Flipkart Complaints & Reviews

I've been a regular Flipkart customer and i recently ordered a fossil watch. There was a size issue so I tried returning it four times but the serial number didn't match anytime. Tried contacting customer care but they literally don't help. They cut the call after putting on hold and misguided me. I was asked to wait and they said they sent a complain but instead I get notified that my return was cancelled (this happened 4 times again). The return policy is valid only till 13th April and I'm stuck. My money is literally wasted and if no action is taken I'd never think of ordering from this app.
My product id:OD[protected]

My consignment was not delivered, it supposed to be delivered on 5th April. I have not received any calls, but it has mentioned in website stating no response from customer. Pls have this look and arrange for faster delivery.

FMPP[protected]

Hi
I am sending request for the third time please solve my problem

I ordered a PS5 from Flipkart that got delivered on 8th Apr, 2023. The outer packaging by Flipkart was fine but the PS5 package was already opened, it had all company seals broken already. Inside this package I also found a bill for the same product that was not in my name suggesting that it was sold to someone before and they returned it back. I confirmed the serial no on the PS5 and on the warranty card and they matched so I plugged in the PS5 and noticed that the PS5 is not accepting disks. Its disk drive is not working.

I told all of this to the FlipKart customer care several times but they refused to either return the product or replace the product.

Clearly there is a fault of Flipkart as they sent me a used piece while I paid for a brand new one. Second, the PS5 delivered is faulty so It is of no use to me. My hard earned Rs. 50000 got wasted in this scam and these folks don't seem to care at all.

It is to be noted that I raised refund request for my product on 30th March as it has display flashing, camera and speaker issues. A technician visit was scheduled and he came on 7th April 2023 and did some basic tests and went. I have already stated earlier that the issues in my product occur either at half an hour interval or 5, 6 times a day. The technician stayed for only 15 minutes. The issues are still persisting and after spending 48000, a defective product has been delivered to me. Till now, no pickup has been arranged and refund initiated. In my previous complaint to consumer forum I got a reply from Flipkart that the seller has arranged a pickup but on Flipkart website or in my order section it is not reflected. A false information has been provided by Flipkart to me. I have kept all the proofs of communication and if I don't get the refund immediately then I will approach district consumer forum.

Hi I have ordered a product on 28th February it was given a delivery date of 11th March. But from 11th I am facing a Worst service I have ever seen I have ordered it more than a month ago not yet delivered when I contact customer service they come up with some exclution and provide deadline like 11, 16, 19, 21, 24, 27, 29... These are the number of excalation resolution dates. But nothing happens when I spoke with senior executive they also say the same thing if they don't have any answer they simply cut the call.nsumer forum
I haven't seen such a pathetic service. Please cancel the order and provide me refund.

Dear sir,
I had ordered new Jersey travellers blue colour polycarbonate suitcase under order id OD[protected]. But I got red colour polyester suitcase delivered today. When I tried to return it, your app shows that 75 rupees will be deducted. I said them to Kindly help me to return it without deduction of any fine because it is not my fault but seller's fault that he delivered wrong product. I am very sad that Flipkart is selling wrong products totally different from description. After mailing them again and again now they had picked up the product but cancelled my refund. They are not giving any money for the product picked up.

Hi,
i m trying to make payment using gift card balance but it does not get selected on the payments page when i try to select it. due to this, my 342 rs are stuck. i contacted their support on twitter but was nt given any proper solution. this has happened in the past too. But they dont do anything about it. plz help

I have ordered realme c 55 mobile with exchange of my old mobile realme gt master edition. I have paid the amount of 1798rs please refund my amount

Dear sir/ma'am I purchased a Casio Edifice watch Order ID - OD[protected] on 14th January 2023 and the company delivered the product on 16th January 2023 but the product I was received that was scratched and the model of the product was different. Till then I am requesting to return the product again and again but the company always rejecting my request. Please help me to return the product.
Thank you

Last week I have deactivated my account. Now I can't able to reactivate. I put my mail and no correctly. Got otp also but can't reactivate. It shows you have to contact administrator. Please help me to reactivate my account.

Purchased Asus Vivobook laptop worth Rs 48000 from Flipkart on 25th March and it was an open box delivery. That physical condition of the product was good but the screen has flashing or fluctuation problem and speaker quality too were not good. I raised replacement request which was rejected but refund request was taken with a technician visit.
That the technician came after continuous following with him on 7th April and did some basic tests uploaded fake reports saying everything okay but advised me to make videos. As I expected he will upload positive report so that the refund request could be cancelled. The product is having the same problem and the display flickers with some apps are non functional. After spending 48000 I got a faulty product with display and camera problems. Under these conditions, I want a full refund else I will take up this issue with District Consumer forum. I also got mail from Flipkart that if issue still persists after technician visit, I will get full refund. I want full refund immediately.

I have order product from flipkart. But product not received and shows delivery completed status on tracking. But I have not received courier. Please check my product and delivery to mention address. Already I have rise complaint on flipkart but they told me to check with ekart logistics so I request you to please check my product and resolve my issue.Ekart Logistics - FMPP[protected].On delivery day I have received this message Ekart Update: We tried reaching you for shipment FMPP[protected]. Please call delivery executive today on [protected], PIN 173.

Respected Sir,

By mistake I have made payment amount Rs-2000/- to Flipkart pay later Service loan department initiated by IDFC First bank on dt.23-01-23. After complaining to IDFC they told me they will refund my money but at last they told your flipkart due amount reflecting that will adjust with Rs-2000/- but i refused that i will pay you don't have to adjust after that they confirm ok i will refund your money. But without my concern neither concern with flipkart team they adjusted my money with my due & remaining amount refund to me on dt.28-02-23.
After adjustment in flipkart account showing due again i complained to IDFC they told me it will be adjusted in 20 working days but still not resolved. I also complained to flipkart they told me it will be settled down by 2-3 working days but still not resolved & from flipkart team they are charging interest in due amount i asked them who will pay this interest amount while my payment was adjusted on dt.28-02-23 they don't have any answer for this query. This problem for 2 months on a regular basis. I'm taking follow-up with them. They don't provide resolution to me.

I am attaching documents please go through it & Its a humble request to sort this issue as soon as possible.

Hello my name is Ganesh from Odisha. I have to complain about flipkart. I had ordered a product from Flipkart whose details are given below:
Product Name: Zebronics K-35 Keyboard
Order Date: 3rd April 2023
Order ID: OD[protected]
Delivery Boy name is Ashok Nnayak. (Not Sure)
[+91 [protected]] Delevery Boy.
Produ was due for delivery on 8th April. The delivery boy called me on 7th April and said "Your parcel has arrived", Then I said "where are you coming". Then I was shocked to hear what he said, He said "come Kirmaloi". Because the place he asked to come is about 10Km away from my house. This will happen not once but about 4 to 5 times. They take the delivery charge and call 4 to 5Km away every time without bringing it to the address mentioned.

I ordered Oppo Reno t 5g . On 18th march 2023 I received the box. In box there was a different phone of the same brand. I called cc several times. They asked me to share pictures, which I did. They delayed the issue and never asked me for FIR. On 4 th April they rejected my complaint for the cause of not sharing FIR, which they never asked. They just cheated me . Please look into the matter and let me get the compensation.
Tanveer Fatima Rizvi
[protected]

Ordered 20000 mah ampere Power Bank which cost around 1800 and I received the different product of same brand which is of cost 1300 I made a request to return the product which is declined by the seller as there is only option for the replacement I made a replacement they even cancel that and I am not able to contact customer care of Flipkart this is very cheap tactic From Flipkart. I have also shared pictures of the product which clearly shows that the product I ordered and received our different actually I am leaving on this 15th to USA so I cannot wait a lot to get the replacement I want to get back my refund of the product and hear the consumer is being cheated on

Hlw Sir / Madam,

I here by inform u, i m not paid the 522 amount . Because last few days back one product i m purchased by Flipkart pay later, but I will paid my amount ( 499 ) before due date ... But my product size fit issue, i will return my product & refund ... But 90 days, no refund money . I will inform ur customer care number but no one give back my money ... So please refund my money from my bank account or adjust my money ... Otherwise I m not paid amount.. Otherwise I will complain consumer forum .

Dear Sir / Madam,

I have purchased something from Flipkart online shopping. For that the payment mode is I have selected Flipkart Pay Later Option.

Purchase Date: January 2023.
Due Date: 5th February 2018
Amount: Rs. 374 only

After receiving the statement to mail id, still I'm trying to pay the amount but I can't able to login in that account. Due to I have lost the registered mobile number .

I'm ready to pay the amount, but they are not given proper guidance to me.

If they are giving any other option such as like any account number and IFSC code means. Im ready to pay the amount deposit in that particular Flipkart account.

But now 60 days overdue for that statement, for that Flipkart are going to take legal action to write the notice to my address. I'm not expecting this type of approach and customer dissatisfaction from Flipkart. So pls I need guidance to resolve the issue immediately.

Pls support.

Note:
I'm ready to pay the amount.
My concern only I can't able to login that particular account which account I have used for online shopping.

Pls do the needful.

I ordered the book titled "Stree Upekshita (The Second Sex)" which is a rare book and an expensive one. Instead of the claimed book, I received a cheap dubious different book titled "Sukh, Shanti and Anand". I have attached the picture. I initiated refund but Flipkart cleverly has no option to mark that I have received a wrong product. So I had to go with damaged product to claim return and I did provide the exact reason as sub reason.
Now the pick-up person from Ekart refuses to take the return because the book "Sukh, Shanti and Anand" doesn't match the image shown on the product. My refund was cancelled! This is such an easy scam where the seller can send any random book and the buyer cannot claim return. I have the original packaging also with me and the book receives fits well in it so that there is no doubt that it is the book I received.
I have initiated a new return with ID:[protected]. Kindly please either notify the Ekart or remove image from the return request sent to the delivery (pick-up) agent .