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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025

Complaints 47043

Resolved

25478

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21565

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Flipkart reviews & complaints page 219

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I bought a smartphone from Flipkart on 27th September 2022, order id: OD[protected].

Order was placed on emi but full amount got billed in my billing statement i.e. purchase was not converted into emi.

Now i have to pay full purchase amount although i opted for emi and order details shows the same.

As bill got generated today and full amount was billed, who will take responsibility for this?

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My Flipkart account has been blocked.so I'm unable to login my account and i have an product issue also...

Many times mail to Flipkart but noo response from Flipkart team side.so kindly unblock my account for me

Mobile number:[protected]
Mail id: [protected]@gmail.com

Kindly contact me and solve my problem as soon as possible by tomorrow
I will contact another mail id to Flipkart. they will contact for that number and The back end team person will contact on October 10 they will tell verification team persons will contact you and short out problem within 24 hours...but nooo response from the team side the team service is not satisfied for me

So, kindly solve my problem and unblock my account

I'm many times mail and call to Flipkart but noo response soo only I will write this mail for you

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Address: IIM Project village Basantput near GoSala Delivery in IIM Gate no. 01 office, Sambalpur District Odisha - 768025

Website: N24-N34, S24-S34, Air Cargo Logistics Centre-ll, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi - 110037.

Sir i have ordered a bicycle on the date of 23/ 9/22.. the date of delivery was 4/10/22..but they didn't delivered on that day... and they didnt explained the reason of late delivery.. after 11/10/22...they said your delivery will be on 14..after 14 they said 15/10/22 now they are saying 19 will be your delivery date... they didn't gave me any reason... I called costumer care they said have some patience we will deliver as soon as possible...they have no cancelation option on their website...my money got stuck..i think it is a fraud case sir i am helpless here please help me..

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Am a girl from a middle class family, and I am a student. I was thinking to take the phone for a long time, but it was late to collect money, Flipkart had a big billion sale going on, so I created a new account on Flipkart and took money from my father and booked the phone Oneplus Nord CE. 2 Lite 5G Mobile Amount of 20026.The boy who came to give the parcel first asked for money and then left with the parcel, I quietly came home with the parcel when I opened it and found there was no mobile, instead of mobile he gave me Loreal Paris 80gm Hair Syrum and took the whole money wrongfully.

I have captured also unboxing footage.

I made a return request but flipkart still not refunded my money much more struggle.

I want it to be severely punished, a poor girl's dream, it is not right to put her in danger with this kind of hard money.

I request to refund my money and take action against flipkart not to deal with anyone.

Order id -OD[protected]
Return id-[protected]

After raising return request they called me 4:27pm today they said wait 24 hours we will help you, but i got return rejection mail some moment ago.

How they can rejected my return request where item was missing, take legal action on it and refunded my money.

Really disgusting platform flipkart

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Address: Rajkot, Gujarat

I ordered puma rs shoes and I received another puma shoes which is completely different and after that I requested a return and they told me to wait till3 days and after 3 days i called them and they told me to wait more 2 days and then somehow my return request got rejected, Now what should i do, i call their customer support but they tell only one thing “sir pls wait for 24 hours” i am really pissed because of this, pls solve my issue fast as soon as possible

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Oct 16, 2022

Updated by Akshayh02 Update:my return request got rejected multiple time and i also uploaded my adhar card but still whenever i call fk’s customer care they want me to wait 24 hours .flipkart, this is how you behave with customer. Is 4500 a small amount in my opinion it is completely not a small amount.im still trying to return product

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Address: Hosur Tamilnadu

Ordered Samsung hwa67e/xl sound bar in big billion days on 22-09-22 for rs24000/ got delivered on next day itself on box product is mentioned made in Vietnam but inside the box the product is mentioned made in China. Immediately I requested for refund they delayed untill 30-09-22 and said refund rejected. The product which they sent was not satisfied and why I have to use forcefully. I want my money back i dont want to use their product.
2. Given replacement that product also same china made and not up to the mark. Instead of giving refund they are forcing to accept with replacement. There is no correct matching specifications to what they shown in the pictures. I want my money back take this garbage product no use for me. And people who're reading don't buy in flipkart.

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I am a girl from a middle class family, and I am a student. I was thinking to take the phone for a long time, but it was late to collect money, Flipkart had a big billion sale going on, so I created a new account on Flipkart and took money from my father and booked the phone Oneplus Nord CE. 2 Lite 5G Mobile Amount of 20026.The boy who came to give the parcel first asked for money and then left with the parcel, I quietly came home with the parcel when I opened it and found there was no mobile, instead of mobile he gave me Loreal Paris 80gm Hair Syrum and took the whole money wrongfully.

I have captured also unboxing footage.

I made a return request but flipkart still not refunded my money much more struggle.

I want it to be severely punished, a poor girl's dream, it is not right to put her in danger with this kind of hard money.

I request to refund my money and take action against flipkart not to deal with anyone.

Order id -OD[protected]
Return id-[protected]

After raising return request they called me 4:27pm today they said wait 24 hours we will help you, but i got return rejection mail some moment ago.

How they can rejected my return request where item was missing, take legal action on it and refunded my money.

Really disgusting platform flipkart

I am attaching Snapshot

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I have ordered springtek matress of 72 x 48 x 6 inch size of the mattress but they have delivered me a smaller size mattress on 5th October 2022. I tried calling their customer care number they said that that are providing a replacement for the same. 9 days had passed but still they have no escalated my issue.

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Address: FLIPKART, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore KA 560034 IN.

Sir, I have orderd ( order id: OD[protected] an (Infinix X1 Slim Series Core i3 10th Gen - (8 GB/512 GB SSD/Windows 11 Home) XL21 Thin and Light Laptop (14 inch, Aurora Green, 1.24 kg)) laptop worth Rs 32990 with an offer of Rs 4000 ( Flipkart big billion offer dhamaka) plus an addtional exchange offer of Rs 6950 (with an old laptop Thoshiba). The total amount paid was Rs 22140 .On October 3rd they cheated me by delivering a wrong product ( Lenevo laptop) which i refused to buy and instantly i reported the above incident to their customer service executives through phone.They offerd me a resolution before october 7th . But Now it seems that the flipkart has deliberatly cancelled my order without my knowledge and belief and asked me to reorder the same with the current market prize.They also informed me that the amount that i was already paid is refunded to my bank account on october 10th. Sir i was deliberatly cheated by the flipkart team by delivering fake product and they cunningly removed by discount offer of big billion days. Now i need flipkart to take necessary steps to reorder the above mentioned product with the same offer on 25th september 2022 which i really order for the above mentioned product

Oct 14, 2022

Complaint marked as Resolved

No steps have taken by the company. the company customer care executives simply call me and say so many sorrys for that incident. They said that it was an unforeseen incident. An email was sent to the [email protected] but no response is seen till this date. So many phone calls have recieved from there customer service executives. but the problem is not yet solved

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Address: Chennai

Website: Flipkart.in

I Ordered Puma shoe in Flipkart for Rs1399. First time I made payment via debit card details, has an issue with OTP. So tried again with Net banking
Later realized that the payment has been made twice.

Txn Ref:
Debit card ref:[protected]
Netbank ref:[protected]

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Address: BANGALURU

Website: flipkart.com

Od[protected] order id.
I have ordered a phone from flipkart and from the last 2 days it is showing out for delivery in their website. But bank emi started and they have charged emi conversion charges.
I have contacted the customer care of flipkart reagrding this issue, but they said they wont be able to help and asked me to wait.
I want to cancel this order but they are are allowing me to cancel it. This has...

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Address: PLOT NO 957/5 SAMBIT VILLA GHATIIA

After purchasing the Air Condition, Are you people not giving service? I have bought 5 AC from you, and no one came and gave the service,

It has been a year for some AC, even 6 months for some AC, no one came for service.
Order No
OD[protected] MarQ by Flipkart Convertible 4-in-1 and MarQ by Flipkart Convertible 4-in-1 Cool - June 16, 2022 Purchase
OD[protected] CARRIER 2 Ton 3 Star Split Auto Cleanser
OD[protected] CARRIER 1 Ton 3 Star Split AC - White
OD[protected] Hitachi 1.5 Ton 3 Star Split AC – White

I am very unhappy on your service, if I could have bought from someone else I would not have such issues.

Regards,
Jaye
[protected]

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My Flipkart account has been blocked.so I'm unable to login my account and i have an product issue also...

Many times mail to Flipkart but noo response from Flipkart team side.so kindly unblock my account for me

Mail id: [protected]@gmail.com

Kindly contact me and solve my problem as soon as possible by tomorrow
I will contact another mail id to Flipkart. they will contact for that number and The back end team person will contact on October 10 they will tell verification te.persons will contact you and short out problem within 24 hours...but nooo response from the team side the team is not satisfied for me

So, kindly solve my problem

+1 photos

Oct 15, 2022

Complaint marked as Resolved

My account blocked problem is not solved for mee

Flipkart customer support has been notified about the posted complaint.

Oct 15, 2022

Updated by Gokul Ganesan Noo the complaint is not solved for me

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Address: AAMDAR COLONY JINTUR

Dilevery boy ne mera order mujhe na dekar kisi aur ko jyada paise lekar diya mai grahak manch ja sakta hu mera samadhan na hone par
my adress mujahid khan jafar khan pathan
order no = od[protected]

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I am a girl from a middle class family, and I am a student. I was thinking to take the phone for a long time, but it was late to collect money, Flipkart had a big billion sale going on, so I created a new account on Flipkart and took money from my father and booked the phone Oneplus Nord CE. 2 Lite 5G Mobile Amount of 20026.The boy who came to give the parcel first asked for money and then left with the parcel, I quietly came home with the parcel when I opened it and found there was no mobile, instead of mobile he gave me Loreal Paris 80gm Hair Syrum and took the whole money wrongfully.

I have captured also unboxing footage.

I made a return request but flipkart still not refunded my money much more struggle.

I want it to be severely punished, a poor girl's dream, it is not right to put her in danger with this kind of hard money.

I request to refund my money and take action against flipkart not to deal with anyone.

Order id -OD[protected]
Return id-[protected]

Please Do forward and solve immediately refunded total paid amount of 20026.

Really disgusting platform flipkart

I am attaching Snapshot.

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Address: Bangluru

Website: Flipkart.com

Dear sir

Am using Flipkart Pay later service and purchase a item in September 2021
An in 11 june 2022 i make my payment but Payment deducted and not reflecting in flipkart account they saying me for payment again and again and make penalty

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Website: flipkart.com

I complaint to flipkart and aftr bouncing around from several custoner service in their support chat I decided to finally post complain. I have heard so many bad new about flipkart that I don't want to wait for them to resolve it.

My order no. OD[protected] suppost to be high quality saver for men. But the product I received is very bad and very low quality, doens't match the product picture shown in the website.

Here is the link to the product
https://www.flipkart.com/order_details?order_id=OD[protected]&item_id=[protected...⇄

And the picture I attached is what I got.

+2 photos

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Oct 14, 2022

Updated by dailymotionindia Here is how bad conversation with customer service.

I did that
5:27 pm

If you've got other questions or would like details about another order, please visit our Help Centre section. A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try and do our best to delight you.
Contact-Us
In general you flipkart already has a recent incident and had to return money when buyer received detergent shop on laptop order.
5:26 pm
or you get a bad reputation and a consumer forum case which is bad for your company.
5:26 pm
Anyway, either you escalate it with the seller and get me the refund
5:25 pm
it is buyer's right to return the product when unused and seller is not selling up to the mark item.
5:25 pm
So I will get money whether seller accepts return or not
5:24 pm
which explains what is seller intension
5:24 pm
Then you shouldn't have this seller in your platform. Look at the review he got 3 star
5:24 pm

Term and condition is only valid when the product is same.
5:23 pm

I really wish I could help you in this regard with all my efforts but I would like to inform you that this is something that totally depends upon the seller's return policy.
5:23 pm
no no return policy is void and not a valid condition
5:23 pm
it is not the same product
5:23 pm

Only if I receive the same item as described
5:23 pm

I'd also like to let you know that the seller has specified on the product page that this product is not eligible for returns.
5:22 pm
and keep all the money!
5:22 pm
The product is not same then seller can easily send anything and say no return policy
5:22 pm

I understand the no return policy but in that policy product should be the same as described in the website
5:21 pm
I understand that you'd like to return the Angel Infinite Safety Razor For Men With Double Edge For Stainless Steel Shaver, but I'm sorry to let you know that this product is part of the 'No Returns' category because of which the seller will not be able to fulfill your request.
5:21 pm
Thanks for waiting.
5:20 pm

Thank you.
5:19 pm

ok
5:19 pm
Sorry to keep you waiting, it's taking a little while to get the information
5:19 pm

Let me check that. It’ll just take a minute or two.
5:16 pm

I want to return and get refund on the basis of fake/low quality product
5:16 pm

Thank you for the confirmation.
5:16 pm
It is low quality and not the same a shown in the picture.
5:15 pm

Product is not as described and picture.
5:15 pm

How do you feel that you received a fake product?
5:15 pm
So fake product
5:14 pm

product is not the same as I ordered
5:13 pm
May I know the exact issue you are facing with the product?
5:13 pm

Sorry for the miscommunication.
5:13 pm

look at the right order number
5:12 pm

It will be credited by the end of the day as per standard banking procedures.
5:12 pm

wrong product dude
5:12 pm

I'd like to let you know that the seller has refunded Rs. 287 to your bank account ending with 440 on October 13, 2022.
5:12 pm
can you say potato before I wait for your response?
5:12 pm

These are repeated texts and I don't know if I am talking to a human,
5:11 pm

Thank you for the confirmation.
5:11 pm

yes
5:11 pm
I see that you have chosen the product Angel Infinite Safety Razor For Men With Double Edge For Stainless Steel Shaver and initiated the chat. Are we discussing about the same?
5:10 pm
I'll be more than happy to help you out.
5:10 pm

I certainly understand your concern.
5:10 pm
return or refund the item
5:09 pm

return of refunc the item
5:09 pm

Please proceed with your concern.
5:08 pm

ok
5:08 pm
Let me look up the details for you.
5:08 pm

Hi, my name is Afreen and I'll be helping you with your request.
5:08 pm

If you've got other questions or would like details about another order, please visit our Help Centre section. A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try and do our best to delight you.
Contact-Us

Please give me a moment while I look up the details around your previous chat so that I can assist you without asking any questions that you may have already answered.
4:54 pm

?
4:53 pm

Please give me a moment while I look up the details around your previous chat so that I can assist you without asking any questions that you may have already answered.
4:36 pm

ok
4:36 pm

Please give me a moment while I look up the details around your previous chat so that I can assist you without asking any questions that you may have already answered.
4:27 pm

?
4:27 pm

If you like, you can click here www.flipkart.com/helpcentre to check other available contact options.
4:07 pm

I want to talk to customer service
4:07 pm

If you like, you can click here www.flipkart.com/helpcentre to check other available contact options.
4:02 pm
good luck https://www.consumercomplaints.in/flipkart-wrong-low-quality-product-sent-on-no-return-policy-items-c3335704
3:59 pm

now?
3:59 pm

Please contact us after sometimes as because we are facing some technical issues right now.
3:44 pm

Alright, if it is not resolving then it is going to consumercomplaints.in and https://www.indiaconsumerforum.org/ your choise
3:43 pm

Please contact us after sometimes as because we are facing some technical issues right now.
3:39 pm

now
3:38 pm
Please contact us after sometimes as because we are facing some technical issues right now.
3:33 pm

Please contact us after sometimes as because we are facing some technical issues right now.
3:32 pm
So bad customer service!
3:32 pm
I don't have time to waste on usless things when you have system to record everything.
3:32 pm

Do it on your time when your technical issue is resolved
3:32 pm

Please contact us after sometimes as because we are facing some technical issues right now.
3:31 pm
So that it takes to get the refund?
3:30 pm

I see the pattern here
3:30 pm

Please contact us after sometimes as because we are facing some technical issues right now.
3:29 pm
Say potato if you human
3:29 pm

If you are ghosting me just tell me right now becase I don't have time to waste here and I will go to a proper forum
3:29 pm

Please give me a moment while I look up the details around your previous chat so that I can assist you without asking any questions that you may have already answered.
3:28 pm

You are the third person
3:28 pm
Hi, my name is Suman and I'll be helping you with your request.
3:28 pm

Our specialist will be with you soon to help you with your query. Please key in any additional details you'd like to share with us.
3:27 pm
order
3:27 pm
ordr
3:27 pm
??
3:27 pm

yes f
3:24 pm
Are we connected?
3:24 pm
Sorry for the typo error.
3:23 pm
Are we connected>
3:23 pm

Please elaborate your query "potato".
3:21 pm

Say potato if you are human
3:19 pm
Please elaborate your query.
3:19 pm

You can track your order status here: https://dl.flipkart.com/dl/account/orders
3:18 pm
Did you read what I typed before?
3:18 pm

Whf, it is delivered already
3:18 pm

The item is being packed by the seller and is ready to be shipped. You can be sure that it'll reach you by on or before October 19, 2022.
3:18 pm

Sure
3:17 pm
I'll be more than happy to help you out.
3:16 pm
I am sorry for the trouble.
3:16 pm
I certainly understand your concern.
3:16 pm
Thanks for waiting.
3:16 pm
Please give me a moment while I look up the details around your previous chat so that I can assist you without asking any questions that you may have already answered.
3:14 pm

Good afternoon.
3:14 pm
You can read the message I typed above
3:14 pm

What happened to Mayank
3:14 pm

Hi there, this is Satyadev and I'm here to help you.
3:13 pm

Return or refund not interested in buying it.
3:13 pm

Our specialist will be with you soon to help you with your query. Please key in any additional details you'd like to share with us.
3:13 pm

Ok
3:12 pm

I certainly understand your concern and sorry for the trouble you are facing. As I understand how this situation may cause trouble, I will ensure to do my best to assist you today.
3:11 pm
So not the same product
3:10 pm

Quality, it is very thin and bad quality, cheap product compared to the picture in the Flipkart
3:09 pm

May I know what is the difference between the product you have seen on Flipkart and the product that is delivered to you?
3:08 pm

Just got delivered and just now sent the pic of the product I got
3:07 pm

Thank you for the confirmation.
3:07 pm

Yes
3:07 pm

I see that you have chosen the product Angel Infinite Safety Razor For Men With Double Edge For Stainless Steel Shaver and initiated the chat. Are we discussing about the same?
3:06 pm
No return option either.
3:05 pm
It is cheap and low quality, nothing matches as shown in pic.
3:05 pm

Item delivered is not the same as the product I ordered
3:05 pm
Wonderful afternoon! Hoping that you and all your loved ones are safe and healthy.
3:05 pm

Hi there, this is Mayank and I'm here to help you.
3:04 pm

I want to continue the conversation over chat.
3:04 pm

Our customer support executive will help you with more details. Please choose your preferred contact channel
Continue chat with an agent
Response time: Within 5 minutes
Go to My Orders

Issue with item delivered
3:04 pm

What can I help you with?
Issue with item delivered
Invoice/Bill
Others

Hi! It's the Flipkart Support Assistant again.
3:04 pm

Please click to
Write to Us

I want to write to Flipkart.
3:01 pm

Our customer support executive will help you with more details. Please choose your preferred contact channel
Write to Us
Response time: Within 24 hours
Go to My Orders

Product is not a shown in picture
3:01 pm

Please type and let me know what I can help you with.
3:00 pm

Others
3:00 pm

What can I help you with?
Delivery related query
Cancel order
Product Related Information
Others
I am here to help you and will connect you to a customer support agent (through call, chat or email) if I don't have the answer.
3:00 pm

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I am a girl from a middle class family, and I am a student. I was thinking to take the phone for a long time, but it was late to collect money, Flipkart had a big billion sale going on, so I created a new account on Flipkart and took money from my father and booked the phone Oneplus Nord CE. 2 Lite 5G Mobile Amount of 20026.The boy who came to give the parcel first asked for money and then left with the parcel, I quietly came home with the parcel when I opened it and found there was no mobile, instead of mobile he gave me Loreal Paris 80gm Hair Syrum and took the whole money wrongfully.

I have captured also unboxing footage.

I made a return request but flipkart still not refunded my money much more struggle.

I want it to be severely punished, a poor girl's dream, it is not right to put her in danger with this kind of hard money.

I request to refund my money and take action against flipkart not to deal with anyone.

Order id -OD[protected]
Return id-[protected]

Please Do forward and solve immediately refunded total paid amount of 20026.

I am attaching Snapshot.

+2 photos

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Address: Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560103

Hi,
I've ordered realme TechLife 7.5 kg 5 Star Rating Fabric Safe Wash Fully Automatic Top Load Grey on 29th sep 2022 through Flipkart and got it delivered on 9th oct 2022 (Order ID: OD[protected], my Installation & Demo was Scheduled for 10th oct 2022 I also got the details of the Installation Engineer but he never came and also never received my calls, on second day 11th oct 2022 in the morning I checked the installation status and found out that Flipkart automatically cancelled my installation & demo so I rushed to Flipkart customer service & made complaint about this and they said we have rescheduled your installation on 11th oct 2022, but same scenario as well no one came for the installation, I again raised complaint & asked for the installation asap and they said wait till the 14th oct 2022 your issue will be 100% resolved and if you want fast installation get it done by a third party person, I lost it at this statement from Flipkart customer service staff and said why are you selling appliances if you can't give installation & demo for the same, why the customer bear the load of a third party installation engineer and why we as a customer waste our time, it's been 4 day's now no one came to installation & demo of my product nor I've got any call from the Installation Engineer which they keep assigning the same person back to back named "DHEERAJ SINGH", this person is never received my single call till now, and thier issue resolving deadline also coming to an end but no progress so far now they also keep extending the issue solving deadline day by day, I'm really fed-up of this behaviour of Flipkart and writing this to all consumer forums so that other consumers will see this and Never buy an appliance from Flipkart, they tie-up with the world's worst and unprofessional Company "Jeeves", which has a bizarre level of bad history in serving the customers, I'm mentioning the all details and attachments related to this issue below so that it will get easy for everyone to understand:

1st Installation Scheduled Details:
Engineer Name: Dheeraj Singh
Product: Realme TechLife Washing Machine (RMFA75A5G)
Case ID: FLIR-E8K2EI-WVUXTT-D13NRM-JYJ34S9
Company: Jeeves by Flipkart

2nd Installation Scheduled after they automatically cancelled my 1st installation:
Engineer Name: Dheeraj Singh
Product: Realme TechLife Washing Machine (RMFA75A5G)
Case ID: FLIR-5TC7DN-HF9JY8-JOM7B3-PT9H62E
Company: Jeeves by Flipkart

After this they keep sending me same case id and same Installation Engineer details daily but never send person or call for the same, and this person never receive my calls, I also can't open the machine on my own as they the company will void my warranty or nor listen to me if I got the damaged product, the machine is keep sitting in my room sealed pack and untouched.

Now, I Just want my full refund and get my product returned I don't want to continue this calling game daily as I'm an employed person and don't have much time to keep tackling this nonsense, I'll not bear any other future charges in the returning process, I just want my refund which I've paid for the same product, if they can do this kind of torcher to a "PLUS MEMBER" then I can't imagine that what they do to the normal member's.

Regards,
Shahbaz Khan

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Flipkart customer support has been notified about the posted complaint.

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Placed exchange for Red Tape Boots and the exchange was cancelled by Flipkart at the last minute of exchange cycle. I have been trying get help for the exchange but they keep ignoring.

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