Flipkart Complaints & Reviews

I have ordered four products from flipkart on different dates...I had not received any of them till date...whenever I ask their in consumer care service, they always ask me to wait till a new and extended date...they are not giving any product on my account... it is so unprofessional...even their consumer care caller are being very rude with me...so disappointing...they are canceling the order for such a stupid reason...

I'm Sai ..i ordered a pair of shoes on 28th May and I recieved the package on 2nd June. As I opened the pqckage the product was not much satisfactory so i requested for refund on 4th June and My request got accepted on 4th June and I recieved a text on 5th june that the pickup was going to be on 5th June.i waited but no one came.Again i recieved a text on same day stating that the pickup was scheduled to the next day which is on 6th June .so i waited again but no one came .Again I tried to contact the number which I got recieved on the text from company but the delivery guy said that he'll come tomorrow to pickup which is on 7th June.But no responce again..from that day i have been trying to contact the number but the computer voice saying that my number can't be connected.. 3days passed but no responce from the company.even in the tracking status not showing any progress so please resolve my issue asap, Thankyou.

When choosing exchange option website says - IMEI number does not match with realme C11.

I have checked for the authenticity of the realme c11 IMEI number on their official website but its not matching with flipkart website and not able to place order for an new mobile with exchange option.

Have tried calling customer care number multiple times, the team says they have logged a complaint and will resolve it but nothing is done even after calling multiple time.

Refund Accepted Refund ID:[protected]
• We'll pick up the item you wish to return by Wed Jun 08. ₹29999.0 will be refunded to your Bank Account within 1 business day(Bank holidays not included) after pick up is completed

The return is still pending and same is the fate of our refund.

As already conveyed that the return pick up address is as below:
C-48, Sector-6, Noida, U.P. Pin code 201301.

To repeat - Un- installation was done on 25th April 2022.Waiting for return pick up now since then.
In-spite of your mail assurance/help assurances of resolution the issue remains unresolved.
Please expedite and update.

Bank details for refund are as under:
1. Account holder's name : Vinit Sharma
2. Bank name and branch: ICICI Bank Sector-132 Noida, U.P.
3. Account number:[protected]
4. IFSC code: ICIC0001579

Please expedite resolution and acknowledge this message.

Thanks,
Vinit Sharma
[protected]
Alternate number: [protected]

Initial assurance given by your Flipkart team on 12th April 2022

Hi,

We are writing to you about the refund for your Sansui 1.5 Ton 3 Star BEE Rating 2017 Inverter AC - White with order ID OD[protected].

As discussed over the call, refund request approved by the seller.

The technician will be coming on or before 13 Apr 22 to uninstall the product.

The wishmaster will be coming on or before 14 Apr 22 to pick up the product.

Once the seller's courier service provider picks up the originally delivered product, a refund of Rs.29999/- will be initiated by the seller.

Youll receive an email and SMS with the refund details, after which the money will be credited to your bank account within 2 business days.

Thank you for your understanding.

Thanks,
Mamtha P
Flipkart Customer Support

I bought a SONY X47 108 cm (43 inches) Ultra HD (4K) LED Smart Android TV on 17th May 2022 from Flipkart. It was delivered on 18th May 2022 and installed on 19th May 2022.
The problem began on 20th May when half of the TV screen was covered by disturbance (photo attached). I spoke to the technician who had installed the TV and initiated the process for the exchange of the TV on the 20th itself. However, for reasons known only to Flipkart, no action was taken till the 27th when I received an update that a technical would visit on 31st May and then initiate the processes for the exchange (screenshot attached). No technician visited and no action was taken till I contacted Flipkart on 2nd June. Following this conversation, Flipkart rescheduled the technician visit and exchange for between the 5th and 10th of June 2022. Again there was no action till this morning when I received an update that the exchange would take place today (attached). However, the delivery men were unable to complete the exchange because the serial number of the TV on their system did not the one in my possession.
I am now left with a defective TV and no response to my calls to Flipkart.
The entire process has been exhausting - I have had to repeatedly take time off from work to wait for the exchange only to have it rescheduled at the last minute.
Request you to please help with the return of this TV and a refund of my money.
Many thanks and best regards,
Dharmapal Suvarna.

Maine 4 June 2022 ko redmi 9 prime order kiya hai or abhi tk uski delivery nahi hui h, 7 tarika ko delivery boy aaya or Bina deliver kiye product ko Bina bataye chala gya samne package open krne se nhi mana kr rha tha jabki flipkart walo ne saaf saaf kaha h ki package khulwa le samne agr product damage ho ya missing ho uski samne khol kr dekh le lekin delivery boy ne nhi mana or Bina bataye chal diya, maine iski tempered glass v mangwai thi wo bhi khud hi cancel ho gya or reason flipkart pe dikhata h ki maine cancel kiya h jbki Aisa nhi h, customer care se call pe baat kro to aaj ho jayegi aapki delivery jb bol kro tb wo log date aage badhate rhte h, ye sb se pareshan ho chuke h ya to meri product kro aaj delivered kre ya compensation de mujhe mera time waste hua energy waste hui mental disturbance hua. Kripriya meri problem ka solve kre

Bought air-cooler from them name Flipkart smart buy on 3 May 2022 (Order no. OD[protected]. It got broken within 1 month and now wants to avail the warranty but there support complaint no.[protected] is invalid & email id [protected]@flipkart.com is also invalid as haven't got any response from them since yesterday 9 June. They sent third class cooler product which got broken within 1 month & now there customer team is not responding properly and saying it will take more 7 days to check the issue. This is such a small thing but nobody is responding in flipkart & only sending automated emails. As they said this is support system work & not their customer executive team's work so now where should I go and why should I wait for 7 more days and after that also there won't be any response. They are not bothered the service support no. provided is invalid[protected] is invalid this is out and out fraud.They are not bothered about that & saying we are checking & checking. I just wanted to avail warranty & wanted technician at home to repair the cooler. These people are selling some defective products of flipkart, so please check and revert back to me.
Mrs Sunita

I recently ordered a new apple airpods pro. I paid complete amount for it. Today when received the product and did the unboxing, it was a total fake copy. The top wrapping was almost tear. Even the polythene was not apple quality. Inside I found a scratched covering over airpod with a sticker on it saying some chinese parts firm name. Apple can never do that with their products. This is a total fake copy and there is no option to return it on website. They are running a big scam. The seller name is HydtelRETAILSsales

I have a order poco m4 pro 5g on 7th June and expected date was a 9th June suddenly date extended 11th June on that time I am not able to receive my product what should I do

I ordered 6 step aluminum ladder on 25 May 2022 which cost was 2639 from flipkart. They have sent message on 28 May 2022 that your item has been delivered. but I didn't received item.

I called customer care on 29 May 2022 and informed, I have not received item but its showing delivered so they said no problem there is a technical problem, We have created a complaint against your issue we will resolved it max 3rd of June and after that I am continue following up with them they always give another 48 hours time to resolve it.

Now I am frustrated, every time getting same response but no resolution. I requested support team to transfer call to senior management then they cut my calls.

Can you please help me with this issue ?

The delivery men working for flipkart in our locality have no respect for privacy and check my parcel every time. I have noticed this behaviour many times. Please take strict action against the ones who open the parcel of customer before delivery.

Every purchase I made with pay later on Flipkart. I paid my emi on time. But in my credit report I checked my emi is are not closing. My paylater lender bank is IDFC FIRST BANK. from Bank side I have sms your emi is not closed. I call to Flipkart customer care executive but no proper response. I send sms for u from Bank side I received...
Dear Sir/Madam, Pay your outstanding dues from safety of your homes using any of our digital payment channels. Click here https://reporting.idfcfirstbank.com/QuickPay/QPInfo_Customer.aspx?agrno=59670739 to access. Simply type "Hi" by clicking on https://idfcfir.st/WAEng for WhatsApp Banking or download our App https://idfcfir.st/app to experience host of benefits. Team IDFC FIRST Ban

I'm Abid Ansari from jaipur. My account no.-[protected]. My product is picked up by ekart and returt cancelled after one day. Flipkart told me to wait but after one month they blocked my account telling that I creted large number of returns but my return is only 2 with related to only one product. Please they are not helping me. I want my money.

I purchased iPhone on 5th june 2022 on-line payment was detected from my account but no response yet the payment details are Your VPA mailsubhash .[protected]@okhdfcbank linked to Indian Bank a/c no. XXXXXX4958 is debited for Rs.1999.00 and credited to ombk.aabr12094164u [protected]@icici (UPI Ref no[protected].-Indian Bank

I order a phone on 7th with a two day delivery date and with a firm issued gst bill. It was supposed to be delivered on yesterday but even after 1 day I haven't received the order. I raised a complaint against the seller that they are processing other orders but are not processing mine. Flipkart care also confirmed that the product is available in stock but there are other issues by the seller. I was given 9th june as the date of resolution...

Dear Flipkart customer care/jeeves care executive

This mail is regarding a request for unlocking my phone galaxy F62 under order I'd
SAMSUNG Galaxy F62 (Laser Grey, 128 GB) [Order ID: OD[protected]]
Advance Availed: Rs. 7800
Upgrade Window: 01-Apr-2022 to 31-May-2022
I had paid the balanced amount on time as per record
Kindly check I received the mail from payu

Dear Customer,

Your transaction with flipkart.com was successful

Transaction ID: EXTLINK[protected]_4
Merchant: flipkart.com
Amount Paid: 7800.00
Order Date:[protected]:31:10
Customer Phone Number: [protected]

My Flipkart account is blocked and you also blocked my phone too which was purchased under Flipkart smart upgrade plan.
I had paid the amount on time to Flipkart and got the transaction I'd too yet my phone is still not working it is blocked.

I request you to kindly look into this matter with sympathy as I am a loyal customer of flipkart and I am hoping I will get positive response from your side ASAP.

Please help me.

My alternate numbers is [protected], which is my wife number, she also know the problem of blocked account and phone and we are facing the consequences because of this.

I request you to kindly deal my matter with utmost priority as I already repaid my balance amount to flipkart but my phone is blocked.

Kindly unblock my phone and Flipkart account.

Thanks
Mohit Saras
[protected]

I have purchased my mobile ( Realme X7 Max ) under Smart Upgrade plan on Flipkart on jun 4th 2021, I have paid 70 percent of amount in first six months, And the remaining amount of 30 percent paid after completing one year on Jun 6th 2022, On jun 8th 2022 early morning my mobile suddenly locked cannot able to operate anything, On Jun 9, 2022 i have paid 30 percent of remaining amount to flipkart, But my mobile is still in locked and there is no response from flipkart

An unauthorized purchase had been done through my credit card of rs 15000 under the product name Flipkart internet priv no such product or service had been purchased by me . Refund the amount of RS 15000 on the credit card as soon as possible or there will be serious consequences faced after this issue is taken to higher authorities and officials

Hi
Today i received my order but i got a different product instead of what i order so i want to return that product but when i click return my account become blocked saying that my account has blocked...I'm unable to login my account ...i want to unblock my account please help me to unblock i want my account back..
I'm your Flipkart plus member and this is how you treated your plus member just before the sell start..this is disgusting. please work on this issue as soon as possible.

I bought a realme Air bud 2 from Flipkart which was sold by supercomnet, which is located in Delhi. They gave me a fake product. I tried to contact them for replacement they didn't even replied to me .
I want a full refund or replacement with a original product