Flipkart Complaints & Reviews

I ordered Mi TV from Flipkart on 14 June, the I cancelled it on 15 June.
I placed the order via my Debit Card EMI.

Order was cancelled, but I did not get any refund nor the EMI is cancelled.

It has been 15 days I am chasing Flipkart customer care, but no resolution has been provided.

I also contacted the bank myself as Flipkart is not supporting to cancel the EMI.
BANK is asking the proof of cancellation and UTR number that Flipkart is not providing to me.

Please help, today is 2 July and EMI will get deducted on 5 July.

Attaching screenshot of how irresponsible Flipkart is. They are just fooling me, closing issue and reopening new and thus delaying my resolution.

I ordered moto edge 40 on 21st of June at the time of booking it shows the product will get delivered in 2 days after booking it went to 2nd of July and till now the product was not shipped yet and there was no proper answer from the customer care

This payment option is not available for this order. Please try some other payment mode

I ordered moto edge 40 on 21st June through my card. After purchase it showed that the estimated delivery date is 3rd July and the item will be shipped on 1st July, but till now no update from their side and item is not yet shipped. Is Flipkart fools us don't know why this shot is happening like this
Completely unsatisfied.

నా పేరు M. Mahesh.ఈరోజు నేను redme9 pro max కోసం 498 రూపాయలు చెల్లించాను. పేమెంట్ చేసిన తర్వాత ఎటువంటి స్పందన లేదు, ఇది నకిలీ వెబ్‌సైట్ అని నాకు తెలిసింది. దయచేసి నా డబ్బుని వాపసు చేయండి మరియు ఈ రకమైన నకిలీ వెబ్‌సైట్‌లపై చర్య తీసుకోండి.. ఇప్పుడు నన్ను ఎవరు మోసం చేశారో చెల్లింపు వివరాల గురించి నేను సమాచారాన్ని పంచుకున్నాను
నేను ఈ upi IDలో మాత్రమే డబ్బు చెల్లించాను

నా పేరు m.maheshఈరోజు నేను redme9 pro max కోసం 498 రూపాయలు చెల్లించాను. పేమెంట్ చేసిన తర్వాత ఎటువంటి స్పందన లేదు, ఇది నకిలీ వెబ్‌సైట్ అని నాకు తెలిసింది. దయచేసి నా డబ్బుని వాపసు చేయండి మరియు ఈ రకమైన నకిలీ వెబ్‌సైట్‌లపై చర్య తీసుకోండి.. ఇప్పుడు నన్ను ఎవరు మోసం చేశారో చెల్లింపు వివరాల గురించి నేను సమాచారాన్ని పంచుకున్నాను
నేను ఈ upi IDలో మాత్రమే డబ్బు చెల్లించాను

I had placed an order for motorola edge 40 on 21st June 2023. Before placing the order the delivery time shown was within 2 days for Bangalore. After placing the order it change to 1st July. I was shocked to see it took so long to deliver a mobile when other platforms are delivering the phones in a day or two. Today early morning, 1st July, the website is showing as the seller has dispatched but the courier partner has not picked the product yet. If the order has been placed so long back, I am not understanding why has the courier guy not picked the order yet. Don't know where the problem lies. I clicked on the help button since I could not find the flipkart customer care number, i got a message saying that the complaint has been logged and they will get back to me on 5th July??!!. And to make make it worse the delivery date now mentioned in the website after raising the complaint is 8th July. How long do I have to wait for mobile phone to be delivered. Very disappointed with flipkart.

I ordered WD Blue 1 TB Laptop Internal Hard Disk Drive (HDD) (WD10SPZX/WD10JPVX) (Interface: SATA, Form Factor: 2.5 Inch) from flipkart which was delivered to me on 25th of Jun 2023 which i ordered on 21st of jun2023 . first the product is delivered to me is without a bandbox of wd hdd and in box there is only a hard disk nothing else . box is simply brown color box box quality is totally worst . and that delivered product is not working in my laptop so flipkart provide me a replacement . so replacement is done on 30th Jun 2023. and delivery agent comes to pickup my product and let you know one thing that the delivery agent is not that person whom you assigned on the delivery time they told me that person who is actually a delivery person is not available and for verification of my old defective product they click my product image and send to that person to delivery actual person . the delivery and pickup location is not same of my given address so delivery agent is hurry so I pickup my parcel and give otp to them . and when i open this parcel at my home the product i received is blue colored plastic ball . i have a video prof o[censored]nboxing and tampered box images . when i complaint to flipkart customer care they don't resolve my query . i will attach all the screenshots of tracking status and invoice and all .
i will also send seller details:

Sold By
S M COMPUTERS,
638, GALI NO-06,
24 FEET ROAD, ADARSH NAGAR, NEAR 24 FEET ROAD,
FARIDABAD - 121004

Flipkart Order Id : OD[protected]
Latest Refund ID:[protected]
Incident: IN[protected]

I am writing to express my deep disappointment and frustration with the recent developments concerning my return request. Despite the assurance provided by Ms. Seema Ashok Vasudev, a representative from Flipkart Customer Support, through email and telephonic communication on 26th June 2023 at 16:59:34 it was clearly stated that the tablet would be picked up without any technician visit. This was explained to me due to the tablet experiencing intermittent faults and running on an outdated OS and security patch. Additionally, the tablet had already undergone three technician visits. My return request for the tablet has been rejected by the seller, and no technician visit was done.This sold the tablet manufactured in September 2021. security update june 2021.

This deceptive approach exhibited by your service team is highly unprofessional and completely unacceptable. As a loyal customer, I placed my trust in Flipkart and expected a superior level of service. However, the TCL Tab Max 10 that I purchased has proven to be faulty, running on an outdated Android 10 operating system without any updates or security patches since June 2021. This outdated software has resulted in numerous bugs, vulnerabilities, and a severely compromised performance, rendering the tablet practically unusable.

The lack of appropriate after-sales support and the dismissive attitude demonstrated by your customer service team have deeply disappointed me. I had expected Flipkart to stand behind the products it sells and provide effective solutions to customers facing such issues. This experience has shattered my confidence as a loyal customer.

I kindly request you to reconsider my return request as a special case. As a loyal customer who has put faith in Flipkart over the years, I believe I deserve fair treatment and a prompt resolution to this matter. I urge you to take immediate action to rectify this situation, including approving the return and refund of the defective product.

Dear sir or maidem
i am gulshan kumar from makshudpur karaia, ps, shyampur bhathan dist sheohar Bihar . my father name is mr sanjay kumar singh .
i bought a miltion theramous from flipcart on 21 may 2023 on the name of kameshwar kunwar .my order id is -od[protected]. i recived on mon 27 2023. i get wrong itm totally different product from flipcart i allready complaint many time regading my product replacemt or my refund .every time they well gave me a new date . but my product was not pickup . so i requested u to please solve my problme .
you faithfully
gulshan kumar
mob no- [protected]

I had ordered a product from flip kart on 27th June ie tuesday, its been around 3-4 days now, yet there is no response from flipkart, there is no updation in the ui page nor they are replying via email. Just asking me to wait for 24 hrs, 48hrs, 3 days, 8 days and so on, money is deducted from my account, yet the executives are not confirming nor denying about the product, order id : OD[protected]..
They are just ignoring the requests nor replying about it properly, worst experience with flipkart .
Complaint no:in[protected].

FLIPKART PAY LATER OPTION SPECIFIC TO MY ACCOUNT UNAVAILABLE
Flipkart provides pay later option to its valuable customers not only on flipkart assured products but on all products. My query stands unresolved with false to no information provided by Flipkart and its App. The company's customer care is fooling around with its customers by offering them products at a cheaper rate with low quality products. Secondly, a customer is offered to use flipkart pay later option for its purchase. credit limit about 30uyum000. But the purpose is lost when this particular service from flipkart is made unavailable to the user for its purchase.Then why poeple should shop through flipcart

Hi team,

I have ordered a product in Flipkart and returning due to size issue, pick-up should complete on17thJUNE2023, but pickup not happened and I didn't received any call from pickup agent so far.

After this i reached Flipkart support, they reopened pick-up request and mentioned on or before 03rdJULY2023 pickup will happen, so far nothing happened. Kindly check and help on this at earliest.

In Ekart, i can see daily, OUT FOR PICKUP
https://ekartlogistics.com/shipmenttrack/FMPR[protected]

I ordered a mobile phone on 26 june and firstly the promised date for delivery by Ekart was 28 june, but the order got misroute and didn't approached me, after that I called Flipkart CS and they said they will resolve the issue but there's no response from them, the problem is the the order arrives the nearest hub (Muktsar hub) and then left to ludhiana hub that is far from me and this is repeating, after ludhiana hub it gets back to mukstar hub, then again it goes to ludhiana hub, I am so frustrated of this, please help!

Order id: OD[protected]
Ekart tracking ID: FMPP[protected]

I bought a zebronics sound bar from fipkart i received a defective piece and then i placed return request but they cancelled my return request automatically without any reason, i have no call from Flipboard, but they said your Return Request Call Rescheduled, but I have no call from their side. They doesn't give me a replacement help me i want my money back.

Ekart rejected my return request saying that the product is mismatched. However, nobody from Ekart has visited to me for picking up the product. A delivery person called early in the morning saying that he would come to pick my product within half an hour but he never came. We called him multiple times but he did not pick up. This is my tracking id FMPR[[protected]] for APPLE iphone SE (2020). I have already filed a complaint at the Flipkart logistics but there has been no reply.

For this order the product was not working, from40 days onwards we are discussing with your customer care executive since 29 days onwards but no one resolved the issue. One of your executive shared the number for the product seller we discussed with them they are telling that we need to share the product to the mumbai location then they will provide the service, I discussed with them through whatsapp and calls and requested them they told us we will share the armature to your location west godavari they ask our address also after that i was follow up them after 10 days they told me that for that location service will not provide and asking me to share the product to mumbai. If I didn't shared they will not provide the service.
We don't know the seller location and details in the google also it was not showing. The flipkart executives telling that you can directly discuss with the seller we can't do anything we are the mediators.
If we are purchasing the website means they are the responsible person who sold us.
If I expalined the issue to the executives they are telling that we will try to resolve after the call was disconnected they are mentioning the issue was resolved.
We are asking them to connect the call with their supervisors but they are not connecting the call if we ask the mail they are not sharing but they are asking the feedback for the conversion.

I ordered moto edge 40 from Flipkart. it showed that the order will be delivered on 19 June(ordered on 14 June) but after ordering it automatically chaged to 29 June, now today is 29 June and I don't know, they still aren't delivering. What is wrong with this site and service. I am starting to think this was a mistake, first not in stock, then when in stock not delivering, I am thinking this was big mistake, never buying anything again from Flipkart.

Order I'd OD[protected]
Order Date 14 June 2023

This concern is regarding rat protection panel which was of made up of cardboard and delivery related.

On 14th of June, I've ordered Samsung 8kg front load washing machine through flipkart.com

On 15th of June, product was delivered and installation was done on same day too.

Regarding delivery boy,
He and his senior deliberately demanded extra money from exchange old washing machine by keep telling me different things. Even he told me not to deliver my order now, kind of strange he might giving an excuse at that time.
Later on, I had to show the screenshot of everything that you cannot charge extra money over this.

After taking his statement over recording, he finally decided to handover new washing machine to me.

It was difficult to lift a machine through stairs, so I requested them to lift through cable from outside.

He straight away denied that Flipkart is not allowed us to do that, Flipkart allowed us to lift a machine through upstairs only. Even I had to helped them to life a washing machine to 2nd floor which kind of again was not my duty. Afterwards I paid 900rs to rider for difference of an old washing machine.

Afterwards Installation was done on same day which quite good and very well explained by installation guy.

My main concern is about cheap rat protection panel which is made of low quality cardboard. And under warranty, it is clearly mentioned that any damage through rat, insect, or cockroach, warranty will not count.

This is truly not fair that customer has paid money after checking whatever information was presented on Flipkart website or Samsung website.

It was not clearly mentioned about rat protection panel, even no images are currently available on any website. Even Samsung Customer care is not aware of too.

So as per me, entire body was should be of plastic or steel.

So I have a right to ask, right to complaint about rat protection panel which should be given during delivery or installation,

Entire body should be made up of plastic or steel, no idea or no logic behind giving cardboard panel which can easily sabotage warranty of the product if anything mishappens.

Because rat can easily bites the cardboard to enter into bottom, where bottom part is full of wires and part, which can be easily damage in few months, moreover washing machine vibrates alot during last stage of cycle, it moved from its place very quickly.

So kindly take an action against Flipkart and Samsung, so that they can provide me good quality rat protection panel and fitted by their technician soon.

Else my entire money could go in vain even after telling all things after day of delivery.

I would request you again to deliver good quality rat protection panel as soon as possible to my house.

This is serious issue for me,
Customer should get what he/she has paid for.

Note: Samsung demanding extra money for plastic panel which is not acceptable, and it is clearly unfair way to do business.

Every Appliances whichever available in the Market, either it's made up of plastic or steel. Talking about external body of an appliances.

I activated Flipkart Pay later before 10 days and my limit is 10k but whenever I go to buy any Product it shows " Flipkart Pay Later Unavailable" then I talked to customer service but after that no issue resolved.
Flipkart is bad Company and it's Service is also bad.