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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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Flipkart reviews & complaints page 1353

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A
Athul biswas
from Erattupetta, Kerala
Jan 12, 2019
Resolved
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Resolved

Address: Kollam, Kerala, 683513
Website: www.flipkart.com

I have ordered kaspersky 3 year 1 user on 31th december 2018 by flipkart "pay later" and i paid the money later. While ordering it was mentioned that the product activation code will be sent to my registered mail id within 6hours. Today is 12th january 2019 till now i have not received the activation code. I contacted flipkart customer service about this issue but no use. Even today when i checked my orders it's showing delivery will be made by 31st december 2018. Very disappointed with the service.
Feb 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
Flipkart Customer Care's response
Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
Verified Support
Jan 18, 2019
Flipkart Customer Care's response
We have interacted with the cx and confirmed that he has received the refund.
Closing the case.
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    S
    Swetank Priye
    from Bengaluru, Karnataka
    Jan 12, 2019
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    Address: Bangalore, Karnataka, 560047
    Website: flipkart.com

    I ordered this product which was 2 in quantity... I paid for both of them (rs. 596/-) and in the packet there was only one...when called up the delivery man he isn't picking up the phone... I don't know what is happening... I am dissatisfied with this quality of service.. I ordered two but I got only one... #NEVER EXPECTED this from flipkart. ..
    Jan 12, 2019
    Updated by Swetank Priye
    Very bad... kindly u either give the product...or u refund the money
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      S
      Sd96
      Jan 12, 2019
      Resolved
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      Resolved

      Hello sir,
      Mene bhut br return k liye complain kiya lkin mera return accept nhi kiya ja rha h na hi koi return request ho pa rhi h mera account bhi block ho gya h mene jo shoe kharida h vo chota ho rha h jiski vjh s m use return krna chahta hu abhi mera shoe retun period m h please mujhe return krwaye jald s jald. Or ho ske to mera ccount bhi open kiya jye m flipkart ka valuable custmer bhi hu phir bhi mera sath esa kiya ja rha h jo ki hm custmers k liye bhut galat h jald s jald meri problem ka resolution provide kraiye. Shoe pack kr k rkha gya h esa ka esa hi aap picture niche dekh skte h. Please mujhe [protected] pr contact kre
      Feb 22, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 17, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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        D
        Drgokul Raaj
        from Bengaluru, Karnataka
        Jan 12, 2019
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560066
        Website: www.flipkart.com

        I bought marq by flipkart 55 inch led 4k smart. After the return period is over i got a line in the tv and i called the flipkart for replacement but they are dening for the replacement and totally i got cheated and money is fully wasted... I don't want to waste my time and i want flipkart to return or replace my tv.
        My registered contact number : [protected]
        Email : [protected]@gmail.com
        I want a immediate solution
        Jan 22, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 14, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jan 14, 2019
        Flipkart Customer Care's response
        customer has raised the concern with regards to the defective product and customer has raised the concern post return policy as we have interacted with the customer and informed customer as there is 1 year of manufacturing warranty so get in touch with the brand but customer is not ready to listen, hence closing the complaint from our end.
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          N
          Nayeem73
          from Tenkasi, Tamil Nadu
          Jan 12, 2019
          Resolved
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          Address: Mysore, Karnataka, 571110

          I would like to know one thing. Flipkart have this “ guess what” in your game zone. As you get in, there is average highest score is mentioned. Its usually around 2170. Each question carries 200 marks along with time bonus. If all your entries are presumed right, you will score around 2000 points. Now to score the bonus points, you have to answer them as quick as possible. To score 2170, you will have to answer each question within 3 seconds so that you could get 17 bonus points. How on earth can anyone answer a question within 3 seconds, leave alone reading it?... Are you fooling people to use flipkart...
          Feb 18, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 17, 2019
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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            F
            Fgti
            from Delhi, Delhi
            Jan 11, 2019
            Resolved
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            Resolved

            On 9th january 2019 i have ordered hp 678 combo pack multicolor ink cartridge from flipkart for ₹937 so i booked for ₹937- and paid full amount through credit card. On 10th january 2019, i got the message that my shipment is "item cancelled: sorry, 1 item (Hp 678 combo pack mult...) from your order od* has been cancelled due to limited stock availability with the seller. The amount you have paid for this item will be refunded. We will notify you via email and sms when the refund is processed. You can check details of the cancelled item here http://fkrt.it/********.
            But on same day i called flipkart customer care that the shipment is still in the stock and seller is selling the same thing but at a different price & the product is out of stock now at the same price. So there i got a reply from customer care to reorder after my complaint is resolved and they cannot do anything as they do not have authority only senior staff can do it. At that time when i checked the flipkart the product was still in stock as the reason mentioned by them for cancelling is invalid. They now claim that the said product is no more in stock, however, i have been checking their site, and the product is very much available by the same seller and the site is still showing it as in-stock but only at a higher price.
            They cancelled my order saying that the product is not available inspite of sending a confirmatory e-mail to me. It is to be clearly make out that flipkart and retailnet seller is making fools of their customers understanding the demand of the product. Also on the prepaid orders. I request you to take action for this fraud and provide me with the same thing which i have ordered for price ₹937/- as a compensation for my waste of time and money getting locked up for these days. Attaching the print screen of the flipkart with the same product as on stock. On the bottom you can see the date and time.
            Feb 19, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 18, 2019
            Flipkart Customer Care's response
            We have been trying to contact you on your number "[protected]" however, we are unable to get in touch with you. Please reply to this email if there are any alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
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              R
              Ratheesh Shyam
              from Cheyyur, Tamil Nadu
              Jan 11, 2019
              Resolved
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              Resolved

              Address: Tiruchirappalli, Tamil Nadu, 621306
              Website: www.flipkart.com/affid=vradheesh

              I have mailed couple of times regarding my payment approval. They are not at all approving the payments. No mail reply from their end. First approve the payments. I have started to earn on nov 2108 to till now. So many times i have crossed rs.5000-/- limits. They started to reduce my payments. So i need clear business from their end. Approve monthly
              Feb 16, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 14, 2019
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
              Jan 22, 2019
              Updated by Ratheesh Shyam
              Dear Team,

              I have dropped couple of mail to approve my payments, not even any single response from your side. Finally I made a complaint, u simply dropped a mail, unable to find account details. I have attached the bank details, affiliate I'd and pending payments. Kindly take this as reference and approve my payment as soon as possible.

              Thanks & Regards
              Ratheesh V
              [protected]

              Jan 29, 2019
              Updated by Ratheesh Shyam
              Kindly update me the status of my pending payments...
              Feb 06, 2019
              Updated by Ratheesh Shyam
              Still, my payment was in pending state. Flipkart affiliate team not all responding to the mail. If this continues, I will file a complaint against your cheating process on consumer court. Kindly take necessary action or provide me valuable reason..
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                S
                sheldon750
                from Mumbai, Maharashtra
                Jan 11, 2019
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                Address: Thane, Maharashtra, 401207

                My order id is od[protected] i ordered kenneth cole monk strap shoes instead of the shoes i reveived a fake product and i want my refund back.. Flipkart has blocked my account without giving any prior information or warning. According to the flipkart policy i can return the product within 30 days if i am not satisfied by the quality of product.
                Even if there was any issue with my account rather than closing my return request they could have closed the orders from my account.
                Flipkart customer support has been notified about the posted complaint.
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                  B
                  BharatSingh
                  from Mohali, Punjab
                  Jan 11, 2019
                  Resolved
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                  Resolved

                  Address: Mohali, Punjab, 160055

                  I made and order od[protected] and pais the money at time of ordering the item. Immediately after placing the order i asked them to change the delivery address. First then assured me that the item will get delivered at my new address but they did not changed the address. I was told to receive the order at old address and now when i asked them to deliver it at old address now they changed the delibery date to 15 jan 2019.
                  Their customer support is of no use as they don't have any info regarding the logistic and they are unable to track the order.
                  Why customers has to suffer for your bad functioning.
                  Feb 12, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 12, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    M
                    mkh9824
                    from Mumbai, Maharashtra
                    Jan 11, 2019
                    Resolved
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                    Resolved

                    Website: www.flipkart.com

                    Hello team
                    I want to pay our flipkart paylater amount ₹586 pending on november 2018 month, but when i click that link they show me try after sometime,
                    Because flipkart block my account for high cancellation issue,
                    But there is not my fault, i want to pay my due before due date but flipkart blocked my account,
                    Manytimes we send mail on flipkart for that issue and also call customer care executive but there is no one resolve that issue,
                    If flipkart doesnt solve this issue so why they send me sms daily for issuing legal notice,

                    I have 150 or more call records which i was tell them to give me an option to pay and all the mails from which i was replied them to give me an option to pay...

                    Kindly solve asap
                    Mar 7, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 04, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 04, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Earlier account was unblocked but customer did nit make the payment so that account has been blocked again and no longer customer can use the account Hence, closing the complaint from our end.
                    Feb 04, 2019
                    Updated by mkh9824
                    Flipkart was unable to provide me that when they was unblocked my account. I was received a call from Flipkart Customer Care stating that I will be informed via call/email when my account will unblocked but they was never called me and when I was asked for proof of when will they unblocked my account but they was saying that 'we don't have' so why did they was said that Account is Unblocked??
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                      A
                      Aakash Gangwani
                      from Mumbai, Maharashtra
                      Jan 11, 2019
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                      Website: www.flipkart.com/vu-iconium-109cm-43-inch-ultra-hd-4k-led-smart-tv/p/itmexyhfetqnrhha?lid=LSTTVSEXYH

                      I purchased vu iconium 109cm (43 inch) ultra hd (4k) led smart tv and as the name suggests, it’s a 4k smart television.

                      The issue i faced with the television is that the native youtube application on television does not support 4k videos so there’s no way to confirm if the said television is 4k or not.

                      I played same video on my another television which is 4k but manufactured by tcl, supports 4k content on youtube and shows 4k option in the youtube application and i have an internet plan of 100 mbps and router too is of high model, so the idea that low internet speed is causing the issue is eliminated.

                      I contacted vu support regarding this issue and i was told that the inbuilt youtube application or any other application inbuilt in the television does not support 4k and the only way i can view 4k content is through a pen-drive or connecting a 4k capable device via hdmi device like chromecast ultra or amazon fire stick 4k.

                      The name itself is deceptive as
                      Vu iconium 109cm (43 inch) ultra hd (4k) led smart tv
                      Indicates that the smart television is 4k when it really is a 4k television with smart features capabilities but it is not fully a fully smart television as the software does not utilise the hardware entirely.

                      This is an example of deceptive marketing by vu and flipkart where customers are led to believe that the television bought by them is 4k and now for me to enjoy the 4k panel, which i have no way of confirming, i will have to invest approximately 5, 000-7, 000 rupees to purchase an amazon fire stick 4k or chromecast ultra which totally negates the idea of the television being called smart in the first place.
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        SREE LEKSHMY
                        from Thiruvananthapuram, Kerala
                        Jan 11, 2019
                        Resolved
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                        Resolved

                        Address: Thiruvananthapuram, Kerala, 695001

                        I availed flipkart pay later service on december 2018 and the due date for payment was 10th January 2019. And iMade payment for Filpkart Pay Later on[protected] and amount is debited from my bank account but payment is not reflected in flipkart account. I contacted your customer care team two times and the response from their side is not satisfactory. I still recieving messages regarding my overdue amount. And very sad that my flipkart account got suspended. Please do the needfull.

                        Registered Mobile Number:+91 [protected]
                        Feb 20, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 12, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 17, 2019
                        Flipkart Customer Care's response
                        Customer raised concern for that she Made payment for Filpkart Pay Later but amount is not reflecting in flipkart account now, interacted with customer about the same and customer confirmed that amount is already reflecting in flipkart account . Hence closing this case from our end.
                        Verified Support
                        Jan 17, 2019
                        Flipkart Customer Care's response
                        Customer raised concern for that she Made payment for Filpkart Pay Later but amount is not reflecting in flipkart account now, interacted with customer about the same and customer confirmed that amount is already reflecting in flipkart account . Hence closing this case from our end.
                        Delayed the product and playing games to customer and providing useless information and wasting customer money and time .
                        I have a Flipkart account but from last 4 5 months I am not able to login into my account and I am continuasouly getting emails calls about making payment of paylater account credit but I have not used paylater for any purchase on Flipkart please help me with this issue.
                        Please help me and resolve this issue as soon as possible
                        Ashish7597's reply, Jan 6, 2019
                        My Flipkart account number-7597805388
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                          M
                          mohitsonal
                          from Delhi, Delhi
                          Jan 11, 2019
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                          Address: North East Delhi, Delhi, 110032
                          Website: WWW.FLIPKART.COM

                          Maine 25 dec 2018 ko ek bluetooth headset purchase kiya tha yahan par aane ke bad wo piece damage nikla main 26 dec 2018 ko reurn ke liye process main dal diya aur 26 dec 2018 se lekar abhi tak na to mere pass se head phone nahi leke gaya aur jab bhi customer care par bat karta hun hamesha 24 hrs to 48 hrs ke bich call ayegi magar abhi tk call nahi ayi har 3 se 4 din bad call karta huna tabhi 24 hrs to 48hrs ka wait karo
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            shivsandeep
                            from Idukki, Kerala
                            Jan 11, 2019
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                            Address: Thrissur, Kerala, 680503
                            Website: Flipkart

                            I have ordered kaspersky 1 year mobile security on 18th december 2018 by flipkart pay later. While ordering it was mentioned that the product activation code will be sent to my registered mail id within 24hours. Today is 11th january 2019 till now i have not received the activation code and flipkart was sending me mails daily regarding my payment dues (Which i had to pay before 10th december) from the 31st december to january 9th (Which i paid on 9th). I contacted flipkart customer service about this issue but no use. Even today when i checked my orders it's showing delivery will be made by 21st december 2018. Very disappointed with the service.
                            Flipkart customer support has been notified about the posted complaint.
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                              J
                              Joy cl
                              from Mannarakkat, Kerala
                              Jan 10, 2019
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                              I had bougjt indulekha bringha hair oil.
                              It was mentioned as a new pack improved
                              Formula hair oil. It was delivered today. But unfortunately the seal was broken. Oil was spilling all over. The delivery was in short a disaster. I am deeply disappointed with the service and would like to get the product replaced. Or i would like to get a reimbursement.
                              Flipkart customer support has been notified about the posted complaint.
                              Sir,

                              I was purchased this mobile via debit card EMI, So kindly send the EMI schedule against this one. ie, When the EMI comes from bank, EMI amount, any chance to return, how to pay an alternative mode. Expected ur reply
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                                S
                                srv1991
                                from Kolkata, West Bengal
                                Jan 10, 2019
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                                Address: Howrah, West Bengal, 711106

                                Product description: royaloak urban engineered wood tv entertainment unit (Finish color - wengy)

                                Order id:my orders

                                Od[protected]

                                I need 100% refund. For the first time i have placed order in flipkart to buy something like this and had the bitter experience.
                                Even i am not able to get in touch with the relationship manager with contact number-[protected].
                                Flipkart customer support has been notified about the posted complaint.
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                                  T
                                  Tushar Sharda
                                  from Chandigarh, Chandigarh
                                  Jan 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: Panchkula, Haryana, 134116
                                  Website: www.flipkart.com

                                  I made payment of Rs. 16000 for purchase of Nokia 6.1 plus using Flipkart application on 08.01.2019, still after two days there is no confirmation of my order. I am being harassed by Flipkart, when I talk with customer care they say our backend team will contact you and resolve your problem and backend team called once there was no voice from other side, they did not ring again. My money is blocked and i cannot buy a mobile from somewhere else as well.

                                  My transaction details

                                  Sms received after payment

                                  Thank you for using your SBI Debit Card 459XX9943 for a purchase worth Rs16000.0 on POS FKPAYMENTS at FKPAYMENTS txn# PT[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

                                  Details given in email

                                  Transaction ID: TX[protected]

                                  We tried to get in touch with you on 99xxxxxx15and 97xxxxxx75 to discuss the issue about your order ID OD[protected] but couldn't reach you.

                                  Why can't they send me a simple email and resolve my problem.
                                  Feb 25, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 12, 2019
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                  Verified Support
                                  Jan 25, 2019
                                  Flipkart Customer Care's response
                                  closed this case
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                                    shakthiachu
                                    from Mannargudi, Tamil Nadu
                                    Jan 10, 2019
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                                    I ordered an nikon en el 4a for that i got an nikon en el4 which is completely different. When i received an product at same time i sent return request they told it will be picked within 3 days and they never called to pickup the product and return was automatically cancelled again u gave the complaint same the result again i tried they said they escalate to technical team they will solve the problem within 9th january i also mentioned i will be available after 6 pm or else i asked for there time that i can be free they called at morning and they are saying that they tried and i didn't response was there mail sent by them. Same thing was happend when i called next time same procedure was applied from flipkart. Please take some action this is my second time experience. Worst service from flipkart
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Sasi mundaplakkal
                                      from Manjeshwar, Kerala
                                      Jan 10, 2019
                                      Resolved
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                                      Resolved

                                      I have paid Rs1654/to you for purchasing one aristocrat bag through SBI internet banking on27/12/2018, payment towards your a/c is confirmed by bank.but you are not responded till date Hence you are requested to refund the amount to my a/c through sbi with out delay as I have already purchased the bag on cash on delivery Since you have not responded to my oder, I canot provide any oder no.to you
                                      Feb 18, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 17, 2019
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        smahajan4
                                        from Varanasi, Uttar Pradesh
                                        Jan 10, 2019
                                        Resolved
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                                        Resolved

                                        Website: www.flipkart.com

                                        Order id: od[protected]
                                        I ordered a mobile phone which was delivered on 31st dec and there were two issues with it.
                                        1. It was dead on arrival
                                        2. Sim tray was missing
                                        Flipkart raised my replacement twice. First time they selected the reason "sim tray missing" and added "dead on arrival" in comments section. To which their delivery partners denied the replacement saying that they have only got the reason as sim tray missing but not dead on arrival.
                                        Second time they selected the reason "dead on arrival" and added "sim tray missing" in comments section. A technician was assigned who visited to check if the phone is working and confirmed that the phone is dead on arrival. Then their delivery partners again denied the replacement saying that they have only got the reason as dead on arrival but not sim tray missing.

                                        Each time they told me that it was due to wrong reason selected, and the right reason to be selected is "multiple reasons", when they don't even have that option in their dropdown. When they don't have that option how can they ask to select it. They don't update their delivery partners about the full information.
                                        It's been 11 days since i am continuously on calls and explaining all this story again and again.
                                        I just want the replacement, because the phone is dead on arrival and the sim tray is missing. I don't know which reason they want to select. I have told them these reasons again and again.
                                        Feb 17, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 11, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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