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M
Oct 28, 2022
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Address: India

I received the product is defective or incompatible with my mobile, Bluetooth is not showing and connecting, i want to return and need refund for the same. but in flipkart return section whenever i try to return it showing an error message only
Flipkart customer support has been notified about the posted complaint.
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    Vidya27
    Oct 28, 2022
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    Address: Pune

    Hi There,

    I ordered a Norton Antivirus Product (OD[protected] and it was delivered on 28th Sept. 2022. Since my current antivirus was active, I did not open the packet which is showing correct product description. When I opened it few days back, it had different product inside.
    I have been trying to contact support for this cheating from seller, no one really responding back. I feel that I have been cheated by Flipkart and there is no support at all. Its really difficult to believe to order anyting from Flipkart in future.
    Hoping to get a positive response or atleast a support from Flipkart team for a loyal customer.

    VJ
    Nov 14, 2022
    Complaint marked as Resolved 
    Sent email to their Grievance officer (Department) and then issue got resolved in 2 Days
    Flipkart customer support has been notified about the posted complaint.
    Nov 14, 2022
    Updated by Vidya27
    Issue is been resolved
    The is resolved by FLipkart ... Thanks for all supporters and Flipkart Customer Servie
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      R
      Ranjish kumar
      Oct 28, 2022
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      [SAFARI GAMMA Expandable Check-in Suitcase - 30 inch]
      Order I'd - OD[protected]
      Delivery date[protected]
      Reason - Received Missing Item
      Mob no - [protected]
      Price - rs 2952
      Description - i called many times to Flipkart but they only told wait for 24 hours to 48 houss but untill now I have not received my amount, And Now my Account is blocked by Flipkart, very bad .
      Kindly provide my refund of Rs 2952 in my added bank Details, and unblock my account as soon as possible
      Flipkart customer support has been notified about the posted complaint.
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        Ranjish kumar
        Oct 28, 2022
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        Website: www.flipkart.com

        Today i receive order ajanta digital watch, i received damaged, but after delivery my account blocked, kindly check and unblock my account as soon as possible

        order -id- od[protected],
        price : rs1964
        order- deliver date[protected]
        register - mob : [protected]
        kindly unblock my account as soon as possible or create my return request - reason - damage and stain on product, and provide my refund
        Flipkart customer support has been notified about the posted complaint.
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          A
          Ankitamaity
          from Midnapore, West Bengal
          Oct 28, 2022
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          Ordered Oneplus nord CE 2 Lite from flipkart big billion days they Delivered a percel there item was missing I have paidfull amount 20026 without any confusion I have captured unboxing footage also.
          More than longer Waiting for refund. Everytime they rejecting refund request again and again.

          They mailed asking last time To process return share your documents I shared immediately by replying mail. And they waiting for My consent to lodge FIR against missing item I also given agree consent. Still 15 days passed not received my refund.

          I raised new return which requested stage return id[protected]
          Please take imediet action on it and refunded my money.
          Flipkart customer support has been notified about the posted complaint.
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            Vinaykasana
            from Noida, Uttar Pradesh
            Oct 28, 2022
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            Redtape - Red tape shoes - OD226261133379739000

            I have order 2 pair of shoes for Red tape shoes - OD[protected] Order number confirmed. But I have received the used shoes in the boxes. I have opened one box and one is still in sealed condition. But it seems the seal pack is tempered already. I have raised the return and refund request within the time - Do the same by earliest possible....
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            Sumonpal29
            from Digha, West Bengal
            Oct 28, 2022
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            Ordered Total 30 Grocery items From flipkart Yesterday's they Delivered by taking full amount of 4878 While i opened i found there Only 7 items included in basket. 23 Items Missing i have raised Return request but flipkart continuously rejecting my refund again and again.

            Really trouble and facing huge loss from flipkart fraud platform.

            Missing items list :
            1)DNV Poppy seed 15 pack.
            2)Sugar 5kg 3pack.
            3)Red level tea 500gm 5pack.

            Please take further imediet action and refunded my money.
            Flipkart customer support has been notified about the posted complaint.
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              Gurupadabera992
              from Contai, West Bengal
              Oct 28, 2022
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              Hello support team I am facing huge loss on ordering product through flipkart marketplace. Ordered Total 28 Items and Paid Full amount but flipkart delivery boy given a percel while i opened i found there are only 11 Items Dispatched. There 17 items Missing (Fortune Sunflower oil bottle 5 unit and Fortune sunflower oil pouch 2 unit with Emami Mustard oil bottle 5 units and Emami mustard oil pouch 5 unit) Missing in bakset. I raised refund by maintaining issue but flipkart rejected my refund request repeatedly without any call.

              Please take imediet action on it and refunded my 17 Missing grocery item balance.
              Flipkart customer support has been notified about the posted complaint.
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                I
                isayanpal
                from Mumbai, Maharashtra
                Oct 28, 2022
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                Address: Bangalore
                Website: www.flipkart.com

                Order ID: OD[protected]

                I have been a regular customer of Flipkart. I used to recommend Flipkart because of my customer experience with Flipkart. Lately, this has gone to the dogs. I only hear scripted lines spoken like a puppet. The order ID mentioned in the subject line was ordered on the 25th of September. The initial promised delivery date was the 7th of October, which was postponed to the 17th of October and then to the 29th of October. There is no status update against the shipment and it is evident that nobody knows even which state the product is in. The order is not allowed to be cancelled as well. I have reached out to regular customer care and only got promised dates after promised dates without any resolution. Even after the incidents like - IN[protected] get created, these are mostly closed without any intimation or information.

                I am pretty sure that the concerned seller is a fraud and never shipped the order. It was probably marked shipped with a fake ID. I have faced this before with another e-commerce portal but it was handled smoothly and the amount was refunded within the stipulated time.

                Under these circumstances, I would like you to take a look and provide a refund. Otherwise. I have to take the legal route and ask you to delete my Flipkart account without keeping any of my personal data in the backend.

                Going forward, I'll recommend my friends and families not use Flipkart.
                Flipkart customer support has been notified about the posted complaint.
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                  Puja Dessai
                  from Cuncolim, Goa
                  Oct 28, 2022
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                  Website: Flipkart

                  My Flipkart account was hacked and the mobile number and email id was updated to another mob and email.that person ordered iPhone 13 and used pay later option 60k. Even after complaining for several times the customer care never resolved my problem. I requested them to delete my Flipkart account, then they asked me for I'd proof to delete the account and now response from Flipkart.
                  When I search that mobile number from which that iPhone was ordered it's showing Flipkart employee. Must be Flipkart employees are only doing this thing.
                  I was the prime user of Flipkart but now I won't use this Flipkart for life time.
                  Flipkart customer support has been notified about the posted complaint.
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                    I
                    inderraj13
                    from Haldia, West Bengal
                    Oct 27, 2022
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                    Website: flipkart.com

                    I ordered wakefit mattress from flipkart.com (order id : OD[protected] & delivery date was 29/09/22. product didn't deliver & reached back to wakefit warehouse (confirmed by wakefit on telephonic conversation). i contacted many times to flipkart to initiate the refund but every time they give the new delivery date. it has been almost one month & my money has been stuck with them.
                    Flipkart customer support has been notified about the posted complaint.
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                      Shalin@1242
                      Oct 27, 2022
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                      I ordered SAFARI STAR 65 4W RED Expandable Check-in Suitcase - 26 inch
                      And my order id is OD[protected].
                      They didn't delivered my product and they are saying they tried trice to reach me, but I didn't received even a single call from the delivery partner and they cancelled the order and asking to reorder it and the product price is increased by 1000 and I need that product and I want my product to delivery now as it is in courier office.
                      They called me even yesterday and said that my order is not cancelled and it will be delivered by today morning. But today morning I got a message that my order has been cancelled.
                      Flipkart customer support has been notified about the posted complaint.
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                        mandy1411
                        Oct 27, 2022
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                        My Flipkart account is blocked when I was trying to return the product. Now I am not able to login on my Flipkart Account and also not able to return the Product (Order ID - OD[protected]. It's been a month I am not able to login on my Account. So, I call Customer Care and they keep on asking me to wait for 24 Hours but nothing has been done yet.
                        Flipkart customer support has been notified about the posted complaint.
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                          Piyush Singla .....
                          from Faridabad, Haryana
                          Oct 27, 2022
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                          I

                          ordered a Numero uno jeans from Flipkart but the product is of different brand and also flipkart customer care accepted it and make refund but delivery never comes to picK up my order always cancel it by own i complained about it many times but no solution
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            Ankitamaity
                            from Midnapore, West Bengal
                            Oct 27, 2022
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                            Ordered Oneplus nord CE 2 Lite from flipkart big billion days they Delivered a percel there item was missing I have paidfull amount 20026 without any confusion I have captured unboxing footage also.
                            More than longer Waiting for refund. Everytime they rejecting refund request again and again.

                            They mailed asking last time To process return share your documents I shared immediately by replying mail. And they waiting for My consent to lodge FIR against missing item I also given agree consent. Still 14 days passed not received my refund.

                            I raised new return which requested stage return id[protected]
                            Please take imediet action on it and refunded my money.
                            Flipkart customer support has been notified about the posted complaint.
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                              C
                              Changez Sheikh
                              Oct 27, 2022
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                              Address: House no 274 ward no 3, vpo BURIA, 7015658434 Miyo wali masjid ke piche, 7015657434, vpo BURIA

                              I'm a seller on Flipkart and the pickup boy don't come for order pickup, he always make excuses, i requested him to pickup on time, but he always comes late and i need to call him a lot.
                              This is a worst service provided by Flipkart pickup boy.
                              If it wouldn't resolved, I'll put this on social media my number is [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                M
                                Mahadeb Talukdar
                                from Dinhata, West Bengal
                                Oct 27, 2022
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                                Address: Dinhata

                                Your executive tell seller will be given me compersation amount.

                                So, Why you herragement me.

                                My advocate was written that 20000/- compersation amount & 15990/- refund amount.

                                So, You reply me on the contact and this message sent consern team .

                                If you don't contact me in 24 hours.
                                So, I shall next 2019act petition drop for mentally herragement process.

                                You can contact me my alternative number [protected] & [protected].
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 27, 2022
                                Updated by Mahadeb Talukdar
                                Your executive tell seller will be given me compersation amount.

                                So, Why you herragement me.

                                My advocate was written that 20000/- compersation amount & 15990/- refund amount.

                                So, You reply me on the contact and this message sent consern team .

                                If you don't contact me in 24 hours.
                                So, I shall next 2019act petition drop for mentally herragement process.

                                You can contact me my alternative number [protected] & [protected].
                                Oct 28, 2022
                                Updated by Mahadeb Talukdar
                                My [protected]@gmail.com
                                My alternative number [protected]
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                                  S
                                  Sachin antil123
                                  Oct 27, 2022
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                                  I placed a order on flipcart on 7Oct, 2022 and i recieved a delivery time on 13 oct, but product was not delivered then i talk with customer care they gave me a time on 17 oct but on 17 oct still the product was not deivered again I talk with your customer executive they gave me again time.and today is 27 oct still i have not received my product worst delivery experience i get from flipcart.I order three or four product from flicart but not a single product i recieved on time .I order some products from Amazon they delivered the product before expected time But i cant except this from flicart.From your customer executive agent i did not get any satisfy answer. I also raise compalint many times but there is no resolution i got there.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    pugal12345
                                    Oct 27, 2022
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                                    My company provides Work from home assistance, to avail that we may need billing address in a company's name and address (I've used GST invoice feature specifically for this) . But in the invoice the billing address is same as shipping address. Please help.

                                    Order ID : OD[protected]
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                                      anil0098
                                      from Hyderabad, Andhra Pradesh
                                      Oct 27, 2022
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                                      Address: Flipkart
                                      Website: Flipkart

                                      I ordered AKG LYRA MIC FOR Rs 2600. Order ID - OD[protected]
                                      Defective item is shipped and after i complained with flipkart they agreed for providing replacement and even they picked the defective item. Before handing over the defective item i had a clear conversation with flipkart customer care that I need replacement not refund and they raised online replacement order which i checked in flipkart and it's initiated. Replacement was shipped and it reached hyderabad at the last moment delivery was cancelled as PRICE OF THE PRODUCT INCREASED. This is not fair and when I contacted flipkart they said they will provide refund. And they are asking me to place new order. I bought the mic for 2600 under deal and they cancelled the replacement as price Increased to 9999.
                                      As I was clear from the begining i want replacement and i don't want the refund. If flipkart told me in the begining that replacemt is not possible I would have taken the defective mic to service centre for WARRANTY SERVICE. I request flipkart to provide me the REPLACEMENT NOT REFUND.
                                      Flipkart customer support has been notified about the posted complaint.
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