Flipkart Complaints & Reviews

Sir/madam,
my order was Order: OD[protected]
Item: Mi Max (Dark grey, 32 GB)

after 3 days i got the following mail...

We'd like to let you know that your recent order has been cancelled as our
systems have observed a trend in your purchase history that suggests that
the items you've purchased are for reselling and not for personal use.

We are concerned and would like to understand the issues you are facing.
Please reply to this email and we'll get back to you with an update.
Best Regards,
flipkart Team

so plz tell me why my order was cancelled...????????

Dear sir,
I orderd two different orders saperately on flipkart on 3rd october 2016 but they send the product combined on 6 oct 2016 and when i ask him to delivery atleast one product because courrier denied another delivery so due to combined sending my both ordered cancelled due to only one order issue. And they denied both product delivery. Please solve the issue and plz take serious action on flipkart and told them to delivered my one product atleast.

And the seller name is: supercomnet. Who deliverd this order

I have order new phone from flipkart and they have used phone which is already repaird by samsung and i have also conformed this thing from samsung service centre and now flipkart is not ready to replace phone i am surprise how they can deliver a refurnise phone if a person have given order of new phone and when i call customer care they people just refused to do it i order new on 5

Your services are worst. It was a worst experience of my life. I ordered a golden color phone only because your site show me that rest of the two phones will take at least a week to deliver and this golden one will deliver within 2 days but i didn't get any delivery as well as any delivery attempts from your side, either a call or a message. And you guys sent me messages like that "delivery attempt failed (No response from the customer)". Please find the attachments of the idiotic messages from your side and the screenshot of the worst services from your side. My flipkart app was showing that my product is out for delivery at 4:15 pm and after that i called you guys 5 to 6 times and you guys were like "sir we guaranteed you that your product will delivered by today itself by 9:00 to 9:30 pm". And then when i called you guys at 9:30 pm and the last agent i had a word with was one of the worst agent you have. He didn't gave me any proper response and when i asked him to transfer the call to the senior and he put my call on hold for 20 mins and then disconnect my call. I was totally unsatisfied from your services.

This is my "flipkart order id:od[protected]", order date:5 october, 2016 2:48 am my phone which is delivered on 6 october, 2016. Based on the status update kept my phone ready & stayed at home. I was literally waiting for the item to be delivered. To my excitement i having waiting for the phone to delivered whole day. Then i received a email from your side saying that "we regret to inform you a delay in the delivery of your consignment with tracking number fmpp[protected]." @8:09pm. To my surprise again here comes the another email saying that "we tried to deliver the following items in your order od[protected] today but looks like you were not available to collect it" @9:50pm. No response from customer & which is shocking. You have played with my emotions. Accept your fault and say that we are not able to deliver that product in time, that is okay with me. But do not say that "looks like you were not available to collect it". This is any kind of joke

In return the request is cancle again and again by flipcart... I m trying return product from 1 oct but the request is delay by the flipcart...3-3 times i send request for return refund but not complete till now... Delivery service is good but pickup or return police is very bad... I m totally troubled... Plz sir u must action this complaint... Again and again cancellation of return request is like a cheater that is cheating with customer...

Flipkart has provided one offer for iphone 6 at rs.29990. So i placed the order and made full payment. But suddenly they cancelled my order saying that this offer is expired. For return of the they are saying to wait till 20th oct. So i have to register the complaint against them that if they don't have sufficient stock then why they are providing such fraud offers? Also if they know that the stock is over then why they are redirecting the users to make payment? I have adjusted that money in adverse situation and now i have to wait till they process the return payment. Please take the strict action on such fraud offers and give me my money at the earliest. I am attaching the order details as a proof of fraud.

While availing the exchange offer for mobile phone, flipkart displays the message that i have entered the imei number of another model... I am using my phone from last one year... Moreover i have removed the battery of my phone to enter the correct imei number... To my surprise all that flipcart is doing is telling me that i have entered the imei number of another model... If i change this correctly keyed in imei number then it displays the message that please enter correct imei number... Waste of time spent on flipcart...

I ordered redmi note 3 and also rs.10078 pay by debit card on 3rd october. At that time my order is successfully placed within 1 minute my order is automatically cancelled by flipkrt. But yet my payment is not refund by flipkrt. So please refund money i want my money because without any reason i trap my money in your account. So i am very disappointed from this bad service. And also i called customer care so many times about my money buy they not responded well. That's why i never use flipkrt for online shopping.

I ordered an adidas backpack od[protected], model name
Ay4168, on 2/10/16. The product got cancelled, saying that there is an address pin-code miss match. They have done this before also. But the fact is that other products from flipkart has been delivered to my house. And there was no pincode address mismatch that time.
This is very disappointing. If there was any mismatch, they should have told me, while i was ordering itself, and not after a week, when i was expecting delivery. They said there is delivery to the pincode and then they are saying the product cannot be delivered. If you cannot deliver the product, why mention it in the website, in the first place, this would have reduced so much trouble. I could have bought a good backpack from other sites like amazon where delivery is done on time and creates no issues for consumers like me and has a good reputation unlike flipkart, where false claims are given to attract customers and then not deliver an products.
Hopping with flipkart was a pleasent experience for a few months, after which they started creating all this trouble.
This is very upsetting and disappointing!

It would be great if flipkart could resend that backpack to my address, as i connot reorder it now as it is out of stock.

Ear flipkart,
we trust you as much as we trust our retailer costumer in our area. but when you does not come to our service satisfaction it feels very bad.sometimes we used to do shopping from your website instead of other like amazon, snapdeal etc...
but this time you failed us
i have order a sckechers go walk 3 shoes from your website which is promised to be delivered by 5th october but still i have not received it . sorry to say that this time ur service is very poor.

I was planning to buy iphone 7 in flipkart website.in their website they showed saving it is avaliable as low as rs 25, 500 /-. but as soon as i try to book it, they displayed with the price tag as 80000/-. would like to register a complaint saying they are using fake price tag displays and give at other rates.

This is on 06/10/2016 at around 7.45 pm

In return for the request i have raised i wish they give that mobile for free to me.

I ordered a eleganza Princess Barbie White which was quoted @ ₹2100 and after discount it was for ₹656. After receiving the order the the MRP quoted on the box is ₹196.Now I want to return this item and receive the payment I've made inclusive of delivery charges.
Order ID: OD[protected]

Dear flipkart,
we trust you as much as we trust our retailer costumer in our area. but when you does not come to our service satisfaction it feels very bad.sometimes we used to do shopping from your website instead of other like amazon, snapdeal etc...
but this time you failed us
i have order a mobile from your website which is promised to be delivered by 4th october but still i have not received it. i have ordered it from your website instead amazon also deliver in my area at same prize yet i have order it from your website knowing that you are not delivering it in my area
plz take matter into consideration sir
details are-
mobile name-Lenovo Vibe K5 Plus (Dark Grey, 16 GB)
order id no-OD[protected]
my name-ABHISHEK BIRLA
MOB NO-[protected]

In offer showing 10% discount on SBI Debit card. But while making payment discount is availing Only 6% or 0.8%.More ever Customer care service phone number is always busy the Computer tone is telling go through the app and there is no option of complain in app.So there's no telephoning resolution of issues.In maximum cases service in available to our Pin code 768028

Dear sirs,
I made following online purchases from you yesterday & today under flipkart's big billion days scheme, from 02 to 06 october 2016:

(a) od[protected]: (mobile lyf water 8 - black)
You had not given the extra 10 % discount for sbi debit card payment as advertised (?) or any discount coupons! m amount debited from my debit card is rs 8577/-

Your ad says:
Under big billion days 2016 – upto 80% off + extra 10% off on mobiles, electronics, fashion & everything else :od[protected] with promotional offer of 10% extra sbi debit card which was not given in (a) & (b) orders.

(b) od[protected]: (rs 387)

(c) od[protected]: (rs 209)

(d) od[protected]rs 339)
(e) od[protected]: (rs 25271)

Your ad says: appliances sale – upto rs.5000 off + exchange offer + extra 10% off on large & small appliances:

Total cost of (b), (c) & (d) is rs 26206/= (debited from my sbi debit card).

For all the above orders under (a), (b), (c), (d) & (e) the order value paid by my sbi debit card the 10% discount was not given!

Please verify and reply to this email on the reasons for disallowing the extra 10% discount or not giving necessary coupons!
You are requested to reply to allow the discounts as advertised please.

Expecting your early actions,

Best regards,
Brigadier b chandra shekar, vsm
Mob: +91 [protected]

I am regular customer of flipcart and shopping experience was very good.flipcart never disapoints me, but this time i order a product whose wrong picture is shown by its retailer on flipcard, i order a metrocraft marbel masher.
comany first of all not giving any dimention of product and also cheat coustomers by showing bigger image of product.
pestal shown in picture is 3 times bigger than actual product
please check this type of cheetings so than no one experience the uncomfert that i feel after receiving the order
please dont show the wrong pictures of products.

I had cancelled my order no:od[protected] and they are not refunding my money 16048 and their toll free numbers are not connecting. They are holding my money unnecessarly. They are asking me to wait and wait. Im gaetting irritated by those words. They are not even respondidng as they are very irresponsible about the customers. Please help me in this isssue

Hello sir,
Fmpp[protected]
Vu tv is still not delivered
The product was received yesterday at satellitehub_pml chennai, then why is not come out for delivery????
I was paid full amount, then why delay, the satellitehub_pml is near to 3 kmtrs of my home only, i'll contacted flipkart customer care but the issue is still not resolved, i'm not satisfied with flipkart,
Flipkart is loose there trust and goodwill day by day

I got my odered pendrive today but it meCharge rs5 extra on mrp of product is 300 while i got bill of 304 instead of getting 46rs discount r u fooling the people ???? Or stealing cousmers money???
How you provide me dicount of rs46 on 300 mrp and your website showing the cost of 350 listen dont force me to go to consumer forum ...