Flipkart Complaints & Reviews

My account has been hacked by somebody, changing my email id, phone number ect and placed orders also, when reported to flipkart thay are not taking necessary action to block the account. Have been following up them for about 4 days now.

And the email/phone numbers are not changes till now, allowing them to do further damage to the account. I had 1500~ in my wallet and left with 36/- now.

Flipkart is responsible for their lethargic action.

Till now no solid action taken place.
My contact no: [protected]

I have purchased american touristor bag from flipkart on 29th october 18. The quality of the bag was very poor & it's one wheel broken. I requested a return as per return policy of flipkart. But after so many requests every time i got a message that your product will be picked up & on next day i got message your request is cancelled. They don't even have a mail id for sending complaints. Only chat option is there & i have messaged them so many times but nothing has been done. I am so disappointed that a professional company like flipkart is behaving like this with their customer.

Dear sir,

Dear sir,
Mene flip card se date 15.12.2018 ko nokia 6.1 plus mobile kharida hai. Aab me exchange karna chahta hu exchange ishka ime number dalta hu to invalid ime number bata raha hai. Ishke liye mene flip card me complai kiya huva hai vaha se bataya gaya ki 20 dec tak problem sol ho jayega lekin abi tak mere problem ka soliusan nahi huva hai mene customer care me bat kiya to bta rahe hai ki ye exchange nahi hoga to ye mera problem nahi hai ye flip catd ka problem hai ki selar aksep nahi karega. Mene selar se nahi kharida hai mene flip card se phone kharida hai to flip card se hi ishka soliusan luga. Ishka soliusan kush nahi hai to mere paise muje vapish kijiye me aapka phone lotadunga. Jaldi ishka soliusan dijiye.

Thanks & regard
Viraj odedara

I have on flipkart gift card with expiry date jun 2019, now i am trying to purchase from flipkart site it says your gift card is deactivated. But i never used this before and not able to get any appropriate reply from flipkart executive on this issue.
My flipkart login details are given below
User id : [protected]@gmail.com
Mobile number: [protected]
Name : prajeesh v

Recently i've ordered vivo y83 smart phone from flip kart with exchange of my old redmi 4 phone. Courier person contacted me and taken the old phone and submitted to flip kart team. But he didn't delivered new vivo y83 phone.in my account, it is showing that product delivered. I tried to contact flip kart team for this. Still i didn't got good proper response from them.

I have bought redmi note 5 pro 6gb/64gb version from flipkart 2 months back and now I want to exchange it for new poco f1 but when I check with IMEI it is showing IMEI doest not belong to brand and model. It is a valid IMEI showing as invalid. The offer is till 29th December please help me.

I purchased the above said mobile on[protected] and was delivered on[protected]. When i opened the box mobile was not working and now it is not powering on also sometimes. I reported the issue to flip kart on the same day and asked for refund but till now there is no solution. They are telling every day that our technical person will come and check the issue after that we will process this case bt till now no one reverted and technician gives wrong update that customer is not available. Please help me in getting the refund

I have ordered one phillips trimmer. But the item is not available in box. So please refund my money or replace my products. Yesterday i talked with grivenance officer but still i don't get any resolution. My order number is
Od[protected]. Please let me know as soon as possible my number is [protected], [protected]. I am very disappointed and dissatisfied with flipkart team.

Hello i am facing this problem from a week on all flipkart account s my family have. I am unable to login to any of my account, because it's showing "login unsuccessful. Please retry in a minute."
And from one week i am suffering from this i am unable to login to any of my account

Email :- [protected]@gmail.com
Calling no. :- [protected]
Flipkart no. :- [protected], [protected], [protected], [protected], [protected], [protected]

First i ordered a jacket (Od[protected] from flipkart it was damaged. So i put a return request so my pickup were supposed to done on 19th dec but now its been more than 8 days they did not do anything. Apart from this they portrayed me as a liar when i called them and they said i cancelled request when they tried to contact me, obviously they didn't contact me even once. And my another order which i was placed on 20th dec it was a reebok shoes (Od[protected] they promised to deliver it by 22nd and so obvious they failed again. And when i tried to contact them each and every customer care executive gave me different explanation. They said i rejected that order when wishmaster called me but its all rubbish they always make you liar to hide their faults. After so many chats they assured me to get call (Some ivm call) from their senior within 48 hrs but i got call after 2 days and he then said i could not get those shoes. So basically their customer care executives were giving me fake hopes by telling lies. I must say that flipkart is harassing their customers, i badly needed those shoes but due to their worst services and policies i could not get them. They do not even have proper compensation policy. I am still waiting for my refund and they are still giving me false information.

[24/12, 10:49 am] ‪+[protected]‬: office address - global apartment balasore visakha plot no - (42) dist - baleshwar state - odisha pin - 756020
[24/12, 10:49 am] ‪+[protected]‬: hii sir we are very greatfull to inform you that your name has been selected in lucky draw..in my prize department company so we are giving you a mahindra xuv 500 car. Thank you.
[24/12, 10:49 am] ‪+[protected]‬: your prize amount of 1280000 lac will be deposited in your account when you will pay 12800, 1% charge of your total amount as tds (Tax deducted at source) charges after that we will be transfer your prize at your address/account with best regard prize department team

I recently purchased phone from flipkart and in exchange an old phone was given. Now instead of exchange it shows as money given to delivery guy which is not correct. I submitted many complaints via flipkart app but they do not respond in efficient manner instead they send fake messages that customer is not responding. I am still waiting for flipkart to give me a resolution but despite multiple attempt I failed to get the desired info from flipkart about my old returned phone. The status still shows as money given though I gave phone and not cash to the delivery guy.

Product: MTT Back Cover for Samsung Galaxy Note 8 (Multicolor, Rugged Armor, Plastic)

I have placed an order and have raised a return request which was within the return period mentioned by flipkart. However the product wasn't picked up and the return had been cancelled 4 times so far. Every time I call their call center they admit that it was their mistake and say that the product would be picked up and refunded would be processed after the product is picked up. I spoke to their supervisors and they aren't able to help. I also remember speaking to Abhishek Singh their senior supervisor on 25th December 2018 approximately at around 7:30 PM IST. See the details below for the order id and refund id's provided to me by flipkart.

My Order ID: OD[protected]

Refund ID's:[protected],[protected],[protected],[protected]

I want to reactive my account but i am being asked to contact customer service even when i have entered my email phn number everything... Plz resovle it fast... And also help me out with this i had tried a couple of times um being constantly asked to contact customer service even to contact customer service i need to atleast have a account plz resolve it fast

Somebody called my father as representative of State Bank of India and asked the Debit Card Number and the CVV. My father provided him the same then he did some transactions of Flipkart. Then my father received 4 messages back to back saying that you have used your debit card to buy something on POS Fkpayments and here is the transaction number. The transactions have been done today that is 25/12/2018 and one of the transaction number is # PU[protected]. The amount in this transaction is INR26218. There have been four such transactions. Kindly block these transactions as soon as possible.

Respected sir/mam,
Today i got call from your site saying i have won tata safari and asking my details about bank acc.no and aadhar card no. The person was saying i have shop a walking running shoes from your site and i have shoped on 3 which month dont know, no. [protected]he called please see the no. And go through it.
Your faithfully
Seema biswas,...

Flipkart Plus coin's [Incident: IN[protected]]

Flipkart play and win - 10 plus coins are not credited yet.they promised me the plus coins are credited on or before 17 th December but not received after they escalate the issue and promise it will be credited before[protected] but not received till now

Please help me to receive the 10 coins

I have bought led tv in exchange offer with crt tv, as per terms and condition mentioned the old crt tv is in perfectly working condition no missing parts, bu as its old tv it has aging on speaker grill some rusting, so delivery boy denied to exchange. How can expect new crt tv for exchange. Very disappointing with the unclear exchange policy. Kidly do the needful....

Please don’t buy anything from this scammer. The invoice and product (Macbook air) serial numbers are different. This has happened to many people and this will result in breach of warranty. Moreover, their customer support is the worst ever. Their customer care representative won’t look at it and would say that there is a technical error so we cannot look into your details. Their cs email id is no longer in use. The customer service tab in their app doesn’t work and it constantly loads and loads. You can’t literally lodge a complaint anywhere. Please please dont buy anything from flipkart. Choose amazon or stores. This is from a customer who has been a purchasing from flipkart since its beginning.

Hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected
Irregularities in the payment method used for this order. We always ensure that the transactions made
Using online payment methods are authorised and secure; this is for account security.

This would also mean that you will no longer be able to login to your flipkart account

Regards,
Saai sunil
Flipkart customer support
What the hell flipkart got this message from your end.
I dont know why and not getting logged in.