Flipkart Complaints & Reviews

Hi,
I purchased moto g (3rd generation) mobile on 5th april 2016 with order id (Od[protected]& i received the same on 6th april 16 but after using the product 2 or 3 days. I found mobile speaker was not working properly than i requested to return the product and please refund my amount also (Return id[protected] from flipkart but till now i do not get any positive response from the company. Please help on the same.

Hi,
I have ordered moto x play with turbo charge on 7/3/16 & it got delivered on 10/3/16. After few day i.E from 28/3/16 i am facing a genuine issue to speak via handset mode, so while speaking i need to activate loudspeaker mode or via earphone so the receiver/audio port of phone is not working also i am facing the issue of handset rebooting.
So i contacted moto customer care & they suggested me to reset the handset, i did all those technical changes which they asked me to do but my problem was not sorted so finally i opted for replacement of my handset as i was under 30 days replacement warranty which flipkart provides.
They initially reject my replacement request as i have opted many a times for replacements.
Now i would like to clear few things to flipkart as well as you people.
1) i have purchased total 5 handsets from flipkart exclusively for personal use & not for resale purpose. It means i have helped flipkart to gain the business. Now few handsets which i had bought from flipkart were replaced as they were facing some issues.
Note --- all handsets were booked by my id but replacement of those were not carried by the same id. I.E the users of those handsets replaced themselves.
2) now i am facing the issue with my moto x play & i wanted to get it replaced as i was under 30 days replacement policy. When i contacted them on 28/3/16 for replacement they rejected my order stating that already i have replaced few handsets. Please make me understand that there were several purchases from my id & now i wanted to replace my personal handset from my personal id so how can you people rejected my application on my previous purchases.
3) because of delay by flipkart management i handset is no more under 30 days replacement policy.
4) irrespective of my worst experience with my flipkart, i ordered 1 more handset of moto x play for my college.
Now i request you people to look into the matter carefully & get my handset of moto x play replaced as soon as possible.It is very difficult to use the faulty handset till now.

I purchased on line mobile handset lenovo a6000 plus price rs.
7499=00 through flipkart vide invoice no. # del[protected]
dated:[protected]. Its imei serial no. Is [protected]. Before three
days it has totally switch off and not working. Service center is very
away for shimla city. The product is under warranty kindly provide
technical service in shimla or replace this product. I have contact with service centre but the owner of the service centre not take any responsibility and they are not providing service to me. Its company's responsibility to provide the service. Your company sold me defected republished mobile. I am facing very big problem with this product. Kindly provide me service otherwise i will proceed to consumer court for returning value of product. Its my last warning to your company.

Recently i purchased moto x play on mar 30, 2016 but now my mobile is getting heat whenever its charging and speaking with others. So its very irritating for me to face this much problem in my phone. Its make me so annoying. Kindly recover my issue. Otherwise i wont purchase and suggest to any one of my friends to buy in flipkart. Just 3 weeks only past, now i have facing this problem. I m a flipkart customer for the past 4 years..

Today when I was searching for pendrives, in the option (sort) I selected price low -high but a pendrives costing Rs276 was shown on top of a pendrive worth Rs 249

I buy the Lenovo vibe k5 plus mobile from Flipkart on 23/04/16. Mobile is overheating minimum usage of browsing & gaming. I claim my money thro return option. But Flipkart didn't solve the problem. I went to service center, they reinstall the software. Even though mobile goes to 46'c. I requested for refund the money from site. But they didn't any answer. My return policy is going to close. Pls help & solve the problem immediately. I attached my mobile snapshot of temp value.

I purchased Le 1s on 09/03/16. Now I tried to conect with my laptop. The error shows that drivers are not installed in your phone.I contact many times to Le Eco customer care but they are not giving proper reply. On their site there is no link for downloading Le1S drivers. So I am not getting proper reply from any source. I also sent mail to the company but they are not replying me. Kindly solve issue as soon as possible.

I received the product before the due date, and Flipkart's delivery service is really praiseworthy. But just on the next day the sole of the shoe got detached on itself, although it was not worn and used. Hence, there is no chance of mishandling. I would be greatly obliged if the problem is resolved and I get t the pair replaced.
Order no.#[protected]
Display Order no#OD[protected]
Invoice#ADV /600242
Invoice Date:15/04/2016
Channel: FLIPKART
Order Date:14/04/2016
Payment Method:Cash-On-Delivery

I am a regular customer of flipkart. every time i get my product on time and without any issues. this time i changed my address and got my product returned without any notification by flipkart or their delivery partners. i waited 17 days to get my pruduct after ordering. thus i want flipkart to compensate my this much duration and no notification return of product by getting me the same product without any cost. and it is said that if we buy above the amount of 500 we dont have to pay the delivery charges, but i bought a product above the 500 line then why i have to pay this delivery charge. my oreder no.OD[protected]. i want flipkart or their delivery partner to take full responsibility of not informing the customer and get me the same product without any cost as to compensate my time and energy.

Some body has made a fradulent payment through sbi debit card of my father in law sri madan mohan sinha of rs.38079/- on 20/04/2016 to flipkart, pos no. Being 679454. Kindly stop the delivery. Regards, reena srivastava, email id [protected]@yahoo.com. Mobile no.[protected]

Sir

we have purchase 2 nos of redmi note mobile charger on 14/2/2016 by online but both charger is local and both charger damage now.

we will confirm some persona about this charger all person told me both charger is local

so please assist me what is do.. i turst on your site

as per flipkart delivered original items only but we received local charger form your side.

i want please replace my charger with original charger as soon possible

I have purchased le tv 1s mobile from flipkart in its first flash sale. 1 month later my phones screen got physically damaged. I tried contacting flipkart customer care for service center but they provided the fake address of one shop in navi mumbai, which is not dealing with le tv mobile phones. Later on when i contacted them they provide other service center details which far away from my place. I called up all the service centers for my phones screen replacement but i got single answer from all of then that give your old phone and deposit rs. 5000 and take new phone after 10 days. My phone actual cost is rs. 10, 999 and they are asking to pay rs. 5000 for replacement instead of repairing the phone.

Is this justifies that for mere rs 10, 999 you have to pay half the amount for screen replacement.

My phones touch pad is in working, it got cracks on screen in single fall from 4 feet.

On 21th march 2016 ordered a phone letv 1s worth rs 10999/-.But they cancelled my order due to address mistake and initiated refund on 24th march.Here comes the trouble, till now[protected] i didnt get back my money.I have been waiting for that money abuot a month.They ask me to send my bank details and i did.FLIPKART says that refund is compleated on 24th and check my bank/card.I checked it lots of time and now am fed up with this . Bank says there is no any refund transaction happening regarding my order.
please help meeeeeeeeeeeeeeeeee

Multiple issue as last month my mobile display gone hence i contacted lenovo service center then i visited there and they told me that the issue with mobile motherboard and replaced the motherboard the same day after Hanover the mobile i found there is no signal on mobile again the have done something and informed it will work fine then after 1 hour i tested there still the problem persist then i have informed the service agent to re-check and give me in working condition then they worked for 20 min and given back to me stating there is no issue but since that day my issue is not resolved and i am not able to use my mobile normally the people calling me as saying your phone is always in unreachable mode hence request you to please get this fixed permanently or get me a replacement.

I've placed an order in flipkart for woopecker adams sofa set on 21st jan 2016 and its order id was od[protected].

It was delivered to me on 8th feb'16 but in damaged condition. At first i received a call from seller which is woodpecker based out of chennai and they promised to fix it soon. I've send them the photos of the damaged product.

Till date i've not received any resolution from flipkart or seller regarding the servicing . Its been more than 2 months and upon contacting they are just keep forwarding the resolution date further.

I'm really frustrated with this kind of service and want to lodge a complaint on flipkart for this kind of pathetic after sale service which they are offering to consumers.
By using this platform i want to address my concern to flipkart team so that it can be addressed asap.

This is the order id: OD[protected] and the product is V-guard crystal plus voltage stabilizer. I have ordered this item in Flipkart on 1st April 2016 and bought it from the seller named ' Alpha Shopee' . It is delivered on 8th April 2016. The derlivered product is damaged very much. The plastic enclosure of the stabilizer is broken entirely. Hence I requested for a replacement of this product. The request was initiated on April 9th 2016 and the Replacement(return) ID is[protected]. It was mentioned that the delivery of the replacement product will be done within 19th April '16. So I waited till 19th April, and today while tracking the Replacement product I come to know I got cancelled without mentioning any reason. I adhered to the return policy, I requested the return/replacement the next day I received the damaged piece. Then

Why the return has been cancelled?

Why flipkart is not taking responisibility to replace the defect item?

Is that any of the fault from Customer side to receive such failure item?

Hi all! I purchased 2 lenova mobile phones but i received rechargeable trimmer i complain about them for past 3 weeks but nobody s taking action and they not at all care on customer. If possible anyone should do dis. Very worst persons of flipkart. Very worst

The touch of the mobile is not working properly and letters especially "m" "o" "k"
Fluentness of the touch is not working as good as previous it was used to be so i wanna repair or service it soon and i have one year warranty too. Please give any response as soon as possible from your company. The letters i should tap tap again and again at once it was so fluent to just touch now i used to press hard on the right side key board and touch is also not working properly now i have to press instead of touch a little make sure that i wanna reply soon it is very difficult to use me please reply to me soon thank you

I had ordered a semi-stitch dress from flipkart few days ago. Order got placed & payment got confirmed .Before 2 days od delivery date I got notification from flipkart that my order is returned as product is out of stock even though my payment was approved in first place as I paid through e gift card.is this the way you satisfy your customer

This is to inform and complaint about my purchase of mobile LeTv Le 1S on 9 Feb 2016 under an sale .As per the condition of the sale – if any customer buy LeTv Le 1S on 9th Feb 2016 using the Axis bank debit/credit card - would be eligible for additional 10% of cash back; that will be credited in April 2016 by date 10th.
I had participated in the sale along with my office collogues to purchase the mobile on 9th Feb and used the Axis bank debit card to make the payment for the mobile and order number was - OD[protected].
And one of my collogue - Gurpreet Sing Nagi (M# - [protected]) also purchased the same mobile using the AXIS bank debit card at same time with Order number - OD[protected].
On 22nd of March - he got amount credited Rs. 1099 on behalf of the cash back for the sale of mobile - LeTv Le 1S.
On 14th April 2016 – I had contacted the Flipkart customer care (Reference number - IN[protected]) and they inform me that I was not eligible for the sale/cashback so no amount transferred.
It is really embarrassing that if in the same date sale under same condition (fulfilling all terms as per the sale) two customers purchased the same thing then – how would one eligible for cash back another person not ?