Flipkart Complaints & Reviews

Hi all, at march 27th i received, Order ID - OD[protected]
CROCS Bayaband Men Blue Sandals from Flipkart and it have wrinkles on all topside so same day i raised return request they accept to pick up at April 1, but they didn't pickup at April 1 and today was April 13 even whenever i call customer care they say wait for 24-48 hours from two weeks but issue was not resolved, and yesterday i call customer care 4 times and they hold my call and cut the call without reason .

Order ID - OD[protected]
CROCS Bayaband Men Blue Sandals

BoAt Storm 1.3" CurvedDisplay Smartwatch
33, Black
Seller: RetailNet
₹2, 978 not working

I had used Flipkart Paylater in month of November, 2021, last date of its payment was 5th of December, 2021. However, i paid the minimum due amount, as on the due date, that is on 5th of December, 2021. After sometime, while applying for loan it came to my knowledge that Flipkart which has tie up with IDFC Bank for its Paylater has shown my payment as overdue with an amount of Rs. 3545 along with Delayed payment. I have raised the concern thrice with Flipkart, however, no positive response has been received. Every time they say that it will be dealt, however, no response ever received.

My CIBIL & Experian score has fallen sharply due to this, due to which my loan application was rejected and moved to private lender, which was charging high interest rates. This has resulted in mental harm, harassment and has also affected my reputation.

Battery in watch is draining too fastly.I have received watch 6 days back and return policy is there till 13 April of this month, due to this defect I am trying to return the watch but Flipkart is doesn't responding and asking the questions repeatedly.I need immediate response

I have created flipkart account few years back with a mobile number[protected] few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number[protected], the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
So Please Solve my problem as soon as possible to update from old number [protected] to my new mobile number [protected] to my flipkart account.
Thank you

Some one Place order using my Mobile no and my old address where I’m residing almost 8 years back. Order No. OD[protected]. When i see this will contact flipkart customer care to inform and cancelled my order your team is unable to cancelled order they inform me to cancel if any call from delivery person call. Today i get call from this I inform them this not my order he say will cancel will call evening I’m in work so i ignore it. 12th April 2022 night 10.27 PM i get call ask for OTP to cancelled order I deny to share OTP using bad word to cut call.

Afternoon I Got call from [protected] / Night get call for OTP [protected]. So please take necessary action to save your customer where we order product regularly via flipkart where above fraud activity done some of your partner or delivery person do the same, please take action to save your goodwill of flipkart. I'm safe as some of your customer may loss. They target regular order customer.

I book support call for Flipkart I get call on time [protected] I explain the same they disconnect my call and wait for response but no response so please help us to find solution.

I lost my mobile phone and the number The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered Realme Wireless Buds 2
order ID: OD[protected]
but i got delivered Realme Wireless Buds 2 Neo.
i raised a return request for the same but it got rejected.
incident number: IN[protected]
i had uploaded all the images clearly, yet they said that images are not uploaded thus it got rejected.

I have assigned a Flipkart Account Management service from the Advertisement section and they are not performing the way they have promised.

I have been trying to call them for a refund but they are reluctant to perform and process the refund. this service was availed from the Flipkart Portal.

Kindly check as the rating is fake and the team is fraudulent.

A payment of 8850/- is been made on 30th March2022.

I need my refund.

Order ID - OD[protected]
Return ID -[protected]
Invoice No. FAEJP[protected]
Invoice Date - 01/04/2022

I had ordered REEBOK FOREVER FLOATRIDE GROW Running Shoes. firstly it is going to deliver on 4th April 2022 but the product not delivered on given time, after that it is showing that you product will be delivered by 7 Apr. 2022 but next day (On 5th April 2022) the product got delivered. the outer package was intact but the box is in dilapidated state. When I open it I found that shoes are missing from box. (Images Attached What I have received)
Immediately I raised a return request and try to contact with Flipkart costumer support as well as with delivery person, but got no response from their side.
flipkart forced me to share my confidential documents(AADHAR CARD, DRIVING License, VOTER ID) to process my return request. I don't want to share my confidential documents to flipkart or other third parties due to privacy risks but for saving my huge amount i.e 5999/- I have shared my confidential documents.
After sharing all these documents my return request gets rejected by flipkart without giving any suitable reason.
Immediately I raised another return request and talked to their costumer executives they says due to some technical issues your request got rejected. Now Their technicalities also bare by costumers, what is logic. And after all Now the flipkart is demanding me to sign a consent form to lodge FIR for a missing laptop/Mobile ? I had ordered for shoes, not for mobile/laptop.
Flipkart is causing me too much of mental stress and I've been waiting for a week for them to resolve my issue but nothing done yet.
i want to flipkart to-
I have already shared my confidential so please process my return.
Send a refund of amount paid (Rs, 5999/-)
Send the correct consent form for my shoes not for laptop/mobile if they want me to sign in.

I have created flipkart account eight years back with a mobile number [protected]. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I have ordered 2dress, precisely Nobey women maxi dress. But, when on delivery, it seems to have only 1product on package.

I have ordered it for Rs.698/-
ie., Rs.349 each.

We purchased an Airconditioner of Llyod via flipkart on 30th March 22 and it was delivered on 4th April 22. When we installed it, we found out that the compressor is defective and the AC is not working. So we raised a return and replacement request on Flipkart for the same. The technician sent by flipkart examined the AC and wanted to damage it by telling us that it will be easier to replace the AC in such a condition. We disagreed. It's been five days now since the replacement request. We haven't received any updates from their side. I have reached out to flipkart customer care and they told me they will contact me with the updates but nothing so far. I would like to get a replacement as soon as possible or I would like to get my money back. Order ID is OD[protected]

Hi

I did purchase a water purifier from flipkart (pure it )
No doubt, that the product is best in the market today.

But once i did buy the product, and when the kent installation person came to my place i did realize that the product does not fit into my kitchen wall due to its size and the location of the water outlet. This i was not aware
Also, in the specification of the mounting, it is not specified that what should be the size of the wall or the location of the water outlet

When this product is not fitting in my place, i did ask flipkart for an exchange (For below the counter water purifier) or refund of my order, but they bluntly cancelled my return request

My issue is
1) flipkart should mention the size of the wall that is required to fit the water purifier, and also must specify how far should the water outlet be, so that we can plan in advance and check if the water purifier fits into the kitchen
2) flipkart should be ready to accept the return of the items which are not damaged/seal opened, and the product does not fit into the place where it is intended to be fitted
3) flipkart should take back the product and refund my amount

Attached the receipt given by technician.

Order id: OD[protected]

Order date: 11-april-2022

Amount paid: 11598 rupees by gpay

Regds,
Sumitra

Hello,
I had placed order for Motorola G31 6GB Rom and 128GB RAM grey phone worth 12999 today (12/04/2022 14:20) however, once I completed payment on flipkart payment options through ICICI bank, my bank payment went through and account got debited. However, flipkart website showed a brief error and said that the amount was not received and to pay again.
I want this issue resolved asap. I had good regard for flipkart and did not expect flipkart to handle payments this way.
My

I was looking for my CIBIL Score yesterday and found out an IDFC Bank personal loan which I never borrowed is affecting my score. I was shocked to find out that this personal loan is attached to Flipkart Pay Later. CIBIL score details says that I have not done a payment of Rs.1644 in the last two months (I have not used flipkart since July 2021).

I opted for FPL service in November 2019, I checked my Flipkart account, I have zero remaining payments. Spoke to IDFC Bank and they said to contact Flipkart for this issue.

I have a strong feeling of being scammed here by Flipkart. Selling personal loans in the name of FPL, without any consent of the consumer.

Please help me to resolve this issue ASAP. Attaching some screenshots for your reference.

I am having 2 issues with Flipkart Pay later.

1. I am having Flipkart Paylater account from long time. But when I checked my CIBIL report recently, 70000/- showing as Personal Loan in it which I never took/utilized. I am trying to escalate this issue with Flipkart many times but they never taken it seriously. This is effecting my CIBIL score badly.

2. I utilized 7800/- under Smart upgrade plan which is also showing as Personal loan in CIBIL report. I tried to make payment immediately but they aren't providing the option to it even though I told them clearly that this amount is showing as Personal loan and effecting my CIBIL score.

Due to these 2 issues, my current on going loan process got effected.

I want the solution this matter as soon as possible.

I have made a payment of ₹436 by my Upi and it’s successful deduct my money from my account but my order is not placed my flipkart it’s shows me that money not money not revive in our bank
Here is some detail and I’m attaching screenshots of my order and payment
Upi reference no :[protected]
Collect request from Flipkart for
PZT[protected]M39
From my Paytm bank

Hi, I had placed an order for a Bosch preasure washer but I do not want it since it doesn’t serve my purpose . I am unable to return the item ( the item is eligible for return ) i have requested multiple call backs from the customer care but they put me on hold and the line drops . Extremely unhappy with the service .
My order id is - OD[protected]
Please do the needful by processing the return request and process the refund

I puchased this Laptop from Flipkart the seller is indospirit Pvt limited, Marasandra and madnahatti- venkatpura villages, kasaba Hobli, Malur Taluk, dist-Kolar, Malur, Bangalore, Karnataka, India-563130, IN-KA

the day I received the Laptop the specifications is wrong I ordered a windows 10 Laptop the have given me Windows 11 moreover the Laptop is super slow. I inititaed the return on the same day the flipkart people are only increasing the dates not giving any resolution not taking the Laptop back
my money is stuck my work is stuck they are not responding to emails as well.
The seller contact details also not available please help me with the return process. Please help.