Flipkart Complaints & Reviews

Company Name : FLIPKART.COM

Order no: OD[protected]

Transaction id: CR2205260259208716257501

Date of purchase / transaction: 25/05/2022

Product Value(INR) : 500

Nature of Complaints : Paid amount not refunded

This is to bring in your kind notice that I have ordered a product in which i made the payment of Rs. 500 through gift card/voucher and cancelled the order within next 12 hours. I was promised and committed a date of 1st June 2022 as maximum and last date whereby i will be refunded the amount of Rs. 500 into my flipkart wallet. But surprisingly, its 7th today and i have made more than 30 continuous complaints directly to the company till date through repeated phone calls and multiple emails plus numerous tickets being raised. But what confirms their fraudulent attitude is that:- 1) On call every time they ask me to wait for 24 hours saying that the amount will be refunded. 2) I receive no response to my multiple emails. 3) I receive no response to the complaint tickets raised on the website and application itself. Furthermore, now i am very insanely frustrated plus irritated by this fraudulent and cheating attitude of flipkart since they are trying to dupe and cheat me off my hard earned money. It is therefore very humbly requested to take strict legal action against the company for the cheating, fraud and mental harassment that has been done to me since last more than 13-15 days altogether.

Pickup date was 30th May .
Which was extended by 3rd June and then on 7th June
And now the new date is 10th June
I am surprised Flipkart can do this
In the last 7 days i have spoken more than 100 times to the executive and they are not doing anything except keeping frustrating me.
One senior executive provided me false tracking return ID.
Now they have suspended my account.

I order grocery on 3 June n Order ID number is ▪︎ OD[protected]
N its mark delivered on 5 June on 7 pm
But I not get any product till now ..

Hi sir my name is MONIKA KUMARI

My email id : [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Hi, I'm Aakash Singh Bora

I have purchased a Boat Bassheads 103 Black wired earphones on 8th June 2021. But now earphones not working from one side & still I have 2 days more warranty for my earphones. And, I contact to Boat service centre they asked me for Hard copy of my Invoice but I have lost it. After this I open my Flipkart ID to download my invoice but there is no any option for downloading it.

Please I request to Flipkart Company that send my invoice to my mail ID either replace my earphones as soon as possible because it's left 2 days warranty only.

Hello.. I've one flipkart upgrade plan locked phone and i want to unlock tge phone.. I'm ready to pay balance amount.. Pls help me to activate my device

Dear sir/madam
I have purchased an our flipkart mobile on redmi note 9pro at 853rs an upi transaction in successfully but Oder details not given why my bank account depited amount so cancel my Oder please refund my amount of 853rs

My name is ABISHEK V.. I ordered some products worth of ₹3682. In among this products i ordered a watch worth of (₹997) in Flipkart on Dec 02-2021.Then i was cancelled it.I used UPI transaction to pay money.My upi id is ( [protected]@oksbi ). My gpay number is [protected].
They said the money will refund on Dec 08.But the amount still not credited to my account. I also go to sbi bank but that reference number given not result. Please solve my issue with flipcart. They send reference no and id.
Refund id: CR21120206555221583934901
Reference number:[protected]

On 30 may 2022 I ordered bata men formal shoes, viv monk strap shoes, Raymond formal trousers. They got delivered to me on 3rd june. But the quality was too poor so i had to return them. The return was scheduled for 4th, i couldn't pick up the call on 4th, so on 6th june 2022 an ekart delivery person picked up all of the three products but still its not been updated in the app, it still shows pickup expected by 7th of June. I don't know if I've been cheated by [censored]kart or what. Idk when will i get the refund of 2500 inr

I ordered a mobile phone (Redmi 9a sport) on 24th may and Phone received on 25th may, when i opened the box there's some dust on mobile back side then i turned on mobile i was shocked because phone setup was already done and there's some apps opened in recent tray and in chrome browser there's browsing history present on 18th may but i ordered phone on 24th may, how is this possible!
i raised replacement request but they delayed and extend dates of pickup again and again and now today 7th june they suddenly blocked my account without any reason.
i have many recordings with customer care as proof i have photos of phone

I have been paid all the dues ontime to Flipcart through flipcart pay later service, but suddenly pay later service has blocked without any information and without any warning.I want to know what is the reason for blocked my account want to unblock it as soon as it possible.Otherwise I don't pay any due in future.

I purchased an Apple AirPods Max from Flipkart on 3-June-2022. It was delivered to me on 4-June-2022, however the invoice which I received from Flipkart did not have a serial number. I made a complete video of opening the box and straight away checking the serial number on the brand box on the brand support page. I was not able to validate the serial number, so I asked the brand customer support team to check if the serial number has 1 year warranty as mentioned on Flipkart's website.

Upon checking my invoice, Apple has refused to provide any warranty until there is an invoice provided by Flipkart that has the serial number which is present on the brand box.

I am requesting Flipkart to either provide me with an updated invoice which has the right serial number clearly mentioned so I can provide it to the brand and confirm my product is covered under 1 year manufacturer warranty.

Flipkart customer support team is just delaying my request by forwarding it to some internal team which no one can talk to directly. I request Flipkart to urgently resolve the issue or kindly pick up the product and refund my money.

When I am purchasing a Rs 60, 000 headphone, I expect a hassle free experience and delivery of complete goods with warranty from Flipkart. Failing to do so should be punished aptly by law.

Serial number and invoice number is confidential and cannot be shared here on public forum, but the same is shared with the support teams of both Flipkart and Apple.

Good evening,
I have ordered for an exchange of my old phone with new phone on flipkart. But delivery guy rejected the exchange saying that there is some discoloration and body damage. Assuming that there is such issue ( to which I don't agree still) flipkart policy clearly states on the details section of exchange policy that exchange can only be rejected if there is any mismatch of IEMI, phone doesn't switch on or product is different. The exchange policy clearly states that price will be reduced as per parameters that are only provided by flipkart. Then on what ground delivery guy rejected to exchange the phone. I even talked to their costumer executives they all seems to be naive on your exchange policy as well. All they had to say is the delivery guy is the supreme authority on the behalf of a market giant like flipkart . I sincerely believe that if there is a such an elaborated policy in written that on what ground the phone is to be rejected and when the exchange price is to be reduced then why their costumer executive and delivery guy are misinformed or they are misleading the costumer. And if that's not the case then their whole exchange policy is misleading or a fake advertisement to beguile costumers. I sincerely hope this complaint will surely make it's way to the highest authorities of flipkart who have the power to take some decisions related to their exchange policies.

A truly disheartened costumer.
Good evening,
I have asked for an exchange of my old phone with new phone. But delivery guy rejected the exchange saying that there is some discoloration and body damage. Assuming that there is such issue ( to which I don't agree still) didn't your policy say that exchange can only be rejected if there is any mismatch of IEMI, phone doesn't switch on or product is different. Your exchange policy clearly states that price will be reduced as per parameters that you only provide. Then on what ground delivery guy rejected to exchange the phone. I even talked to your executive they all seems to be naive on your exchange policy. All they had to say is the delivery guy is the supreme authority on the behalf of a market gaint like you.
I sincerely believe that if there is a so much clear policy in written that on what ground the phone is to be rejected and when the exchange price is to be reduced then why your executive and delivery guy are misinformed or they are misleading the costumer. And if that's not the case then your whole exchange policy is misleading or a fake advertisement to beguile costumers. I sincerely hope my this complaint will surely make it's way to the highest authority who have the power to take some decisions related to your exchange policies.

A truly disheartened costumer.

PS: I have attached the screenshot of exchange policy provided by the flipkart on their App while you opt of exchange of old phone and photos of my phone that I put up for exchange.

This is my return request order Id in Flipkart: OD[protected]
I have requested for return on May 26th, 2022, immediately after getting the replaced phone against the same order on May 24th, 2022.
My return request policy for the same has ended on 31st May, 2022.
After requesting return Flipkart agent first tried to mis-lead me with wrong information so that they can cancel the request by saying the last date of the previously replaced item's return policy so that they can cancel the request. I immediately given the correct information to the Flipkart Agent then they approved the return request. After approval Technician Visit got scheduled multiple times and that particular technician never came or tried to contact me properly. He continuously gave missed call and then sends me the message that I am unavailable. I reached Flipkart multiple times every time they given me false hope. Even I mentioned this Return Request Reject scenario multiple times and said this resolution I can not afford because the product is no use for me.
But today on 6th June, 2022 Flipkart rejects my return request without giving any proper reason and there is no fault from my end so I need serious attention from Consumer Complaint team.

Oder an flipkart lite redmi note 9pro mobile @853
So please refund my amount

I bought Toshiba U50 series (43 inch) through FLIPKART on 6th August 2021 with Order no. OD[protected] but now we are facing the problem with video, the screen got shut and we can only hear the audio of it.

Kindly look into this matter at earliest, we are still in warrantee period, not yet completed a period of 1 year.

I have purchased one Voltas AC from Flipkart on 3rd Jun22. The item delivered to me on 4th Jun and when technicians came for installation, we came to know both indoor and outdoor unit CBU code are different.

Hence raised replace request for the same and the item will be delayed by 1 more week.

Need compensation for the delay.

I purchased galaxy f62 on 20 june 2021 anad availed Rs.6, 000 advance from this plan. My repayment due date is 15 june 2022. And now when i am trying to repay the remaining amount, i am not getting payment link to repay.

I bought a mobile (Poco M4 Pro) whose returned period over on 3rd of June 2022 but the super coins (100 super coins) has not been credited yet. Today is 6th of June 2022. I need 100 super coins as soon as possible to flipkart account.
My registered mobile number is [protected] and email is [protected]@gmail.com

I have booked pratyusha women maxi dress 2 no . Received only 1 item in the pack but invoice has 2nos. And taken cash for 2 no. When I opened the pack. It had only 1 item .