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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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A
anshul pachori
from Indore, Madhya Pradesh
Apr 16, 2022
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Address: Sagar,

I order a wireless headphone from Flipkart on 30 march on sale and it was delivered to me on 2nd April but it was empty when i open the box envelop there is nothing in the box its fraud with me and then i call delivery boy and he refused my call and no response on my call then i raised complaint to flipkart that the box was empty but till now from 2nd April to 16 April no response no resolution is given to me i call them daily but they didn't listen me and cut my call as switch to call on hold . Its totally fraud with me . I want my money else product.
Flipkart customer support has been notified about the posted complaint.
Apr 16, 2022
Updated by anshul pachori
Please help me to get my money back i paid 969, to flipkart delevery boy
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    Y
    Yamiar
    from New Delhi, Delhi
    Apr 16, 2022
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    I raise return request for 2 white shirts multiple times but all the pick up is rejected..giving reason on message product mismatch but no one come to collect such products.. and the both product has return policy 1 is 14th apr and other is 18th apr.22 on daily basis tellecaler me and assured to return the product but in evening received a meesage product mismatch..what is the logic to giving return period to customer if flipkart unable to meet his obligation.. their telecaller wasted our time for taking so much info about product and still not provided any solution..till now attended 7 telecaller calls .. order id OD[protected]
    Flipkart customer support has been notified about the posted complaint.
    Apr 16, 2022
    Updated by Yamiar
    Not yet resolves false status update ..product still lying with me ..having few recording call with tellecalers as well..
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      H
      hanumanthreddyganji
      from VIJAYAWADA, Andhra Pradesh
      Apr 16, 2022
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      Address: H4 SF8 NEAR RAVINDRA BHARATHI PUBLIC SCHOOL VOMBAY COLONY

      Dear Team,

      I've ordered "FRIENDS Classic Diaper" product for my grand mother on Fri, 8th Apr 2022 and the order is not delivered yet to my home.

      Order showing thet "out for delivery" since 11th April 2022 to till now.

      I have been speaking to concern order related delivery guys many times.But they were saying that please come to flipkart office to collect the product.and they ware frequently called us arguing with us every time.

      As per flipkart policy order should be reached to our home.

      I naver expected this type of situation till now from flipkart.
      Kindly look into my concern on priority as booked product is necessery to my grand mother.

      Order ID:[protected]
      Flipkart customer support has been notified about the posted complaint.
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        G
        Goddyd00811
        Apr 16, 2022
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        Address: Thane
        Website: Flipkart

        Order placed on 2nd April, The order was supposed to be delivered on 6th April and it is really surprising that you informed me in the last minute that the order will be delayed and now the order has not yet been delivered. Contacted Flipkart several times to follow up but of no help.
        Flipkart customer service is very casual and unprofessional, and did not help due to which my order has not been delivered yet.
        Flipkart customer support has been notified about the posted complaint.
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          T
          Thushar Raj
          Apr 16, 2022
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          Address: No. 823, 1st B Cross, 1st Block,, Behind Fire Station, HRBR layout,, Kalyan Nagar Post

          I had ordered a shoe from Flipkart on 06-04-22 order no - OD[protected] from the account rachitha.[protected]@gmail.com. The received the item and realised I needed a bigger size. I requested an exchange with a bigger size, the exchange was initiated and I the exchanged product the next day. When I opened the package the box was in crappy condition, the shoe was stained, damaged, and the actual shoe size was wrong. I asked for a 7 (when I asked for the exchange) and I got a box that said the shoe size is 7 but the actual size of the shoe in the box was 6.
          I've been tryna get a refund since 9-04-22.
          The refund request was rejected for God knows what reason, and after talking to the customer support they've asked for my ID proof. But have given me no means of sending the ID proof. The email they asked for is from a no reply email. I can't do it from the app either coz it says error.
          To add insult to injury the customer support will not call me back or even if they do they'll just put me on hold and cut the call.
          What should I do now?
          Flipkart customer support has been notified about the posted complaint.
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            R
            RahulTam@123
            Apr 16, 2022
            Resolved
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            Resolved

            Received a open product without any protection or sealed Box Flipkart. Privacy is very important.
            = I want change my Delivery Boy.
            The Problem is create my nearly hub of Flipkart.
            Apr 16, 2022
            Complaint marked as Resolved 
            Change Delivery Agent/Boy
            Flipkart customer support has been notified about the posted complaint.
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              R
              RahulTam@123
              Apr 16, 2022
              Resolved
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              Resolved

              Received a open product without any protection or sealed Box Flipkart. Privacy is very important.
              I want change my Delivery Boy. The Problem is create my nearly hub of Flipkart.
              Apr 16, 2022
              Complaint marked as Resolved 
              1)Change My Delivery Agent. I can not not shop if the delivery Agent will come again. 2) Don't send any product without protection or Flipkart Sealed Box. My email id. [email protected] M.no 8827861072
              Flipkart customer support has been notified about the posted complaint.
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                R
                radhakrishna indugamelli
                Apr 16, 2022
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                Address: RADHAKRISHNA INDUGAMELLI, Door No: 5-142, Devarapalli Post & Mandal, West Godavaari District

                My name is Radhakrishna, I have ordered Lenovo X18 through flipkart and i recieved the product 7th april 5pm, when i checked the wireless earbuds, right earbud not working and turn on, i have contact flipkart customercare and i have explained my issue.

                Flipkart support team suggested to replace the product and provide the address for replacing the product.
                Address: Sri Siddhi Vinayaka Electronics, Innespet, Rajahumndry-533101
                Contact Person: kishan Nagpal [protected]
                i have reached the address and provided all the details and invoice, but they said, we are unable to replace the product please contact lenovo custemer care and provided the number[protected], but number not connected.

                Again i contect to flipkart custmer care and inform the all the details. they said this issue resolved by 13th april, please wait this will be proccessed.
                but after 14th brand warranty expaired and they said again i have taken the request.

                Every time they are taken the request provided the resolution date, my flipkart app will showing resolved the issue provided the date.

                This is the process repeatedly, i am unhappy with this flipkart purchage

                Please help me to resolve the issue,

                This is the invoice number : FAJH[protected]
                GSTIN : 29AAJCMA219P2ZS

                Thanks & Regards
                Radhakrishna
                [protected]
                Flipkart customer support has been notified about the posted complaint.
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                  Y
                  YASHDEEP GUPTA1987
                  Apr 16, 2022
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                  On flipkart, I placed a order of Nike shoes (size :6.5) but they delivery different product of nike (size :5.5) .
                  So I Raised return request for same with in a return period policy.
                  but suddenly i orberved, I was not able to login on my flipkart
                  . Flipkart blocked my account too

                  my request is that, you can close account . i don't have any border but pick up your order and refund my amount of last order

                  My login id : [protected]
                  email id : [protected]@gmail.com

                  please loo
                  Flipkart customer support has been notified about the posted complaint.
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                    G
                    Guest.Ikbal
                    from MURSHIDABAD, West Bengal
                    Apr 16, 2022
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                    Address: VILL-CHHATAI PO-CHHATAI PS-RANITALA DIST-MURSHIDABAD STATE-WB PIN-742302

                    Why block my flipkart account?
                    Flipkart customer support has been notified about the posted complaint.
                    Kindly unblock my flipkart account
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                      M
                      Maruthi TC
                      Apr 16, 2022
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                      My account blocked ID : [protected]@gmail.com please unblock it
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Arpan bera 1234
                        Apr 16, 2022
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                        I did not recieved my product till now whether promising date was 13th April, 2022.Now they are making excuse o[censored]navilable delivery cars. I need compensate and products immediately today or tomorrow.
                        Flipkart customer support has been notified about the posted complaint.
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                          B
                          brijesh31193
                          Apr 16, 2022
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                          Dear Sir,

                          I have ordered a MSI brand laptop from flipkart prepaid with a credit card for an amount of 74740/- Rs. Now, the order has been put on hold. Even though the order is ready from the seller to be dispatched, flipkart isn't shipping the order.

                          Order ID = OD[protected]
                          Flipkart customer support has been notified about the posted complaint.
                          Apr 16, 2022
                          Updated by brijesh31193
                          The order has been put on hold for unknown reasons, told by the flipkart executive. If the payment is already done (prepaid order), for what reasons it's not getting dispatched. Flipkart isn't giving any reasons.
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                            E
                            Exam Forms hyper
                            Apr 16, 2022
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                            My order not dilvered to me more then 9 days are over. And they are also not canceling my order.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Shreyanshu Dey
                              Apr 16, 2022
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                              Website: www.flipkart.com

                              I had ordered Apple iPad Air (4th Gen) 64 GB ROM with Wi-Fi Only (Space Grey) amounting to Rs 38, 990 from Flipkart on April 11, 2022. On April 13th, 2022, the order was delivered. When I opened the package, I found that I was delivered the wrong product. The product that I had ordered was of Space Grey colour but what I received was Sky Blue colour.

                              I tried to contact Flipkart's Customer Support for this matter which was more of a hassle as it was difficult to hold a complete and clear conversation with them.

                              However, after several attempts of contacting Flipkart's customer support they told me that in order to process my return/replacement, they will be pressing charges against the seller for misshipment of product, and for that, they asked me to share my personal confidential documents (Aadhar card, Voter ID, Driver's license) to process my return request. I do not want to share such confidential documents with Flipkart or other third parties due to privacy risks. If the Seller and Flipkart have delivered misshipment products, why are they demanding to share confidential documents for their own faults? Nowhere in their returns policy have they asked the customer to provide the ID proof to process the return request. So, why are they asking me to provide the same?

                              Flipkart is causing me too much mental stress and I've been waiting for them to resolve this issue but in vain.

                              I want Flipkart to -

                              1. Process my return request without sharing my confidential documents (Aadhar card, Voter ID, Driver's license, etc)
                              2. Send a replacement of the product with the right description as ordered or refund the amount paid (Rs. 38, 990)

                              Kindly help me out. All the images are attached for verification.
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Amarbarcelona
                                from Delhi, Delhi
                                Apr 16, 2022
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                                Dear sir
                                Good day

                                I received samsung galaxy buds live bluetooth headphones on 26th march2022 from Flipkart by paying full amount of Rs 5399, and on same day after receiving product i raised return request for product as the product was found to be defective/ damaged, there are many issues with the headphone which are as mentioned: headphone sensors do not work, headphone produces too much static noises which makes it unwearable after 20mint, battery backup is very poor, automatic noise cancellation feature in the headphone does not work, the headphone do not give indication for calls and cannot be used for taking calls as the headphone do not interface with calls making it useless during call.

                                Upon requesting Flipkart to pickup the product and provide refund the flipkart executive after inspecting the product informed that the serial number of the product does not match with the packing it came in, which means the product I received is a counterfeit product and not original, so the flipkart did not take the product back and henceforth from there on i have requested Flipkart atleast 10-15 times to take the product back and provide me refund but nobody is listening to me nor does providing any resolution. I tried calling Flipkart atleast 30-35 times but still yet to receive any resolution. It is been more than 3 weeks that i am trying to get the refund from the company for the defective product but is of no use.

                                Please kindly help me to get my refund from Flipkart as i tried everything possible from my end but could not succeed also along with refund i need a compensation of 300% of what i paid to get product for all the mental trauma, harassment, bully, for physical pain by calling and explaining them over and over again to new executives, for wasting so much of my time from last 3 weeks, for giving counterfeit product, for providing poor customer service.

                                You can check the attach files for ref., that the dates are getting postponed everyday and is been more than 3 weeks that nobody is bothered to resolve my issue.

                                I request you to please look into it and do the needful.
                                Thanking you in anticipation.

                                Thanks and best regards
                                Amar chauhan
                                [protected]
                                Flipkart customer support has been notified about the posted complaint.
                                May 12, 2022
                                Updated by Amarbarcelona
                                Good day

                                With ref to my complaints made on 12th april, 17th april, 22nd april, 6th may 2022 i am yet to receive any update on my complaint status
                                Flipkart is not responding or resolving the issue as needed. I asked for 500% as compensation along with refund amount for the duplicate product that i received ut yet to receive any inout on the matter

                                Please advise further mode of action to escalate the matter.

                                Thanks
                                May 17, 2022
                                Updated by Amarbarcelona
                                Good day

                                With ref to my earlier complaint made on 16th april, 22 april, 27 april regarding defective samsungs galaxy headphone with follow on made on 6th may and 12th may but i did ot received any help or support from flipkart team and i am ignored by them all alone.

                                Kindly do the needful and try resolving the issue as soon as possible
                                Good day

                                Please basis my complaint on 16th April 2022, i am yet to receive any resolution for my complaint. I have tried calling Flipkart multiple times but get no proper response and the issue is getting delayed beyond 1 month now
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                                  M
                                  Mkgkn
                                  Apr 16, 2022
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                                  I purchased noise icon Buzz watch
                                  Order id OD[protected]
                                  But I received different product
                                  I tried to return it but they cancelled my return
                                  I tried a lot to talk with customer care but I didn't get any call back from them

                                  Now they are asking for photo I'd
                                  Kindly help me and guide me
                                  Thank you
                                  Flipkart customer support has been notified about the posted complaint.
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                                    B
                                    BJ Ramdayal
                                    Apr 16, 2022
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                                    Resolved

                                    Address: Delhi
                                    Website: www.flipkart.com

                                    My refund of 29499 is pending and not credited yet u told that it will be credited by 15-4-22 .. and today is 16-4-22 not credited very bad service please credit my money...
                                    Apr 17, 2022
                                    Complaint marked as Resolved 
                                    Money is credited yesterday
                                    Flipkart customer support has been notified about the posted complaint.
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                                      I
                                      Irfana26
                                      from Hyderabad, Telangana
                                      Apr 16, 2022
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                                      Address: Hyderabad

                                      Hi flipkart,

                                      This is regarding order OD[protected] I ordered to purchase Pacific gold leather belt on April 11 using net banking (screen shot of bank statement is attached) .. and cancelled the product on the same day..

                                      I can see status as refunded rs 394 but i have not received any refund till now.. i called customer care on april 13 and they requested to wait till April 15, but even after April 15 i have not received refund and called customer care and customer care executive raised an complaint on seller and i sent email to [protected]@flipkart.com aswell... This is really bad part of service as i have been a customer from past 5 years, but never had this kind of issue..i lost trust on you and will be careful while purchasing in future as you dont know if you will receive the product or refunds in case of cancellation..pathetic experience
                                      Flipkart customer support has been notified about the posted complaint.
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                                        T
                                        Tilak Shetty
                                        from Mumbai, Maharashtra
                                        Apr 16, 2022
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                                        Address: Andheri West Mumbai
                                        Website: Flipkart

                                        Placed my order with Flipkart on 11th April 2022 where the special price of Addidas daily 3.0 shoe was 2239. They cancelled my order reason out of stock when I could see same product now listed with higher price. Spoke to customer service on April 15th and he ensured order is on track. Clearly unethical practise and customer harrasment from Flipkart
                                        Flipkart customer support has been notified about the posted complaint.
                                        Apr 16, 2022
                                        Updated by Tilak Shetty
                                        Added the screen with higher listed point

                                        Apr 16, 2022
                                        Updated by Tilak Shetty
                                        I have also reverted back to Flipkart on 15th April with incident number Incident: IN[protected].

                                        This is completely breach of trust

                                        Respected forum ombudsman,

                                        Can we further pursue this case forward as I believe Flipkart is proud to work with unethical practises which is not in best interest of consumer. To enforce a fair practise and i demand some strict actions to prevent future occurances.

                                        Please let me know the next steps from consumer perspective.

                                        Br,
                                        Tilak
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