Flipkart Complaints & Reviews

Incident: in[protected], call back is not yet received

My flipkart was account hacked and i have had complained about it to flipkart customer service within 30 minutes of the incident happened. My email id and mobile number is changed and so i can't log in, i requested flipkart executive to block my account and they were unable to do it and a order have been placed using my flipkart paylater (Flpl) credit and i have requested fl executive to cancel my order and they can't do it also.

Whenever i make a call they promise for a call back which i have not received.

I can't trust the flipkart customer customer service as they don't have knowledge or power to do their job.

Now i am getting emails to pay back flpl credit.

I already placed a complaint here on december 11 but there was no response from flipkart and they sent the same mail without even calling me or hear what i had to say, so posting again. I have been a flipkart customer for the last 4 years and now a flipkart plus customer. On december 10th i got a mail from flipkart citing that my account was blocked as my purchase trends shows that i have been reselling products bought from flipkart. This is totally false as majority of my order was delivered to my home address and are being used for my personal use. You can check my order history and delivered address. There might be one or two exceptions during big billion day sale as i had brought mi tv for my staff as he didn't have a flipkart account. Also for my last order i gave my friends address as i wont be available at home for 5 days as i was out of station for a business meeting. But the order got cancelled citing the above reason. Rest everything in my order history was delivered to my home and are being used by me or my family. I can assure you that i have not violated any rules and kindly ask flipkart to reactivate my account as i have been a loyal flipkart customer for the last 4 years and continue to be like that in future.

Pls help me
Sir i purchasing from realme 2 4/64.. Flip cart sent item r wrong item 3/32 product imei no-[protected].. Pls help me
Flipcart & seller r reject 4 time my return request
Seller & flipcart said this imei no is specifition 4/64 blue colour.. Pls help me
My order id-od[protected]
My invoic no-fab5yf[protected]
Biling date-07/12/2018
Imei no-[protected]
S/n-cdba0a38
Amount pay 10990
Recived valu 9499

Product ordered

A lenovo laptop configuration is (I5 5 gen., win.10 home, 8 gb ram, 2 gb nvidia mx150 graphics, 1tb hdd)

Product received (10/12/2018)
A lenovo laptop configuration is (I5 5 gen., win.10 home, 4 gb ram, 2 gb nvidia mx150 graphics, 1tb hdd),

Issues

As i received a different product so i requested return (Replacement) more than 5 times and all of them are rejected from seller.

As well as the serial no. Mention in invoice (Spf16bfaa) is diff from actual product. (Pf16bfaa)

As i checked on lenovo support web site product warranty is showing 270 days for the product (Pf16bfaa).

Seller is refusing to replace the product.

Please fine me solution for the same.

Contact detail.
Sagar vadodariya
+91 [protected]
[protected]@gmail.com

Hello
Sir/madam
I am guddu kumar i booked the vu premium smart 109cm (43 inch) full hd led smart tv and cancelled this product but amount has not credit my amount
23999.
. I contact to flipkart customer care he tole me your amount is credit 24 hrs but not credit my amount now.
Login my flipkart id show the always message unsuccessful login i thing flipkart blocked my id.
Please help me and refund my amount i shared my account details all in flipkart.
Humble regards
Guddu kumar.

The above printer was received by us on 3rd nov., 18. We installed it and started working. The printer stopped working since yesterday. The 16.12.18. The on-off button continuously blinks when the printer is started. It doesn't accept any command. It looks like it is 'hanged' in computer terminology.
We are not able to print or scan or copy from this printer.

Being a valuable flipkart plus member, flipkart blocked my account suddenly without any notice, one of my product lg g7+ thinq 128gb mobile phone return is in process, not received the accesories yet. Now suddenly i was checking i was unable to access my account then i put up this issue with escalation team, they sent a mail on 24th november like -
"we're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our token of apologies policy. This would also mean that you will no longer be able to login to your flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update."
Unable to use my flipkart account, neither able to see my buyback offer details came with the product i have mentioned above.

Dear team,
I purchased ipro power bank 20800 mah on 24th nov and product got delivered on 26th nov in flipkart offer for rs.1199. No issues with packing or delivery. The issue is am using redmi note 4 which as 4000 mah. I should be charging my phone 5 times atleast in full charge of the power bank. But i am getting full charge of phone only 2 times now which is not good. My order number is od[protected]. Need refund or exchange with new product which is best and works perfectly fine. Please let me know if you can resolve this issue asap.

Sir,
Please mera purana wala account unblock kr do mujhe ab dusra account bna kr shopping krni pad rahi h please sir mere pass koi aur dusra number nahi h ab mujhe apne family ke number se account bnana pda h plz aap mera purana wala account unblock kr do please.

Old account
Email: live24. [protected]@gmail.com

New account
Email: live24. [protected]@yahoo.in

Hi, i tried ordering airpods by apple through flipkart in a sale during 6-8th december 2018. The order was getting canceled from seller's end claiming out of stock. My friend from his account placed the same order after mine got canceled to the same address and to my surprise his order got shipped. I tried placing my order again and it was canceled again and finally i tried the third time, and still, it was canceled. All the orders were placed through my debit card and almost rs. 31000 got stuck for a refund. On raising the issue to flipkart they responded they are looking into it and then i got a message that technical team will respond to it.

This was the response -

Hello,
We'd like to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.

This is very sad that with no grounds how can you blame someone of such a misuse. I am a very genuine buyer and all the products that i have purchased are for me and my family. If they feel orders are going in bulk they should implement a limit of one per user per item instead of blaming them as resellers.

I have just one contact number and one gmail id that i use for e-commerce sites. I want them to unblock my account and let me enjoy my online shopping experience.

I ordered and paid for arrow sport regular fit brown trousers on 1st of december, 2018. It reached to destination hub for delivery on 4thof december, 2018. Instead of delivering the product the dedicated courier partner of flipkart kept on calling but never delivered. It delivered three goods along with it but the above mentioned product was undelivered and cancely without my consent. I called flipkart customer care, they say that "seller has cancelled it, and flipkart is just a mediator."

I asked for my complaint number and they fetched me with the number and email as ""help us with your feedback - in[protected]".

Flipkart keeps your money for 15 days, keeps you annoying with calls for 15 days and later cancells your product with the buyer's consent.
I will complain about it everywhere for this.

Pathetic and worst service, pathetic responsibility/accountability. It is a brand with no self respect and image, infact it is is just a broker of the sellers registered under it.

Sorry, i bought goods from you.

My name is vishva and email id is [protected]@gmail.com. Flipkart is continuously harassing me by computerized voice call for the non payment of my flipkart pay later bill of rs2095. Wheres i try to open my account for last one month which had been blocked by flipkart. Screenshot submitted. Is giving reason youve purchased are for reselling, who buy two or three items and resell i tell them clearly to my reason for use, i ordered bms lifestyle paddu pan 3 quantity because i have a big joint family morning school going kids in my house, school bus come early morning time saving and fast cooking i have a 4 burner gas stove that reason i ordered 3 quantity, not for reselling. I contact customer support team is raise my issue after customer team calling is telling we cannot do anything, because your account under review. I contact many times to customer care but no use. Now tell me without opening the account, and not giving any link or option how i can pay my pay later bill.

Good evening sir/mam
Maine flipkart se samsung galaxy on 7 purchase kiya tha 21.9.2017 ko aur invoice mila 23.9.2017 ko
Order id - od[protected]
Invoice no.#faba[protected]
Gstin - 19aaxcs0974r1z0
Isme mujhe 1 year warranty by samsung ka mila tha plus maine extra 1 year extended warranty liya jeeves india ka by flipkart protect matlab total 1year samsung+1year jeeves india by flipkart protect= total 2 years
Jeeves india by flipkart protect ka invoice bhi same day 23.9.2017 ko mila tha jiska
Invoice no. # 0xvw[protected]
Gstin - 29aabcj9421c1zp
Plan id - jppoffk131308
Plan start date - sep 23, 2018
Plan end date - sep 23, 2019

Sabse pehle samsung india ko phone kiya fir flipkart ko, flipkart wale bole aap jeeves india se baat kijiye jiska no.
[protected] unse baat hui sara details le liya sara problem puch liya phone me kya ho raha fir bolte plan id jo maine unhe diya unke paas aaya hi nhi fir unhone bola aap flipkart ko call kijiye jiska contact no.[protected], fir flipkart walo se baat ki dubara wo bole aap jeeves se hi baat kare fir maine unse bola aap sablog bandar ki tarah idher udher kyn nacha rahe kya chutiyapa hai dimaag kharab karke rakh diya bolte professional language me baat kare, subah se yahi nautanki ho raha sablog ek dusre
Se bachna chah rahe toh fir maine kuch kharida hi nhi, fir mujhe mail kaha se aaya fir maine jo plan liya tha, flipkart se jeeves india ka fir wo sab kya tha drama tha chutiya bana k rakha hai aaplogo ne jab last me bole mere paas koi option nhi bachta aaplog k khilaf consumer court jana padega wo log bole haan haan aap aaram se jaiye koi dikkat nhi iska matlab wo log ko koi dar nhi consumer court ka per mujhe yakin hai mera problem solve hoga consumer court me. Jitne bhi online shop ho chahe flipkart ya amazon ya koi aur, logo ka yakin inse uthta ja raha sale sab k sab fraud hain maine kaha aaplog ka call record ho raha sab as a proof dunga per unko koi fark hi nhi pad raha tha hum koi tata birla ya ambani k khandan se belong nhi karte hum ek aam aadmi hain inlogo pe strict action hona bahut jaruri hai koi strict law inke liye nikalna chahiye inke liye

My maild id [protected]@gmail.com

I have orderd a womens maniac full sleeve solid grey sweatshirt of xl size on monday, 10th dec'18 and today i. E.16 dec'18, i received this order... Instead of this order i received an oversized sleevess grey coloured mens sweatshirt... And the meassage of delivered not yet received in my phone... So i don't have any other options of exchange/refund/cancellation... Only have option of cancel item and there wil be no refund... Flipkart is a fraud company... M uploaing an order id of this product - order id-od[protected] and amounting rs.599. No flipkart customer care is helpfull... Just # to flipkart... Such a # company flipkart is... I insist everyone not to buy anything from flipkart... And flipkart used to sell duplicate products and the quality also sucks... Pzz don't trust on flipkart... I'm gonna complaint in consumer forum and also gonna viral this in social media... Can't do anything rather than complaining... So, this is the best platform to share fraud activities

Hello sir,

This is vishal kumar singh a flipkart customer since 4-5years i order each and every product which are essential for me and my family from flipkart only if you can’t trust me you can check in my orders

I have so many orders and i am one of the flipkart happiest customer but in recent times my account has been blocked and the reason got from flipkart side is that due to high number of returns my account have been blocked

But i want to clarify that the orders i have returned are damaged or somewhat dissatisfying so i have returned the product and if it is the problem from my side i apologise you and from now i will order the product after giving a look on product reviews and i promise you if i return/cancel any box my order you can block my account permanently,

I apologise you once again sir. So, please kindly unblock my account (Live24. [protected]@gmail.com) i have only one mobile number sir i can’t use my father’s account all time so please unblock my account.

Yours sincerely,
Vishal

Hello,

Is customer valuable for flipkart? I think big no.
I have ordered metronaut watch on 10/dec/2018 and promised delivery date was 13/dec/2018. Today is 16/dec/2018 but still didn't get my watch.

I have called your executive on 15/dec/2018 he was saying that order has been delivered into another city so it will be delivered by 16/dec/2018. I said no issue if on 16/dec/2018 at least i can get this order. Today on 16/dec/2018 just for confirmation i have again called your customer care desk, not they are saying order won't be delivered today, you have to cancel the order.
Then i asked your customer care executive, why would i cancel my order? Then she said you have entered wrong pin code might be because of that it didn't get delivered. This is the logistics issue, not flipkart. Now i had asked her that we are ordering from flipkart not from logistics team directly. This is not our problem that the logistics team is not able to deliver. Then her final comment was we cannot do anything now, you have to cancel and reorder again.
Now, what's the guarantee that this time you so called logistics department will deliver my order to the right place? This time again i would have the same address.

My biggest problem is that there is no communication about order delivery. Even on the flipkart website, it is showing that order will be delivered by 16/dec/2018.

It's not the first time i am facing this issue, you can check my order history.

My question is that why only flipkart have this kind of delivery issues? For flipkart only pin code is not correct, the logistics department is always right only customers are wrong. Jabong, paytm and myntra are able to delivery my orders on time at my doorstep without any pin code issue even the address are same in all portal.

I will publish the same concern on social media platform with high disappointments. Highly disappointed with flipkart.

You have lost your loyal customer.

Thanks
Dilip solanki

Dear sir,

Broad daylight fraud is going on behalf of flipkart, kindly read all details and take action against them.
-
My details has been stolen by flipkart people and shared with fraud gang.

I had purchase some item on flipkart, after delivered the item, i got call from on number ([protected]) saying you won the lottery from flipkart and he was started sharing some fake document which is you will find in attachment.

And he was saying you need to transfer 8k first, my parents the had transfer the money and after again he got another call calming the he is calling from rbi need to pay gst, again parent paid 40k, after that i come to know this incident is happen so i try to call back again ([protected]) this number asking for back the money, fraud people said we are not going to give you money, then i started tracking the mobile number i got this number is from bihar only.

Find more fraud information given below :
Fraud mobile no : [protected] (This numeber is still on form bihar region)
Bank account :
1. Sbi : sbin0030184
Name : inderjeet yadav
Account no : [protected]
2. Pnb :
Name : verendra
Account no : [protected]

Fraud person name : inderjeet yadav (I think so this fake name)
Fraud claiming customer care number : [protected]
Fraud person & mobile number :
1. Nitin kumar singh : [protected]
2. Inderjeet yadav : [protected]

Still his number is live/on, he is over confidence saying no body can touch with us.

Kindly do the needful so other people should not be get fraud.

Regards,
Dilip kumar sinha
[protected]

Od[protected]
Check the order status.
Every time order flipkart putting hold on the product. This is 4th time you're putting hold and cancelling the order.
If the product not delivered as date of promise. I'll take further action on flip kart

This is 4th time you're holding the product. If my product not delivered within 18th of dec. I'll definitely go-to consumer forum i'll make complaint on flipkart and vision star as defficiancy in service as per consumer protection act.

Hello flipkart!! This is writing with very warm and dissatisfied heart that i didn't like ur resolution on my recent purchase puma full sleeves.
Flipkart has blocked my account saying that u have unusual return on ur purchase history... But the fact that flipkart wishmaster has picked my product without giving proof of picked up... And when i complaint about this on flipkart customer care they call me 4 to 5 times and give me dates of resolution. And now they have blocked my account unnecessarily saying i have made unnecessarily return request

I ordered redmi note 6 pro order id od[protected] on 8th december the product was supposed to be delivered by 14th december but it got delayed and still not shipped. Also when i check flipkart the product is available now but with a higher price.
They are not even shipping my product despite its availability. Please help as i want it as soon as possible