Flipkart Complaints & Reviews

Hi Team,

I placed a CCTV camera order and once i opened the product box i found 3 items such as Harddisk, Bundled wire and HDMI cable is not there inside the packaging. So I placed a return request stating the same reason and infact I submitted all the product proof and ID proof and waited for more than 5days and today the return request is cancelled from Flipkart side. Please help me with this concern. I need a refund.

Had the worst experience in exchanging old laptop with Flipkart. The delivery person claimed a usage scratch (image), which would happen on any laptop used even for a week as a "DAMAGE", and reduced value from whopping 8600 to 1700. Do you expect old laptops to be in mint?

More so - flipkart is not even accepting any responsibility in this matter.

Flipkart customer care was so useless in this - they said accept whatever delivery person says even if that is wrong. This is blatant fraud. Why even give the option to exchange when you don't intend to fulfil your promise.

I purchased 2 products from flipkart one is power bank and another is bluetooth when i recieved this product i saw that one product is missing and other is another brand
when i return this product flipkart blocked my account
Order I'D :-
order id of the mi power bank 3000mAH
OD[protected]
OD[protected]

I received different brand of the power bank

Order id of the bluetooth rockerz 333 pro headset
OD[protected]
this product is missing from the package

i have the proof that this product is missing or another brand
here is the link of the video in which i open the parceal
Link of the video :- https://www.youtube.com/watch?v=13ftYMUpkcI

https://www.youtube.com/watch?v=TeGvmp4n1PA

after many time contact him he blocked my account and send me a reason that your recent request is been cancelled due to high amount of return in your purchase history. but their is no any policy of the flipkart there is mentioned that due to high amount of return your account will be blocked

Rs. 170 was refunded to my Flipkart Gift card wallet and I was informed that I will recieve an email containing the PIN of the gift card. BUT I DIDN'T GET ONE. And due to this, I am not able to use the amount. I sent an email to [protected]@flipkart.com but didn't get a response. I demand an immediate response to my email and also want to recieve an email containing the PIN.

My email: sarmistha.ghosh.[protected]@gmail.com....

Its been 5 days the product reached the nearest huh and still pending to deliver. It was about to deliver by 22nd Sept....

I had ordered iPhone 13 during sale on 22nd Sept. The very next day 23rd night my ordered was cancelled without any intimation or proper reason. In cancellation mail they have mentioned it was a bulk order and it was cancelled by seller. I had ordered only 2 iPhones ( one for me and another for my sister's from different seller). I have raised multiple complaint from 23rd onwards and trying to get resolution from customer care by calling them daily but they are not giving any commitment and just delaying it. I have even agreed to process just 1 order on same price.

Please help me here.

I Ordered an iPhone 13 on Flipkart BBD 2022. On 22 September 12.25 am order status is showing it should be shipped on 24th Sep 7.00 pm but has not been shipped yet

My order id is OD[protected]

I have ordered product on 22nd sep 2022 which supposed to be delivered on 24th sep 2022. still the product is not delivered. i have lodged many complaints to flipkart customer service but there is no action against it. delivery agent (ekart is unresponsive). the money is debited from the account and product delivery is not happening

Watch battery issue

I purchased Realme Bluetooth Earbuds with order No. OD[protected] in oct-2021 and
Recently I noticed charging problem. As the device is under warranty I contacted the product customer care and they informed me to submit the invoice.
The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

Please look into this

I ordered apple adapter on 22nd september from Flipkart, same was delivered to me on 25th sept 2022.

When I tried to check authenticity of the product on apple website, I found that the serial number was not recognised by apple website.

That shows that the product is not geniune Apple product.

I raised complaint with Flipkart but they mentioned that the product is under not return policy. Also raised a complaint with flipkart but they closed the complaint without any response.

I paid for orginal product but got duplicate product instead.

I want full rfund and leagal actions against seller as they are selling duplicate product to customers mentioning as orginal product.

I recently placed an order at flipkart (An electronic commerce company headquartered in bangalore, karnataka) for iPhone 11 (White, 64 gb) mobile phone under exchange offer (on BigBillionDay sale on 22-Sep-2022 (Thursday)), here I am exchanging iPhone 7 Plus (The exchange offer involves exchanging older mobile with a newer one.) When the delivery person came to deliver the mobile, without checking the phone he rejected the exchange for the reason that he is not competent to do necessary check on an iPhone and he is only aware of Android phones and he was asking to pay the difference price to get my new mobile phone, which is not acceptable at all.

The flipkart terms and conditions are (Flipkart terms and conditions followd by my response):

A. Brand and model of the old device matches the declaration provided by me in the flipkart website at the time of purchase of the new device.

The old device exactly matches the declaration provided by me.

B. The phone switches on and should be in switch on mode for a minimum of 30 seconds without connecting to charger.

The phone switches on and remans active for hours together.

C. The imei of the old device, provided by me in the flipkart website at the time of purchase of the new device, is correct and there is no mismatch.

The imei of the old device matches exactly with that provided by me.

D. Screen should not have any cracks and it should not be coming out from edges. Body of phone should not have any crack and there should not be any button missing from the phone

There are no cracks on the screen and it remains intact. There are neither cracks nor missing buttons in the phone.

E. For all phones, the screen lock should not be active (All forms of screen lock viz; pattern, pin, password, fingerprint, face recognition, smart lock, etc needs to be de — activated).

The screen lock was kept active.

F. For apple iphones, i-cloud account is unlocked.

iCloud for mobile phone is unlocked.

Despite fulfilling the terms and conditions as a customer, my purchase order was not fulfilled and thus the exchange was rejected. I request you to fulfill my order as per the flipkart conditions and price while buying the mobile.

I ordered apple adapter on september 22nd 2022, and got the product delivered on 25th September.

When i tried to check authenticity of the product on apple website the serial number mentioned on adapter was not recognised by apple.

Now when I raise a complaint with Flipkart they mention that the product is under no return policy.

I don't understand what to do here as I paid for orginal product but Flipkart delivered duplicate item to me.

I ordered 43inch realme tv and it delivered on 24 sept 2022 and they give expected installation is on 25 sep 2022 and yesterday no call or message came..still now 26 sept 2022 no response from installation proccess team and flipkart is telling to wait again for next 24 hours.. i need compensation of 6000 for my loss of time and respect from my family... i orderd this product from flipkart against my family members.

OD[protected]
OD[protected]
I ordered Oneplus Nord CE 2 Lite 5G Amount of 19831.
Flipkart Seller Delivered Empty Flipkart cartoon Box in sealed condition i can't understand I am old primary User of Flipkart More than 6 years to go continuously buying from here never faced this kind of issue in my life.I have raised Return Request -[protected] on 19/09/23 They first requested to shared percel received images.I have sent they again asked me to shared documents I immediately shared after 6 days waiting they rejected my return request they earlier asked me to shared documents which match recent orders. They rejected Documents not sufficient dear sir i already shared Recent purshace customer document Three type documents adhaar card both side, pan card and Voter card also how they can rejected my refund? Here is problem they avoiding to proceed refund that's reason they everytime informing Product shared images couldn't validated, I got empty flipkart cartoon box there are nothing anything fully empty I clearly maintained the issue, They avoiding and wasting return period timeliness to denied my refund please do take immediate action on it and refunded my money.
New Return Request was created by Calling customer care Return id-[protected].

Flipkart Register number-[protected]
Order id-OD[protected]
Return id-[protected]
Refund amount-19831

Please refunded my money immediately.

Earlier Flipkart was delivering products to our home and office address. I was ordering through flipkart 2-3 times per month. My area pin code is 560034. and native pin code is 620018 but now in big billion sale, poco f4 5g nebula green 128 8 are shown as "Currently out of stock in this area and cannot delivered to this pincode". for this particular product only, I am worried now and not able use any offers. Now flipkart is not delivering to our whole district itself. (Not to 560034, 560048, 620018, etc). I am regular and Flipkart plus customer, but not able to order. Need Response

My ekl courier tracking no. is FMPC[protected]. Please deliver it ASAP.

Hey I have ordered Lyod fridge 340L Order ID : -OD[protected]

from Flipkart, Delivered fridge was broken, Delivery Agent opened Box without our consent. He directly opened box as of he was aware of mishandling.

We did not accept delivery because it was broken very badly. Our installations were Scheduled on 28 but he opened box to check damage without our Consent . Even Delivery Agent offered us to keep this broken fridge and he will provide us some Coupes. We denied . He took back Fridge to HUB

Now Neither Delivery Agent is updating Status on portal nor Picking any calls. When we spoke to Customer executive, they say that status us not updated we cannot help with Replacement. As you can see Screenshot of app is also attached.

Delivery Agent said that status will be updated in 24 hours and you will get update on Replacement as its under replacement period . Its been more than 48 hours no update on neither app nor on calls.

1) First of all we have not accepted Broken product. it was return as it is .
2) Delivery Agent himself opened BOX without our Consent as of he was Aware of Mishandlings and misconduct .
3) Even Agent tried to Convenese us to keep broken Fridge and some Coupons will be provided.

kindly help us we want replacement as its under replacement policy but neither Flipkart executives saying anything nor Agent giving ant clarifications to us. Even Flipkart closing matter after having a customer executives . saying issue resolved.

I have ordered SAMSUNG S21 FE on 23rd Sept 12:25 AM and the product was expected to be shipped by 23rd Sept 01:00 PM and delivered by 27th Sept 22. While as of now i.e., 26th Sept 22 this product has not been shipped from seller. Status tracking shows "Item waiting to be picked up by courier partner." This product has gone out of stock therefore I cannot even place another order. I have contacted the Flipkart support and they are not of much use, they kept on saying they have raised a complaint on their side and someone from logistics will contact me by 29 Sept 22. I have been waiting for this BBD offer for a long time and if I would not be able to get this product now, then I will have to purchase this at a much higher cost.
##Order Number: OD[protected]

Sir, Sir, I have ordered two Palazzo from Flipkart, same company Jaybaksh so they were in one same pack, two palazzo name written on the pack, but Flipkart accidentally gave me one, I gave money for two, RS. 251 + RS 254 each to EKART Delivery Boy, Cash on delivery, because I thought two palazzo was written there.
EKART ID
FMPC[protected]
Order ID
Order ID - OD[protected]
I ordered JAYBAKSH Relaxed Women Gold & Pink Trousers but they send me the PINK ONE ONLY :(

I have not got the gold one yet I paid money for it, inside of the packet, I have not seen the gold one,

There was only one Palazzo inside the packet, but written two palazzo, I paid for both but received one,

I have received only one Palazzo yet I ordered two palazzo, in the packet it's written two palazzo pink and gold, so I given 505 RS, Rs. 251+ Rs.254, but after opening the packet, I saw only one: the pink one, I have not received the gold one... I think due to heavy work pressure because Durga Puja and Diwali is near, you made an accidental mistake, don't worry I am not angry, I can understand, I won't return the product and I won't demand refund but please if you can please send me the gold palazzo as I have already paid money for It, I am a poor person, I am an Unemployed girl, I am studying in College.

The app showing delivered, but it's not, only the pink one delivered, Not the gold one, the gold one was written on the packet, but after opening, I am not seeing the gold one, I paid cash money already, I thought inside of the packet, there'd be the gold one, but it's not there.

The packet was not tampered or damaged and the delivery boy is nice and kind person.