Flipkart Complaints & Reviews

Hi sir
Iam ordered a Google pixel buds worth 4999 Rs and after unboxing I had 1999 Real me buds And I made replacement 5 times they Rejected and Not responding immediately and also they Blocked my Flipkart Account
Please Resolve My Issue immediately

Order IDs - OD[protected], OD[protected]
I had order 2 Motorola Smartphones on 26th May and it was supposed to deliver on 28th May. It didn't deliver on the expected delivery date and delivery got delayed for some reason. I contacted customer care, they said, they are sorry and will try to deliver it by 30th May. I waited till 30th May and order is still not delivered. I contacted customer care on 30th May after waiting order to be delivered till 7PM, they said delivery agent will try to deliver the product in next business day. Even on 31st May order is not delivered.
Today, it’s 3rd June, still order is not delivered. Flipkart is not delivering the order and on top of that, it’s not letting me cancel the order.
Email involved in conversation - 1. [protected]@ncp.flipkart.com 2. [protected]@flipkart.com

I have ordered EarPods through Flipkart, package is delivered but the item is missing in the package

My order was expected to be delivered on 2nd June. The status says pin code address mismatch but I have ordered multiple times at the same address.
I have exchanged my current phone value and I need to be present during it, but now they have rescheduled it to 4rh June. I am ready to go to the FC but I'm not sure I will get my phone exchanged there.
What a poor service by Flipkart and eKart. My exams will start from 4th June and I will have to take my current phone and then from the behind he will come to deliver the product but then there will be no need of this exchange discount. What a gameplay!

I ordered a shirt from Flipkart bt i received a duplicate product. Now I'm not able to get my replacement or refund.
Flipkart has blocked my account

It's happening frequently that the parcel from flipkart hasn't been delivered.
Not attempts were made,
Even the call made by me weren't answered.

Attaching the call log for latest parcel.
Name of delivery boy is sushil ahirwar.

I have online order provogue suit case from Flipkart. I don't like quality and size. I have requested return it was accepted but after one week it was rejected by Flipkart . I again requested return but after one week it was again rejected automatically without asking me. Now Flipkart is denied to take return.

I had ordered the adreno nutraceuticals performance whey 1kg pack, chocolate cake batter flavor worth ₹1, 549. The product delivered to me is not what I ordered.
Its adreno nutraceuticals super mass weight gainer 1kg pack, chocolate cake batter flavor worth ₹499.

This product comes under the category of products with a no-return policy of Flipkart.
But in my case a completely different product has been delivered to me.

I don't want to technically return the product. I want the product I ordered because I have already paid for it.
I have paid ₹ 1, 050 extra for the wrong product which was delivered to me.
I believe the concerned authorities at Flipkart look into it and take the necessary actions needed and ensure that this issue is resolved.

I have online order america tourister suit case from Flipkart. I don't like quality and size. I have requested return it was accepted but after one week it was rejected by Flipkart . I again requested return but after one week it was again rejected automatically without asking me. Now Flipkart is denied to take return.

Sir/mam,

Recently I ordered a printer of HP which was delivered . The delivered item is not working properly, received Item is defective.

I was requested for return and seller also approved three time but order is not picked up yet, 31st was last day of picked up.
I'm trying to contact with your customers service support but no one response me.

I'm already waiting from almost a month for the same, I need your response.

Please call me back for more details and help me out soon.

Order id- OD[protected].
call me at- [protected].

I have order Realme 9 5g from Flipkart which I recieved today. The product is really not up to the mark & I am highly disappointed with the product performance & features. I raised for refund but they denied my request & said they can only replace the product. The product is of no use to me & I am begging them to please refund my money but they won't listening. I have no other option to go to consumer court for my rights.

Dear sir
मेरा नाम रवि झा है सर मैने 20मई 2022को एक OnePlus wireless Z2 blutooth ऑर्डर किया था. जो की मुझे 24मई को प्रोडक्ट मिला. जब मैं प्रोडक्ट को ऑन किया तो मुझे प्रोडक्ट Defective मिला. तो मैंने flipkart customer care में फोन और उनको पूरी बात बताएं. तब उनके तरफ से Replacement Request हुआ. लेकिन आज तक ना तो कोई करियर बॉय आया पिकअप के लिए ना ही कोई replacement product मुझे मिला.
जब भी मैं Flipkart customer care में फोन करता हूं तो मुझे एक ही जबाव मिलता है . हो जायेगा तुम्हारा product replacement लेकिन आज तक नही हुआ.
(आज जब हम फिर से Flipkart customer care में फोन किए तो वे बोलते हैं नही होगा तुम्हारा product replacement जिसको मेरे बारे मे कंप्लेन करना है कर दो मेरा कोई कुछ नहीं कर सकता है. तुमको Flipkart पे केस कर दो .तो भी मेरा कुछ नहीं होगा.)
... कृपा कर मेरा मदद करे...

रवि झा
समस्तीपुर बिहार
[protected]

Dear team please give me solution because flipkart company unable to solve my problem since last 20 day .I purchased mar q air conditioner on 6th may 2022 and deliver on 7th may but after installation product doesn’t getting cooling so that I complain to flipkart and mail to company but they only give assure that our technician make visit but no one can help me so that I complain to consumer

Details of the disputed amount.
Name - Ruchit Vasani
Transaction Date[protected]
Transaction amount. 57249
Disputed amount. 57249
I have not received any goods against the amount and my sbi credit card
No. [protected], had been debited
Without information. The any person / company had been done cheating by me. Please credit / refund the above amount. You had taken up the matter with against me. I am going to higher authority. The matter is sending to fiu deptt new delhi against you. The related goods have not received and not purchased any items through online transaction.
Thank sir,
Ruchit Vasani
Bhuj Kutch

I had ordered and paid for two bags but received only one.

They delivered me wrong footwear color. I have been trying to reach them out multiple times from past 15 days but no further process.

My account was blocked without any prior communication citing any issues however after reaching out CUSTOMER care, they have mentioned the reason below -

We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

I really don't understand on what basis they have actioned since I'm having good purchase history and hardly any returns. On my account, 3200 super coins are left unutilized and also I'm not able to access the details of my Flipkart Axis CREDit card on app.

This is being the case for many of CUSTOMERs and hardly find any reason why the particular account has been blocked.

This being the case needs to action similar cases and provide exact reason for blocking rather stating ### reasons in a template format.

I had paid rs. 2721/- on 27.04.2021, instead of that i am facing written off on my cibil report. Due to this my cibil score decreased from 798 to 678. I am facing tragedies in my life due to being written off on my cibil. There are no loans, no credit cards, etc. I was using a flipkart account with mobile number [protected] and email id was [protected]@gmail.Com and the mobile number [protected] used for flipkart pay later service powered by idfc first bank.
I want to make it clear that this is not about unblocking the flipkart account, it is about my life.

Hi Sir, Ma'am,

I have ordered a fridge from Flipkart.in worth Rs. of 29640 on 20th of may 2022 and order was not placed but money was deducted from my account. When I called Flipkart customer care regarding this problem they told me that " They have not received the money and if money has deducted then it will be credited within 8-10 working days".

I waited till 2 June 2022 but didn't get the message for money refund from my bank account. I called Flipkart.in and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.in is not going to loot your money. But actually they did. I called to ICICI bank Customer Care and they said they have not received any refund from Merchant Flipkart.in.

I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from Flipkart.in. Flipkart is not even interested to refund my money. I am pretty sure the problem is from Flipkart.com end.

Sir, I am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more details:

Order No- OD[[protected]]
Seller-IWQNBecommerce
Bank RRN[protected]

Thanks and Regards,
Prakriti Singh
([protected]@gmail.com)

I have flip kart pay later service activated. All payments were made on every 1st of each month yet the IDFC statement is reflecting is late or due payment
This is impacting my CIBIL adversely and reduced my overall CIBIL

Even after raising issue with Flipkart no resolution is provided on complaint