Flipkart Complaints & Reviews

Have ordered for Groceries. My order no being OD[protected].I had to pay ₹400 for the order. I did not have change.so I paid ₹500. The executive who came to deliver had only ₹50. The balance ₹50 she said she would come back in the evening & give but till today she has not given me the money. I called up Flipkart several times. But they are ony postponing the dates for resolution. Some of the telephone executives are also behaving nasty at times. One put my phone on hold but didn't come back later and one executive called up but didn't even wait for a second either. The call was disconnected the moment it rang and they are sending me SMS that I was not available. Earier also for one grocery order they did not have change. The executive threatened me to cancel the order but he spoke to his senior and they accepted ₹24 less. The order value was ₹424. The took 400. Even if they adjust that payment now I have to get ₹26 back. I believed Flipkart & gave the money but this is the way they are behaving.

Dear Sir / Madam,

I am writing to you to raise an issue about: Phones and Accessories
Site-Flipkart. Seller-Mobiledurbar

The issue that I have experienced was: Firstly they delivered a phone Mi10t with broken back and scratches, the phone was looking like second hand repaired product, I applied for replacement. I got my replaced product, warranty card, user guide and warranty sticker on back of my phone is missing in replaced product. Seller rating was 1.6 out of 5 . I came to know about this after i placed order, if i knew about this earlier I would have not ordered it.

It occurred on: 11/05/2022

I am looking for Full return and refund

Yours faithfully,

Vijay Kumar

Order id: OD[protected]

I have ordered a pen from flipkart but flipkart sent me an empty box. After that i made a return request. After one day i get a notification that your flipkart account has been blocked. I contacted costumer care they told me that we are working on your problem and your issue will resolve by 24 hours.
After 24 hours they told that please contact after 48 hours, Then 72 hours later. I have nit received my refund yet .

I ordered a shirt by Flipkart through gift card on 30th April and i return the shirt on 7 May, they should have return the money though gift card between 8 may to 10th May but I didn't get my gift card, I talk to flipkart but they are saying that they have credited the gift card to my flipkart account which is not there by the way, i don't understand what to do with it

Please deactivate my Flipkart pay later account perminatly. As I'm not using this and having no dues pending.

Ordered on 21st April and they have re scheduled my delivery 4-5 times and when iam asking them to cancel still they are not cancelling.
Even i raised my voice in social media still they are not responding.

I ordered a few items from Flipkart via googlepe on 10th April. Later I canceled the item on 13/14th April and the refund amount was not yet credited back to my account. Even then I waited for approx 2 weeks and contacted customer care. They are asking me to contact Google pe giving bank ref num mentioning that the issue is not with the Flipkart. I have contacted Google Pe, but they say this is the issue with the Seller/Merchant which is Flipkart for me. I personally visited the bank and had cross verified the reference ids of 3 transactions with the bank.
The status of the three transactions are shown as "TIMED OUT" AND I HAVE SUBMITTED THE PROOFS VALIDATING THE TRANSACTION STATUS WITH BANK SEAL TO [protected]@flipkart.com ADDRESS. BUT NO RESPONSE FROM THEIR SIDE EVEN AFTER SENDING SEVERAL EMAILS
Rs 249 Ref ID :[protected]
Rs 384 Ref ID :[protected]
Rs 295 Ref ID :[protected]

Flipkart — Wrong Product Delivered
I have ordered a Samsung ear buds live prepaid and after receiving from delivery person I found that the ear buds were missing from the box. and they delivered wrong product in box used huwawei earbuds i got The flipkart packaging that came with the box was intact but the box of the Samsung buds live was preopened before.
I complain the same by calling the flipkart customer support but they...

I Was ordered my mobile on flipkart, but they are can't deliverer my mobile on the date had been given us, and i called them they given me a date by dates for delivering the mobile, but they are not delivered my mobile. their executives not responding proper call. they are harressed me lots off.

I brought a back cover on 3rd May. When I received my parcel on 7th May I found out that I received wrong product. I applied for return but no one came for pick up. My order ID is OD[protected]

I have ordered a gift card for some email id but it got cancelled due to wrong email id . The order was cancelled OD[protected]. But the amount is not credited in to the bank account yet. It's been five days since the order was cancelled . The payment was done by bank of baroda debit card. The flipkart support says ( seller has initiated the refund process) but not processed yet.

I have ordered iPhone 12 on 2nd May 2022 and today is 11th May 2022 but item is yet not shipped. The status in Flipkart order section is "Item waiting to be picked up by courier partner". The expected delivery date was 7th May 2022 but it is now changed to 13th May 2022. The iPhone was ordered for a special occasion on 8th May 2022 but it is yet not shipped.

Order ID - OD[protected]

I have registered a complaint in the Flipkart customer support on 3rd May 2022 but there is no update from them. They are saying that there backend team is working. But there is no resolution by the customer support yet. The expected resolution date is extending day by day. At first the expected resolution date was 7th May, it was changed to 9th May then 12th May followed by 13th May.

I have paid a huge amount for the item. Kindly look into the issue.

I had ordered tv from Flipkart delivered on Sunday 8 May 2022. installation was scheduled on 9 May 2022, but no one came for installation.
I am trying flipkart and Jeeves Consumer Services for the same. But no one is responding.

I ordred a laptop from flipkart which came dead on arrival. technician visited and confirmed the same and they gave DOA certificate as well. So we placed a return request. Now the courier partner is not picking up the product without visiting my place saying they can't see product image in their application. pickup has been cancelled more than 10 times and i am facing this issue from last 15 days.

I ordered 2 oneplus wireless z2 headphones from flipkart site, however one product recieved is damaged as one side earphone is not working properly for which I asked for a replacement and they have rejected it three times even after a tech visit which is infuriating and exhausting. I am so much pained by the kind of service these people are providing as they just want to delay the process of replacement till the date for replacement is over and the seller doesnot get any negative points. Pathetic

I purchased a Product from Flipkart on 29th of April and it was delivered on 5th of May upon receiving the product I found the quality unsatisfactory and therefore requested for a return. On the 6th of May around 3 PM The product was picked up by a delivery person I have complaint multiple Times through Twitter and via call and still have not received any response kindly help me in resolving my issue.

My account got blocked by Flipkart without reason please help me in this regards

On 2nd april placed an order on flipkart and payed the amount via phonepe but the order was not processed it was showing pending and it got canceled the amount of rs7259 was debited and its been more then a month amount is not credited back from more then a month month flipkart is saying amount will be credited and now they have deleted the order history, each and everything we have proofs of bank and googlepay that the amount is credited to the vendors account what should we do now complainant id in[protected]

Hi Team,

I purchased a Product worth Rs. 37, 499/- on Jan 12th, 2022 and I opted for Monthly EMI for 18 Months and every Month need to make payment of 2552/-. But I Pre-close this loan on April 13th and got NOC from IDFC Bank as this bank is the leading partner for Flipkart.
Now this Flipkart is asking me to make the Monthly EMI after closing this. I raised a compliant on the same on May 6th with Incident ID IN[protected]. But still there is no solution for this everyday I'm getting calls from customer care to make the payment and also today they put a late payment charges of 300/-. I will send you all the screenshots and documents
After paying the complete payment and close the loan also still this Flipkart people are keep on Calling me and I'm really feeling pressure where it is bothering me alot and distrubing my regular work.
Please provide me a solution for this ASAP

I have received a damaged laptop with defective screen, covered under 7 day replacement policy. I have applied for replacement but have not been given a date for technician visit nor product delivery . Each time I talk to the customer care team they keep telling me different reasons, but seems to be make no progress. Kindly resolve this issue asap.