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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025

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Flipkart reviews & complaints page 361

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I am writing this complaint bring your kind attention to the refund for the product I had ordered from Flipkart website. I had ordered a orient cooler and Eureka forbes water purifier on 07th June with Order ID OD[protected] and I paid Rupees 15048/ by my sbi credit card;but I had to cancelled it because of issues with the delivery date.. As stated by flipkart refund policy, I was supposed to receive the refund within 7-8 days ofcancelation, but the refund is still pending. I had tried calling the customer service, but my calls went unanswered and they r unable to solve my problem .I spoke twenty more times to flipkart customer care customer executive, they told it will be resloved within 24 hrs i waited for 15 days but still didn't receive my refund amount.

Still flipkart customer care customer executive people says that wait for 24 hours, its head ache to call flipkart even they dont address the issue and they dont share infromation well and people who are dealing with front end calls they not polite to talk.I am not ready to wait for longer time.

Jul 7, 2022

Complaint marked as Resolved

After 1 month Flipkart refund my money..such a bad service by flipkart

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Jun 25, 2022

Updated by Twinkile Pradhan. No update from flipkart

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Dear team, my account is blocked. flipkart block my account i don't know why?
So please reactivate my flipkart account ASAP.
my registerd mob - [protected].

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Address: 1/110 kulathu mattu street kill vanniyanur village kalasapakkam TIHRUVANNAM

Website: Flipkart supporting

My products damage in box and return rejected yesterday night

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V

Vijaysakthivel

Jun 24, 2022

Replacement and refund

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( No refund from the flipkart for several days ) I have booked a mobile phone redmi 9i sport, on 19th of June 2022. And I cancelled the order due to my personal reason on the same day. My Payment to flipkart was done online ( through debit card). In the app it shows refund completed by the seller on the next day. Contacted flipkart several times. They are ignoring my call and doesnt value the amount from a customer. Today it is 24, and I...

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I tried to order jabra elite 4 active from flipkart. They were unable to ship the product even 5days after the delivery date. So i had to cancel it. Now the cancellation request is pending for the last 7days and refund hasn’t yet been generated. When i call them they say the refund will be refunded when it can be else nothing can be done. Here i am going to have to pay the first emi of a product that i had cancelled in the middle of the month. This is pathetic service.

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The wish master of flipkart delivered product belonging to someone else to me and my original order was not delivered. When I raised the issue the customer care refund me item that cost less than 20 rupees but they left two item that cost 200+ and they wrongly raise the issue as packet was broken or something but in reality not even a single product that i order was delivered. So i dint get the refund of this two product since the customer care executive have wrongly raise my issue. To settle the issue and to get my refund back i contacted customer care multiple time to let them understand the issue and asked them to refund the amount. But instead of solving my issue they blocked my account on the basis of raising multiple return request. Since then I have been reaching them to solve my issue but in vain . I have been using Flipkart aince2016 and all those years i have never faced such issue .all those years i have never violated the terms and conditions of flipkart. The mistake was made by the wish master and the customer care executive but i am the one suffering. Why do this has to end like this . All I want is my account back and continue shopping.

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Address: West Noabadi, Laddu Chowmuni, pin-799008

I had placed a order something from Flipkart and that's delivery date was 19th June but still now not delivered. I attached a picture of the order and it's status. Then why i need to be pay delivery fee!
Second thing on my city Agartala no one can place any other from Flipkart on everyone's device showing that was not delivered please solve this problem to all o[censored]s

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My Flipkart account is blocked i want to unblock it Flipkart account mobile no [protected] and email id pankaj[protected]@gmail.com

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Jun 24, 2022

Complaint marked as Resolved

I have not received any email or call till now please sir solve my problem soon

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Address: Sikar

Hello sir my name is pankaj bijrania i recently bought a product from flipkart which has order id OD[protected].., I have a video from the time of taking this product from flipkart seller till the time of opening in which i found this product missing, complained to my flipkart retailer then they said thatYou will get your refund amount.Whose call-recording is also with me and when it is time to give refund you have blocked my account whose id number is [protected] so request you to reopen my account and give me your refund. If you are not solving my problem then now I have final decision consumer court in which I am complaining you

Jun 24, 2022

Complaint marked as Resolved

I have not received any email or call till now please sir solve my problem soon

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I bought Motorola edge 20 fusion by using *smart upgrade buy back option* . I am reaching out you to know my handset package with shipment order I'd, :. OD[protected] has been made on 10th June 2022 and my product has been reached to my nearest hub on 12th June 2022 7.02am. My promising date is 13th june 2022. I didn't received my product on 13th June then afterwards they rescheduled on 15th june2022 on that day also I didn't received my product. On 15th June after 7pm I called to customer care and complaint about my issue then they registered a complaint. They ask me to wait till 20th June 2022 they will resolve my issue on or before 20th June 2022 but they cancelled my order on 20th June 2022 morning 2.24am without my knowledge after that they sent a mail to me by informing about you can reorder the same mobile within 10days and get 1500rs worth gift vowcher. On 20th June 2022 i ordered the same mobile of *Motorola edge 20 fusion* with the order I'd: OD[protected] for this id's promising date is 21st June 2022. 21st June 2022 i didn't received my mobile then they changed the promising date on 23rd June 2022 on that day too i didn't received my mobile. I called customer care 35times or more to solve my issue but till now they didn't resolve my issue. My smart upgrade plan is going to expire on 9th July 2022

+1 photos

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Jun 24, 2022

Updated by Suresh Maanickam I bought Motorola edge 20 fusion by using *smart upgrade buy back option* . I am reaching out you to know my handset package with shipment order I'd, :. OD[protected] has been made on 10th June 2022 and my product has been reached to my nearest hub on 12th June 2022 7.02am. My promising date is 13th june 2022. I didn't received my product on 13th June then afterwards they rescheduled on 15th june2022 on that day also I didn't received my product. On 15th June after 7pm I called to customer care and complaint about my issue then they registered a complaint. They ask me to wait till 20th June 2022 they will resolve my issue on or before 20th June 2022 but they cancelled my order on 20th June 2022 morning 2.24am without my knowledge after that they sent a mail to me by informing about you can reorder the same mobile within 10days and get 1500rs worth gift vowcher. On 20th June 2022 i ordered the same mobile of *Motorola edge 20 fusion* with the order I'd: OD[protected] for this id's promising date is 21st June 2022. 21st June 2022 i didn't received my mobile then they changed the promising date on 23rd June 2022 on that day too i didn't received my mobile. I called customer care 35times or more to solve my issue but till now they didn't resolve my issue. My smart upgrade plan is going to expire on 9th July 2022

Jun 26, 2022

Updated by Suresh Maanickam My problem is not resolved yet. Flipkart team is not giving any responsible answer

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Hi,
I ordered Wakefit Taurus Engineered Wood King Box Bed (Finish Color - Walnut, Delivery Condition - Knock Down) from flipkart on 18 may 2022 the order was expected to be delivered on 4 jun 2022, Firstly they said due to some courier problem it was delayed for a while. Suddenly when i look back in the flipkart page its mentioned as delivered i have contacted the customer service and raise many complaint they told me to wait, i waited for a really long time today 23 jun 2022 suddenly the product status was given as installed, how can someone install a product which was not delivered. I lost the patience and waiting for the customer service and writing mu concerns here

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Address: Hyderabad

I want to bring it to your notice regarding the issue I am facing with Flipkart. It doesn't recognise my phone IMEI number when I enter it for exchange for my order.it shows error message saying it doesn't match with the selected brand model.I had purchased the same phone from Flipkart in the month of April and it doesn't recognise now. I have checked with customer service but of no use.i Don't understand why it is happening. Please check the issue and let me know. My Flipkart id:manoj.[protected]@gmail.com. I have attached the invoice along with error message.

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Address: 6, Gulmohar Complex ,Sunny enclave, Kharar, Sunny enclave

I Rajni Gupta, ( no resolution till..its been 10 days already) my Flipkart account has been blocked without any information and I'm unable to login, I raised the complaint to your customer care and today I got a mail that I'll be no longer to use my Flipkart account. In my gift card 7500 Rs. available, what to do now. Please do help me asap. I already made 100, 150 calls and chats to your helpline. But noone helping me. Even I didn't receive any single help from your customer support team. The Flipkart was previously so better but nowadays your service is very very worst. Zero customer support, seriously now Flipkart harrasing me alot. Please provide me resolution its my hard earned money.

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Address: Name vishal kumar madhukar vill diwandih po pawai dist katihar

Sir mera product tuta huwa hai received huwa hai ..Maine bahut baar Flipkart customer cere se baat kya wo log resolve nahi kar rahe hai ..

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Address: niyana gavn, near busstand

I placed a order 11 june . but order pending . refund not issued last 10 days

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Order id - OD[protected]

I ordered for 'nike revolution 6
" shoes on 11th june 2022 and paid by debit card, but I cancelled my order on 15th june 2022 before the product was shipped.
To my dismay even after 7 days my order is
still stuck at "cancellation requested"
though flipkart promises to process
cancellation request within 4 hours of
cancellation but as on 23 june 2022 my
request is still pending and refund is not
initiated.
I complained on customer care several
times, wrote emails to grievance officer
even messaged flipkart on twitter but no
solution is provided and my money is still
not refunded
First i was assured that my money will be
refunded by 18 june, then 23 june was
promised but still refund is not initiated.

It will be very kind of you in helping me to get my refund .
Thankyou

Jul 1, 2022

Complaint marked as Resolved

Finally on 1 july 2022 after 15 days of multiple complaints and followups, flipkart refunded my money but the mental harassment i had to go through was not paid for in any way….i had to keep chasing them everyday to take action on my complaint, then i got the resolution….i would like to thank consumercomplaints.in for forwarding my complaint to flipkart ….still i think companies like flipkart need to take serious action regarding there customer service .thankyou

Flipkart customer support has been notified about the posted complaint.

Jun 24, 2022

Updated by Shikhin Still as on 24th june 2022 my refund is not initiated.
Request you to help me

Jun 28, 2022

Updated by Shikhin Still as on 28 june no resolution has been done
Even after multiple escalations nothing has been done

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Address: FLIPKART INDIA

Order Id: OD[protected] Order Date:[protected], 07:49 PM

The issue that I have experienced was: MASOORI MAGNET Black & k1 Pack of 2 Bluetooth Bluetooth Headset | sport magnet +bt combo1 | IMEI/SrNo: [[]] was ordered but supplied only one piece.

I have complained for it and a replacement order was created by flipkart with date of delivery 01.06.2022. When nothing has been received by me after 01.06.2022 i am going to track my replacement but it is seen that my complant has beern closed with remark that COMPLETED (Replacement Cancelled Replacement ID:[protected])

It occurred on: 20/05/2022

I have no hope from Flip[kart but if flipkart people has some shame, may replace the item or supply the balance item.

+2 photos

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I returned an order though flipkart and pickup was scheduled on 21/06/2022. On 21st june evening i got the message that my returned order will be picked tomorrow (means 22nd june), after that on 22nd no one came to pickup the item and on that evening i got message from Ekart that my pickup has been rejected because of product mis-matched. How can is it possible without seing the product, because no one came to pickup the item. I am a residence of IIT ROORKEE, you can check the CCTV footage if needed that no one has come to pickup.

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Sir,
I (from my friend k. Praveen login) purchased Flipkart air cooler, 30 liter capacity on 14th March 2022 with
Order ID: OD[protected]

from Flipkart e-commerce site. It was replaced due to the product damaged before delivery. From the month of May 1st week it's not functioning (not even On). After repeated requests (approximately 30 times by phone, email etc) a mechanic came in june mid and rectified the issue but from day day before yesterday (june 21, 2022) facing same issue (not working/ on). I want permanent solution to rectify this issue or replace the product or return my money which I purchased the product.
Please take necessary action as soon as possible.
Regards
Koti Srivatsa
D. No: 17/399
Car Street,
Dharmavaram - 515671
Andhra Pradesh, India
Mobile No: [protected]

+1 photos

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Jun 23, 2022

Updated by SrivatsaKoti Sir,
I (from my friend k. Praveen login) purchased Flipkart air cooler, 30 liter capacity on 14th March 2022 with
Order ID: OD[protected]

from Flipkart e-commerce site. It was replaced due to the product damaged before delivery. From the month of May 1st week it's not functioning (not even On). After repeated requests (approximately 30 times by phone, email etc) a mechanic came in june mid and rectified the issue but from day day before yesterday (june 21, 2022) facing same issue (not working/ on). I want permanent solution to rectify this issue or replace the product or return my money which I purchased the product.
Please take necessary action as soon as possible.
Regards
Koti Srivatsa
D. No: 17/399
Car Street,
Dharmavaram - 515671
Andhra Pradesh, India
Mobile No: [protected]

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The product was supposed to be shipped by 22 june but the status is not yet updated on 23 june

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