Flipkart Complaints & Reviews

To Consumer Court,
With Due Respect,
My issue is-
I purchased a headphone from Flipkart, but due to some problems in the headphone i.e. battery issues, , I raised return request they approved the return request but they rejected that request automatically, I want refund of damaged product.
Order Id OD[protected]

I have been using fkipkart since 5 to 6 yrs but offlate they started doing 420 fraud activities i m a flipkart plus membership still they dont value their customer i ordered eggs from flipkart grocery along with other items in the month of July wherein they sent me eggs of other animal which i hve nvr seen tried returning no response from customer service they nvr arrange a call to get connected very cleverly they keep their chatbot disfunctional so that we cnt reach them in the same cobtext i ordered some more stuffs in Aug out of which one was charged double of Mrp mentioned which is totally unethical recently i ordered two buckets from Kuber industries out of which they delivered only one product by asking otp but in the app very cunningly they are showing both the buckets delivered whereas in the box there was only one now they are not giving my refund for the same saying that product is delivered which is not true The box was slightly torn nd loosely packed i wss the delivery boy too he said he doesnt know whereas the conversation was on recorded call This is the third time Flipkart is doing this fraduaulent activity nd no solution received from cust care I need all my refunds asap earlier to this also they have delivered a broken tempered glass and never replaced it

I don’t kw the reason but my account with Flipkart [protected] is blocked when i was trying to return a product. I was very loyal customer to Flipkart but after so many tweets and call no response is thr, i was a plus member in Flipkart and my supercoins are in my account. Kindly solve my problem.

Hi sir my name is Saddam.

My email id : [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I received a damaged whirlpool 9kg washing machine on 21.09.2022. Machine is broken at bottom side which is no easily visible due to its dark grey color and a hidden area. After 10 minutes of delivery i tried to contact the delivery people, but they didn't pick the phone deliberately. At the same time i mailed all the details of damaged product to Flipkart with photos and also made a call to customer care service. They registered my issue, but by the evening i received the mail that issue is resolved. I tried to replace the product by registering replacement request with essential details like photos and description but it was also not registered even after multiple tries. Just by offering open box delivery one cannot check all the product or every part which were hidden or in the bottom, so this kind of negligence of courier partner or depatch team must be taken care seriously. I need a replacement for my product please help me.
My order ID OD[protected]
Rgds
Anil Thomas
Alleppey
Kerala

While iam trying to download my invoce for tv purchase, the option to download the same is not availble.

Hello Team,

I placed an order for "SHIRAZIKIDSWEAR Boys & Girls Casual T-Shirt Jeans" on 10th Sep 2022 which was delivered on 18th Sep 2022. But I found a defect in the jeans and requested for an exchange. However, your call representative denied for exchange and requested to go with order cancellation to process the refund for this order and place new order for the same product. I did the same but I haven't received my refund yet. The total amount for this order was Rs 291 but the refund which has been processed to me is only Rs 279. I have not received the refund of Rs 12 yet. I have contacted your call representative and they failed to provide even the reference number for the transaction of Rs 12 . I already requested to connect me with your senior but they failed to do that as well and simply denied to connect me with their senior team member.

Please have a look into the matter and resolve it as soon as possible otherwise I have to stop my future orders and transactions with you.

Waiting for your positive response.

Thank you,
Suman Kumar

I ordered a Moto g51 on 17 September 2022 through Flipkart. When I was tracking it, I found that it showed the status out of the delivery area (Pincode-address mismatch). They have delivered many times in the past to the same address and my Pincode and address do not mismatch. Why they are doing so? If cannot deliver they should have told me when placing the order.
Order id : OD[protected]
Order date:17 September 2022 8:32 pm
Amount paid:₹ 11, 278 through debit card

When I reach customer support they were giving irrelevant answers and turning off my call after 20 minutes discussion

Flipkart travel didn't return my money for ticket cancellation as I was told by customer care from both Flipkart and Airline.
Booking ID[protected]
PNR- RJ7TRI

Hi myself vyomvaswani i am regular customer of flipkart due to some reasons my account is get bloced and i want to do shopping on big billion days
Email id - [protected]@gmail.com
User id - vyom vaswani
Phone no. [protected]
Pls sort this as soon as possible
Thankyou so much

Raunak Singh, and Mohamed called me 20 times in a day to make the payment and they promised me by lying about the benefits of the account managers paid services. I made the payment on 12th Sept 2022. They were just keen on getting the credit of the business and getting their ill gotten incentives.
Once the payment was made the only email that I got was an introductory call from one of their Account managers.
1. No AM has called me since past 12 days.
2. No contact number of any AM is provided to me.
3. No payment invoice is shared with me
4. No Ads, No listing at shopsy etc have been done
5. No productive assistance by any AM has been provided.
I seek immediate refund and flipkart is running a scam

Canon pixma printer ordered on 12th Sept 2022 with order ID; OD[protected]. Flipkart telling that we are not able to deliver the product because of logistic issues. When tried to cancel the product, one message coming from flipkart saying the we cant cancel the order because product already dispached. So, product not received, not able to cancel the product and refund also not processed.

Order ID- OD[protected]
Order dated - 16- Sep-22
Order received date - 20- Sep-22
Product name - Polenta Front and Back Guard for Google Pixel 6A

I have received delivery on 20- Sep-22. I have received an empty box from Flipkart. There is no product inside the cart which I have ordered. It means Flipkart vendor chit me. He takes money along with the delivery charges but couriers an empty box to me. I'm really unhappy with this Flipkart service. It is Flipkart's responsibility to refund my money along with interest, also arrange the call urgently. Attached photos for the same.

Dear sir,

Order Placed: 16-Sept-2022

Amount paid: Rs 871.00
order list
5 emami rice bran oil packets
1Fortune mustard oil packet
1kg sugar packet

5 items delivered out of 7 items.

i have ordered 5 emami rice bran oil packets but i received only 3 emami rice bran oil packets

2 emami rice bran oil packets missing from the order that i received.
I requested a refund from the delivery guy . He said it will be sent to my payment source.

After that few hrs passed I didn't receive any msg from flipkart regarding refund.

Then I contacted flipkart customercare multiple times and complained that 2 emami rice bran oil packets were missing from my order which i received.

Incident Id =IN[protected]
Incident Id =IN[protected]
Incident Id =IN[protected]
incidentId=IN[protected]
incidentId=IN[protected]
incidentId=IN[protected]
incidentId=IN[protected]
incidentId=IN[protected]
incidentId=IN[protected]

I called the delivery guy multiple times in this number ([protected]) each time he said he already sent the refund and also notified the officer above him.

but in my order section in flipkart i haven't received any refund yet.
i cant able to contact the seller either.

FLIPKART CUSTOMER CARE CLOSING MY INCIDENT ISSUE AND MARKING AS RESOLVED WITHOUT ACTUALLY BEING SOLVED.

THEY WAISTING TIME BY ASKING WAIT 24 HRS AFTER 24 HRS AFTER 24 HRS IN THIS WAY 3 DAYS PASSED NO REFUND YET.

resolution date changing each date
My resolution date first promised on 20th sept 2022
Then changed to 21st sept 2022
Then changed to 22nd sept 2022
then changed to 23rd sept 2022
now changed to 24th sept 2022

Flipkart literally cheated my hard earned money and not refunding, item also didnt delivered.
Flipkart scammed me by fraudulently giving hope and waisting time

Kindly look into my matter and send my refund of Rs 284/- cost of 2 emami rice bran oil packets.

Thanking You
Subhra Dey

Hello,

I already complaint many times and raise a complaint for replacement because of damage product i received on delivery date, as i already shared images with Flipkart and also again I am sharing with this also, as i got product in which rubber coating of one head is out, that is not properly coated, as you can see in the images, i attached with the complaint.

I don't how much & i don't know why it is taking so long to resolve my issue of replacement, it is already 6-7 days passed, when I got this damage product and for which i already raise a replacement ticket on the delivery date, but till now, no replacement details i got that when it will get done, Either replaced the product or refund my money, i can't wait so long as all you are taking for replacing a product without giving any update of replacement.
Already I called many executives of Flipkart and told my issue again and again but i didn't get the proper resolution, After having Flipkart plus membership then also it is happening, that damaged Product is not getting replaced by raising the issue again and again, just got 2-3 mails regarding identification and for delaying the resolution. Understand my problem and rectify this issue as soon as possible.

Flipkart Profile - Pankaj Singh
No. - [protected]
Order I'd - OD[protected]
Product i received damage - Boat Rockerz 450 pro 70 hrs

Hii sir
Order id OD[protected]

Account name Antesh Meena
email [protected]@gmail.com

Review my account unblock please sir
please sir i request you with folded hands i am getting very upset for 1 month please sir help me i have lot of hope you have tweete

please sir help me i am very upset i have talked to customer care many times but they did not solve my problem then you are my last hope sir you tell me When I didn't make any mistake then how
my account got blocked like this, after hitting use no reason was given and neither problem was solved nor any email came to me Sir
i am very old customer of flipkart and this account is my main account sir please flipkart pay letter i use it separately
understand my problem sir i am very upset by calling please unblock my id when sir is not my fault then how did you block my id like this
my Filipkart account
Order id OD[protected]

I have ordered FUK Nios Series 6 Smart Bracelet Touchscreen HR BP Sensor D18ID116D20 Smartwatch through flipkart on 1st September 2022.
Product received with defective and apps alos not working as expected so I have ordered for refund request on same date. I called to customer care 4 times but still no action taken by flipkart.

OD[protected]

I Ordered Oneplus Nord CE 2 Lite 5G For My Brother, Today Morning Was Excited for New Phone And Without Any Doubt only for trusted Purposes I have paid Full Amount Of 19673 and now struggling.

While I opened I see there are nothing fully empty box delivered. How they can this mistake with me ? I am Old flipkart user more than 6 years to go I am continuously Shopping with flipkart never face this kind of issue in my purshace Life.

As I am Requesting here to Consumer support team take legal action on it and set this right.

I have raised return request for refund
Return id-[protected] they still not refunded my money.

they continuously asking products images again and again by replying. Really struggle with flipkart shopping.

I Humbly requesting here please Take street action for time wasting and Struggling .As soon as refunded my money.

I have attached all snapshot and order and return details.

Flipkart Register number-[protected]
Shipping details-Prasenjit Bhunia

Samsung service center

Kanthi rakhal school, rakahl school

Contai

West Bengal - 721401

@Flipkart
Everytime i connected with your customer care. Regarding my existing complain i.e. Rs 14850 fraud on my Flipkart account. Google Play card was ordered from my flipkart account and amount got deducted from my RBL credit Card.
@Flipkart
locked my account.

Please check my attachemnts on priority

“Flipkart is running big scam in India” All Indian I request you don’t purchase any product from Flipkart"
Never buy "Complete Protection" any item from Flipkart. Its a big scam running in India. Flipkart provides “complete protection - Jeeves Consumer for extended warranty service. But flipkart can not provide services, after so many follow-up with Jeeves consumer services customer care & Jeeves seniors also told me repeatedly “Your problem will be resolve with Two Working Days”. From 2nd September 2022 to till date they cannot resolved the complain
“Dear Dillip Sahoo, This is regarding Complete Protection with CPFK[protected] for your LED TV. Our technical experts will reach out to you shortly to process Claim CLCPL[protected].
-Flipkart”