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S
sum92an
from Kolkata, West Bengal
Apr 7, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Address: Kolkata

Dear Sir / Madam,

I have purchased something from Flipkart online shopping. For that the payment mode is I have selected Flipkart Pay Later Option.

Purchase Date: January 2023.
Due Date: 5th February 2018
Amount: Rs. 374 only

After receiving the statement to mail id, still I'm trying to pay the amount but I can't able to login in that account. Due to I have lost the registered mobile number .

I'm ready to pay the amount, but they are not given proper guidance to me.

If they are giving any other option such as like any account number and IFSC code means. Im ready to pay the amount deposit in that particular Flipkart account.

But now 60 days overdue for that statement, for that Flipkart are going to take legal action to write the notice to my address. I'm not expecting this type of approach and customer dissatisfaction from Flipkart. So pls I need guidance to resolve the issue immediately.

Pls support.

Note:
I'm ready to pay the amount.
My concern only I can't able to login that particular account which account I have used for online shopping.

Pls do the needful.
Flipkart customer support has been notified about the posted complaint.
Apr 12, 2023
Updated by sum92an
I have no reply from flipkart. We received another mail from flipkart. Please suggest what should I do.

May 08, 2023
Updated by sum92an
Not resolved this problem. Please help me and solved this issue.
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    S
    Shubham 23
    Apr 7, 2023
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    I ordered the book titled "Stree Upekshita (The Second Sex)" which is a rare book and an expensive one. Instead of the claimed book, I received a cheap dubious different book titled "Sukh, Shanti and Anand". I have attached the picture. I initiated refund but Flipkart cleverly has no option to mark that I have received a wrong product. So I had to go with damaged product to claim return and I did provide the exact reason as sub reason.
    Now the pick-up person from Ekart refuses to take the return because the book "Sukh, Shanti and Anand" doesn't match the image shown on the product. My refund was cancelled! This is such an easy scam where the seller can send any random book and the buyer cannot claim return. I have the original packaging also with me and the book receives fits well in it so that there is no doubt that it is the book I received.
    I have initiated a new return with ID:[protected]. Kindly please either notify the Ekart or remove image from the return request sent to the delivery (pick-up) agent .
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      V
      vinitapraj
      from Dehradun, Uttarakhand
      Apr 7, 2023
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      I ordered an item on flipkart on 26th January 2023, which was not even delivered till now. I called them two three times and they have always rescheduled delivery 6-7 times till now every 3-4 days and when I asked them to cancel the order they said they will not cancel the order and rescheduled the item delivery and still showing no option to cancel the item.
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        K
        Karan shergarh
        Apr 6, 2023
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        I bought a mobile phone redmi note 9 pro of rupees 1997 . After paying money from paytm, they didn’t gave me proof of buying phone . They didnt even gave me any details of buying phone .
        +1 photos
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          V
          Vissu16
          Apr 6, 2023
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          Hi My flipkart account was inactive from 10 to 15 days and one day when I tried to login then it is saying to contact customer service. There is no customer service is available to whom i can connect.

          Flipkart account number— [protected]
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            Roshnn
            from Mangalore, Karnataka
            Apr 6, 2023
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            I ordered earbuds on Flipkart. Now it's not working and I need to claim the warranty. But my Flipkart account not showing the invoice for the product
            Flipkart customer support has been notified about the posted complaint.
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              S
              Saranya sridhar
              Apr 6, 2023
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              I ordered a HP DeskJet Ink Advantage Ultra 4826 from flipkart named - HP DeskJet Ink Advantage Ultra 4826 while I opened and switch on its seems not powering on
              Imeditly I rise a complaint . They accepted and i got a message from brand side technician would be sent they will check. Technician also came and they accept this is a fault only and they give(DOA) DEAD ON ARRIVAL LETTER and also they do packed again and sealed it. The copy of the DOA Letter also send to flipkart customer care service but steel their is no response. Only they are calling and say we r looking for it within 7days your problem will be resolved. After 2 r 3 days they send your problem is resolved. Then I rise the complaint again now they told its brand replace only u can conduct brand and it's under brand warranty only u can go for warranty claim service. It's new product why should I go for warranty. So I need refund
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                D
                Durjay Mondal
                Apr 6, 2023
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                Order id OD[protected]
                Account number : [protected]
                Refund not received till date. I have complained too many times. But till they are harassing me. They are not intend to refund my money. Just making false promise for refund within 27th March, 2023. Its a long time issue. I can't bother now. Please help
                Flipkart customer support has been notified about the posted complaint.
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                  D
                  Durjay Mondal
                  Apr 6, 2023
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                  Product can't be picked up. But they are harassing me by giving false promise about refund. My product has not been picked up till date. I have complained many times. But they had promised me about refund within 27th March, 2023. But not received till date. I request them for calling, but just a missed call returns. Sometimes no call received but they have mailed me that they have called but no call received. Im getting harassed. No refund till now.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    svsawant
                    from Thane, Maharashtra
                    Apr 6, 2023
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                    Address: Gali Gali mein shor hain, Flipkart & walmart chor hai

                    I ordered nasher miles cabin suitcase bag from flipkart, (Ordered id - od[protected] bag was delivered on 14th march 2023, when i open the box it was found that bag was not properly packed in bubble packing, bag was damaged and it was not new, it was completely having dusty product, so i raised return request, but flipkart did not arranged pickup, i did follow up till yesterday (8 times to flipkart customer care) every time customer care assured that backend priority team will call me and resolve the issue, i used to got call from some non capable person of flipkart and they every time asked me to wait till 48/72 hrs. To resolve the issue. But flipkart never arranged pickup of return, they always gave reason unforeseen reason it got delayed.
                    I am completely unaware that if walmart & earlier founders mr. Sachin bansal & binny bansal has made cheat the customers & earn the profit policy for flipkart!
                    I have wrote to grievance. [protected]@flipkat.com as well but of no use.
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                      A
                      Abhi0643
                      from BEHROR, Rajasthan
                      Apr 6, 2023
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                      My flipkart pay later gets blocked even after i have cleared my all dues on time and they blocked my pay later option. It shows not available. I always clear my dues on time abd i nevee had any dues left. Plese solve this. Get me unblocked
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                        DhruvPatel07
                        from Surat, Gujarat
                        Apr 6, 2023
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                        First of all the customer service of Flipkart is very bad and unsatisfying as there is no contact with their customer care.
                        Anyway i want to reactivation of my Flipkart account
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                          Arun Sharma007
                          Apr 6, 2023
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                          Resolved

                          I am Arun sharma. I paid the pay later payment for the April bill and money got deducted. I used phonepe to pay the same and in phonepe it shows successful but in flipkart, it shows dues are pending .

                          Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the April bill.
                          +1 photos
                          Apr 6, 2023
                          Complaint marked as Resolved 
                          Resolved
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                            S
                            sahi.l.2.1
                            from Srinagar, Jammu and Kashmir
                            Apr 5, 2023
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                            Address: Kashmir,Srinagar

                            I opened a new account and ordered few products and I got some different style shoes
                            After that I created a return request for them but my return request was getting continuously rejected and I call Flipkart customer care executive. They told me that this is an technical error so you have to create a return request again and my return requests are getting continuously rejected so that the number of return request for a single product goes up to 10 times, and there was four products which I have been received different style so that the system detected high number of return requests but those products did not get returned yet. It’s been almost 3 months but my account is still blocked I am continuously contacting the Flipkart but they are not understanding my problem. Hope now Flipkart will unblock my account.
                            Flipkart customer support has been notified about the posted complaint.
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                              Ruheeth M
                              Apr 5, 2023
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                              Ive paid my Flipkart paylater bill of rupees 815 but it was not reflected in my Flipkart paylater account
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                                anoopkoshy
                                Apr 5, 2023
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                                I have been using my flipkart account registered with my email: [protected]@gmail.com since so many years.
                                And, I had another account which was accidently registered with my mobile number, later got deactivated.
                                Now, I am unable to update my mobile number to my account registered with email – showing error as “ user already in use”.
                                In order to activate my flipkart pay later option, I have to add my mobile number, which is not possible now due to these technical issues. I have contacted their customer service several times, but no use.
                                Requesting you an immediate solution.
                                Email: [protected]@gmail.com
                                Mob: +91 [protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  T
                                  Truen
                                  Apr 5, 2023
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                                  Website: www.flipkart.com

                                  I order a msi laptop from flipkart named: msi alpha 15
                                  After 2 days o[censored]sing it i saw some windows errors which i know are cause by hardware problems. So i placed a request for a return and replacement and flipkart promised me a technician visit but after 7 days (end of the replacement period), i got a message saying that my problem has been resolved which haven't really. I called the support staff but they kept saying they will look into it, then i contacted msi india, they told me that the return has been accepted by them and somethings wrong from flipkarts side.
                                  By making false promises and failing to follow through, they have only caused me stress and headaches for the past seven days. At this point, I don't even want a return or replacement I just want a refund so I can find the identical laptop somewhere.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    M
                                    muruganbalu
                                    from Madurai, Tamil Nadu
                                    Apr 5, 2023
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                                    Address: 23, plot sangeetha illam, saraswathy nagar, pamban swamy nagar, Thirrupparankundram, Madurai-5.
                                    Website: www.flipkart.com

                                    Login unsuccessful.
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                                      Truen
                                      Apr 5, 2023
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                                      Website: Www.flipkart.com

                                      I ordered a msi laptop from flipkart named - msi alpha 15
                                      After 2 days o[censored]sing it some windows and hardware problem so i decided to replace it. They accepted and i got a message from they that a technician would be sent but after 7 days of that (end of the replacement period), i got a message from they saying that the problem is resolved but i got no technician visit or a reason why they kept canceling my replacemnet request this happed not once but 3 times far they've gave nothing but stress and headache for past 7 days by giving fake promises and resolution, at this point I don't even want a return and replacement, I want a refund so that I can buy the same laptop from elsewhere.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Ankit Priyanka
                                        from Ghazipur, Uttar Pradesh
                                        Apr 5, 2023
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                                        Dear sir,

                                        This is to bring to your kind notice that i had purchased voltas 1.5-ton 4 star split inverter ac - white on 30th may 2020 with order id: OD[protected]
                                        for a consideration of Rs. 36090 paid via Axis bank credit card. The product got delivered on 5th April 2023.

                                        The said goods are suffering from the following defects:-

                                        There is cbu code mismatch on odu and idu hence the voltas/flipkart technician informed me that the product can’t be fixed. Enclosing the service report.

                                        I have reported the above matter to flipkart several times by sending the email and by calling the flipkart customer care but despite all my pleadings, flipkart has not made a good effort in resolving the issue. Which is indeed regrettable. Which you are liable to compensate to me. Flipkart not resolved my problem.
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