Flipkart Complaints & Reviews

I have ordered a dell company laptop and received a lenovo company laptop. It took 15 days to reach me and now when i asked them to replace then they are telling to return and provide refund. But i have purchased during the sale in reasonable price that i cannot miss as now the price has increased by 5-8k. Now i am asking them to send me the right and updated invoice as i cannot claim the warranty of the product. But they are not listening and not responding.

I ordered Lee cooper casual shoes..but Flipkart delivered someone used&dirty shoes..so i requested to return the product & refund my money..two times I given request & at the end of pickup date showing return cancelled in Flipkart application.also many times i spoke to flipkart customer care executives about this matter..but no possitive result...so please do the needful

My shipment number:[protected]
Name: Ragesh V Raj
Mobile number:[protected]

I am not able to update my email account in my flipkart profile. The previous email adress which is registered is wrong and i have no access to it.
While updating the email account it requires otp from new email and otp from old email account and the password but as i have no excess to my old email i account i cannot enter otp.
I have been trying from a no. Of days and i have contaced customer care also but they knew nothing...

Email received from flipkart after complaining That i was not able to login to my account.
"Hello,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Regards,
SUNITA YARAGUDRI
Flipkart Customer Support"

I have always ordered from flipkart for my self, my family or either my colleagues, All delivered goods were means for personal Use only.

Still Flipkart banned my account with False allegation(With Worth Rs 3780 Plus Coins), Initially flipkart Provided Plus account and provoked user to order and plus coins, and once I had plus coins 189 valued 3780 INR . They blocked my account with false allegation, even though none of my single order was resold, even if I told flipkart that I am ready to provide proof for any order that delivered goods are being used for personal purpose only.
Still They are not hearing my requests.

Initially provoking user's to purchase more and more and promising redemption of coins against flipkart gift voucher and more, then suddenly blocking account on Dec 6 2018(whereas no new order was placed from last so many days, last order 18 Nov 2018) with false & base-less allegations without any proof .

I lost my 3780 worth of coins and also can't download my past invoices also, whereas not even a single product was re-sold.
Which completely says flipkart not provided what they promised me.

I ordered 1 mi of note 5 pro mobile flipkart which was delever on december 10 but in that samsung got the keypad mobile, i gave 1169 rupees to the company, but i got a mobile of rs 1200, whose order number is od[protected]
Name - sharad kumar
Mobile number-[protected]
Email id - r. [protected]@email.com
Please take action on flipkart
Please help me sir

I ordered 1 xiomai poco f1 from mobile flipkart which was delever on December 10 but in it samsung got the keypad mobile, i gave 25999 rupees to the company, but i got a mobile of Rs 1000, whose order number is OD[protected]
Name - Ravi Rathore
Mobile number-[protected]
email id- [protected]@gmail.com
Please take action on Flipkart please help me sir

I have purchased sandisk memory card of 32 gb i received it on 6 dec 2018 but its not working better replace it as soon as possible before i register a complaint and it was also there to have an adapter with that memory card but i didnt evn receive that do take a fast step before i take a action. It would reduce faith of people to shop online especially from flipkart and it wont take a long time for a negative impact of it to spread all over. Even though i didnt receive adapter with memory card i hadnt complaint or thought of returning but the height was that even memory card is not functioning

Order ID: OD[protected]
I hereby inform you that, i purchased a product from flipkart recently and it was found faulty. So i raised a return request within the return period. I got a confirmation of replacement and i received a sms and e-mail.
But without prior notice through sms or phone call the replacement was cancelled from flipkart end. And now the return policy is over. They are neglecting to make a replacement and asking sorry for inconvenience caused.
I have called flipkart for support more than 20times till now but they are neglecting us...
They called me once on 7th dec and said that they will resolve the issue but not seen any progress.

I kindly request you to make us ease from this process...
Thank you,

Kiran n
[protected]

My name is Priya
Reg. mobile no. [protected]
Alt no. [protected] ( contact this only )
Reg mail id ( Flipkart ) priya.[protected]@gmail.com
I got POCO F1 in BLACK COLOUR yesterday 9 dec 2018 And i Raise a replacement request as the same day.
1) I got Different Colour mobile.
2) Many scratch's on charger. It is a used product.
3) No polythene on the mobile box. ( Not properly packed ).
replacement accepting date shown on flipkart is 9 December 2018 And today is 10 december 2018 I don't get any Resolution from flipkart. please resolve my problem as soon as possible.
All Details are attached ( screenshot ).

I placed an order with flipkart and they just went ahead and cancelled the order without any notification. Now they are asking me to buy the product again saying they have refunded the amount, but now the price has bumped up by couple of grands. I was not at any fault in this process. They made me wait for the product and now they are asking em to pay more.

Tried reaching out to the customer care, even spoke to the customer care supervisor. All they had to say that they cant do anything.

This is highly disappointing and frustrating from a consumer perspective. I am looking forward for flipkart to help me out with this inconvenience.

Order date: 08/12/2018
Order: od[protected]

Today i received a parcel from your tirupur office.My address is very clear in center of my city, but your delivery boy misbehavior during delivery.I was more disappointed about flip kart service.

Your courier AWB No: FMPP[protected]

courier name: e-kart logistics

tracking id : FMPP[protected]

Finally, i have reached the milestone of 50 coins in flipkart plus account on 3rd dec and i want to redeem that but unfortunately my account is not accessible due to some problem on app as well as website, i have done the forget password thing but then to i'm not able to access my account and also i have recently bought a laptop and many things in big billion day sale which invoice is been there on that account only so i want the invoice of that for warranty issue and all please solve it and i want the coins as well as i have earned them.

I purchased a bosch 6.5kg fully automatic washing machine with exchange from flipkart on 7th december 2018 and paid rs.11160. On 8th december 2018, the person from flipkart came and rejected the washing machine of exchange and asked for the difference amount of ₹1900, on asking about refund he said "you can return it easily within 10 days and you will get 100% refund", due to this assurity i took the delivery and paid him the balance 1900 in cash. On the very next day on 9th december 2018 when i asked for refund and return of product (Which is even not opened and is as it was delivered), flipkart refused to take the product return and refund me the amount.

I'm unable to pay flipkart pay later due because flipkart has blocked my flipkart account. Flipkart is continuesly annoying me by calling and messaging. I have reported the complaint to flipkart by calling toll free number.

When first time i report it to flipkart by calling, customer executive roughly said me that i can't contact regarding this issue to toll free number, i must contact on through their website contact option, but i can't find a contact option there for this reason, also this option is only for logged in users. As my account is blocked how can i login and contact through website.

Then after one day i have called them again. At that time a executive very kindly said me that they had forwarded a complain regarding the issue and an executive will contact me. As that executive said, another executive called and said me that i cannot open that account anymore and he hanged up the call.
Today is last date of payment. Since tomorrow i have to pay the fine of 200. Its the fault of flipkart, they blocked my account and charge me fine. Its a cheat. I'm ready to pay the due since 1st january.

Hi sir/madam,

This is to inform you regarding the issue i am facing with flipkart delivery issues.

I was informed that return/exchange will be done on 08th dec 2018, but still on 10-dec-2018, it is not yet delivered/exchanged the product.

When i was told to talk to the senior executive, the way he spoke did not look good any he questioned that you may cancel the product and not to contact flipkart again for any other product.

I request you to look into this serious issues and take a necessary action against the concern department.

Thank you
Srinivas k

All items were billed but items are not received.
Order id: od[protected]

Issue 1: ordered 29 items, billed 29 items but received 26 items.
Issue 2: ordered aashirwad atta 10 kg but received pillsburry atta 10 kg.
Issue 3: ordered madhur sugar 1 kg not received.
Issue 4. Ordered rice 10 kg not received

Pfa image for above reference.
It was checked in front of the delivery executive.

Whole order i have cancelled, my concern is, how these guys can miss 10 kg rice, atta is changed, free items are not added.

Bad experience, bad operational team ans well as customer support.
There was zero support from customer support and even they sound arrogant.

Day to day & daily i spoke 5 to 6 customer care member. Still my problem is not solved. At least those people can look my mails. But they are not look at this issue. Regarding syska 11000mah power bank issue. Again and again they are asking from the beginning.. What i do?
They are said we can solve this problem with in 6th december 2018 to. Still not solved. Just go through my previous orders. Is this flipkart response?. Then how to i buy any products in online market.in future i don't purchase any items in online market (Flipkart) and also i won't suggest to anyone for your shopping. Already i contact syska customer care. Those people also did not give any correct response. Filpkart side also same like this.
Because this item i bought in flipkart website only.

I hope you have to taking responsibility for this issue.

Flipkart blocked my account saying that i've returned many times and the fact is that i haven't returned anything... I've tried reaching them via mail, twitter, facebook but they keep on saying the same reasons...
They have blocked my 2 accounts and i'm sure i have not done what they are saying. They have blocked my mobile numbers also

I need an explanation on the same or unblock my account.
Account id : [protected]@gmail.com, [protected]@gmail.com

I am unable to login into my account for the past 15 days, I already made a complaint twice on the toll free number[protected]. Till now the problem is not resolved. Kindly make an arrangement for the rectification as early as possible and the error message mentioned below:

Error message : "Login unsuccessful. Please retry in a minute."

It repeatedly showing the same error again and again for the past three weeks. Kindly do the needful.

Till now the problem is not yet solved, they told that the problem will get solved in 48 hrs, but now it has been more than 72 hours, still facing the same issue . Kindly rectify the issue as early as possible.

My flipkart account associated with sudipghosh. [protected]@gmail.com has been blacklisted by flipkart. Reason unknown. Contacted flipkart on 1 dec. They are unable to provide reason of blacklisting and they are also not withdrawing this blacklisting. I am a genuine user. I have already given my id as they have asked. But flipkart did not do anyhting. They kept on increasing the resolve time each day. Since 01 dec i have been hearing that they need more time. I think it is a never ending loop. Give me reason of blacklisting my account or solve my case.