Flipkart Complaints & Reviews

I purchased a mobile phone from Flipkart and the delivery executive called me on 9th August to deliver my order but he didn't deliver and on 10th August he also didn't deliver and on 11th also he didn't deliver...when I called Flipkart they always giving excuses to wait...
I bought my phone on emi and rest money by exchange of my old phone...
Order I'd is OD[protected]
Name Rahul kr gupta

I ordered AGARO Regal Hand-held Vacuum Cleaner from flipkart on 16th july 2022 and made UPI payment. The product was expected to be delivered by 23 july but it says due to some unexpected issue faced by the seller the seller cancelled the order. But I have not received refund till today i even chatted with customer care agent but no help

Order details:
Order placed on 16th July 2022

AGARO Regal Hand-held Vacuum Cleaner
Rupees:1665

Delivery by july 23rd 2022

Seller: OmniTechRetail

Order I'd - OD[protected]
Date of Delivery - Aug 9 th
I tried returning the product as sound quality is not up to mark . But they are not accepting it . The return period is upto 16Th . Still they r not taking it back .

Please note that i have filed a complain for poco x4 pro mobile on 6 th aug and problem still persists but Flipkart close the complain as resolved.
Kindly stop this fraudulent practice by Flipkart

Please note that i have purchased poco x4 pro on 1 aug and return requested on 6 aug .
The technician also visited and checked the mobile, i showed him the defects but inspite of doing something he told that the when the update file will come it will be ok.
So is this the excuse?
I have also file a complain on consumer care for the same issue on 6 aug and issue still persists.
Kindly return and refund and stop this fraud practice.

Attn: Manager

Since 01/08/2022, I have been informed by your executives that my refund regarding the will be innitiated within 5days, today being 11/08/2022, and the refund stands as it is...
Excuse given is my account does match my name, in previous refund (wall berry adhesive sticker) I recd the refund though my surname was incorrect..
Since 01/08/2022 I hv being following up, but no fruitful reply recd, executives are just worried about their feedbacks.
If you or the seller don't want refund its OK, but don't waiste individuals time please.
There may be other option regarding refund...
Hereafter I am not going purchase any items through flipkart...

Thankyou for unspecified support...

Sanjay Pillai
[protected]

I have ordered a bed on 20 th of July amounting rs 12390 from Flipkart pay later on emi basis of rs 1181 for 12 months now they have charging an extra amount of rs 1342 for my July due
That means total 2523 .i have complained them regarding the matter more than 50 times but they didn't solved the infact now they have added an extra rs 350 as a late fees charges.so i kindly request you to solve my problem

On 4thAug2022, I have ordered medicines through flipkart app (which was showing under categories “medicines(new) along with other categories travel, insurance etc”.
My flipkart healthplus Order ID is [protected] and the order is supposed to be delivered by 6thAug2022. Today is 11thAug2022 till now I didn’t receive the order. I tried calling flipkart healthplus customer care [protected] (sometimes doesn’t work) and the blue dart customer care too - no one has any idea nor bothered to delivered the order. My blue dart AWB Number is [protected].
Since I wasn’t receiving any help from the exclusive platform of flipkart healthplus I tried contacting flipkart customer care - through the app which I ordered medicines. But they too can’t help me because the flipkart healthplus order id was not showing in their backend as it doesn’t start with OD.

The issue is flipkart acquired sasta sundar & placed it in their platform (without proper backend integration) for ordering medicines but the logistics & customer care help sucks leaving us to pathetic service & horrible experience. Neither flipkart owns it nor the acquired sasta sundar renamed to flipkart healthplus helps.

Flipkart has to think about it’s goodwill it has earned this long before placing medicines/third party stuff in their platform if they are not owning the customer experience & order delivery - I don’t know yet whether my order will be delivered or not yet & no help from flipkart or flipkart healthplus either.
Link:
https://healthplus.flipkart.com/index.php/customers/user/courier_history?courier...⇄

I have purchased a bed from Flipkart on 20 th of July amounting rs 12390 on emi basis of rs 1181 for 12 months now they have provided me a bill of rs 2523 for the month of July an extra amount of rs 1342 I have contacted them regarding the matter for more than 15 days but they are not solving the problem now they have putted a late charge of rs 350

Hi all,

On 2nd August 2022 'Haier 375 L Frost Free Double Door 3 Star Convertible Refrigerator' was got delivered. But there was a big dent on the side of the fridge. Asked the delivery person to take it back then he refused to take it back and asked me to check with Flipkart customer service. I have submitted the damaged proofs with Flipkart and return was approved on 6th August 2022, and 8th August 2022 was the expected return pickup date, but till now return pickup was not done. I got the pickup related message but when I try to call them no one is answering the call.

Flipkart is torchering me mentally and financially. They are not at all responding to me. Please help me someone from this Flipkart people.

I'm attaching the screenshot of the order I'd, return id and the status of the expected return and expected refund.

Order ID - OD[protected]
Return Id -[protected]

Regards,
Abhilash Vemula.

I have placed order for grocery items on flipkart and delivery schedule given by them was for[protected] but they are unable to deliver after many follow-up they give delivery date[protected] but again it was not delivered and then as its grocery and essential I need on urgent basis now I am now getting delivery and cant cancel the order also flipkart cant understand necessary of grocery then why the are doing business.

FMPP[protected] - none of them contacted from ekart. there is no delivery otp nothing. they themselve marked the status as delivered. Need immediate action on this

I have purchased a laptop (order id: OD[protected] under 'Complete Laptop Protection Plan' which clearly states a guaranteed exchange amount of 50% (documents attached). As shown in the attached screenshot, whenever I try to claim it, I am constantly getting an error message since last 20+ days. After addressing the issue via twitter post, I was told to share the screenshot and details regarding the same. I complied with the request and now I was told (via telephone) that the buyback amount is only incase of laptop service/repair and not applicable for purchasing new laptops. To further escalate the issue, I filed an online grievance on consumerhelpline, in that also Flipkart has given the same reason and closed the complaint. It is clearly mentioned on the terms and conditions that the claim in two ways: 1. in case of any damaged, 2. while purchasing a new laptop from Flipkart. Now, I am unable to claim the buyback value from Flipkart. Kindly resolve the issue at the earliest.

As i won't be available in this city Kolkata from 12 August...i was just checking the product and i saw that it has shown that i will get my order by 9th August which is prior my journey thats the reason i placed my order but now its delaying which i don't like it personally and neither i expected this from Flipkart ekart ...its an earnest request from my side please deliver my order by today 11 th August 2022 by any time but by today otherwise i have to cancel my order which i really don't want to ...i track my order it has already been in my city Kolkata so please deliver it by today please Flipkart please ekart 🙏i would be really thankful of you if you help me out with this problem now and will remember.

Hello
It's been 10 days since I received my product and the time I saw the product I immediately requested for return because it was very old product which had girty sole and seems very used.
I am requested for return for more than 10 times but all the time seller rejected my request and every time flipkart asked any documents to submit I submitted it.
I tried to return the product in every possible reason available on their platform.my complaints get rejected everytime.
The product was worth 2200, but they only ask for 72 hours time to see my request and it's been 13 days since I got any solution.
If the product is not returned I will go and throw the product at the nearest flipkart office.
Order id:OD[protected]

I had ordered for realme 9(Surburst Gold, 128GB) on 6th august 2022 and had paid the amount of rupees 12, 028(order ID-OD[protected].The amount got deducted from my account but the status is still order pending since 4 days. There is no proper response from flipkart support regarding this issue. I request you to kindly confirm the order or refund my money as soon as possible.

I placed an order on flipkart for grocery and i tried calling many times to delivery guy on Phone#[protected] he was not answering and after delivery marked he was busy i tried 15 times to call him. Very poor service this time
Disappointed.

I ordered a nothing phone one and got it delivered on 3rd August. After using the device, I noticed a green tint on the bottom area of the display panel. After researching online, I found it is a hardware issue. So I raised a replacement request with Flipkart, After struggling with the support team for days. On 8th august, They registered a replacement order. But also, a technician visit to confirm the defect on the device I received. The support also said, Only if the technician approves the defect. The replacement order will be accepted by Flipkart support.

The next day, the technician was assigned from Jeeves. I met the person in the evening. I explained to him the issue. He agreed there is an issue. Then he said he needed approval from his manager. So he took a picture of the issue and shared it with his manager and called him on a loudspeaker. Also, requesting me to listen to the conversation. He explained the issue to his manager. After a moment of silence, the manager said something which was not clear and ended the call. Next the technician said this will not be approved by us. I will have to contact Flipkart support to get the replacement approved. Also, he shared his phone number and said he can make a fake report and get this replacement approved with some exchange of money, then he took off.

After a while, I received a notification that the replacement request was canceled.

Then I reached Flipkart support, Explaining my experience and concern. They raised a ticket saying a senior person will reach out to me for resolution, The next day morning, I got a call from the support, the support person convinced me to go through the technician visit once again.

Later that evening, A new technician came to check the device, and I explained the issue again. This person also confirmed there is an issue. Finally, he said this issue cannot be diagnosed through the diagnostics app. so he cannot approve the defect. I asked him to tell the same to the Flipkart support but he denied it by cursing Flipkart and their return system. again this person also told me indirectly that he can help with this process positively in exchange for money.

At this point, I understood flipkart and Jeeves and are scams who played me. As my return period has expired, There is no point in contacting Flipkart support.

I feel so bad and stressed by how Flipkart treated me.

For reference, I have attached the images of the issue I am facing with the device.

Sir I ordered a product trough flipkart but Product is missing from Package and when I complaint in flipkart my account is blocked by costomer care and no any help provide by flipkart if flipkart not help I transfer this case on consumer court my lawyer mr manish Singh (Delhi consumer court) if you help me before 12/08/22 I close this matter order I'd is od[protected] please help because costomer care not help me every day I call 30-35 times in flipkart but no any resolution receive please help me

I have ordered sofa on 09th July on Flipkart with Oder ID- OD[protected] and they have promised to deliver on 25th and they marked it delivered, however I still did not get the product or nor any call or msg from delivery person and even since then I am calling everyday Flipkart and they are just ignoring my concern I paid 14534 Rs and its more then a month now everyday this people just give fake promise 24hr to 48hr for resolution and till date i have nothing, my money is with them and no product no service nothing they just doing cheat.

One more issue with Oder ID-OD[protected] they charged for coffee table and same trouble no product no money refund everyday calling and wasting my time on top mental pressure no one is taking accountable for the issue and helping I paid 10500 for this product .

Overall I paid 25000 with no product and service just cheat going on online.