Flipkart Complaints & Reviews

I ordered Realme 9 pro+ on 2nd July 2022 and the product was supposed to be delivered on 3rd July 2022, but it has been more than one week and haven't received the product and there was no response from customer service so I cancelled the product on 10th July 2022, after few minutes of cancellation on the order status page it stated that refund is completed but I have not received the refund money yet. Please see through this issue and process the refund money as soon as possible. Really a disappointing service from Flipkart.

Firstly have paid the amount through upi 283 and while delivery the agent told that it was not paid so i paid again .so the amout has been debited successfully from my bank account

I have ordered a fride and recieve a defective one and when i try to replace they denied.

Hello,

My name is Arun george and know that i'm very annoyed with flipkart.

I have been using flipkart for years now and only started using pay later last month and what a treat is has been.

To start with i will tell the whole story,

I bought a headphone and a footwear last month totalling around[protected] headphones+2000 footwear+ interest for using pay later) and used pay later EMI option, of which the footwear had some manufacturing issues and i returned it. Now the amount of 2000 for the footwear was reduced from the first amount of 6000 which now became around 3800(including interest), so the EMI is now 1240 for three months.
I then made another two purchases, one in myntra (around 900) and one in flipkart (around 1700) which was on pay later (not EMI).
So the amount that i was supposed to pay on july was around[protected] EMI+900 myntra+1700 flipkart) but the bill generated was for around 5000.
I made the payment of 5016 on 4th july scared of it affecting my credit score. After payment an amount of 1240 was refunded to my account instantly. Note that it's on 4th july.
After successfully completing the payment, i thought i will only have pay the remaining two EMI over coming two months, but boy, was i wrong.
On 7th july a random bill of 1240 was generated, which was so out of the blue, i didnt even noticed it. but i was on constant harrassment from flipkart as they called two times a day (one automated, one human) to inform me to pay the bill which was already paid in the first place. After recieving calls 5 days in a row, i decided to check flipkart and found out i had to pay around 1400 (apparently i had to pay late fee of 175). The bill itself is a fraud as they billed the exact amount of 1240 which was the refund in the first place also it was billed on 7th of july(as i understand the bills were generated on days 1 to 5 every month). Again my OCD kicked in and i made the payment of this 1400, of which flipkart only took 175(late fee for amount from 1000 to 2000, mine was 1200) and refunded the rest of 1240 to my account instantly. It is like a petty thief trying to snatch money out of people, charging people money just because they can. What was the point, if you wanted 175 rupees, just ask bro, why take it like this. I dont know if it is affecting my credit score and if it is, consider yourself responsible.
Fix your stuff.
"Flipkart operating manual for dummies"-call customer care, 24×7.
been there, done that. Called customer support like 7 times and was a collosal waste of time.
I was advised to wait and been doing that and its been one week, still waiting for concerned team to contact me as i was told by CS.
So i guess i have to login to flipkart everyday and check for these bills now.

If there is a sliver of dignity left in flipkart, help my case.

Attaching some relevant screenshots.

Regards

Hello, I'm sorry to tell you that I'm greatly disappointed with Flipkart pay later service, I'm not expecting much from Flipkart now, so please provide me with the idfc first bank Loan account number (linked to Flipkart pay later) through which I can contact and get help from IDFC first bank.

Issue: I already have Rs2790 in my Flipkart pay later account but instead of deducting from that you created a new bill (Rs2213) and forcing me to pay, is that how Flipkart pay later works? In your terms and conditions you didn't mention this though, if I contact Flipkart they are telling me to check with IDFC first bank, and the idfc first bank is telling me that they can't do anything without loan account number. I get calls from Flipkart collection team daily and I have to explain them daily, isn't it what you call harassment? Now the late fee of Rs300 is added to the bill, is Flipkart trying to scam me? Note* this will also affect my CIBIL score. I feel like I made a biggest mistake in my life by using Flipkart pay later.

I hope and wish now that you will solve this issue, if you can't please help me with loan account number linked to Pay Later account, so I can get help from idfc first bank.

I'm indebted to Flipkart for harassing me.

With reference to the order id no OD[protected] This replacement order was placed on 2nd july 2022 still it is not replaced nor any action has been taken in this regard.
As soon i have received the order the system is not starting immediately i have raised the complaint still it is not resoleved.

I have ordered Apple AirPods on 28 June 2022 via Flipkart and I received my order on 30th June 2022. The package wasn’t packed properly, so I requested the delivery boy to open the package When He opened the box it was empty. Then he filed a complaint to Flipkart customer care. After sometime they wasn’t responding to my complaint request, please let me know the procedure to get refund from Flipkart. Attachment is my bill and opening video of my ordered box.

Dear Flipkart,
The oder id was.. OD[protected]
The refund to this following 2products ( scintillare sukhi gold and rhodium hoops of worth INR 138 and Alloy jewel set of worth INR 234) was not being initiated since the day of the product return till date[protected]. Every time I try to complain, it was being said that the refund was initiated. I had even approached my respective bank for many times till today. They had thoroughly checked the current refund status along with my past transactions. I had also attatched my bank transaction's screenshots to flipkart.But
I didn't receive any feedback from them yet. The problem here is not only about the money refund but also with the trust you have broke that I kept on you for your poor services.
So, please kindly initiate my refund of the products as early as possible.

Dear Flipkart,
The oder id was.. OD[protected]
The refund to this following 2products ( scintillare sukhi gold and rhodium hoops of worth INR 138 and Alloy jewel set of worth INR 234) was not being initiated since the day of the product return till date[protected].i.e., for about a month.Every time I try to complain, it was being said that the refund was initiated. I had even approached my respective bank for many times till today. They had thoroughly checked the current refund status along with my past transactions. I also thoroughly attatched my bank transaction's till date screenshots to flipkart by e-mail mail. But there is no response from them yet. The problem here is not only about the money refund but also with the trust you have broke that I kept on you for your poor services.
So, please kindly initiative my refund of my products as early as possible.

I had ordered 7 books but received only 1 book on 24 june, immediately I informed FLIPKART for the missing product and asked for the refund. They asked for my ID which was provided with video of opening parcel. But they did nothing only taking longer time and on 3july rejected my request without any clarification, again I request for reopen the issue again after so much fake promises today on 11 july22 they closed my issue again without return and refund. It's worth ₹2044.

I had ordered Ariel Matic from Flipkart on 3rd July.

It has been delivered today to our home (after 8 days of getting so many mails & messages that we regret the delay in delivery & it shall be delivered soon).

Upon opening we found that the outer packaging was of Ariel but the material inside is some fraudulent powder or white cement kind of material.

Another issue was of Saffola Gold 5 litres oil ordered on same day (3rd July). It was delivered on 6th very late night (after 10:30pm) & it was leaking. We refused to take delivery of that item alone & collected balance items from the delivery boys (2 boys had come). They told that I will get the same material or refund by next day. 7th morning I called their helpline number & they told that I shall get refund in 3 days. When refund didnt come on 10th July, I again called them & now they are saying that we have again raised request & I shall get a call back to update me about status before 14th July.

Flipkart is becoming a fraudulent company & hard earned money of common people like us are being looted by them.

Have asked for a refund but they don't process it at all.

Need your support for this refund being credited in my account.

Thanks & Regards,
Pushkar Bali

Hi My name is Anshul and i have ordered a product by Flipkart OID:OD[protected]
I got a delivery message but i have not received my product.i had registered a complaint against the product but flipkart doesn't doing anything.
Ekart tracking I'd :FMPP[protected]

I have item missing request and 5 pending refunds. Now they have blocked my account. Please help.

A person named Saurabh Mishra, residing at Motiram Imperia Lodha Heaven, Palava City Phase 1, Kalyan, Maharashtra, hacked into my account and placed an order using my supercoins. His phone number is [protected]. He is not responding to calls when asked how did he gain access to my account.

I have seen similar complaints against Flipkart regarding many hackers trying to steal supercoins. Flipkart should immediately identify the loopholes causing this issue and prevent user information. It's really frightening to know what other details the hacker has access to. Flipkart should initiate complaint against such hackers on its own being such a huge corporation.

My order Order ID: OD[protected] its not yet shipped. The tracking status is stagnant.

I have raised a request for the product I have received wrong (puma shoes) but my return request was rejected 5 times without any reason. Now they have blocked my account without any mention of reason, I haven’t done anything wrong. My much amount is stuck as i have many products stuck in the account and I am unable to access it. I want a refund of all the return raised products and please unblock my account

I want to update my new number but I don't have access to my old number. I will lose my account details and coins if not updated.

My Chimney order cancel with notification or without my knowledge. This could have been avoided if they had told prior ordering asking area pin code. They took my order coupon code and money spend is stuck now.

Grocery order I'd (OD[protected]: I have placed the above order on 1st of July and it was supposed to be delivered on 3rd July. After enquiring from flipkart customer care it was informed that order has been delayed and rescheduled due to some logistics/ unforseen error. From that day onwards I have enquired every single day about my product delivery and it has been falsely reassured to be delivered next day, first it has been rescheduled to 5th, 6th, 7th, 8th, 9th, 10th and now it has been rescheduled to 11th. Neither the order can be canceled from our side nor they are cancelling the order nor delivering it. Please stop harassing the customer and enhance ur customer care service.

I purchased grocery to be delivered on 4th..I was not at home when it arrived..I asked the delivery person to hand it over to next door neighbour..she had gone down to fetch her kid from.school..said 3 to 4 min she would be up..asked him to hold on..he diddnt..he called me again saying keeping near watchman..had clearly denied of doing so ..I asked him to take it back and cancel..instead he marked it as delivered and did not keep at gate as well..
Since then I am following up with flipkart..their resolution team just calls, says cannot hear me and cuts the call..this is ridiculous..I am talking to their customer care representatives on the same number..there isn't any issue..This is mental harassment.. leaving all work I just need to be behind them..this is no ways..first date given was 9th which they on themselves extended to 11th..its pathetic..I am disturbed.. the way the delivery boy behaved and now the way their team is responding..They are asking me to update my email id..where as their system is not saving it after multiple attempts..its really taken all my patience..