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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026

Complaints 47285

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Flipkart reviews & complaints page 409

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I ordered a trolley bag from Flipkart on dated 05.05.2022 but this bag not delivered to me and after 15 days my order cancelled automatically. Flipkart customer care also not resolved my problem and said sorry for that, you again order this bag but now that time this trolley bag is very high cost. I want that trolley bag order on previous cost.

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I have received a laptop with a dent on the top of it. The product came in a simple cardboard box without any shock absorbing materials which violets the guidelines of packaging any expensive electronic material. My problem seems to be escalated once more as the wishmaster declined to pick the replacement product and deliver the new one over phone for 2nd time. He is continuously telling that we haven't received any email regarding the damaged product pickup and replace that with a new one. While I called Flipkart support they are telling you don't need to worry, email has been sent and please give a feedback at the end of the call. I am stuck in between both parties. Plz help me out in getting my replacement product.

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My order id is OD[protected].I have submitted the review of the product on 14th may, 2022 and under published page it pops up but the same isn't visible under product page.I tried reaching out to the customer care they say we will just collect information and keep on hold for 2-3 minutes and disconnect the call this happens 4-5 times with me. I am attaching proof of same too and also i am sure that i have only written truth about product.

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May 21, 2022

Updated by Jk123@ The category is not mobile handsets it is beauty and cosmetics

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Review do not highlighting on product page

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Address: House NO. 26A/02, Alka Vihar Bamrauli, Prayagraj Uttar Pradesh, PIN Code 211012

Sir, My Name is Dharmendra Kumar [Dharmveer Rana (Flipcart Id)] I made an order on FLIPCART for "ONIDA 190LTR 3 STAR SINGAL DOOR REFRIGERATOR" for which i paid 12390Rs. By my Debit card. Then they delevered it to me on 1 May 2022, when i checked its serviceability and kept it ON for 3 hours, it has no cooling from top to bottom, still i waited for some time but it wasn't working at all. So i raised return request as per their policy and in return i asked for REFUND my money, after few days on 8 may 2022 they cancelled my request from their side itself, so called the flipcart customer support then they said u can again raise return so i raised again return request but this time they shown me that in return i will get only replacement of product still i accepted it as the customer support convinced me that just once u accept replacement sir after that if you feel other issue then u can get refund, i said ok and processed for the replacement but on 9 May 2022 again they cancelled the return i got frustrated still i again raised return request on 10 may but they again cancelled it on 14 may 2022, on 15 may 2022 they last promised me to wait till 18 may 2022 and their team will contact me to pick up the product but no team or agent called me. Sir till today on 21 may 2022 they are just sending mail like, we are looking into the matter and we are in conversation but here i feel HARRASEMENT AND WASTED OF MY MONEY as well Sir this is clear fraud of flipcart against me because no help they provided me only sympathy by customer care.
I have all the proof as screenshot of my return request cancellation by them several times and i have product bill.

Pdf attached!

May 21, 2022

Complaint marked as Resolved

I called to flipcart customer care then they sent me tbis Email no. 01- Update from Flipkart Customer Service for [Incident: IN22051118270731856703] Flipkart.com Download APP DOWNLOAD APP TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 14 May, 6:29 PM. Thanks, Flipkart Customer Support Flipkart.com 24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection Email 02- [Incident: IN22051020222099490192] Hi Flipkart Customer, We are writing to you about your recent return request for the ONIDA 190 L Direct Cool ... To help you with your return request, please share a copy of both sides of Aadhaar or Driving License or Voter ID by replying to this email within the next 48 hours. Please ensure that the information on your photo ID should match the details on your recent order(s). We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request. “I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account” Here are a few tips to ensure a clear image of the ID card : Place the ID on a dark background Use sufficient, natural light instead of a flash. It's best if the photo is taken during the daytime Image should be captured directly above the ID without your shadow covering any details All four edges of your ID should be visible within the image All details on ID should be clear & legible NOTE - I replied them and sent them my details within 48 hours Sir at - [email protected] Email 03 - Update from Flipkart Customer Service for [Incident: IN22051510483368889358] Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 18 May, 10:49 AM. Thanks, Flipkart Customer Support Email-04 [Incident: IN22051510483368889358] Hi, We tried to get in touch with you on 7305176603 to discuss the issue about your Byju's Classes - 2 Class Pack, Gaana Plus Subscription - 6 months and ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator with order ID OD124789392838582000 but couldn't reach you. Well try calling you again within 04 hours. Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email. We hope to hear from you soon. Thanks, Sourabh Sonkar Flipkart Customer Support Email-05 [Incident: IN22051510483368889358] Hi, We tried to get in touch with you on 7305176603 to discuss the issue about your Byju's Classes - 2 Class Pack, Gaana Plus Subscription - 6 months and ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator with order ID OD124789392838582000 but couldn't reach you. Well try calling you again within 04 hours. Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email. We hope to hear from you soon. Thanks, Kanchan Devi Flipkart Customer Support Email-06 Update from Flipkart Customer Support for [Incident: IN22051510483368889358] Dear Customer, We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 19 May, 10:49 AM to get back to you. Thanks, Flipkart Customer Support Flipkart.com 24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection NOTE - Ireplied them as- To - Customer Support • [email protected] All your promis dates are over of pick up of My refrigerator ONIDA 190 LTR. No calls i recieved from you or any of your team or agent, This is clear fraud flipcart. I am going to take legal action ation towards you now, i will report all this matter to consumer forum ! On Wed, 18 May, 2022, 10:49 AM Customer Support, wrote: Hide quoted text Flipkart.com Download APP DOWNLOAD APP TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Dear Customer, We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 19 May, 10:49 AM to get back to you. Thanks, Flipkart Customer Support Flipkart.com 24x7 Customer Support | Buyer Protection | Flexible Payment Options | Largest Collection Email 07- Hi, We tried to get in touch with you on 7305176603 to discuss the issue about your Byju's Classes - 2 Class Pack, Gaana Plus Subscription - 6 months and ONIDA 190 L Direct Cool Single Door 3 Star Refrigerator with order ID OD124789392838582000 but couldn't reach you. Well try calling you again within 4hrs. Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email. We hope to hear from you soon. Thanks, Nandani Khurana Flipkart Customer Support NOTE - Dear sir i dint receive any call as they kept on writing that they tried to call me they just making me fool Please Help. Me sir !

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Address: rajeev nagar yendada visakhapatnam 530045

Sir realme tv 32 odrer[protected] order id -od[protected] invoce date[protected] tv mother bord notworking extra warrenty 3 yers 799 rs sir plasce my complint

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Website: www.flipkart.com

I have registered in Flipkart with a mobile number which I don't have access to anymore. which is why, I'm trying to update my mobile number, but the system doesn't allow me to do so as it is asking for OTP from both old and new numbers. Since I don't have access to my old number I'm not able to change my mobile number which is required because I need to reach out to Flipkart customer service regarding issues with one of my orders.

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Order was cancelled at 2nd may but still the amount is not refunded back to the account after multiple time talking to the Flipkart executives. Most of the time they just cut your call while putting you on hold and sometime if they listen then also nothing will be done about it and you start the cycle again

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Address: Mariahu

Website: www.Flipkart.com

Hello sir,
I ordered AC on 3rd May with order id OD[protected] and item delivered but after that their partner were unresponsive for installing the AC (complaint raised to Flipkart) then I went to Voltas authorised engineer to install the AC and he came install everything but after that AC wasn’t working compressor was defective so I raised the replacement request And they assign again their partner company Jeeves to verify the reality and jeeves are rescheduling the date everyday and demanding money indirectly for approval of replacement.
Now I raised the complaint on Twitter too but they are all doing copy paste thing nobody is taking action against my problem
It’s been reaching to month sir and no one is taking against my issue.
Please help

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Hi, I placed an order with flipkart on 3rd of may but the product is not yet delivered till date(20-May-22). I checked the ekart website and it shows the status as Received by me but the product is not delivered. There is no further status after 5th May.
Here is my order no:
FMPP[protected]
Mobile no: [protected]

It's disappointing to see that there is no status update till date. Can someone look into it and do needful here.

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Address: Kolkata

Website: www.flipkart.com/order_details?order_id=OD124901984845948000&item_id=12490198484594801&unit_id=12490198484594801000

I Ordered Second Time Realme C20 Mobile On 11 May And Expected Delivery Date Was 14 May Then Also Delayed And Not Delivered Till Now I Can't Keep Patience As I Am Waiting Since 4th May As I Cancelled My Order Of This Mobile Earlier For This So Called Delivery Issues Reasons Then Also They Are Playing This Frustrating Game Again And Again . I Can't Trust This Loss Making Useless Company Anymore . Pls Deliver My Product By 21 May. To Regain My Trust On Flipkart . Order Id - OD[protected]
Ekart Logistics - FMPC[protected]

Jun 4, 2022

Complaint marked as Resolved

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Address: Kolkata

I Ordered All In One English Core Book From Flipkart On 3rd May Which Is Still Not Delivered I Am Frustrated I Paid Them Shipping Charges Then Also They Are Delaying The Delivery By Showing The Excuse Of 3 Day Delivery Every Time Order Id - OD[protected] Ekart Logistic - FMPP[protected]

Jun 4, 2022

Complaint marked as Resolved

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Address: Usasa sahroja ma kali ka place bichla tola

Website: Flipkart.com

Mera account galti se blocked kiya gya hai use unblock karo abhi please mobile no [protected]

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Address: Latur

I didn't order anything from Flipkart for last 20 days
But today its showing 3 orders placed and will be Delivered in 7-8 days .
And there is no option for cancellation.

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Address: Pettavaithalai, sirugamani, trichy, tamilnadu

Product in OD[protected]
Name: syed ibrahim
Product: julion 4 door wardrobe
I ordered a wardrobe on 6 may and item got deliverd on 11 may 2022... but still installation is not done still resheduled. No Technician or anyone contacted me.

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No response received

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They picked up my order and didn't update the status. After complaining they always give me new dates only.

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Address: 1107, Tower 1, Parsvnath Majestic, Vaibhav Khand Indirapuram

MarQ By Flipkart 0.8 Ton 3
Star Split Inverter AC -
White
AC NOT WORKING PROPERLY

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Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India

Website: Flipkart.com

I have paid for my order but order is not placed refund not received order I'd OD[protected].plz find attached upi screen shots order
Rajesh kumar
[protected]

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I purchased phone from olx and now it has been locked buy Flipkart smart upgrade plan.please guide me how can i pay or unlock

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Satyaprakash Bhosale

Jun 16, 2022

How can you unlock my phone please help it is realme narzo 30.pro 8 gb128gbplease contact me [protected]

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Why is Flipkart not responding? Why is Flipkart afraid of addressing this issue.