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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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S
Sandyrock07
from Mumbai, Maharashtra
Sep 10, 2016
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Address: 600118
Website: flipkart.com

I am not able to use flipkart wallet to purchase an order. I have added two flipkart gift voucher lately. I contacted helpdesk and customer care also. But no proper reply yet. I sent out mail to [protected]@flipkart.com many times. Didnt receive the proper solution yet. Please do the needful at the earliest.
Flipkart customer support has been notified about the posted complaint.
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    Q
    QAkaran
    Sep 10, 2016
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    Address: Jaipur, Rajasthan, 302020
    Website: www.flipkart.com

    I have done order last year this mobile model number asus zenfone 2 laser ze550kl but got z00ld model which is mentioned clear at back side of mobile below battery but have prrof of order bill which shows same imei number.

    Attaching bill copy & mobile snapshots.

    Its a clear case of fraud by ws reatil. I came to know this because of 4g sim use because not showing any signal for 4g sim.

    Provide me correct solution otherwise i will go to consumer court as i have all call recording proofs done to your customer care and bill copy, mobile about phone details showing same imei number as mentioned in bill.

    Order id: od[protected]
    Order date:[protected]
    Invoice date:[protected]

    Karan
    [protected]
    +4 photos
    Flipkart customer support has been notified about the posted complaint.
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      K
      kumar anjeet
      from Kolkata, West Bengal
      Sep 9, 2016
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      Address: Kolkata, West Bengal, 700106
      Website: Flipkart

      Hi
      I have ordered Dell Inspiron Intel Core i3 (5th Gen) - (4 GB/500 GB HDD/Linux) Z565103UIN9 3558 Notebook with order ID OD[protected] on 7th September 2016 with expected delivery by 9th September. This item has not been delivered yet.
      This is not at all expected from e-commerce giant.I was asked to wait till 12th September to get this product delivered.It is quite hectic for me to leave my daily work and just wait at home to receive this item.
      So I would request you to look into this matter and provide some solution.
      Waiting for positive response.
      Flipkart customer support has been notified about the posted complaint.
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        R
        Rajendra Suratwala
        from Delhi, Delhi
        Sep 9, 2016
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        Address: 396445

        My od od[protected]
        This router not conect to net mobile or computer
        Shipping & billing addereess

        Rajendra suratwala
        Near u co bank j b & sons
        Tower road navsari -396445
        Mo no [protected]
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          B
          bhadaktiya
          from Gurgaon, Haryana
          Sep 9, 2016
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          Address: New Delhi, Delhi, 313001
          Website: www.flipkart.com

          Mene track suit order kiya (Keewi striped men's track suit) order number od[protected], as shown image on website totally different and jo muje bheja gya pura different he, kya esse hi seller he filikart pe, esse hi seller he toh kese end user iss site se order dega, for a good business a customer is assets but may be flipkart not understand that seller ki koi terms and conditions he ki nhi, image kuch aur dikha rakhi he bheja kuch aur, i need my money soon, today 2:pm these delivered, jese hi open kra bekar kachra bhej diya, order kiya kuch aur aaya kuch aur. Attachment me screen shot liye he jo site p dikh re he, n wo b attach kiya he jo original me aaya he

          I need my money

          Ravi
          [protected]
          +6 photos
          Flipkart customer support has been notified about the posted complaint.
          Sep 10, 2016
          Updated by bhadaktiya
          Mene track suit order kiya( Keewi Striped Men's Track Suit) order number OD[protected], as shown image on website totally different and jo muje bheja gya pura different he, kya esse hi seller he filikart pe, esse hi seller he toh kese end user iss site se order dega, for a good business a customer is assets but may be flipkart not understand that seller ki koi terms and conditions he ki nhi, image kuch aur dikha rakhi he bheja kuch aur, i need my money soon, today 2:pm these delivered, jese hi open kra bekar kachra bhej diya, order kiya kuch aur aaya kuch aur. attachment me screen shot liye he jo site p dikh re he, n wo b attach kiya he jo original me aaya he.

          yesterday i received call from [protected], (For this find attachment)and muje kaha cosumer forum se bol rha hu, verify kr rhe the user, aur abi aapke phn p msg aayega wo six digit muje batana, mene bta diya but ek dm mind me aa gya kuch galat he n wo six digit flipkart ke password reset krne k thy, fir mene wapas change kre,
          99% these call from the seller because of i want my money, and return product, FLIPKART ko chahiye ki customer satisfaction chahiye toh iss number ka pta kre, n seller p kuch action liya jaye n muje mere paise waps kre. Itni Bakwas Company he FLIPKART jo jese selller sale krte he kuch rules terms condition he hi ni, Kese customer satisfy hoga, Satisfaction is the most important assents for the company .agr product shi hota toh kyu return krta, images dikhate kuch aur h bhejte kuch aur.

          i need my money

          Ravi
          [protected]
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            S
            Srinivasan Venkatachalam New Delhi
            from New Delhi, Delhi
            Sep 8, 2016
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            Address: Bangalore, Karnataka, 110075

            Ordered Stylori 18 Ct Diamond Studded Ear Rings on 31.07.2016 and made payment of Rs.9492/- through Credit card. Scheduled date of delivery was 09.08.2016. But the item was not delivered. FlipKart Customer support was contacted on 11.08.2016 and subsequent dates on daily basis. Each time Flipkart was asking for more time. Since the item was not delivered till 16.08.2016 and there was no assurance from Flipkart that the item would be delivered, the order was cancelled on 16.08.2016.
            It was assured by Customer Support that refund would be made within 08 working days. but refund has not been received so far. Mails and calls to customer support were responded without fail but the money was not refunded; instead each time some more time was asked for.
            Five mails were sent to company's CEO Mr. Binny Bansal ; but, even the issue has not been fixed till now (08.09.2016, 2115 hrs).
            Flipkart customer support has been notified about the posted complaint.
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              C
              Chaitali Revawala
              from Beypore, Kerala
              Sep 8, 2016
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              Address: Surat, Gujarat

              U have delivered wrong shoes I want to exchange it I hve not ordered wht u send I hve ordered other shoes plzzzz exchange it I want that shoes only otherwise I like not give u product and I will complain again and again...
              This photo of shoes this is not I hvr ordered... I have ordered that shoes with full green color and with circle desgin i want that shoes...
              Mob. Number[protected]
              43, arshiwad kunj althan naher bhatar char rasta Surat...
              +2 photos
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                H
                HARI KUMAR R
                from Thiruvananthapuram, Kerala
                Sep 8, 2016
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                Address: Thiruvananthapuram, Kerala, 695581
                Website: www.flipkart.com

                Order Id: OD[protected] Dated, 02..09..16(Date of Order)
                Sir
                Received the above Item. I had ordered HP External DVD writer-cum-reader(Model :Silver HP dvd600s). Now I get Dell brand(priced at Rs.1840) at the time of opening the parcel. The price of Dell brand is less than HP brand. I paid Rs 2070. Can I get the excess amount? Please give sufficient guidance.
                Please mail me at [protected]@gmail.com
                Ph.no:[protected] yours sincerely
                Thank You Hari Kumar. R
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                Sep 08, 2016
                Updated by HARI KUMAR R
                How can I claim the product warranty allowed if I did not get the proper bill of Dell Brand?
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                  S
                  sandra777
                  from Mumbai, Maharashtra
                  Sep 8, 2016
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                  Address: 403515

                  OD[protected] order ID
                  I ordered Schwarzkopf Color Freeze Silver Shampoo and receieved Schwarzkopf Professional Color Freeze Sulphate free shampoo.There is no returns of this item but i m not satisfied with received order because its a totally different shampoo and i need that Silver shampoo as its care for blond hair.I just want it to change
                  Flipkart customer support has been notified about the posted complaint.
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                    J
                    Jayprakash25
                    from Muzaffarpur, Bihar
                    Sep 8, 2016
                    Resolved
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                    Resolved

                    Address: Muzaffarpur, Bihar, 842002
                    Website: www.flipkart.com

                    Dear sir,
                    I had purchased from flipkart
                    1. Zesture Abstruct cusion cover amounting to Rs. 388/-
                    2.Famous vegitable and fruit cutter & slice chopper to rs. 610/- payment via net sbi
                    date and time amt (Rs.) transaction Ref. no
                    14.8.16, 17:26 610 PZT[protected]IG0CNIXWT3
                    14.8.16, 16:49 388 PZT[protected]IG0CNIVHP5
                    not received items.
                    Oct 14, 2016
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 08, 2016
                    Updated by Jayprakash25
                    Bank assures payment done to merchant.
                    kindly see and refund the amount or send the items
                    Verified Support
                    Sep 10, 2016
                    Flipkart Customer Care's response
                    Hello,
                    Greetings from Flipkart!
                    We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                    Call us:
                    We're available 24 hours a day.
                    [protected]
                    Mail us:
                    [protected]@flipkart.com
                    Hope this helps !
                    Thanks for shopping with Flipkart.
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                      G
                      Gandharv Arora
                      from Mumbai, Maharashtra
                      Sep 8, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110048
                      Website: flipkart

                      I have not yet received my cash back you swines. Its been two months. How can you even keep someone's money?

                      one item is Danny Daze D-2817-C2 which costs Rs-499
                      second item is IRAQYZ Round Sunglasses

                      In total you have to pay Rs-819
                      Always you are asking for correct details but the details are absolutely right because i have checked it a million times

                      Account number - [protected]
                      IFSC CODE - ICIC0000029
                      Account holders name - Gandharv Arora
                      Brank name - icici bank
                      Branch - Greater Kailash-1, New Delhi
                      Oct 11, 2016
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 10, 2016
                      Flipkart Customer Care's response
                      Hello,
                      Greetings from Flipkart!
                      We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                      Call us:
                      We're available 24 hours a day.
                      [protected]
                      Mail us:
                      [protected]@flipkart.com
                      Hope this helps !
                      Thanks for shopping with Flipkart.
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                        P
                        Parvin Jangra
                        from Delhi, Delhi
                        Sep 8, 2016
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                        Address: Kurukshetra, Haryana, 136119

                        Handset heating problem,
                        after operating for more than 4-5 min heats up and sometimes it hang
                        during charging it shows battery is abnormal state
                        it was purchased aug12, 2016
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                          S
                          suraj kumar a k
                          from Renigunta, Andhra Pradesh
                          Sep 8, 2016
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                          I had ordered chevit macho outdoor loafers navy shoe in 7 inch size but i received 10 inch size which is not matching my foot. Kindly accept the parcel back and pls provide exact size with in 1 week.
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                            V
                            Vanya Kashyap
                            from Chennai, Tamil Nadu
                            Sep 8, 2016
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                            Address: Bangalore, Karnataka, 560100
                            Website: Flipkart.com

                            I had ordered Lenovo Vibe K5 Note on Flipkart.com on 2nd September, 2016 and the expected date of delivery was 8th September. On 7th sept, I could see an Address-Pincode Mismatch message when I tracked the order on their site. I immediately contacted their toll-free number[protected] and the customer care confirmed the address and told me to ignore the message and assured me that my order would reach me by 9th Sept by 7.30 pm. On 8th Sept morning, I received a message saying that your order has been cancelled. The shipping service, EKART Logistics did not even call up to inform and confirm about the address mismatch and directly cancelled it though there was a number given with the address. I have been contacting customer care since then, as it was a gift, i needed it to reach urgently and it was highly inconvenient to order it again. The customer care hung up thrice on me after saying me to stay on hold. The fourth time, a senior executive convinced me to place another order assuring me express delivery from their end. He told me to place the order and write a mail to [protected]@flipkart.com and mention my order Id in there so they can assure its delivered by 10thSept. I placed the order and dropped the mail but again a reply full of "sorry" and "we regret the inconvenience " came and they refused for express delivery, taking another full week time to deliver it. Even after calling them 5 times that day and talking to different people for 3 straight hours, all they reply is with sorry. I just wanted the product to be delivered on time as there was no mismatch of the address and the pincode as I have ordered on the same address from other popular sites as well and have always got Door-step and even before-time delivery. They assure you on call for timely delivery but wont write that in the mail cause actually they will be doing nothing about it. I have placed two orders now each amounting 13, 999 and I am still not sure if the product I ordered the second time would not be cancelled by itself and returned like the first one. It has caused me a lot of inconvenience and has caused me emotional, mental and financial stress.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Salman khan7766
                              from Noida, Uttar Pradesh
                              Sep 8, 2016
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                              Address: New Delhi, Delhi, 110091
                              Website: www.flipkart.com

                              My rebook shoes pikup is 3/8/2016.but my refund request is cancelled so give me my refundd pls ...

                              pikup boy name- Chandan.
                              +1 photos
                              I am going to start a new Artfisl Jewellery Business . But they wanted to know what the commission will give it to me, Flipkart and what will be our courier charges . Flipkart app will show a picture of the product and how . And in Agra What can I work with the PIN code . What documents will be required .
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                                D
                                Deepika.Mazumdar
                                from Shrigonda, Maharashtra
                                Sep 7, 2016
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                                Address: Gurgaon, Haryana, 831005
                                Website: flipkart.com

                                I had purchased an item online from flipkart but due to wrong size, i returned it and asked for refund. The flipkart page says that refund is always initiated but it is not. I hv not got the refund till date. The order id is: OD[protected]. The orders page says refund completed. But i have not got the refund yet. Refund is not creditted to my account. I am very much worried.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  ssahil
                                  Sep 7, 2016
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                                  Address: 110094
                                  Website: flipkart

                                  I Ordered Redmi 3s mobile and expected delivery date was 9th Nov. 2016. Later I got another message from flipkart that my order has been cancelled. I enquired from customer care and got to know that there were some technical issue so it happend and advised me to place another order. They also said that my order has been cancelled by local saller "Shreyash Retail Pvt.Ltd."
                                  Why should I suffer?
                                  I want my order to be delivered on expected date that is 09/09/2016.
                                  +3 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  iam not intrest
                                  not intrest
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                                    S
                                    sumitpardhan
                                    from Noida, Uttar Pradesh
                                    Sep 7, 2016
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                                    Address: Gurgaon, Haryana, 122001
                                    Website: flipkart.com

                                    This is my worst experience ever in five years as i order it flipkart on 29th august and i recieved the phone on 30 august
                                    BUT the samsung phone soft keys is not working (recent tabs touch key) so i complained the very same to flipkart but they insist me to download there app smart check, next day after 4-5 smart checks they didnt optimise the problem
                                    after that flipkart executive said me to take the phone to samsung service centre and if they found any problem and also if they give me DOA that means DEAD ON ARRIVAL then only i can return the phone .after that i went to samsung care and they told me the phones touch screen and display does not fitted properly its a manufacturing defect and they kept the phone for DOA after 3 days i was called by samsung and they give me DOA certificate and sealed phone
                                    after that i mailed the same DOA to flipkart ([protected]@flipkart.com) from my email id raosumit.[protected]@gmail.com and they reply that it will take 2 days to review my problem
                                    now today is 9th day from the day i recieved the phone and flipkart service really make me cry
                                    they said wait for tomorrow in a mail recieved today that means on 8th september
                                    mobile no - [protected]
                                    order no - OD[protected]
                                    +1 photos
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                                      S
                                      Sabirul Islam
                                      from Mumbai, Maharashtra
                                      Sep 7, 2016
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                                      Address: Kolkata, West Bengal, 700050

                                      Hello Sir,
                                      I am recently bought a product from flipkart ... HP USB 3.0 FLASH DRIVE x715W order ID- [protected]
                                      After somedays its not warking ... I also visited hp services center but athey said to contuct with you... so i request you to look at this metter and contuct with me as soon as posible... i will be highly oblished i[censored] contact me with phone ... cotuct no- [protected]. .. plz kindly do something
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                                        A
                                        azfar.mohd
                                        from Delhi, Delhi
                                        Sep 7, 2016
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                                        Address: New Delhi, Delhi, 560034

                                        I am very unhappy with the quality of the book. It has blot marks on each page and has a very old look. Very disappointed.
                                        +1 photos
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