Flipkart Complaints & Reviews

I ordered a katha stich saree from Flipkart on 23rd November 2022. The order no. is OD[protected]. I received a different design of saree on 29th November 2022. On 29th November 2022itself I have placed a replacement request which was approved. But on 5th December 2022 Flipkart automatically cancelled my replacement. Then on 5th December itself i placed a return request but on 6th December 2022 the seller again rejected my return request. This is mental harrasment which i m facing from Flipkart. I want my refund asap.

I ordered a item and it doesn't work so I returned it and it picked also but I didn't receive my refund yet .

I ordered airpods from flipkart which were delivered to me 24th july, 2022
And since that day I’m constantly writing complaint emails to them but firstly I was getting automated reply and now that to also stopped no one helped from the customer care after constantly writing emails to them

I ordered two sweatshirts and received only one sweatshirt

When I try to login to the flipkart account today, it shows that your account is blocked. I cannot able to contact customer service. when I try to go to customer service, it shows login to continue. but I cannot able to log in because my account is blocked.so please help me to get my account back.

thank you

Hello,
My two Flipkart accounts are blocked without giving me any reason and also did not send any mail to this. I was a plus member on these two Flipkart accounts and also I have Flipkart Pay Letter Account in the second account, there is a pending amount is rs.445/- and the due is 05.12.22, I have called several times regarding the blocked account, and told them please open my Flipkart account so I can repay my dues and they told me that their executive calls me and resolved my issues but I did not receive any calls from Flipkart support care and my issues still pending my Flipkart does not unblock and my Flipkart pay letter pay is still due and the due date is going also, the late fee will be charged for the late payment and I have to pay the late fee even where it is not my fault.

These i have purchased from Flipkart on 02nd October 2022.I only use these earbuds 2 time after that it was stopped working.Right side Earbuds Not Working.I have complaint these to Flipkart customer care.They only provide me Service Centre Link.When I am trying to contact service centre they are not responding.Again I have complaint to Flipkart customer care again they provide me samething.They won't exchange earbuds also.I have attached all the screenshot.Please do the Needfull.

My Registered mobile number -[protected]

My account is blocked thus cannot use my wallet money for last 75 days

Despite Flipkart having a policy of Customer First, here is a harrowing experience I have been subjected to by Flipkart Customer care team.

1. I purchased Mivi DuoPods M30 earbuds with 42 hours of playtime with order no OD[protected] delivered to me on 27th Nov 2022

2. The item was faulty and immediately booked a return with id[protected] dated 28th Dec 2022.

3. Flipkart customer care person came to pick up the ‘return’ product on 28th Dec 2022 and met the ladies of the house-hold in my absence at the return pick up address and returned without accepting the product, misbehaved with ladies and noted on the incident IN[protected]. This incident was closed without my consent.

4. I again booked a return with flipkart[protected] on 2nd Dec which has not been acted upon till the i, e of this communication. Surprisingly, I received a message on 3rd Dec, 9:21 PM Mentioning that the return has been cancelled by me(image attached) . This unilateral action by CS team is baffling and tantamount to customer harassment on purpose. Please note no one from flipkart came to the address for the return.

5. Today morning, subsequent to the above incident, after request, I got a call from Flipkart and the person calling has demonstrated absolutely unprofessional and demeaning behaviour in handling this issue and abruptly terminated the call.

I do not have any recourse but to take up the legal option as it is not a question of bad behaviour, unethical practice but it is depriving me of the right to fair trade practices so much talked about by Flipkart.

My request to you is simply takeup with flipkart to arrange pickup by 6th Dec.

BR,

Aman Munjal

[protected]

My Flipkart was blocked a month ago
I have contacted their customer care 7 times everytime they told "wait for 3 more days, our backend team will contact you through mail", it's been a month and not a single mail came from them
My money has been stored in that account as gift voucher. I had returned some products Becz of quality or size issues and opted for refund as gift voucher for easy transaction in the future. Which means my has been struck in that account.
How can they block my account, without any intimation or warning. And I even have plus membership for which they ensured "high priority customer support" which they forgot I guess.
This comes under fraud, taking money without imitation or warning
I will escalate the complaint if I don't get my money back.
Never expected this from Flipkart..

Despite Flipkart having a policy of Customer First, here is a harrowing experience I have been subjected to by Flipkart Customer care team.

1. I purchased Mivi DuoPods M30 earbuds with 42 hours of playtime with order no OD[protected] delivered to me on 27th Nov 2022

2. The item was faulty and immediately booked a return with id[protected] dated 28th Dec 2022.

3. Flipkart customer care person came to pick up the ‘return’ product on 28th Dec 2022 and met the ladies of the house-hold in my absence at the return pick up address and returned without accepting the product, misbehaved with ladies and noted on the incident IN[protected]. This incident was closed without my consent.

4. I again booked a return with flipkart[protected] on 2nd Dec which has not been acted upon till the i, e of this communication. Surprisingly, I received a message on 3rd Dec, 9:21 PM Mentioning that the return has been cancelled by me(image attached) . This unilateral action by CS team is baffling and tantamount to customer harassment on purpose. Please note no one from flipkart came to the address for the return.

5. Today morning, subsequent to the above incident, after request, I got a call from Flipkart and the person calling has demonstrated absolutely unprofessional and demeaning behaviour in handling this issue and abruptly terminated the call.
6. Evn till date, the pick up has not been arranged and all of a sudden am getting a call back saying that the return pick up will get delayed indefimately ( for no fault of mone ), .I told them that I will nt be available but my all please till date have fallen on deaf ears .

I do not have any recourse but to take up with a Forum like yours as it is not a question of bad behaviour, unethical practice but it is depriving me of the right to fair trade practices so much talked about by Flipkart.

Flipkart has to understand that in the competitive retail space t heyk have to be polite and provide full after sales support, which I strongly belive their staff has failed to do so till now in the instant case .

My request to you is to approach the Retail Major(Flipkart) and help me to get the issue sorted .

BR,

Aman Munjal

[protected]

Hey there! Myself shubhalaxmi panda from jajpur, odisha. I ordered a product from flipkart and it's delivered on 1st December, 2022. Then I got to know that it is a wrong size product and an used product so i applied for a return. The pick up man came and picked the product but after some time he rejected the pick up. Then I called him and asked why he rejected the pick up? Then he answered "mam i can't accept the pick up as it is an used product". I told him yes I know it's an used product but there are no multiple option, I only have to choose one option, so i choosed the wrong size option. Then he asked me to talk with the seller. Then I talked to flipkart executive and then the executive himself accept my return request and arranged a pick up. But your pick up man rejected the pick up. I called him and asked why did you cancelled the pick up. He told me "mam I'll not pick up your product and I'll cancel the pick up always". Then again I talked to the flipkart executive and he again accept my return request and arranged a pick up today but your pick up mam again cancel the pick up. He also behaved very disrespectfully to me. So please sir look into this matter and try to solve it as soon as possible.

Mental harrasment by delaying order for 15 days and cancelled it without prior information

I ordered two mobile accessories and Flipkart sent me only one unit,
I paid them for two unit,
And now I am unable to raise my complaint on Flipkart,
Please ask them to either send me the other unit of the product ordered or refund my paid amount.
Thank You

Greetings sir

I had complaint that i have completed my level 9 all tasks but my level 10 is not unlocked after completing all task of level 9 ...many times i complaint about it but no one is helping me regarding this... please take action against it . ...
I attached error ss also
Please solve issue

On 22nd of November I have ordered Puma shoes of prize 3779. Next day on 23rd of November the product was delivered to me the packaging was totally good. As I take off the packaging and opened the box I was found the used and dirty shoes instead of the shoes that I have order. Since that day I am trying to raise return request but I haven't found the option there although it was under 10 days return policy. So many times I have called and written to flipkart but my issue is not resolved yet. I have not received my refund amount yet.

I was doing something on my phone at 12:15 Am and suddenly i got massage
"You have successfully logged to your net banking account" and i got very nervous
immediately i started trying to login net banking account from my friends laptop
and then i started to receive OTP like "here is your OTP for txn at FLIPCART P"
i don't know how that hacker managed to get those otps
but thing is clear i never shared something to anyone in whole process
But after three try he made a transaction of 10000 and then i logged in to my
Kotak Mobile Banking Application And Send All of my money 30000 to my friends account he was still eas trying to make transaction of 5000 after that

Plzz sir help me my big amount is stuck in flipkart gift card and have blocked my account. I promise to be decent and genuine customer.but inspite of my sooany calls no one is listening and resolving my problem..y health is suffering soouch i stay tensed and worried about it .due to which I get high BP and stress .plz unblock my account
Kindly solve my problem
[protected]

I am really sad as flipkart has blocked my account.firstly the show different products aand when u order them they deliver different products.and now they have blocked my account.my rs 5000 is blocked there.their customer service is also very bad.no one is resolving my complaint I have requested them so many times.and also I have mailed them.also their senior team is not talking to me they are so confidential people.i and normal housewife and it's very big amount for me.how can I get my money andunblock my account.i
I keep so stress and tensed because of this.my health is suffering

Kindly helpe plz.
[protected]

This complaint is regarding the delivery boy named: teerth Singh who misbehaved with me. First day he called to know if I was available in my delivery address