Flipkart Complaints & Reviews

On 23rd october, i placed an order with flipkart of 15000/- approx. The delivery date was 27th october. When delivery date was passed, i contacted them and asked the reason, they said that it's a logistics issue hence please cancel the order. I emailed them to cancel the order. Since 1st november, i have been struggling to get my refund from them. Everytime i reach customer support, they just reply back that i will get an update in 2 days. They always say that their team is working on the issue and will update me. But i never get any update. I have reached them via every communication, email, phone, twitter etc.
But to no avail. I want my refund from them.

I am regular using flipkart for shopping and purchase costly items regularly recently i have purchased some item during big billion sales from flipkart and purchase around 7 to 8000 product but one day i have some issues in one product so i want to return it when i was doing this process my account gone blocked without giving any notice i have contacted so many times but no response gave me. I'm using cardless emi facility and i want to pay my outstanding amount of rs 3243 but due to account blocked i'm not able to pay my amount. My flipkart account no. Is [protected]
And mail id is [protected]@gmail.com

Flipkart has locked my account when i am contacting to flipkart customer support they will not open the account.. This is the service flipkart is giving.. Why i am trying to. Open i am having money in flipkart wallet.. Please take this issue as seriously and take action against flipkart... Flipkart registered moblie no.[protected]. I need my money or unlock my account.. This is a fraud from flipkart... How can you block my money do you have the rights to lock customer money... I am telling once to reverse my amount...

Hello flipkart,

I ordered from flipkart and i have had the worst experience of my life.
I ordered gritstones solid men's v-neck yellow t-shirt from your website on around 26 nov, 2018 and my product was to be delivered on 12 nov 2018. As i was awaiting the product to be delivered i received your message stating the shipment has been cancelled.
I am so surprised that how can they do it, i am a regular customer in flipkart but now it seems that its a worst service because i was waiting for the product to gift it but now...

Hello flipkart,

I ordered from flipkart and i have had the worst experience of my life.
I ordered jbl t250si wired headphone from your website on around 26 nov, 2018 and my product was to be delivered on 12nov 2018. As i was awaiting the product to be delivered i received your message stating the shipment has been cancelled.
I am so surprised that how can they do it, i am a regular customer in flipkart but now it seems that its a worst service because i was waiting for the product to gift it but now...

I ordered a product via debit card for 9, 999/- on 3 nov 2018, it was delayed (12nov expected date) and not received yet but showing return. Product doesn't reached at my place and shows out for delivery.
I got a sms of street service associate he doesn't called me but when i tried he was not receiving calls. ([protected] his mobile no.). Shipping address was gondia, maharashra and tracking shows jabalpur. Shipment not reached at mine place and how does it shows return

I have taken mobile from flipkart in october 3rd october.

When i got mobile from first day i have complained that mobile is not good
Got replacement after many follow ups
Replacement mobile also having same issue
I have been following up from 4 th nov till now no response when i called they are telling take to service center.

लॉग इन नही हो रहा है जबकि मैं कई बार प्रोडक्ट buy किया हु, अब loging नही हो रहा है 8 दिनों से मै परेशान हु loging नही होने के कारण, जबकि मै पुराना कस्टमर हु फिल्पकार्ट का, कृप्या मेरी loging करने में सहायता करिये, फ्लिपकार्ट जैसे अच्छी कंपनी से भरोशा खत्म हो जाएगा, please मेरी परेशान नियो का हल करे, मेरा email id bhi link है और मेरा फोन नम्बर भी लिंक है तो भी password फॉरगेट नही हो रहा है

Dear team,

On 7th nov i enquired with customer care regarding the product benefits and offer by using sbi credit card.
By 4:28 pm i enquired with customer care, on telecom he confirmed that the difference amount of 5200/- will be automatically sent to our credit card even though the payment 31999 paid.
After taking confirmation from them i ordered ifb 8kg front load fully automatic washing machine.
Now i lodged complaint immediately after my payment 9:30 pm on same day 7th nov.
The offer that showing 26799 and telecom with customer care screen shots were attaching for ready reference plz do the needful.
Regards
E krishna
M. No [protected]
[protected]

Order : od[protected]

Flipkart assured refund rs 10599 on before nov13 02.00pm..

Still they have not taken any step on refunding... It's planned cheat from flipkart?

I have ordered honor 9lite with exchange due to some factor exchange failed and flipkart agreed to refund my amount on nov7'2018

Total amount taken from my account :rs 10699

Refund made by flipkart on nov7'2018: rs 100

Called up customer care rs 10599 will be credited on nov 10'2018 then nov13 and now again nov 17

In india bank transaction not more than a day... Is flipkart planned to cheat customer by returning rs 100 taking huge monet rs 10599 with them itself

I have bought mobile oppo f9 in big billion day sale, i bought this mobile for my sister but she was out of town when i received this mobile, when she came back and opened the box and switch on the mobile, she noticed that there is one dot in screen (Looks like someone has repaired the display) but as replacement policy is only valid for 10 days we were not able to do anything.
Now what to do with this defective mobile.
Flipkart is really the dump site where seller can dump its defective products.

I ordered a pressure cooker on 4 nov on with a excitement of gifting it to someone but it doesn't reached at my house even on today 14 nov while flipkart said that it would be reach to me on 9 nov know i am unhappy with flipkart because i have to gift it to someone. But it doesn't reached me even today on14nov so please tell me what can i do. I am so angry and it is common

I had ordered an honor play 64gb from flipkart via order id od[protected] from my account (Akhil. [protected]@gmail.com). I have received a different product and not the honor play. I have received some panasonic mobile which is broken and the box is also in damaged condition (Pics and unboxing video are given below).
I had applied for replacement of the product but flipkart had rejected my return request giving a reason that:

"we are sorry to let you know that the seller will not be able to fulfill your return request as the reason selected by you while raising the return request was incorrect."

I want my replacement. Please do the needful as early as possible.

Thanks and regards

Akhil chhibber
Akhil. [protected]@gmail.com

I have affiliates account with flipkart, i have crossed the required amount which is mentioned by flipkart, i got mail that money will be credited to your bank account within 3 working days, but already 16 days has gone but i have not received my money. I made many complaints against them but they have not responded on my mail, so kindly take necessary steps against them

On 1st 2018 i had placed an order panasonic hair dryer order id: od[protected] by using flipkart pay later which i cancelled and after paying the bill of 449 rs i received a return id[protected], after calling customer care i was informed that i have received the refund in
Flipkart pay later account, but i had paid my bill using my debit card, so i should get the refund in the original mode of payment, but it was said that i can only get my refund in flipkart pay later wallet, there is no delivery option available at my area 190015, so the money in wallet is of no use, 449 wasted by your mean business tactics

I had ordered a puma flip flops and a hush puppy sandals worth a total of 2300rs, and mode of payment selected was cod. Proper address of my home was provided too. On the date of delivery, i received a text message instructing me to pick up both the items from an ekart facility which is 30km away, instead of the home delivery. On all my previous orders, the products were properly delivered at my home on the exact dates. I frequented flipkart especially because of the steady service. I tried contacting customer care and they were unable to help with my issue, their solution was to pick it up from the said place.
If in my future orders, the same is repeated, i will hav to depend on other online shopping sites with viable services.

This is the copy of the text message i received:

"ready for pickup: hush puppies men bla.. With tracking id fmpc[protected] from flipkart.com is ready for pickup at instakart services pvt. Ltd, empressnest building, near st. Francis church rd, kathrikadavu (Map location: www.google.co.in/maps/place/10.1125, 76.3768). Timings: 09:30:00 to 19:30:00. Please collect it before[protected] using pin: 5949 and pay 1649.0 by cash on delivery."

Pls do look into this problem and rectify it at the earliest.

Brgds,

Client.

Till today its get pending, i want it resolved soon, please sure for that, till 3rd nov to today its pending,, its matter of company goodwill also, i think, i mean how seller could be deny to return as per flipkart terms??
From customer care every time told me somebody from there side would have been make a call to resolve it but basically nobody called me, till today.
If it is not take any resolve then i have to knock higher authority and court door too. And in future i suggest to everybody to not take any product from flipkart, thats it

I have placed an order on nov 2nd and got it delivered on 5th of nov, 2018. As soon as i switched on the phone, i could feel unusual temperature on the finger print sensor. It was over heating and the fingerprint sensor became unresponsive. I requested for a replacement in flipkart. The technician visited and asked to install a application cpu-z to monitor the temperature.in that app, the temperature shown was in the range 50-65 degree celcius.
When checked back in flipkart website, i could understand that my request was cancelled.
When contacted the technician, i was asked to raise the replacement request again. This cycle continued for 5 days, and i have raised replacement requests 5 times and all 5 times, it was rejected by flipkart.
And now, nov 15th is the last day for replacement and still there are no signs of help from flipkart. This is really cheating from flipkart. When googled, i could find that i am not the only 1 facing this issue. Flipkart's service is really pathetic.

I replaced. My tommy hilfiger wallet because of different product delivered and today i got new one different product they are not deliverering right product i want the refund of my order after replacing my product i thought that next time i will get right product but once again this time again i got different productnow i don't want this different wallet and i will not buy this wallet

I've purchased mobile phone on 13.05.2018 with buy back guarantee policy and i am entitled for purchasing a new mobile by using buyback guarantee worth 15401 on my oppo f7 because
154th day from the delivery date has already passed and it dosnt shows the option of "claim buyback guarantee" please resolve this issue as early as possible
Account - [protected]@gmail.com