Flipkart Complaints & Reviews

Dear Sir/Madam,

I am writing to bring to your attention an issue with the Panasonic AC that I recently purchased from Flipkart. The Order ID is OD[protected], and the product name is Panasonic 1.5 Ton 5 Star Split Inverter AC with Wi-fi Connect - White.

The AC was delivered to me on 24/03/23, and the installation was scheduled for 26/03/23. However, during installation, it was discovered that the product was defective with gas leakage and no gas in the compressor. I immediately contacted Flipkart customer care service and was provided with the Panasonic brand customer service number. I contacted Panasonic customer team, and they informed me that they can only repair the AC and not provide a replacement, as it was a brand new product purchased from Flipkart.

As a Flipkart customer, I purchased the AC under the 7-day replacement policy, and I expect to receive a brand new product without any defects. However, I am facing undue inconvenience and dissatisfaction due to the defective product I received.

I request that Flipkart honor their replacement policy and provide me with a brand new product as soon as possible. The Panasonic brand customer service is not willing to replace the defective product, and I urge Flipkart to intervene and assist me in getting a replacement for the defective Panasonic AC.

I have always been a loyal customer of Flipkart, and I believe in the excellent customer service that Flipkart has provided in the past. However, in this case, I am disappointed with the response from Panasonic customer team, and I hope that Flipkart will take swift action to resolve this issue.

I have attached a copy of my invoice and other relevant documents for your reference. I request you to investigate this matter and take appropriate action to resolve this issue as soon as possible.

Thank you for your attention to this matter.

Sincerely,

Jagu Tarun

I had purchased the JBL headset, which is having issue i had raised the return request for 6 times and keep on rejecting it..the left speaker is not working,

I have placed an order on 9th of March, haven't received the order yet.

I ordered apple iphone 13 cost of rs 55648 on 11th April i cancelled it on 13th April because of inconvenience
I didn't receive my refund till now.im trying to reach customer care Flipkart but nobody is responding properly. They have given me 2 transaction I'd one transaction I'd doesn't contain any transaction in it another transaction I'd have transaction of 110rs with different recipient name those 2 transaction I'd are not related to refund.. please help me out with my problem

I have paid the flip kart pay later bill through phonepe but it's not reflecting on my ac

Am writing to file a complaint against Flipkart regarding an order I placed on March 26, 2023. I had ordered an LG air conditioner, but when the installation team opened the box, they found that it was not the LG product I had ordered. Despite repeated calls and complaints, my issue has not been resolved and my money has not been returned.

I have created flipkart account few years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

old number [protected] to new number [protected]
email : [protected]@gmail.com

.Hello Flipkart,

I bought  realme Gt  master on 15/12/2021(Order ID - OD[protected] under Smart Upgrade plan
 Rs. 7800 amount needed to pay one year later or return my mobile to Flipkart while upgrading mobile. So I returned my mobile under the buy back option (Order id-OD[protected] on 14th December, 2022) but pay later bill got generated along with 7800 Rs. So I need to return my mobile at zero cost and also need to pay a smart upgrade amount?  Are you playing with me? Why should I want to pay ? Even after returning my mobile to Flipkart? Raised complaint on January 1st, 2023 almost 4 months are gone. The complaint keeps on escalating every day I will get the call from flipkart they will tell me it is under process please wait for 48 hours or 24 hours etc... Next, send your account details we will send to your account but still I did not receive and next we will transfer to your gift voucher. I also agreed that I did not get any voucher from flipkart. so final conclusion is I lost my mobile and money flipkart is cheated me, I will sue you in court and claim extra money for testing my patience, wasting  my time, trust etc.

Regards
Vivek.s
[protected]

My flipkart account has been deactivated by flipkart and now I want be activate it but it is not activating shows blocked or call customer care.

In my account there is more 1000 supercoin is also there.

My flipkart account connected with my mobile no. It is connected with email also and when I enters the mobile no. And password it shows me "Account is inactive contact the customer support to reactivate it"
Plz solve this problem ASAP.

Phone: [protected]
Email- [protected]@gmail.com

I have placed an order on April 16 and delivery was promised on April 18. They didn't delivery it on time and kept on increasing the delivery date. Todays date is April 26 and product is not delivered. Some how I found the delivery partner and the hub were the product is, when I visited the hub the agent is saying multiple reasons for everytime I visited them. Finally I asked him how many more days and he was saying 1 more week even for searching the product in his hub, not giving the product even after going for pickup and speaking in a rude language.

Product serial match but delivery boy cheat and fraud with me and tell serial number mismatch and i don't know about how delivery boy known serial number and also say mismatch. phone no [protected]

Recently I ordered a smartphone which is Redmi Note 11, it was delivered in conditioned. After delivery when we the start phone, after that the phone is getting on-and-off continuously and automatically from the starting.
I am continuously trying to contact with Flipkart customers service but no one response me till now.
I want to return my product, please help as soon as possible.
I am already for a long time for resolution, I never expect such misbehave from Flipkart services.
order id- OD[protected].

Recently I ordered a smartphone which is Redmi Note 11, it was delivered in conditioned. After delivery when we the start phone, after that the phone is getting on-and-off continuously and automatically from the starting.
I am continuously trying to contact with Flipkart customers service but no one response me till now.
I want to return my product, please help as soon as possible.
I am already for a long time for resolution, I never expect such misbehave from Flipkart services.

My product invoice note download problem

Sir jab mujhe packaging mila to bilkul sahi tha lekin daba kholne per kuchh nahi mila us me item missing tha plz refund provide fast

Order I'd - OD[protected]

I've ordered an item from Flipkart on 20.04.2023 and it showed the last update on 22.04.2023. Since 22st of April I am continuously calling Flipkart customer care and Ekart customer care. Both are not responding. The tracking id no. FMPP[protected] Is showing error. Flipkart gave me the invalid tracking id. They are telling me to wait for the order. After that there is no update regarding the shipment. I tried to track it through the ekart website but it is showing that there is some issue with the tracking ID. I've contacted the Flipkart customer care and they told it is due to some technical issue from ekart. Should I file case in the consumer court ? Or cancel the order ?

Dear Sir/ Madam
On 20th April, my flipkart account was blocked due to the high number of returns request as per them. First they send fake, duplicate, broken product, expired date products, some products are missing from the box, automatically canceled order without any reason. In that condition if customer wants to request for return or replacement facilities as per flipkart term and condition. They blocked their ID. If customer talked to their customer support team, they will not solve the customer problem and give us only a date on this date your problem will be solved, but they will not solve it. They neither open blocked accounts nor refund wallets money to bank account.

The same thing happened to me. I sent a return request for the product as some items were missing from the box. They blocked my account now they neither open my account nor refund my flipkart wallets money to the bank account.

Now, I would like to request you that take some necessary action on flipkart so that from today, they will not harass another customer. This is a new trend of flipkart blocking customer id without any reason and loot all flipkart wallets money.
Thank you.

I want to exchange my allen solly t shirt but delivery boy name surender mobile no [protected] he is abusing me and harassed me and snatched my iphone and misbehaved he is illiterate why flipkart is hire like that boys he dont know how to do return pickup and waste my 1 hour kindly take legal actions and terminate the guy from flipkart service

Hello there. I was using Flipkart for about more than 3 years until they recently tricked me. I placed an Asics sports shoe bearing Order ID: OD[protected] on 07th April 2023 and I received the order on 10th April. The size of the shoe was too large for me and there were no smaller size available of the same colour. So I decided to wait for a smaller size to get back in stock as I can exchange within 10 days according to Flipkart policy. But unfortunately no size came back to stock. So on 15th April 2023, before the expiration of my return policy I placed an exchange request of a different colour (smaller size) bearing Order ID: OD[protected].
On 21st April 2023, I got an SMS in the evening that my exchange order is out for delivery but it didn't reach me. I thought that due to some circumstances the order may have been rescheduled. No courier agent tried to reach me. On 24th April 2023, I got an email that my exchange order was cancelled. What! Then I tried contacting the Flipkart customer care and they told me that the cancellation was not done from their end. I want to ask Flipkart why would I cancel the exchange order knowing that my return period is over?
Now I can't return it nor wear the oversized shoe.
Please help.

I order medicine from flipkart health plus and i received only some medicine when i call customer care they said we don't do anything sorry. I want my refund in my account i was paid full amount to the company.and the amount was 1500. I waited 1 month but they didn't send any amount to i wanty money bank in my account.