Flipkart Complaints & Reviews

I ordered a blanket on 18 dec and its delivery date is 23 dec but due to some problem facing by company the oder is not delivered and customer exicutive tell me your product is delivered on 30 dec but the product is not delivered on 30 dec also then the repromiss to give the product on 4 th jan. But on 4 th jan they are not delivered the oder and again repromiss date given to me that is 6 th jan but till now i am not getting my product and customer executive dont let me talk to their back team member

Flipkart india blocked my account without informing and with unsolved questions with wallet balance also and more then 100 of follow up with Flipkart by using registered email, - phone -tweet and using all the possible ways to contact Flipkart but THICK SKIN PEOPLE OF FLIPKART JUST READYMADE ROBOTIC REPLY AND CHEW MY WALLET BALNCE.

I have ordered Boat airpods and i have not received it till now. Flipkart says that it is delivered. TH courier person asked me the OTP and vanished somewhere. He is not picking my call also . Either give my parcel or refund my money back. This is worst ever expected from flipkart

Hi, I am trying to return my order from flipkart, i have raised rquests 6 7 times but wishmaster is not showing up. I checked with wishmaster today, he said he didn't recieve any request so far, maybe someone else did.

On the day of pickup i get a message that they are trying to reach me but could not, which is absurd coz all wish masters comes here regulary for delivery and i have not reciceved any single call from them

secondly, after the first message, i get ROBO call, asking to press 1 for retry pickup and 2 to keep the product. Even after pressing to retry return, by evening i get message again that return is cancelled becase i decided to keep the product.

trying to call your customer care but seems all numbers are invalid.

I ordered one baby go ball pool on 16 dec, i made debit card payment for the sane
cancelled it on 18 dec because i wanted to order another model
they showed in flipkart refund my amount on 20 dec 2022 abd will be credited in my account on or before 26 dec 2022
but still now i dod not receive it
whenever i contact flipkart customer service. they ask me to contact bank
i spoke with the bank manager itself, he told me, the reference number is not traceable because no payment is made. i share my bank statement with flipkart also
please help

Hi,

I am zeeshan khan. I paid the pay later payment for the December bill and money got deducted. I used paytm to pay the same and in paytm it shows successful but in flipkart, it shows dues are pending .

Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the December bill, my registered mobile no. Is [protected]

Hi My name is Bhaskar Kandari.

I ordered DR PHYSICO (USA) Model 1023 Supervolt Portable Handheld Deep Tissue Full Body Muscle Pain Relief Massage Machine Gun Electric Massagers with vibration neck, shoulder, leg, back, for men and women massger (black) on 30th December 2022 and it was delivered on 31st December 2022.

But product quality is not good and not working. So I request to replace the product and its seller accepted my return. You give me 5th Jan 2023 to pick up the returned product.

But now you sms me that you don't have the workforce to pick it up and changed the date to 12th Jan 2023.

This is the worst service I have ever seen by Flipkart. Why do I wait for 7 days more for your crappy service?

I'm social media marketer and I share this issue on social media, Rohit Sharma the brand ambassador of this product, the product brand, and your company

I'll give you hard time for this horrible service and experience.

I never buy again anything from Flipkart again. You lost your old customer.

I kindly request you to pickup and return the product within 2-3 days.

Quickly send your delivery boy to pick up the product today otherwise refund my money.

I don't wait for too long.

Hi,

I am Jefree Chacko. I paid the pay later payment for the December bill and the money got deducted. I used Google Pay to pay the same and in Google Pay it shows successful but in Flipkart, it shows dues are pending.

Please please please, help me with this. I want my money refunded to my bank account. Or else check with the transaction and clear the December bill.

Hi,

I am Jefree Chacko. I paid the pay later payment for the September bill and the money got deducted. I used Google Pay to pay the same and in Google pay, it shows successful but on Flipkart, it shows dues are pending.

Please please please, help me with this. I want my money refunded to my bank account. Or else check with the transaction and clear the December bill.

Hi,

I am Ayush birthare. I paid the pay later payment for the December bill and money got deducted. I used paytm to pay the same and in paytm it shows successful but in flipkart, it shows dues are pending .

Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the December bill.

I have ordered a hp pavilion laptop (cost: ₹62158) from flikart and I received it in damaged condition. There was a bend near touchpad. Which malfunctioned the touchpad and not working properly. I have raised complaint within 6days but no resolution happened yet. They postpone resolution date again and again. Now they are saying my return date is expired so I can’t get replacement. I have shared 3times required documents and images they have asked within hours.

I have ordered 3 mobile for friends he not know how to order online . And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work for Ministry of Defence. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank You

My complaint is regarding the blocking of my account by Flipkart. My account has been blocked by Flipkart without prior intimation. After many complaints and raising of queries it was informed to me that there are unusually high Returns in my account to which the account is blocked.

It is to submit that the Returns in my account is in account of a mistake on the part of the seller or Flipkart. My reason for the return was only due to incorrect products, expiry products, damaged products and similar. Also whenever the return was requested at the Flipkart it was supported by proper evidence as per their policy, i.e., they require a photo of items, also their investigation team does the investigation related to return which after being satisfied by the team was returned. I have been using my Flipkart account for more than three years. Multiple times the complaint is raised at Flipkart support through calls as also email but no solution received till date.I thus request your forum to intervene in the same and get my account unblocked with all the benefits.
Hello Sir,
My Flipkart Account is blocked while I never do any fraud or misbehaviour with Flipkart,
And I also do approx 1 lkh rupees shopping and now my Flipkart Account is blocked so I am very sad.
My Flipkart Account phone
Number [protected]
Name Milan Lenka
Plz review my account and unblock my account
Thank you

I have already called Flipkart more than 40 times but still issue is not resolved.

I had ordered Black Color Louis Philippe blazer on Flipkart but Green color blazer was delivered instead of black color.

I had requested for the return but multiple time return request got rejected without any valid reason, images were also shared 3-4 times but still neither product is picked up nor Return is processed.

After multiple return requests, logistic team came to pick up the product but pick up was rejected saying RSP SLIP is missing which i am not aware of at all and there was no such slip delivered along with product. I have been using Flipkart for last 10-15 years and not sure what RSP SLIP is, Product is in same condition along with Brand Tag/ Brand Box like it was delivered.

After this I called Flipkart and spoken senior escalation desk but they were also not aware of RSP SLIP and multiple new return requests were being raised but every time return request got cancelled mentioning Image Validation failed which is completely false statement.

Finally i have written to Flipkart CEO Mr. Kalyan Krishnamurthy on twitter but still no resolution, this shows how professional Flipkart is.

There should a clause to file a legal complaint for such mental harassment and such companies should be immediately banned by Court for harassing customers.

Dear Sir/Ma'am

It has happened many times that many Flipkart orders have been delayed, many orders have not been delivered on time, even after a couple of days delay. And all the help line agents are talking irrelevant i.e. understand, sorry and don't worry.
I ordered Vivo T1 5G on 27/12/2022 and it showed an expected delivery date of 30 dec 2022.
The date of delivery was kept as 30th December, due to some reason the delivery could not be done, the reason for this and the contact details of the delivery person were also not given. And without doing anything, when I ask for an update of the order in the evening or the next day, on calling, they say that I have selected the delivery date ahead.
While I have not received any mail or message regarding this.
The second thing is that they are not trying to deliver the next day and the next day. They directly choose a Random date like 4 January 2023. But on 4th Jan 2023 I didn't get any type of mail, message and call. And when I contact on customer care number, they repeat the same thing i.e. Sorry, we understand and we note your query or complaint.
All EKart helpline numbers are switched off and calls get disconnected automatically. Sometimes the dialer says the number dialed is wrong (mentioned below):
+[protected]
+[protected], +[protected]
And today is 5th January 2023, there is no update or contact provided from ekart or flipkart team. Both are irresponsible about the importance of the product. How important is the product to the customer?

I have ordered for Flipkart Combo Of 400 Security bags And 100 Paper Bags Recycled Security Bag with Paper Bag (White, Brown, Pack of 500) on 15th december 2022 with OD[protected]. The delivery date shown by you was on 20th december 2022 and on 20th december 2022 flipkart updated that delivery will be made by 28th december 2022. No such delivery attempts were made till 28th december 2022 so i contacted customer care via messages and call. In that conversation the customer service executive assured me that my consignment will be delivered on or before 31 december 2022. That too was also a false promise. And again they have extended the delivery date to 7th of january 2023.

So today[protected] i again contacted customer care and I received a very bad response from the customer care executive. Then he himself disconnected the call without giving a proper response.

It has been 20 days since I placed this order . i have ordered tapes and security bags on 15th december 2022. Tapes were delivered through DTDC courier on 26 december 2022 but security bags were not delivered till now.

I have no belief in flipkart customer care executives as they are only good for giving fake promises. if your intention was to deliver the product, you could have done it within these 20 days. so i am sure that you won't deliver the product again. Only thing you can do is to extend the delivery date to 7 or 10 days on expiry of the current delivery date/dates.

So kindly refund the amount to me.

Good afternoon,
I order the mattress from Flipkart, when I got the mattress it was a blanket type(gaadi) and there was clearly mentioned as mattress 5 inch thickness king size etc, the seller is a scamer in Flipkart it's price was 1800 rs when I contact Flipkart customer care executive for return they sended a technician to my home to verify the product after verifying he said OK it will be returned but after another day I come to know my return was rejected after that I contact it the customer care and they said OK your return is been initiated after that no delivery boy contracted me for product and after 2 days I can't when I contact it the customer care they said your product will not be returned as its out of date we are sorry please see to it as the seller are really a camel and its a big fraud to me .

Thank you
Zeeshan Ali
[protected]@gmail.com l
[protected]

Flipkart hai deactivated my gift card .
Inr 10000 + Inr 10000
Total=20000
And Flipkart is not giving me the refund or Flipkart is not activating it .
Please reactivate it Flipkart.

I received wrong products then i request to replacement but delivery not replace my product then I'm requesting return then courier by pickup my product but after pickup show that your refund cancelled multiple times I call to customer support but no body give me solution.
Order ID-OD[protected]
Order Date-23rd November 2022
Delivery Date-28 November 2022
Replacement request date-28 nov 2022
Pickup date- 17 dec 2022
Refund cancel -19 dec 2022
Delivered by Ekart
FMPP[protected]

I registered a complaint regarding flipkart account hacking. My flipkart account has been hacked on 16/12/2022 at 8:40PM i got a message from filipkart that my filipkart account's registered mobile number has changed from [protected] to [protected]. Which is not my number Or done by me. Later I got a message that 2 purchases of Rs 3038 and Rs 3758 has done through my account using pay latter option. The same was also not done by me. Immediately I reported this to filpkart customer care and registered a complaint. Incident Id -IN[protected]. I also registered a complaint in cyber cell regarding the same.
. I contacted flipkart many times regarding my complaint but their response was not satisfactory. Whenever I contact flipkart customer care they say they will contact through mail. I got many mails asking my id card and other proof for recovering my account I replied to each and every mail but the are saying that they did not receive my mail. My pan card and aadhar card is linked with the said account and iam afraid that it will effect my future transactions. It has been 19 days since my account has hacked and till now my account is not recovered or flipkart did not try to resolve my complaint .I also registered a complaint in Consumer complaint website on 21/12/2022. I got a mail from flipkart that my complaint has been taken to higher authority and after that there is no communication from the said company.
Now iam getting mail from filpkart that the due amount of 7804 is on January 5 2023.Iam.fequenty getting mail regarding repayment of said amount.They has generated bill of Rs 7850.I am contacting flipkart daily regarding my complaint and they are not willing to resolve my complaint. My pan card is linked with flipkart so iam scared that this transaction will effect my sibil score. It is a serious contention. Whenever I contact flipkart service they are saying tahey will contact within 24 hours and they never contact. It is very disappointment that customer service of flipkart is not at all providing services. Such a serious issue is not given it's importance . Even after this mail if I did not get a satisfactory reply from flipkart i will take legal action against the firm.