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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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S
Susamabar349
from contai, West Bengal
Sep 20, 2022
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OD[protected]

I Ordered Oneplus Nord CE 2 Lite 5G For My Brother, Today Morning Was Excited for New Phone And Without Any Doubt only for trusted Purposes I have paid Full Amount Of 19673 and now struggling.

While I opened I see there are nothing fully empty box delivered. How they can this mistake with me ? I am Old flipkart user more than 6 years to go I am continuously Shopping with flipkart never face this kind of issue in my purshace Life.

As I am Requesting here to Consumer support team take legal action on it and set this right.

I have raised return request for refund
Return id-[protected] they still not refunded my money.

they continuously asking products images again and again by replying. Really struggle with flipkart shopping.

I Humbly requesting here please Take street action for time wasting and Struggling .As soon as refunded my money.

I have attached all snapshot and order and return details.

Flipkart Register number-[protected]
Shipping details-Prasenjit Bhunia

Samsung service center

Kanthi rakhal school, rakahl school

Contai

West Bengal - 721401
+5 photos
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    PAULY BABY JOHN
    Sep 20, 2022
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    Website: www.flipkart.com

    I had ordered a product and the product was delivered on 19/09/2022, without my knowledge, someone has initiated the return of the product, the seller has accepted the return and credited the refund amount to an an account which is not mine. I am from kerala and the bank account belongs to bihar( got this information by checking the bank ifsc details from flipkart customer care. I can make it clear that i didint got any call from any flipkart persons asking for account no for refund in my registered email or mobile no. Such a worse security system by flipkart . My account is hacked by someone. I need resolution for this.The account no as mentioned in the attachment ending with 853 is not mine.Email correspondence from flipkart is attached for reference
    +1 photos
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      D
      dovakin0006
      Sep 20, 2022
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      Hello I bought a nothing ear 1 from Flipkart one of the ear bud’s runs out charge much quicker than the other I raised a refund request but they rejected my refund after technician visit without even a reason
      Flipkart customer support has been notified about the posted complaint.
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        K
        Kavyanssh
        from NOIDA, Uttar Pradesh
        Sep 20, 2022
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        My phone is being locked by flipkart for no reason. My phone is not functional.
        Customer care doesn't help at all. It will be locked permanently if payment is not made for Flipkart Smart upgrade plan, the service that I didn't even opted for .
        Flipkart customer support has been notified about the posted complaint.
        Sep 20, 2022
        Updated by Kavyanssh
        I didn't even bought the phone from Flipkart I bought it from Amazon. Amazon says if the phone is locked by the Flipkart contact Flipkart it's not our issue.
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          B
          Basithemirates
          from Mumbai, Maharashtra
          Sep 20, 2022
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          I ordered a phone for 40000 on 28th aug i had to receive my product on 02seo but it was failed and postponed to 8sep when i asked on 2sep later 7 sep the product was cancelled without any information.since i ordered under EMI now i got processing fee of 460 and GST 80 rupees from bank extra eventhough my order amount has reversed. I called bank and got information that processing charges from Flipkart who has to payback my amount. I called Flipkart 1000 manytimes CS staf simply replying with same story that my complaint will be taken.now because of Flipkart error i am paying extra 600 rupees amount to the bank
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
          Sep 20, 2022
          Updated by Basithemirates
          I have called Flipkart manytimes they are just playing with public money.. taking 40000 from account and cancelling the product after 10days without giving any information to customer feel like gambling activities doing by Flipkart with innocent people money
          Sep 28, 2022
          Updated by Basithemirates
          Still i have not received any update from Flipkart
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            A
            Adithyarao123
            Sep 20, 2022
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            Website: ww.flipart.com

            Swiggy voucher worth Rs 1000 generated by flipkart not redeemable. Flipkart support not helpful, have called and followed up on this issue more than 10 times, they give false promises that it will be resolved in 24 hours .. I feel they are cheating me Or flipkart team has used by coupon for their personal use
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Flipkart not resolving issue, very bad support

            Swiggy voucher worth Rs 1000 generated by flipkart not redeemable - Comment #4054557 - Image #0
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              A
              Anivesh Panjiyar
              Sep 20, 2022
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              Address: Bangalore

              I have ordered a phone with exchange offers available on the site. At website the misleading offers and value of the old phone is mentioned. The wishmaster came to check the phone which was is very well condition and all test passed in their application. Still they denied to exchange the phone as it was not getting accepted in their delivery application. They asked to pay the full amount of the exchange value. As per the information on website all condition was fulfilled to exchange the old phone. Without any reason they denied to exchange the phone. These misleading offers must be checked by government authorities where these companies hold the big amount of customers assuring the fake offers and policies and later breaking their own policies.
              Flipkart customer support has been notified about the posted complaint.
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                T
                thogata
                Sep 20, 2022
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                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

                I have ordered item but it didnt deliver to me i have done couple of tickets but from their side is not working they simply wasting my time on raising tickets but i didnt receive any update till now i lost my money and product as well
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  SwathiKishore
                  Sep 20, 2022
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                  Website: Filpkart

                  I have ordered a baby carrier on 11th Sep, 2022 with cash on delivery option.
                  When I was about to check the status on 17th Sep, 2022, My order was cancelled on 15th Sep, 2022 without any notice.

                  When I called and asked about the cancellation reason, they didn't even provided a correct answer. They asked me to place a new order. The same product is now costs 1677 rupees. My ordered amount was 734 +(50 shipping). I want that order with same amount. Could you please help me to get the order.
                  +1 photos
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                    S
                    Sahilucr
                    Sep 19, 2022
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                    Flipkart has been blocked my account since 10 August. They said I returned many times his products but i didn't.
                    I complaint many times to his customers care and from tweet But still they didn't help me .
                    Last 2 returns from account i didn't and it's done by illegal method . I also complaint about this to company, they said It was happened because of their technical error .
                    Pls help me
                    Flipkart customer support has been notified about the posted complaint.
                    Hi
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                      S
                      Susamabar349
                      from contai, West Bengal
                      Sep 19, 2022
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                      OD[protected]

                      I Ordered Oneplus Nord CE 2 Lite 5G For My Brother, Today Morning Was Excited for New Phone And Without Any Doubt only for trusted Purposes I have paid Full Amount Of 19673 and now struggling.

                      While I opened I see there are nothing fully empty box delivered. How they can this mistake with me ? I am Old flipkart user more than 6 years to go I am continuously Shopping with flipkart never face this kind of issue in my purshace Life.

                      As I am Requesting here to Consumer support team take legal action on it and set this right.

                      I have raised return request for refund
                      Return id-[protected] they still not refunded my money.

                      Flipkart Register number-[protected]
                      Shipping details-Prasenjit Bhunia

                      Samsung service center

                      Kanthi rakhal school, rakahl school

                      Contai

                      West Bengal - 721401
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Akash naveen
                        from Chennai, Tamil Nadu
                        Sep 19, 2022
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                        Address: India

                        I purchased "Beats Studio Buds with Active Noise Cancellation Bluetooth Headset (White, True Wireless)" for INR 6915 on 16th September 2022 . The product page mentioned in Flipkart app clearly states its new product and has 12 months of Apple warranty the seller is " BuzzIndia " in Flipkart, I received the product on 17th September 2022 and when I checked the coverage of warranty in https://checkcoverage.apple.com/ it showed me warranty expires on 13 of October 2022 roughly just 27 days.
                        I contacted Apple support team for help and they asked me for invoice from Flipkart . The Invoice Flipkart gave me did not have serial number of the product mentioned in it, for which i have to again spend some 30min on call and mailing Flipkart to provide me with a revised invoice which I still did not receive after 24hrs . Apple was kind enough to understand my position and checked manually from their side as to what can be done, they provided me with a solution where in they updated the warranty expiry date from October 2022 to December 2022 by asking me the serial number over call, which is still just 3 months from my original purchase date, I enquired about this and came to know that the purchase of this product was actually made on December 2021, and resold to me on September 2022.
                        As a consumer I was fooled by the web page of Flipkart providing me wrong information about the product that it has 12 month warranty secondly the seller is not authorised to sell Apple Beats studio buds, as he is not a authorised dealer to do so.

                        honourable investigator, I also found that many customers had the same issue by reading the reviews of the product and surfing online and Flipkart uses this kind of methods (selling used product, selling product which it is not authorised to sell ) to reduce the price of product to a larger extent and attract customer ultimately fooling them.

                        I also saw the same happening in Amazon.com as well, may reviews from consumer states that they got warranty of just 4-5 months in place of 12 months as mentioned in Webpage .
                        The seller who sells in amazon - appario PVT ltd

                        The link of amazon and Flipkart is given below
                        https://www.flipkart.com/beats-studio-buds-active-noise-cancellation-bluetooth-h...
                        https://www.amazon.in/gp/product/B0979RDMR4/ref=ewc_pr_img_1?smid=A14CZOWI0VEHLG...

                        kindly take action regarding this .
                        +4 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Sep 25, 2022
                        Updated by Akash naveen
                        Flipkart sent me replacement which is damaged and it has warranty of just 1 month . despite taking all the steps and still getting a defective product again and again is soo frustrating
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                          A
                          AdilMir
                          Sep 19, 2022
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                          I have created my flipkart account with my number [protected] and email id tafveez.[protected]@yahoo.com few years ago and have been a customer of theirs for a long time.Unfortunately i lost my mobile and with that access to my mobile number as well.Then i emailed flipkart and tried to update the mobile number to my new number [protected] via the app many a times but flipkart is sending otp to my previous number which i do not have access to.please help me update my mobile number to my account registered with email id .
                          Thank you
                          Flipkart customer support has been notified about the posted complaint.
                          Sep 23, 2022
                          Updated by AdilMir
                          Nobody from flipkart has so far bothered to even acknowledge that they have recieved my complaint, let alone solving the issue.
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                            AdilMir
                            Sep 19, 2022
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                            I have created my flipkart account few years ago and have been a customer of theirs for a long time.Unfortunately i lost my mobile and with that access to my mobile number as well.Then i emailed flipkart and tried to update the mobile number via the app many a times but flipkart is sending otp to my previous number which i do not have access to.please help me update my mobile number to my account registered with email id .
                            Thank you
                            Flipkart customer support has been notified about the posted complaint.
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                              P
                              Pulkit Sudan
                              Sep 19, 2022
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                              Website: www.flipkart.com

                              I recieved a defective Asus Laptop, the seller is named as 'TBL Online' on Flipkart.
                              Even though Laptop's listing shows 7 day replacement policy, I was not getting any option for replacement. I went to Asus service center, and after inspection they declared the Laptop 'Dead on Arrival', issuing a DOA letter and sealing the laptop. Asus DOA policy states that if the laptop has manufacturing defect in the first 7 days, then Point of Purchase (Flipkart) will have to replace the product.

                              I have been contacting Flipkart by various means since 10 days with no resolution. Flipkart is not providing replacement unit even after Asus has issued the DOA letter. I have talked to about 30 Flipkart customer service agents, including supervisors and no one is trying to solve the problem.
                              Flipkart customer support has been notified about the posted complaint.
                              Sep 19, 2022
                              Updated by Pulkit Sudan
                              DOA letter by Asus

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                                Z
                                zah1231
                                Sep 19, 2022
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                                Hi,

                                I purchased 2 Killer boys Tshirts from Flipkart on 26th Aug, 2022. The Seller was RetailNet. Order ID is OD[protected]. Due to size issue, I requested for a return. The tshirts were picked up from my house in Mumbai on 3rd Sept, but till date my refund has not been processed. I complained to Flipkart Support on their website as well as Twitter, but no result. They just keep asking me to wait for an update and keep asking me for my contact no. but they never call and speak to me about the issue. I am an old customer of Flipkart, but now am completely fed up with their behaviour. I request you to please take it on priority and process my refund ASAP.
                                Flipkart customer support has been notified about the posted complaint.
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                                  B
                                  Baoxi78
                                  from BARUIPUR, West Bengal
                                  Sep 19, 2022
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                                  Flipkart has suddenly blocked my account, and i'm unable to pay the bills for pay back later option . Flipkart executives are not listening to any of my pleads, as I'm unable to pay my bills off interest for those bills will increase which is a total fraud . What should i do now
                                  Flipkart customer support has been notified about the posted complaint.
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                                    A
                                    Arunasish Karmakar
                                    from Asansol, West Bengal
                                    Sep 19, 2022
                                    Resolved
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                                    Resolved

                                    I had placed few orders in Flipkart between 10/09/22 and 19/09/22. Most of the orders have been delivered and few were cancelled by me and few were returned by me. But the refund as showing in ordered status of refund processed and refunded to Flipkart Pay later but when I checked Flipkart Pay Later account the refunds were not reflecting. On 5th October I will get the Bill for payment and I wish to settle the issue before the final bill is generated by Flipkart.
                                    +1 photos
                                    Sep 20, 2022
                                    Complaint marked as Resolved 
                                    The complaint has been taken care of and the refunds are now reflecting in Flipkart Paylater account. Thank you
                                    Flipkart customer support has been notified about the posted complaint.
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                                      AshishVed75
                                      from mumbai, Maharashtra
                                      Sep 19, 2022
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                                      Address: Flipkart India, Banglore

                                      Like many users I too have come across issue regarding IMEI not verifying.

                                      I had been following up with Flipkart more than 10 days under complain no IN[protected] which after much follow ups shared the complain no

                                      Under Festive sale disguise, Flipkart has undertaken malpractice by putting up fancy offers ln my case exchange of old Cell phone against New cell phone from their website..

                                      When we opt for buying product under echange scheme the same is turned down by the system stating that IMEI is not getting verified, however in reality the Same iMEI is getting verified on AMAZON India for similar exchange programme.

                                      More surprising part is on Mobile App of Flipkart under the festive Sale there exist one option were old mobile are offered to be pruchased with good value without any echange (only buying old cell from end user), hereto the process is similar by registering our handset with IMEI no to avail value, to my surprise the same Flipkart has offered good value by verifying same IMEI which was rejected under exchange programme

                                      this is nothing but misguiding people by lurring or attracting cosumers, such practice is really unfair to consumer and flipkart either tries to be ignorant or willfully conducting such practice as no action has been undertaken by any Governing body.

                                      I would sincerely request your intervention to stop such MALPRACTICES undertaken by E-commerce Giants
                                      Flipkart customer support has been notified about the posted complaint.
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                                        M
                                        Manojthotli
                                        from Nathdwara, Rajasthan
                                        Sep 19, 2022
                                        Resolved
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                                        Resolved

                                        I have ordered a boxer in Flipkart on 24th Aug, and the product didn't even shipped even after 15 days. So I have cancelled the product on 9th Sep. As per the flipkart message "Your request is being processed. It may take up to 4 hours for your refund(if any) to be initiated".
                                        But I haven't received the amount or any information regarding the refund till now ie., 19th Sep.
                                        I have raised a several tickets for this. the support team keeping on postponing the resolution date. But there is no resolution.
                                        Product Name: JOCKEY Printed Men Boxer
                                        ORDER ID: OD[protected]
                                        Incident: IN[protected]
                                        Incident: IN[protected]
                                        Incident: IN[protected]
                                        +1 photos
                                        Oct 10, 2022
                                        Complaint marked as Resolved 
                                        Issue has been solved after posting the issue in twitter
                                        Flipkart customer support has been notified about the posted complaint.
                                        No customer support contacted for this complaint.
                                        Issue has been addressed and solved by social media post(twitter). Of course took 20 days for manual refund
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