Flipkart Complaints & Reviews

On 22nd January 2023 at 4:49 pm, an electric bill payment was made from my Flipkart account, which I have no information about. This bill payment has been made in Punjab State Power Corporation Ltd. I called Flipkart customer care but I did not get any help. I did not even get any mail or message regarding to that payment.

Name-Radhe pandey
Number-[protected]
order id-TXN[protected]QWQUNNNIE...

Hi Team,

OD[protected]

I placed an order on your app on December 27th for a precious gold necklace by looking at the image on your app.

I received a completely different product from the actual order.

Now Flipkart has deactivated my account as well as refusing to accept the return.

I created the return within minutes of receiving the product, shared all proofs of the images 50 calls going back and forth to get my money back.

This is totally unacceptable, I've been a loyal
Flipkart customer for the last several years and this not how you're dealt with.

I want to return the product and my money refunded.

Pfa the image of the product on your app versus the item I received.

Thanks,
Grace

Order Id: OD[protected]
Ordered samsung evo plus 512gb memory card from Flipkart. As there was issue with the item, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What the verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?

I had placed an order with Flipkart on 17th Jan 2023 in which I had purchased a laptop for INR 64, 090. It was stated as one day delivery, which means the product was supposed to get delivered on 18th Jan 2023. The order kept on getting delayed till 24th Jan. On 24th morning, the order was suddenly cancelled by Flipkart. The price of the product was also increased from INR 64000 to INR 79990. They are now asking me to reorder the product at the escalated price, and not even matching the earlier product price at which I had made a deal with Flipkart to buy the laptop.

Issues:
1. Not completing the promise of providing the product at the agreed price.
2. Cancelling the order after 7 days of waiting without even confirming or asking me about the cancellation
3. Not replacing the order with a new one on their own since they failed to provide me the product
4. Asking me to order the product at a higher price again, not agreeing the match the initial amount of 64000 at which we had agreed
5. Customer service is useless and not understanding the issue. I had to make so many calls to make them understand the issue and still there is no resolution for their mistake.
6. They have initiated the refund on their own without informing me. Since the refund is initiated, now they cannot place another order and asking me to place a fresh one.
7. They gave me a number of an unknown person (Deepak Patel - [protected]) who was trying to scam me by asking for a photo of my credit card, claiming he is from Flipkart. I have lodged a separate cyber crime complaint for that person.
8. They have taken an amount of INR 50, 000 on 17th Jan, and the refund will get processed on 30th Jan. They have kept my money for more than 13 days without providing me any service or product, and that too interest free. Aren't they liable to pay me interest in case they are not delivering the product, and cancelled it on their own without my consent?

I ordered a MacBook from Flipkart. Order ID OD[protected]. Flipkart assured us that it will be delivered today (25th-Jan-2023). On the day of delivery, they extended the date to the 28th. How they can do that? I called customer care and they don't have any idea in which location exactly my product is right now. And they are saying delivery slots are not available. Then why did they assure the date of delivery? Pathetic service. It's not even a small product. I can see the product is within 100km in ekart tracking details (Even less than 20KM If I trust customer care's words).

Delay in Installation and return pick of washing machine - Total waiting time more than 2 weeks. From 11th Jan till today 25th Jan.

They keep extending the end date and don't stick to SLA.

Want to update my mobile number, because my mobile number was deactivated. So can't receive OTP's. How can i updated my number

I have ordered a Wildcraft trolley bag on 11 Jan 2023
It was delivered on 16 Jan 2023
I wanted to return it cause it's zippers feels tight and rough
It's pickup deadline was on 21 Jan 2023 but it still not picked up

Order I'd --- OD[protected]

Return Id --[protected]

I ordered a book from Flipkart for which I made the payment online, 182/-rs were cut from my Flipkart wallet and 11 rs my brother paid through Paytm but as the order didn't placed i got my 182 rs back in my wallet but my brother didn't got his 11 rs in his Paytm account

I baught a Wildcraft trolley bag as I didn't liked it's zippers quality so I wanted to return it,
The return request got approved instantly and the deadline for pickup was 21 Jan 2023,
It still haven't picked up

Please reset the Flipkart login ID and password

Mo: [protected]

Dear sir mam flipkart blocked my account by giving reason of returning a lot by me and till date they didn't give me valid reason for that sir i was their valuable member and i ordered more than 200 items and have returned maximum 20 This is high return sir please help me. I did the last return one item was missing I ordered 2 sets of overlock but they gave me only one. When I put return, they canceled my request and after a lot of effort, they returned my money. After 1 week they blocked my account. After blocking they delivered my 2 items so I refused to receive them because they blocked my account so how do I receive them?

My user id [protected]@gmail.com blocked for the last 10 days without any intimation. Customer service representatives saying email already shared on 16/01/23 on my registered email id. But no email received by me (even checked spam folder). From then repeated calls to customer service but each and every time I call they are telling to wait for another 24 hours for resolution. But no solution has been provided till now. I want to know the reason for such block..

I am trying to exchange my Redmi note 11s. When I am trying to enter my IMEI number in the exchange window, an error popping up as The IMEI number does not match with Redmi note 11s. I have double checked the IMEI number and it was correct. Please resolve this.

I have ordered a tv from flipkart. In Flipkart application the delivery date showing as 17 Jan 2023 but it hasn't been delivered yet. I asked them to cancel the order and refund the amount. They're not doing that.

My name is Joel p john, im a Flipkart CUSTOMER. I was using flipkart paylater service for purchasing the products . And i paid all my bills before the due date my registered email is [protected]@gmail.com and [protected]
This fraud Flipkart havent paid my money to the bank and this affected my cibil very badly. As i went bank for a LOAN they told me that im not eligible for the LOAN because of this bad cibil. Actually i have paid the amount to flipkart on the right time because of this ### shopping site i had to face this . Actually i raised my complaint on December first week but they haven’t done anything . They are not at all serious on this . Bloody ### .

Wrong product Delivered and raise complain to pick up request more than 10 time all time request rejected by saller and last time complain to Flipkart team.
Flipkart team block my account.

@flipkartsupport @Flipkart sir... Flipkart my account is blocked...i am a plus member and 35000rs value products in the order list and gift card 1500rs is there...i want to unblock immediately [protected] [protected]@gmail.com this is my account details

Ordered 5 set dress but received only 2 set Order ID - OD[protected] in flipkart. Need refund for 3 set i.e Rs. 531 or else other 3 set of dress. I called the customer care but they are not ready to resolve it. Please help me with this issue

Ordered 5 set dress but received only 2 set with Order ID - OD[protected] in flipkart. Didn't even refund my money i.e Rs. 531. Please help me with this issue