Flipkart Complaints & Reviews

I bought Infinix Smart 5 in flipkart, i was facing many issues performance wise and that to recieved damaged one, so, i placed many return requests but they rejected all, and finally blocked my flipkart account.

i m requesting you to please look into it, and help me in to get refunded.

I placed Table Tennis order on 2nd May.
Item Received in the Nearest hub on 3rd may, but courier guy recklessly saying item is heavy so i cant able to deliver it to you.
I complained to flipkart cc and they said it will delivered to you next day 4th may. But i didnt got till now. Again i contacted cc they said it will resolve by 10th may. so i waited till now.
But on 9th may ( today) i got cancellation email from seller due to delayed delivery.

Who is responsible for cancellation ?

1. Its EKart courier guy who denied to deliver my item due to item heavy, take action against him

2. Flipkart customer care who didnt take any action to deliver my product

So i reuest flipkart that please attempt delivery of my item
and my item still in my nearest hub.

Hi Mr. Binny Bansal,

I have recently purchased CARVES Cast Iron Automatic Hob from Flipkart on 10th April-2022 And this product which got delivered to me was defective When I processed for replacement, while showing on your site, you will get the second product delivered the next day, of your product is picked up, from when my defective product was picked, Your tracking details will change its showing it will take 6 to 7 days for delivery, It was not possible to make me wait for so long, I cancelled the product and asked for refund, and I kept following up with the Flipkart team for the refund amount till yesterday, And I came to know yesterday that your Flipkart team has refunded my money in gift card, without my concern and any confirmation of customer.
And when I told your Executive that I want my money in my mode of payment, which i pay trough credit card they said that we will not be able to refund your money in card we have refunded your money in gift card.

Point of my concern

1) How can you give money refund in your gift card without confirmation of the customer.

2) I kept telling your executive that I have to talk to your senior, but he was not ready to transfer my call to anyone he is continually telling me our executive are busy? then I told him to arrange call back to me from your senior butt he has not ready for that also.

My experience with you this time has been very pathetic I will never buy anything from you in my life,

If you do not understand the pain of the customer, then the market is open for the customer.

Reliance Croma and Amazon is there.

Kindly give me solution as soon possible If my concern is not resolve soon I will escalate it social media and consumer court too

OD[protected]

I ordered some grocery items from Flipkart in March but order automatically got cancelled but still not getting my refund. I contacted them also but still not happening anything

Order ID - OD[protected]

[Resolved] Flipkart — unable to make payment with debit card: in[protected]
M
Martinl
from Auroville, Tamil Nadu
Mar 20, 2022
Complaint made[protected]

I am trying to make a purchase using a debit card. This is a card I have used with Flipkart many times before and am using with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 3 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem. Does Flipkart want customers???

I use my flipkart Id from long time. I'm trying to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i don't have it.
I want to change my mobile number. Please help me to change my number.

flipkart I'd - [protected]@gmail.com

Dear team,

I would like to get your notice that I'm facing an issue with regards to one of the products purchased in Flipkart.

Order ID: OD[protected]

Product Name: Kendalwood Furniture Premium Dining Room Furniture Wooden Dining Table with 6 Chairs Solid Wood 6 Seater Dining Set

Product purchased on April 8th '22 with an above ORDER ID

Delivery: 25th April '22

Issue: 6 Chairs were missing. Only a Table received. Raised a complaint on the same delivery date i.e., 25th April '22

I tried reaching the flipkart support from the last 10 days but no resolution was made till yet. I reached almost 44 agents on calls where most of them disconnected the calls without any update, while they were requesting me to be on hold in reviewing the issues. 3 Senior executive Agents were contacted but no resolutions. 10+ Agents were chatting on the flipkart website and were disconnecting the chat without any update

Mehar Banu - One of the Relationship Managers from Flipkart contacted me without any idea on the issue and again requested me to wait for 24 Hours to get the resolution but she didn't come back yet. My rating for her support would be zero (0). Kindly take an action on her

This is completely a waste of time and an insult for a valuable customer like me. A pure negligence and a failure from the complete flipkart support team.

Regards,
Damodar
M: [protected]

Dear Flipkart Team
Order id = OD[protected]
Please help me regarding my order id OD[protected]
I call the Flipkart customer service but he didn't solve the issue
Please help me i have recieved missing item.
Package details = slightly damage
Please request the seller to initiate the refund.

I need to update my number and mail id

Got fake AirPods pro

My flipkart order OD[protected]
Was delivered on 21st April 2022 .
I got any empty box and called flipkart but got no response.
No help was provided till date.
Order was of Indulekha Bhringa Shampoo.
Kindly get my refund.
I even wrote a review that the box was empty but still no action taken

I applied for Flipkart Pay Later loan account. It will not used it once.
Kindly closed my Flipkart Pay Later account.My mail id is [protected]@gmail.com.

I bought flipkart gift voucher from hdfc smart buy platform on 23rd april, but i cannot able to reedem those voucher because its show Egv token call failed.
I also mailed to flipkart gift voucher customer care but i am not receiving any response from that .

I received fake AirPods Pro with plastic cover. It is not working and Apple service centre also said it is fake.

Payment deducte ordered not placed

Hi,

I'm unable to change the phone number for my Flipkart account. I have lost my old number which is registered with Flipkart.

my user id: [protected]@gmail.com
old phone number: [protected]
new phone number: [protected]

Regards
Sherjin

Dear Team,

Order ID: OD[protected]
Order Item: SAMSUNG Crystal 4K 108 cm (43 inch) Ultra HD (4K) LED Smart TV (UA43AUE60AKLXL)

Multiple follow up with Flipkart from day one which is 05th May-2022.

I have been calling flipkart from 05th May-2022 and ( Flipkart ) told me kindly wait till 12th-May-2022, but 06th-May-2022 Installation & Demo of the product is expired. There is no coupon or no gift card is given to be for this matter. I have purchased the item worth 31K

I have called on Customer Care They just responding that we have updated feedback your issue will be resolved as soon as possible but still not received any message that my installation is scheduled. I have not received positive response from Flipkart they have just have raised ticket thats it but, I can't see any quick action by flipkart.

Request for team to kindly cooperate and help me out from this problem.
I cannot spend my daily 1-2 hrs to arrange and make phone calls to your department.

When i have purchased the product its mentioned as given below service information
"We'll facilitate the installation and demo through authorized service engineer at your convenience The installation will be done within 48 hours of delivery of the TV.The service engineer will install your new TV, either on wall mount or on table top. Installation and demo are provided free of cost.The engineer will also help you understand your new TV's features.The process generally covers:Wall-mounted or table-top installation, as requested.Physical check of all ports, including power and USB ports. Accessories also checked.Demonstration of features and settings Quick run-through on how to operate the TV"

Order ID: OD[protected]
Order Date:[protected]
Invoice Date:[protected]

Kindly initiate the process of installation and demo for this product to my given address.

Thanks and kind Regards,
Savan Solanki

I received defective mobile when I ordered from Flipkart and seller is Treasure Haul Online. I requested for replacement they are rejecting the request

I have placed order of TV worth 21, 848 on March 27 and canceled immediately, I didn't get refund yet. I have raised a ticket already on Apr 30, still no response from Flipkart CS.

I have purchased a pack of two non-padded bras from Flipkart at Rs.283 on which there is a return policy of 14 days. Due to the unusual size and fit, I want to return the product but my two attempts to return request were automatically cancelled by the seller's side, after approaching the customer care, I am informed that the seller is not accepting the return if he doesn't want to accept the return, why is there the option of 14 days return, I don't want this product, It is of no use for me, please help me.