Flipkart Complaints & Reviews

Hi,

I am Prateek Kumar. I paid the pay later payment for the June bill on 12 July and money got deducted. I used phonepe to pay the same and in phonepe it shows successful but in flipkart, it shows dues are pending .

Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the June bill.

I didn't get invoice of my product that's why I am facing lots of problems in repairing

Without reason my flipkart account blocked on this number[protected] pleas help me

I ordered phone from Flipkart. Main speaker of mobile is not working from the very first day.there is return policy but they are not returning it .today is 7 th day there no progress yet

This order was originally placed on 24th June. It arrived in a damaged box with no tags and the strap on it was coming off. A return was organised but the so called wish master denied pick up citing damage. Till then there is no news from Flipkart and they keep marking the issue resolved and apparently I told the couriers that I don’t need the product and it was cancelled which I haven’t. No one called me. Their support is getting worse by the day. Escalations are not being followed up at all.

Have booked flight through Flipkart travel..No messages were shown in the order list of Flipkart app nor any confirmation mail has been sent to us.. Trying to reach them since a day and a even at midnights..They have not yet confirmed the ticket nor they hav cancelled..So if i ask airline to cancel they are not giving me full refund..The stress we are going through this booking is too much and is unfair from Flipkart travel side to not to respond us as soon as possible

Dear Sir,
I have purchased the Home Theater through Flipkart as per the details below.
Item :'LOUDSY Best Buy Popularity Powerul Sound Audio Extra Bass...'Seller is BALRAMENTERPRISE, ordered on 06-Jul-2023 and got delivered on 11-Jul-2023. The Order ID is : OD[protected] and it was not opened and verified at the time of delivery.
I have unboxed the same and while checking, I found that one of the speaker is not working (not able to hear any sound)
I got worried and tried to contact with the Flipkart Customer through the numbers which I found from the Internet and I was not able to reach them out.
Later I tried through the Chat bot given for the purpose of raising the issues with the purchased product if any.
But, I got the message like 'Oops Looks like this order does not belong to your account' . so, the Help Center given for the purpose of raising compliant is stopped in this way.
How can I raise if there is no scope to reach them at all.
Kindly help of this and requesting Flipkart to either give Replacement or Refund for this order.
I shall order another product available in the portal with the same price.
I wish to hear from you assp as the window period given by them us 7 Days only for reporting the issue. thanks in advance.'

Recently I bought a new phone on flipkart worth 45k after using 3 days it display got blank and I requested for replacement and after tech visit it too get approved and after 6 days when the delivery guy from ekart came he refused to pick up my device giving a silly reason that it's display is blank so he is unable to match IMEI whereas the IMEI was mentioned on box and he refused my pickup..absolutely ridiculous why would I ask for replacement if it's display was working ..and after talking to flipkart customer care they are daily giving me new dates absolutely harassement 10 days has gone stil no response

This is much needed to raise a compliant about worst customer experience, harassment and ignorance. This is in reference of my Flipkart order (Order ID: OD[protected], I have attempted to resolve this issue with customer service (all levels including Cs.flipkart/Escalations/Manager/Cs.head) but no sign of positive outcome or any resolution. All they did was escalate to the concerned team and gave a timeline to wait. Not even a follow up or update. Therefore, I am forced to knock on your door after waiting almost a month. Let me brief the concern.

I have ordered a Hitachi 1.5 Ton AC on 11th June 2023. The product was delivered by Delhivery courier services on 14th June. It got installed the very next day. After a couple of days o[censored]sage, we noticed some cooling issues and immediately informed your customer service. I got a call from a lady asking more about issues, I shared all the details and requested for replacement. She told me replacement is not possible so the machine will be returned after a technician visit. I agreed and requested her to get it done as soon as possible because it was very hot and humid weather at that time. the technician came on 16th June, he diagnosed and told us its manufacturing defect, so will get returned to Flipkart. The same can be confirmed by the technician ([protected]). It was not a good experience because the machine was needed in such weather conditions. I immediately ordered another AC blue star which was delivered, installed and working properly. You can check my order history. Since after the technical visit was done, no update from the Flipkart side. I am tired of calling, emailing and having conversations with at least 30 different people but only receiving fake assurance/ false information.

I believe that this issue is a violation of customer agreement and it has caused me stress and so much discomfort. This is a question on Flipkart reliability and trust. Such kind of experience was never expected and no chance of further usage of your platform. Therefore, I request a proper research/investigation on this incident, disciplinary action against ignorance and immediate resolution.

I feel like am a victim of Fraud after ordering this product, Fraud by seller as well as Flipkart. After one month Flipkart has closed and rejected return request. Its a organised Fraud by Flipkart ! Finally, I have raised Grievance and also going for legal proceedings against Flipkart. Now days Flipkart seems to be making money by Scamming and doing such fraud!!!

I hope that it will be taken into consideration with top priority. Feel free to contact me for any further information.

Thankyou in advance for your precious time and support.

Order ID: OD[protected]
Name : Azeem Malik
Contact number : [protected]

My order ID OD[protected] i am unable to download my invoice,
which i got today. kindly help me on this regard.

Actually I have took purchased two products in Flipkart throught pay later emi service, I have paid the money but it is not reflecting in the Flipkart pay later. Please kindly resolve my problem.

Dear Sir,
I Have Purchase
sadgatih Back Cover for HONOR NOVA 3I (Soft & Flexible Back case), Black Order And received order[protected], next day[protected] return request then same day i delivery message your item mismatch so reject return with out any courier person pickup. so i complain flipcart customer care no of time 6 time but five time rejected my request, so i last complain customer executive says we have not refund your payment without pickup, but note his courier coming my address, with out pickup courier partner send message your item miss match. its fraud for flipcart and his courier partner and also his supplier
so i request you please any prefect result

I have deleted Flipkart some months ago
And now I want to re login but I forgot my password and there is no any other option of forgot password or OTP login

My no - [protected]
Email - [protected]@gmail.com

Sir i ordered a weight gainer from flipkart i got it on 28 june its price is 4148 i got the box empty but flipkart is not giving refund And saying that work is going on your problem, I have raised 12 complaints on Flipkart. but not giving me refund now my flipkart account is blocked and refused to give me refund or please help me my flipkart order I'd OD[protected] & my contact number [protected] my city and pincode AGRA UP 283101

I have been purchasing items for fives years. I moved to Delhi for my study and now returned home. Recently I came across delivery problem on my address 342601 pin code that all products are showing not delivarble. It's seems a loss for me as I always prefer flipkart. I request the concerned authorities to resume courier facility. I apologise from my side for inconvenience caused by some nusience users of this area. It will be highly appreciated if my address get unblocked.
Thank for your concern and support to mantaining customer centric approach.
Thank you & Regards
Sandeep Jeengar
Flipkart ID [protected]@Gmail.com
Mob no [protected]

I ordered a washing machine on 8th July, 2023 and on 9th July i received a message of cancellation of my order, after I checked that the order was cancelled by the seller's end without any specific reason. I called customer support of Flipkart and the do not have any option to compensate for the same. At that time the price hiked by 900 by which I originally paid successfully to Flipkart. I need my compensation of price as well as the compensation for harrasment faced due cancellation of order.

I had opted for a delivery date 1 day after the predicted date due to plans. But on the day of delivery it said delivery before 9pm but didnt deliver

Hello, i bought ambrane wise glaze smartwatch on 23th June and I got it defective item which i replaced it with the exact smartwatch but again i received the replacement unit defective and I told Flipkart about it and wanted to return the defective item and they aren't approving my return request, please help me OD[protected] this is order I'd my email with Flipkart is [protected]@gmail.com

Iam booked slipers but not recived amount payed in phone pa delivar status showed delivered iam not taken parcel i have complaint in flipkart 24/7 but not solved iam compalaint in 4 times call flipkart customer care not solve my problem days are imcresed but nut solved please solve thw my isssue

I have been a flipkart customer since last 10 years and this the first time flipkart is acting like this. I ordered a router from flipkart and I had cancelled it later, even then the delivery guy came which i refused. Still I did not get my money back. In app it is showing cancelled, I reached out to them on app, twitter still no help. Customer support is saying this is due to technical issues and it has been escalated and twitter support is saying to connect with flipkart customer support. Already been a month since still nothing happened, stuck in same stage.

OD[protected]

What should a a customer do?