Flipkart Complaints & Reviews

Dear Consumer Complaints Board, How to ruin someone's festival season, can be learnt from FlipKart. This is regarding my order ( OD[protected] of fully automatic washing machine purchased before their Big Billion Day sale. It was purchased on 4t Oct with next day delivery & installation within 48 Hrs. Well, I received a damaged product from Flipkart. Which I fought with them to replace. Later they agreed for the replacement & send me other piece. Well, next piece was OK & I accepted that. But now, it's been 5 days passed & no installation has been done. I am calling their cust-care multiple times but they are deaf & dumb. In fact after Big Billion Day sale they become rude as well & started lying now. I am only getting false promise from them everyday. They are not even replying to emails. Looks like this company has lost mind now & forget the customers who made it so big. Other incident is related to their Big Billion Sale day (but my purchase is no where related to that). On that day I purchased a power bank (order no OD[protected]. I selected next day delivery (being their Flipkart First Customer). The item must be delivered on 7th Oct else as per their policy, they were to pay back Rs 198/-. But they delivered on 8th oct. I asked them to compensate & they agreed on Rs 100/- (Incident:[protected]. But they never paid me that amount. I called their cust-care on 9th Oct 11 AM. I raised both the concerns. That lady promised that installation of washing machine will be done on 9th & she will give me the confirmation in 30 minutes. 30 minutes passed no callback. She was lying openly. I called again on 9th oct at 7 PM & raised both the concerns. That cust-care person was rude & disconnected my call. I called again at 8:20 PM on 9th oct. This time cust care was even more rude and started asking me all sort of junk questions in a rude way. He was so rude that, I was forced to disconnect the call myself this time. First of please take strict action against this company who behave rude with the customers. This company must be closed now. This was built by the customers & will be shut down by the customers soon anyway. I am happy with our PM who is encouraging foreign investment. Let the Amazon to rule here. Bye to flipkart. But please teach these guys a lesson & take strict action against them. Thanks & Regards, Ashwani

On flip karts big sale day I bought Hyderabadi ear rings for Rs 2400. After 3 days from big sales their price has got reduced to Rs 890. Then what was the sale about? I feel like they were cheating on the sale day itself over value for money. Thankyou

Dear Sir, On 6th Oct. after click no. of time on buy now button for purchasing samsung galaxy 2 p3110 rs.1390 it not added in cart and after refresh it show error 500. Same with nokia xl which added in cart but when i continue for payment it auto disappear from the cart. I've been using flipkart for a long time but apparently a lot of people have been cheated on 6th Oct. my email id is [protected]@ebizsol.co.in

hi, i am sai from hyderabad.i buyed a moto g mobile last month ago.form last few weeks i am facing problem with the handset.the power back up is too bad and mobile is hanging .it suddenly stops the working . please kindly slove my problem as soon as possible.

With reference to ORDER ID - OD[protected], received broken sealed and half opened consignment on dated 9th October 2014 at 12:44 PM through courrier boy Mr. Kushal, mobile no. [protected]. He instructed me to make payment and sign the documents before opening the package. I requested him to verify the product but he again said first make the payment and also said that if there is some problem you may complaint on customer care to replace the product. I asked him to give me in writing about the consignment's condition he simply refused and gone away. It seems that product may have been tempered. Immediate after I lodged a complaint on[protected] wide complaint no.[protected]. After several attempts I was able to place order as per my liking. But sorry to say because of this type of dealing, I feel harrassed and may have monitory loss to a big company like Flipkart. Kindly do the needful and oblige. Pranjal Jain [protected] E-mail: pranjalzen.[protected]@gmail.com

Yesterday at around 11 am i received the TV which i had ordered on the Big Billion Day sale. The Order No is
OD[protected] and the TV details are LG 32LB582B 32inch LED TV. I insisted the Delivery Guy to Open the New pack so that i can check the product before he leaves with my old TV. However after opening the cover i found that the entire screen is broken beyond my imagination. I always thought that flipkart is renowned for Fast and Excellent packaging of the Products. But i never expected a TV screen which is broken completely is packed and shipped to a customer. This is not the way delicate things like TV are packed and delivered. I told the Delivery Guy( Singh - [protected]), that i wont give the new TV (LG 32 inch LED) and my old TV (For Exchange) until i get a new replacement of the Broken TV. But he didn't listen to me and took back the new TV and left the OLD one with me. He said it will be delivered to me on 9th October. He also gave me an Email id of a Person (Vignesh Rajshekhar - Opps Manager). But Emailing Vignesh has not helped. i really don't know if that person is there in Flipkart or this Delivery Guy gave me a Fake Email ID.
Today morning i woke with a big surprise that the order is delivered and i have also received the Invoice copy of the Product. The Order Status in My account says the TV has been delivered.
I have called the customer care, a number of times but the response which i am getting is not satisfactory at all. i dont know why the Best E-retailer in the country is doing all these stuffs. i think they forget the fact that they are because o[censored]s and not the other was round.
Hopefully the give me a Replacement soon or else i may think of a Legal action against Flipkart and WS Retail.

Hi FlipKart.
I had ordered mobile phone (Moto E) on Big Billion Day offer (6 oct 2014).Now you have cancelled my order for unacceptable reason and already i have paid the full amount.They said they have cancelled for price error which is not acceptable as it is a Big Billion day offer.I have all the proofs for confirmation of the order.

If you did not take any action regarding my order, i will take the legal action against Flipkart through consumer court.

Thanks.
Chethan
[protected]
(chethan.[protected]@gmail.com)

I have made a purchase from Flipkart on 25th Aug 2014 of Rs 28352, the payment was cleared and Flipkart delivered me the product. Unfortunately the product was faulty which I returned and as per Flipkart they have remitted the amount back to my account on 23rd Sep 2014, but I am unable to see the same amount credited in my account till date (08th Oct 2014). Flipkart is persistent that I need to check with my bank (ICICI) why the amount is not credited and they can't help me any further. This seems to be weird as they are the one making the payment and should check where has the payment gone. When contacted the bank they say that the initiator of payment can track the payment so i should ask them to do the same. Its strange that Flipkart and ICICI both are clueless where the money has gone. Please assist.

Dear Sir, Flipkart sold an item under order ID OD[protected] in Rs. 480/- on 29th Sept-14, he not only delayed my item to deliver but also he himself cancelled the product for selling it in higher rate as it was sold in your portal till[protected] night, I witnessed and saved the screen shot. This cheating was done in spite of my several follow up with him customer[protected],[protected],[protected]. He has cheated. Thanking you Regards Uday Singh Ph. [protected]

Hello, I m vandana sharma. I want to complaint against flipkart.com that i have some amount in my flipkart wallet but i m unable to use my money because flipkart says that i can only buy things that are sold by ws retailters. But from last four days i am facing problem that everything that is under ws retailers is out of stock. For solving this problem i tried to buy things that were beyond the amount in my wallet and under ws retailers. But when i proceed to pay they have no option of cash on delivery of the remaining amount. Flipkart says i have to pay the remaining amount through credit card or debit card which i am unable to do so. I also spoke to flipkary customer care executives and they say that they don't know when will the ws retail things be in stock. So ultimately flipkart has no solution for my problem. Please help me get back my flipkart wallet money.

I have purchased Redmi 1s xiaomi phone online on 28th sep' 2014 and selected mode of payment as COD. At the time of delivery on 3/10/2014, I have swapped my HDFC card[protected] for rs. 5999/-, but the receipt is not generated by the card machine. While checking found that receipt paper was not available in the card machine. The delivery boy returned back as the receipt was not generated. I have received transaction payment sms on my mobile no. Till date I am following with back team member, but no action has been taken. It is requested to you kindly look into matter. I am willing to swap card again, but need clarification about my pending transaction. Ajai Gautam mobile - [protected] [protected]@nic.in

Your name: Aravind Acharya Address:Sri venkateshwara New Ladies P.G #40, 1st cross, 1st main, hosur road, near appolp clinic, bangalore-100 Phone model:AP3256AE7K8 Make:MOTOROLA MOTO E Last used No.:[protected] E-mail for communication: [protected]@gmail.com Date of theft and losing phone:03/10/2014 IMEI No.:[protected] / [protected].

The order which i booked is cancelled for unacceptable reason when i mailed to know the status they said they have cancelled for price error which is not acceptable as it is a Big Billion day offer anything can happen in the offers when they are giving 10000 tab for 99 rupees and 16 GB pen drive for 1 rupee also samsung tab for 1239 Rs why cant they cannot give Moto E for 1500 Rs. they displayed the offer in site as MotoE 1500 Rs so only i booked the product for 1500 rs per piece but now they are telling due to proce error we are cancelling the order. I have all the proofs for confirmation of the order email and messages to my cell. in the customer call they are saying out of stock but still the product is available i can see that i have taken all the necessary details to produce to consumer court. Pavan kumar D K [protected] [protected]@gmail.com

I purchased a moto-e new mobile from flipkart.com site and from very begging sometime my phone gets restart by pressing power switch and sometime in between speaking to someone. Its creating too much disturbance in communication with others like that. Amit Agrawal Mobile no. [protected]

Worst service ever. Please don't order through Flip kart ever. Shipment of items in order OD[protected] by Flipkart.com I have ordered this item in 99 Rs afterwards they change the price to 999 and cancel my order saying out of order but stock still exist in 999 Rs.I will file a lawsuit against your company for this inconvenience.I promise I will sue you for this. This is your mistake why i have to suffer for your mistake.

Hi Team, I have ordered an Electronic Item(Motorola Mobile - Moto E) for an amount of Rs.1500 on the day of October 06th 2014 . I received response saying my order has been placed succesfully and after 3 hours i received mail and message to my inbox saying "Your amount has been refunded". When I called to the customer care there is no response for mail as well. Order Id: 0D[protected] Date on Which Order Placed : october 06th of 2014 Thanks, Manikandan.C Mob: [protected]

I received the product Apple IPAD Air 16GB on 1st October... The product was technically damaged as it was not getting ON.. On lodging the complaint, i was advised to visit the Apple customer care which i did and found there is some technical problem with the product.. Also my product was shown to customers saying this is what happened when you shop online I have asked for the Refund on the same and waiting for my product to get picked .. Till now it has not moved.. Flipkart is known for quickest delivery which happened but when it comes to refunding the money, all i have been listening 4 to 5 business working days.. which are not getting over yet could you please help to resolve the and get the refund

I ordered two MOTO E handsets for Rs.1500 each. My order numbers are OD[protected] and OD[protected] has been cancelled after the confirmation stage. I have attached a photo proof where my order has been cancelled after confirmation . They sent me a mail stating that there was a prize error. When they were offering products at Rs.1 and they were talking about it with pride. Now they are cheating their customers by cancelling their orders. Now they are even trying to shut the mouths of the Customers by refunding them Rs.1500. I have all the email, messages and screenshots for proof. I need my products which were ordered. Please do the needful

I purchased one Moto e for 1500 on BIG BILLION day, later they themselves cancel it. They have this policy that there will be NO canceling and no refund on this day so why are they themselves doing this with costumer.This is cheating with consumers, they are doing publicity stunt like this to bring more traffic to them.

Sir, I'm a flip kart customer earlier now. I changed my choice to other online site same happens for my friends too..because you are not shipping to pin :680125, 680684 which was easier for us to purchase but other sites are ready to ship to these pincodes (amazon, snapdeal, ebay) allmost all except Flipkart.So everyone is forced to buy from these site.When you shipped to 680125 we buy Why you are not shipping to irinjalakuda (pin: 680125, 680684)? Hope you consider this message as a request and solve as soon as possible.. Thanks&regards Srinath kg [protected]@gmail.­com