bhimavaram, Andhra Pradesh
                Apr 10, 2019
                Resolved
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                Resolved

                Address: H:N 204 1st floor Devi Apartment weaves colony, Kurnool, Andhra Pradesh, 518360

                Hi, Please Please Help me
                Flipkart is continiously harrasing me by computerized voice call for the non payment of my flipkart pay later bill of rs 3800 whereas.I tried to open my account for last 3 months which had been blocked by flipkart due to some returns. Now tell me without opening the account how can I pay???? I have contacted flipkart so many times. But no use why, , . But haven't got any kind of reply from their side!. I have done so much shopping on flipkart you check. Now for 3800rs how can they harass the customers like this way?? So Sad.. Now flipkart is telling that they will go legal action. so how can I pay amount without opening my account? If Problem is not solved, { I will go Consumer court, i have proof what flipkart said to me, in my email }
                My Account Details [protected]
                Email [protected]@gmail.com
                My Name is Sai Tharun
                May 16, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 12, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Apr 18, 2019
                Updated by Saitharunp
                Still Now I didn't get any help from Flipkart
                May 10, 2019
                Updated by Saitharunp
                Today Morning, I got this mail Please see below pic..

                Your problem with Flipkart pay later resolved.can u give me suggestions
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                  R
                  Raycan R3
                  from Mumbai, Maharashtra
                  Apr 12, 2019
                  Resolved
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                  Resolved

                  Address: Kozhikode, Kerala, 673317

                  Why can't I login to my flipkart account it says "Login unsuccessful. Please retry in a minute". And I try clicking forgot password and try resetting it and it says to retry and unable to change password. I've never done anything illegal in my account. Can I have a answer for this.
                  Is my account banned. If so, I apologize for my mistake. But can u please unban it. That's my only account. I was trying to be a plus member and I think my 50 coins a gone now.
                  Hope you reply,
                  Thank you
                  May 16, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 15, 2019
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                    A
                    aarti007
                    from Delhi, Delhi
                    Apr 10, 2019
                    Resolved
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                    Resolved

                    Address: Flipkart Internet Private Limited Vaishnavi Summit,No 6/B,7th Main,80 Feet Road,3rd Block,Koramangala,Bangalore - 560034 Karnataka,India, 560034

                    On Tuesday i.e 09.04.2019, I have received product which was one Loreal xtenso shampoo 250ml and mask 196 g which i booked on 07.04.2019 from Flipkart. When i remove the tape from box and open it, I saw it was rapped in bubble packing . I opened that bubble packing and was shocked to see that mask bootle was opened already and conditioner was scattered all over inside the bubble packing. You are requested to kindly arrange to replace my order worth Rs.865/- or return my cash from Flipkart.I will be highly oblidged.(Photo of scattered product inside bubble pack was attached for your reference.)

                    Thanks & Regards
                    Aarti Bakshi
                    AP-79 B, DDa Flats
                    Pitampura, Delhi-110034
                    Mob no-[protected]
                    [protected]
                    May 13, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 12, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      G
                      golu bahuguna
                      Apr 10, 2019
                      Resolved
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                      Resolved

                      I ordered asus rog laptop in 3 april 2019 and it was around 78990 rupees two days later i got the message that your order cancelled automatically and we refunded your whole amount. Igot the amount but after that when i click on the same laptop it shows price 101990 rupees. Please solve my issue this is my second time that i m facing this issue.
                      Now that product is out of stock and i want that product urgently yesterday my freind also told that he also face the same issue now flipkart is doing this to all there customer
                      Order id od[protected]
                      User name vijay bahuguna
                      Apr 10, 2019
                      Complaint marked as Resolved 
                      I emailed me from [email protected] And now that laptop i got in same price because i buyed that laptop again in sale which came 3 days after the complain
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 12, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        L
                        Laya Geda
                        from Mumbai, Maharashtra
                        Apr 10, 2019
                        Resolved
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                        Resolved

                        Address: 560037

                        I had a successful transaction and money from the account has debited but in my orders i can't see the item upi ref no[protected]and the transaction id is p1904101457148541730727 can you resolve the issue, i did the transaction through phone pe there was the deduction in the account but order has not been placed can you please go through it and refund it as soon as possible.
                        May 15, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 11, 2019
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                        Purchased earphones on 22/01/19 and it is still under warranty so kindly replace these as soon as possible as it is still under warranty so kindly take this request it was purchase through bilaspur road opposite tata service centre and send it at a/3 117 sector 5 rohini west delhi ...
                        I wanna buy "Asus zenfon max pro M2" 6GB/64GB variant, But still after 15 days of first day sale, the Item is out of stock! I'm waiting for it for last 15Days, But still I didn't got it! I'm so sad
                        I m unable to play games from around 2 weeks. The games stopped immediately and says we encourage fair play in line with out terms and conditions. Can I know why it has been stopped immediately... Please look into it as i enjoy playing flipkart games
                        Thomson TV video is not showing during the Guranteed period of the TV which is purchased on 29.10.2018 thru Flip Cart
                        INVOICE NUMBER = FAB1JM[protected]
                        dharmalingam0568's reply, Apr 6, 2019
                        Thomson TV video is not showing during the Guranteed period of the TV which is purchased on 29.10.2018 thru Flip Cart
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                          DMulani46
                          from Pune, Maharashtra
                          Apr 10, 2019
                          Resolved
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                          Resolved

                          Address: Amravati, Maharashtra, 444606

                          My flipkart accounts in which i had the gift card amount of 1000 rupees gets blocked and i am unable to login in it. It shows that "login unsuccessfull please try after sometime" please help me to resolve this. Flipkart or any e commerce website doesnt have any right to block anyones money into their waller. Please help me to resolve this as soon as possible.

                          Mobile number - [protected]
                          May 13, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 11, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          I am trying to order redmi note 7 pro in 6 april 2019 at 12pm and payment was succesfull from phone pay, but order not confirmed and money debited from my bank account.
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                            D
                            Debo_lina
                            from Bengaluru, Karnataka
                            Apr 10, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi,

                            I ordered shoe and received on 3rd april and as i want to gift to someone but when it was opened it is totally damaged one. I am really disappointed with your service. I raised return request but agent refused to collect that one and told me raised a complaint ticket.

                            Please suggest me, what i can do. I am really not expected this from flipkart.
                            I want my money back asap still it is not refunded and i already drop a mail to customer support but still no reply.
                            May 19, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Apr 17, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint stating that the product delivered is damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on April 17, 2019. Hence, closing the complaint from our end.
                            I did a payment of trimmer from flipkart through sbi net banking of 439 rs., amount was deducted but order was unsuccessful. I saw mini statement of SBI it shows to payment to flipkart on dated 26th march 2019. I also lodged complaint in flipkart but didn't get response.
                            I bought a Sony Mobile Charger On[protected], With Six Months Warranty
                            But After Two Weeks The Adapter Failed And my mobile is Not Charged Properly
                            So Please consider My Request and Give Me A Solution About This
                            Thanking You Sir
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                              T
                              Thoothukudipearl
                              Apr 10, 2019
                              Resolved
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                              Resolved

                              Address: 14/2type5,HVF estate, Avadi Chennai, Tiruvallur, Tamil Nadu, 600054

                              Today i have received this order. But for the amount i have paid (Around600), the plant have only one stem that too broken. What to do now? It is not even having one strong stem. Dry leaves. No hope of life to the plant. Will you make a delivery of good stevia plant. It is not worth for 600 rupees.
                              Apr 10, 2019
                              Complaint marked as Resolved 
                              I have photos ..But it is not uploading.whatto do?Complaint is, I have received only one broken stevia live plant for 600 rupees.I have the image .It is not fair.please send me a good plant.
                              Apr 10, 2019
                              Updated by Thoothukudipearl
                              Please send me a good plant as you showed.

                              Apr 10, 2019
                              Updated by Thoothukudipearl
                              Please do something
                              Verified Support
                              Apr 12, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Apr 12, 2019
                              Updated by Thoothukudipearl
                              Thankyou for considering.I am very enthusiastic to receive a good stevia.I love plants.Help me.
                              Verified Support
                              Apr 14, 2019
                              Flipkart Customer Care's response
                              We would like to inform you that we tried reaching you on your registered number on (12 -Apr /
                              Apr-13/ & Apr -14-19) at ( 12:39 PM / 6:23 PM & 6:15 PM ) but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                              Apr 14, 2019
                              Updated by Thoothukudipearl
                              Sir,
                              That 600rupees broken stick of stevia is almost gone.I don't feel that Flipkart is good to deal with plants.If you can please send me a good stevia plant as a replacement.I took this photo at the time I opened your consignment.Do you feel it is worthfor 600.you have sent only thenoreplymail id.something is wrong.
                              My flipkart account has trouble in cause of login unsuccessful please retry in a minute it displayed.
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                                S
                                Sathish00740
                                from Mumbai, Maharashtra
                                Apr 10, 2019
                                Resolved
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                                Resolved

                                Address: Kothuvapalli street. Thakkuva complex, 623409

                                I have payment order for redmi note 7 pro black color amount is rs.13999 in april 3rd 2019.. But my order is automatic cancel for seller side. But my money is not refund my account. I have many times contact for customer care executive but no response. I have contact for my amount debited state bank of india branch. But bank side is same no response. So i have complaint for local police station in next 2 days.. So pls help me.. Sir
                                May 13, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 11, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                I bought a new mobile Poco f1 from Flipkart on October 23rd 2018 with buyback guarantee And I'm not able to find any option for any of the mobile on the site or app to claim th buy back guarantee
                                We bought this mobile on 17th February of 2019 i.e last month. The speaker is not working .the phone is getting switched off all the time and its asks for android factory reset. The phone is not worth for the money.we want to replace it!.
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                                  M
                                  mubarak_basha
                                  from Mumbai, Maharashtra
                                  Apr 10, 2019
                                  Resolved
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                                  Resolved

                                  This is plain marketing gimmick. After adding the redmi note 7 pro to the cart and proceeding to the payment it says payment option error and at the next instant it says the item is out of stock, which is plain #.

                                  Amazon does the flash sale in the right way. If you have added the product in cart it allows you 15 minutes to checkout.

                                  But flipkart is worst in flash sale. It should improve its standard in flash sale or else it will be out of business before flipkart realises.
                                  May 14, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Apr 10, 2019
                                  Updated by mubarak_basha
                                  PS. It doesn't once, but happens every time is try to buy redmi note 7 pro in flash sale.
                                  Verified Support
                                  Apr 11, 2019
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                    B
                                    boot
                                    from Chennai, Tamil Nadu
                                    Apr 10, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    Od[protected]
                                    Delivered on april 8, 2019
                                    Full refund wanted. And, they pay return shipping.
                                    -was shipped an item totally unrelated to my order.
                                    -ordered insect repellent, received a shaver.
                                    -item is categorized as non-returnable.
                                    -my guess is that a third party seller has a 'non-returnable' scam going on.
                                    -as it's categorized as "non-returnable" the seller hopes to simply keep the payment. It's up to flipkart to stop scammers from using this hole in their business model.
                                    -would flipkart like to be considered for my upcoming orders of a washing machine, an inverter, and lots more, as i furnish a new home? Act now, act right.
                                    May 19, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 11, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      R
                                      Rajaguru Rajendran
                                      from Chennai, Tamil Nadu
                                      Apr 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: Pondicherry, Puducherry, 605110

                                      1. Damaged product delivered. Flipkart claims a fake commitment that it has 6 quality check F assurance.
                                      2. Return of damaged product was not visible/enabled in the order page. Compliant raised but irrelevant response.
                                      3. Worst CUSTOMER CARE service & no escalation system (very sorry - "###T customer service")
                                      May 16, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Aug 01, 2019
                                      Updated by Rajaguru Rajendran
                                      True - The issue got resolved after a two months of lengthy mail & telephone conversation. only their grievance team has taken initiative, that too flip-kart refunded in the form of Gift voucher (They too concurrence from me). However I don't know why they took this much time to resolve.
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                                        Yogizoom
                                        from Mungeli, Himachal Pradesh
                                        Apr 10, 2019
                                        Resolved
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                                        Resolved

                                        Address: Kaali mai ward, Mungeli, Chhattisgarh, 495334

                                        My self shailendra singh baghel and my id is [protected]@gmail.com today is 9april 2019 my issue is regarding redmi note 7 pro i successfully added this product to my cart and when i proced to payment i had to chose the delivery address which was saved in flipkart and when i was selecting it flipkart showed the dailogue that product is out of stock within a min its out of stock even when its in my cart.
                                        What does flipkart think about us are we boot that we have to order any product with a sec.
                                        Even amazon give us a freedom of 15 min to successfully order any product after adding any flash sale deal in cart.
                                        Its very disappointing. Your service is too poor you shoud improve it, atleast 5 min time should be given to order the product.
                                        May 12, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 11, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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