Flipkart Complaints & Reviews

I ordered a new Nokia Laptop from Flipkart and received it on 27 August which was defective. It was not getting start from the moment it was delivered. I asked customer service to resolve my issue but they are stalling me from a month and not doing anything at all. Now they are denying for replacement or refund for the product.
I want to request a refund for the product or replacement for the same.

My Order ID: OD[protected] Date: 07.09.2022
Order Details:
1. POCO M4 Pro 5G (Power Black, 64 GB)
2. Flipkart SmartBuy Back Cover for Poco M4 Pro 5G

For the above order I paid Rs.13251/- through my credit card on 07.09.2022.
The order was not success but my amount debited from Credit card towards Flipkart India. I contacted Flipkart customer care over phone and email many times but in vain. I am giving some of my complaint reference numbers below.

Incident: IN[protected] – 14/09/2022
Incident: IN[protected] – 14/09/2022
Incident: IN[protected] – 09/09/2022
Incident: IN[protected] – 08/09/2022

In all that communication from Flipkart they buy time but never committed about the refund of my money. Hence, I am preferred to complaint through you so that I may get resolution.
They promise refund of money within 4 hours for a failed order. But after nine days, still they are holding my money. I am not able to buy another mobile as the funds get locked with them. Please arrange to expedite the process as early as possible.

I am attaching here-with the order images and email messages from them.

Thanking You,
Elangovan Sivapunniyam.
Date: 15/09/2022

Order ID - OD[protected]
Dear sir /mam
This is my order no. the agent continious giving me excuse from last three days and delivering my product i need this product very badly and flipkart commuted to diliver 14 sept which is passed i am gonna sue flipkart otherwise take action against this man

I have no any overdue amount on flipkart paylater Or Idfc but in my cibil there is overdue of amount 2510. Due to this I have suffering trouble in my cibil verification and i talked to flipkart customer care they are not giving me the actual solution. My cibil score is continuously decreases due to this wrong overdue I need urgent solution.

I have placed order of laptop NOKIA PUREBOOK S14 CORE I5 11TH GEN from flipkart, Against my order no OD[protected] that was not working from the day it was delivered, I have raised complaint So many times to Flipkart customer service, But the issue is not resolved till not and delaying my complaint from a month. Now they are denying to replace and refund for the same and are asking me to buying another laptop.

ANNORA INTERNATIONAL Cotton Solid Chair Pad Pack of 2

I haved ordered 2 sets of above product, of which I received only 1 set and other one I didn't received but still showing delivered,
I returned the one set which I received, but other one they are not giving refund as seller says product is delivered

What kind of site is this, rubbish, it made me fool,
i have seen notification pop up on phone and it was showing 30 min offer, and i thought it is flipkart offer, and i purchased instant by paying 479 rs in Google pay UPI transaction ID is[protected]
then i have checked it is fake site, there is no payment details no order viewing, please resend the amount or redmi note 9 pro send the mobile.

Order id: OD[protected]
See how Flipkart is selling there product. What I order vs What I get
First image is what i ordered on Flipkart and second image is what i Received from Flipkart, Fabric, Cushion cover and wood material is very poor, totally different from website photo show on @flipkart.
I have been calling them since last 2 week but no resolution from their end, Also I informed same about it to seller, but seller is not responding and also not picking up my call. I asked customercare executive of @flipkart to atleast not exchange but repair it or change the fabric as per photo which was shown on website that also is not been given. Also @flipkart is not resolving my refund issue, which I have been call for since last 2 weeks.

Really pathetic service and products quality. I have been customer of Flipkart for last many years, but not faced such issue but now the service and quality of products which i got is really very bad and poor,
Because of which i returned, and due to that they have blocked me also for doing maximum numbers of return.
And now not giving proper solution also. — in Virar.

I have seen notification pop up on phone and it was showing 30 min offer, and i thought it is flipkart offer, and i purchased instant by paying 479 in gpay UPI transaction ID is[protected]
then i have checked it is fake site, there is no payment details no order viewing, nothing there was please resend amount or redmi note 9 pro send the mobile.

Flipkart has still not refunded money of few of my products
Also I have ordered Torque sofa which is totally different from what I have ordered.
Flipkart has blocked my issue due to which I am unable to check my orders and raise issue

Without knowing that Flipkart pay later would reflect in my CIBIL report, I've given my details to it for activation. Later I came to know that Flipkart has opened a personal loan account on behalf of me with IDFC first bank without my notice. I've asked the bank to close the account and they've said that they can't do it and Flipkart have to do it. When I asked Flipkart, they're saying they don't have such option to close it. The problem is it is reflecting in my CIBIL report and the organisation which I've joined for my job is asking me a clean CIBIL report. I don't have any pending debt in that account and still I'm not able to close my account. No one is responding, should I lose my job because of their irresponsibility ??

On September 7, i ordered Mee Mee caring baby wipes with order id OD[protected] and OD[protected].
Payment got deducted for these two orders from credit card account but Flipkart shows 'order is pending'. I lodged complain on flipkart repeatedly but no response even after 8 days. Nor they are refunding my money nor they are confirming the order. They are simply ignoring my request.

I have seen notification pop up on phone and it was showing 30 min offer, and i thought it is flipkart offer, and i purchased instant by paying rs.479 in gpay UPI transaction ID is[protected]
then i have checked it is fake site, there is no payment details no order viewing, nothing there was,

Redmi note 9 pro mobile 96% offer price in my mobile link and send the amount 479 rupees in gpay UPI transaction ID is[protected] please send the redmi note 9 pro mobile or resend the amount.

Always it shows out of stock in the name of offer it is cheating people so request to look into it thank you.
Out of stock issue

I want to exchange OnePlus mobile in Flipkart but every time I enter any of the IMEI number out of the 2 IMEI numbers that given on my mobile cover box or by getting the same number by dialling (*#06#), it shows the error message that IMEI NUMBER doesn't match with OnePlus 9 . It's offer time in Flipkart so I want to exchange my old product before . Plz help me ASAP

Order OD[protected]
I am Ankur Verma so Bijender Kumar
I ordered NIKE Downshifter 11 Running Shoes For Men from Flipkart and the shoes were delivered to me on 2 Sep 2022 the shoes were not fitted to my foot and as well as the shoe sole was damaged.
when I go to the Flipkart website to return those shoes it shows me 4-5 options I selected one because the shoes are not fitted into my leg. then Flipkart ask me to provide my Govt issued ID proof I uploaded my voter ID and then Flipkart rejected my return request and no information was provided to me.

I contacted customer support and they said sir this reason was not valid according to Flipkart policy. then they suggest me we should create another return request for this order and that was for a damaged product (this happened to me on 8 Sep 2022)
Flipkart customer care guy raised a return request for the product. and then I got an email from Flipkart on 9 September 2022 at 16:52 that email was about submitting the damaged product images and the box packaging of the product. I submitted those images on 10 September 2022 at 10:02. but I got nothing from Flipkart. then I contacted Flipkart support then they told me that sir we haven't received any images on email from your side and also they said that the email is not working currently ( i have attached the email copy below you can check it there). then support Mam suggested I upload those images in the chat window of Flipkart. I uploaded those images there as well. but still, Flipkart said that we got nothing from your side.
then Flipkart again rejected my return request (on 12-sep 2022) without any given reason then I raised the same issue again and provide the images on their provided section of image submittion.
but today on[protected] Flipkart again rejected my return request and they just over the time period of return requests by these all stuff.
I have all the proofs of chat and recording with Flipkart agents and email copies as well kindly give me the resolution and I want my money back.
Flipkart is responsible for the whole matter.

I have uploaded all the images and email copies related to that product.

Please find the below details and do the needful. ASAP.
Account Details
Name:Someshwara
Email:[protected]@gmail.com
Mobile:[protected]

Ordered a list of grocery items on 7th sep selecting the time of delivery slot as 10th sep. And from 10th sep it get rescheduled to 11 Sep, from 11 to 12, from 12 to 13, from 13 to 14 sep & now today i again got msg that my order got delayed from 14 to 15.

This order have caused disturbance of my Mental Peace in last 5 days. i kept waiting for the order (despite of the fact i was at my work, i requested a person to collect my order when it arrives each day), and time and again it is getting rescheduled without any proper reason.
When i contacted Customer support, they escalated my issue on 10th Sep itself which is not yet resolved.
And today also when i contacted support executive and asked to deliver today itself, they again asked me to wait for tomorrow.
All this happening when i'm their Super Customer.

Now only option left with me is to cancel the order and i want to impose charges of mental harassment due to delay in delivery amounting Rs. 25, 000. The Compensation is penny in comparison to the mental torture i am going through all this while.

My order details are as
Order Id: OD[protected]

Hi filpkart

i am order green tea ( order number - od[protected] on 10-sep-2022 with 47 repees per 25 bags in offer but automatic my order cancelled i am tried to contract filpkart i raised 6 complaint on this i am didn't get any reply from them now it is showing 169/- per 25 bags if i rasied complaint on this they are simply saying this order is cancelled by you please do needful as soon as possible