Flipkart Complaints & Reviews

I ordered an Ipad (APPLE iPad -9th Gen- 64GB ROM 10.2 inch with WiFi Only -Space Grey) on Flipkart app on 21st July 2022. They delivered the same on 22nd July 2022. When i opened the brown Flipkart outer box, i was shocked to see that the ipad box was tampered and seals were opened already. Apple installs these security seals so that the device inside is not tampered and unused one. Considering that this product is non returnable, as per the terms of Flipkart website, i requested for replacement with a proper product which is not tampered. But the support team is continuously harassing me and not providing appropriate resolution. Details of my interaction with support teams mentioned below.

22nd July: Immediately after delivery, i called the support and explained the issue. They informed me that while order is reflecting delivered in my app, their internal status is not yet marked as delivered and hence they wont be able to accept any complaints or return or replacement now and asked me to call back on next day. I called 3 times to get this clarity since first two agents dropped abruptly saying that system is having technical issue and cant help me.

23rd July: I again called and raised the issue. The agent raised a complain and assured me that it will be resolved within 24 hours. Complaint number is IN[protected].

24th July: Since i didn't get any call back and all the issues i raised in app / chat are all marked as resolved with actual resolution, i called the support again. Agent tried to make me cut the call quoting tech issues. I refused and asked for resolution and waited for 1 hr in call. But eventually he put me on hold and terminated the call.

Im planning to raise a dispute on this transaction with credit card bank also. Need a replacement of the product as resolution

Hi,

I purchased a product from Flipkart and they sent a damaged product to me after that I returned and waited 20+ days for the refund till now they are not responding to get my money back. please help me with this issue.
I've raised complaints many times in the last 20+ days.

Product Order id - OD[protected]
Refund issue created - 28/June/2022
Refund ID's:[protected],[protected],[protected]*

Thanks in advance!

My order kept pending at Domlur Gub Bangalore. Order I’d : OD[protected]. It should have been delivered by 23.07.2022. But it is not delivered yet. Totally dissatisfied

I bought Realme X7 max mobile with flipkart smart upgrade plan on 9th july 2021. I paid 70% amount at the time of taking the mobile. Remaining 30% due date is 9th July 2022. But I paid the amount before due date - 7th July 2022.

my phone was locked on 11th July 2022. It's been 12 days since the phone got locked.

I informed so many times but Flipkart customer care team asked time for issue solving till 13th, 15th, 16th, 20th, 25th, and now asking till 27th. Kindly help.

Delivery boy wrong information selected and my parcel is reschedule without my permission i am very angry i am waiting for my product so long time I can't expected your service is very third class action take in been delivery boy

Regarding Order Id : OD[protected]
The shipping Date and time of my order as promised by the website was - 23rd July 2022, 3:30 am
And I am writing this complaint on 24 July, 2:23 pm
The order is not yet shipped, neither is any update provided to me by the website or the customer support, I have tried many times but the seller is not shipping the order
I have faced same kind of issues with Flipkart in the past too but they went unreported

If I will be facing any more issues with my order, I will consider taking legal measures to resolve this problem and also, this will surely affect the goodwill of the company

I booked a mobile on their website on 20 July
They promised it will be delivered by 21st but I m still waiting for it
Even after repeated calls to their customer care number, raising an complaint on Facebook and Twitter they are not responding
Please help me out as I'm very frustrated

I booked a mobile on their website on 20 July
They promised it will be delivered by 21st but I m still waiting for it
Even after repeated calls to their customer care number, raising an complaint on Facebook and Twitter they are not responding
Please help me out

I have ordered the groceries item at flipkart on dt 09/07/2022 of rs 3731/- 19 items purchased, site shown the delivery date 11/07/2022 when i was ordered date have change new date is 14/07/2022 then select the delivery slot and placed the order. when order to be delivered then date againt change and delivery will be 19/07/2022 against the delivery date change now the delivery date is 23/07/2022 but order not delivered now delivery date is shown 27/07/2022. during this period i have call so many times but resolution not received. i have chat with flipkart chat but no resolution provided by flipkartART

I had order in bulk 3 items are yet to be delivered but status is marked as delivered
In total I have ordered 4 products in which one product was delivered very next day and other 3 product had to be delivered on Saturday but I had lost my phone on Friday so I was unable to connect, by monday I got a notification that my order is delivered which I haven't received yet till date
FMPP[protected]
FMPP[protected]
FMPP[protected]

Order- [protected]. I ordered medicines from Healthkart by Flipkart. The delivery date promised was 22nd of July 2022. The Seller is from the same city. Its 24th July 2022 already and I called Flipkart and complained three times. Everytime the same explanation of putting my order on priority but there is no revert back after that.

They have even refused to cancel my order and refund my money. I need the medicines and my money of Rs 3566 is stuck with them.
No medicines and No refund.
Instead when I called the Seller they asked me why didn't i order directly from them. So basically they will never ship the product.

I have booked a mobile from flipkart against exchange of old mobile. Ekart person came on 20/7/22 and while verifying old mobile, his third party app was failed to install. He waited for 15-20 minutes. Then he informed to try for installation. Once done call again.
It was immediately installed after he left. I informed him and he committed to come in 1-2 hour.
He was not came. I tried to call but he first not answering then switch off and then disconnecting calls.

From 20th to till date there is no updates. Flipkart people including senior executives are clueless about product location. They are not cancelling the order, stating order if out for delivery.

Such laid back attitude towards customers is never expected.
At least send my money back

I had ordered a laptop on 22nd July and cancelled on the same day. According to Flipkart they say :- ₹74990.0 has been refunded to your PAYTM VISA Debit Card ************5320 on Thu Jul 28th

But how can they say has been refunded on 28th July because it is still not passed away it will be come they provided false information.

So I want my refund as soon as possible.

I ordered google pixel Buds A series,
The item they delivered is defective right side earpod doesn't work. So, i try to return the product but they rejected my request. Help me to get refund or get my item replaced

I'm purchase a mobile in flipkart date 21 July 22, they sad next day we give delivery but not delivery till date and no response from the flipkart.. I'm pay Rs 29128/- please provide delivery or my money back

Regarding order id - OD[protected]
Petshop7

I'm Shrawan Kumar

I've ordered a dog harness of M size but I've found it large for my dog. Then i thought for a replacement with XS size but that size wasn't there so i request a return and refund.
But the pickup agent didn't visit me and cancelled the return.
Then i complaint at customer care about it... Again they scheduled a pickup but this time also the pickup agent cancelled the return without visiting me..
This is totally disappointing.

Kindly look after that

My account has been blocked my flipkart without any reason.
I am plus member from 2 years and more.
I have1000 super coin.
[protected]
[protected]@gmail.com

I have purchased 5 products form flipcart which cost Rs.9388 And I received it on July 13 with order id=OD[protected] And with tracking id of : . FMPC[protected]
Actually i recieved only 4 products instead of 5 in such a way that 2 products ( 1.Arrow slim fit grey trouser Rs.933 and 2 . Us polo men blue trouser Rs. 1413 ) in 1 packet instead of 3 products which cost Rs. 3776 . In this 1 product US POLO MEN GRAY trouser of Rs . 1430 is missing, i haven’t recieved it . Out of the 5 products which i have ordered other 2 products in single single packets.
At that time itself i has asked the delivery boy that i had paid for 5 products its just 4 . Then he asked me to complain regarding the same . That day itself i registered a complaint through your customer care . And they had told me the details regarding the delivery has not yet updated and they ask me to wait for some more time . I really dn’t understanding why there is so much of delay in solving this issue . . I m a govt staff, for the past 2 week i am spending all my free time in calling flipcart . Evenafter sending all my id proofs and all datas regarding the products you guys are still denying it . So instead of troubling the customer i kindly request you to check the packing video these products from the seller . Since i have’nt recived the product and you guys are telling that you have send . So i want to know what has happened to that particular product . If the mistake is from my side i m ready to face all the consequences . If its from the part of the seller you have to take action aganist him because for this you guys have troubled me so much .plz help me

My Phone IMEI Does not match with model of the phone ..it shows error while exchanging the old phone while buying new phone .The purchase was made from Flipkart.

I have given the IMEI Number to exchange with the new. Mobile phone in this sale but flipkart is not reconzing my IMEI Number even if it is correct.
Kindly help me on the issue as soon as possible.
Thank you