Flipkart Complaints & Reviews

Order ID OD[protected]
8days go but refund isn't initiated to my account. I requested to flipkart authorities pl solve this kind of issue and initiated ( rs 4249) pending refund to original payment mode.

Thank you
Keka das
[protected]@gmail.com

I had se Bharat purchase is on Flipkart through Flipkart pay later. the regular chain of Flipkart palette is that you what are a product from Flipkart and pay with period and then on the next month a bill will be generated and you have to pay it within 5th of that month. and accordingly I did so I had no payment defaults on my part. suddenly I received message from Flipkart saying that my pay later account has been disabled due to non compliance with the terms and conditions of Flipkart a pay later. so when I contact the Flipkart customer service they asked me to contact IDFC customer service and I did so. when I provided them with my multiple accounts, loan account number actually.. they said I had some overdues. Maine check my CIBIL report I find there are multiple overdues on my credit report. but I had not missed a single payment due date even I had paid before due dates. now the Flipkart and IDFC juggling me to each other.. and due to this my CIBIL score has dropped below 500.. and I am asking them to settle this town

Dear Sir / Madam,

I am writing to you to raise an issue about: Money Transfer & UPI Services

The issue that I have experienced was: My name is keka das I'm customer of indian bank since 2014.1st april time 4:14pm I was trying to made a transaction through Gpay [ upi Id [protected]] unfortunately my transaction was failed but on that time I received a sms from my bank about duction of amount rs 4249 . I lodge complaint indian bank online customer support but I didn't get any reply from them.I requested to authorities of indian bank pl solve this technical issue and credited the above amount as refund on my account.

It occurred on: 1/04/2022

I really need support from bank bcz rs 4249 isn't a small amount to me. I hope bank authorities understand my concern and they credited my pending amount.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Keka Das

: [protected]

:contact number: [protected]

27/8 J Mahendra banerjee road, Behala

Kolkata

700060

Thank you.

I am unable to change the phone number on the account as the existing phone number on the account is not active any more and it keeps sending OTP messages to the non active number.

recently when i updated the application i had to create a new account as it was not allowing me to register with my inactive already registered phone number due to OTP troubles again.

i am a flipkart plus member but currently i am unable to use my existing account. this is so horrible alteast email should be given as option for OTP.

Sir I bought flipkart sandals. That shoe was torn. I asked for another pair of shoes. still has not come. It's been 3 weeks

I have been contacting flipkart customer service for my order ID OD[protected] for the item "Rare Rabbit Yellow T-Shirt"

I have placed order for this on 16-March-2022. Flipkart failed to deliver it by delivery date and flipkart placed a replacement order for this. The replacement ID is "CU[protected]" on 25-March-2022.
But I cancelled the replacement order on the same day. The item is still in cancelled state and I got the product delivered too on 31-March-2022.

From 31-March-2022 I am trying to return this product, but there is no return option available. I have been contacting customer service for this. But no one is helping me on this.

If I call, the call will get disconnected after some time and no one call me back.

Please reach me on [protected] if you need further details.

Dear Sir/Madam/Team,

Order No : OD[protected]
Refund reference number[protected]

This is follow-up on previous complaint on Whirlpool 440L refrigerator which delivered without power cord and other two electrical hardware's.

After returning the defective Whirlpool 440L refrigerator with much delay and hurdle and follow-ups on Apr 3rd, Now fighting for refunds. Flipkart is dragging the refund more than their promised 4 business days and keep asking 24 -48 hours time.

I don't know what happens to Flipkart why it goes these low on customer service. Its is not good sign for Flipkart and eventually its pushing his customer towards its competitors.

Request you to act actively on the refund AEAP and try gaining the old and active customers like me.

Attached Screen shot of proof of communication on refunds and timelines.

Flipkart is not even looking in my concern. They have rejected my order the fourth time saying that resolution solved. I am giving my order details here. I am the consumer and I need my hard earned money back.

I ordered a smartwatch from Flipkart on 1st of April and it was delivered on 2nd. But as soon as i came to know that the sensors of the watch are all fake and measuring the heart rate of my toys too and has only 2 to 3 days battery life which is not specified on the website.. I initiated a return on 3rd April.
Since today which is 8th April the return Order is rejected four times and Flipkart has harrassed me for my own hard earned money to come back to me. They asked me for my personnel details and I also gave it to them but after that also the rejected my return.
My order id is : OD[protected]

Hello,

I have purchased a fridge from flipkart worth INR 25248 on 20 March 2022 but had to cancel it on 22 March 2022 and the product was not shipped yet so it was immediately cancelled on their website. I got the message that refund has been initiated and will be credited within 7 business days. On 1 April 2022 when I didn't received my money in my credit card account I contacted Flipkart. They told the payment has been processes by seller and is stuck and it will be resolved by 6 April and it will reflect in your account. When I didn't get the amount on 7th April I contacted them again and again they said the same thing that payment has been stuck now you wait for 10 more days. They are fooling around since last 17 days and still they have not processed the amount. They are keep telling they have escalated the issue but all these lies they told 8 days ago as well. None of the member from higher management or payment team contacted me to resolve my issue.

Hello,

I have purchased a fridge from flipkart worth INR 25248 on 20 March 2022 but had to cancel it on 22 March 2022 and the product was not shipped yet so it was immediately cancelled on their website. I got the message that refund has been initiated and will be credited within 7 business days. On 1 April 2022 when I didn't received my money in my credit card account I contacted Flipkart. They told the payment has been processes by seller and is stuck and it will be resolved by 6 April and it will reflect in your account. When I didn't get the amount on 7th April I contacted them again and again they said the same thing that payment has been stuck now you wait for 10 more days. They are fooling around since last 17 days and still they have not processed the amount. They are keep telling they have escalated the issue but all these lies they told 8 days ago as well. None of the member from higher management or payment team contacted me to resolve my issue. Order number OD[protected]

Hi,

I purchased a mobile from flipkart but got a used one delivered which has scratches on it. When I tried to return it the return request is getting rejected(4 times) and now they have gone ahead a step and blocked my account.
Tried to contact team several times but no proper response from them.

Order ID:
OD[protected]

Hi Flipkart I am plus user of Flipkart. I have bought a book named Pradeep Physics class 12th Vol 1&2 Costs 1275/- and paid thru card. My order Id OD[protected]
Customer support is telling that Id is invalid Which is given by Flipkart only. Please Refund me or i will complain to Local Consumer court in the city.

Hi Flipkart I am plus user of Flipkart. I have bought a book named Pradeep Physics class 12th Vol 1&2 Costs 1275/- and paid thru card. My order Id OD[protected]
Customer support is telling that Id is invalid Which is given by Flipkart only. Please Refund me or i will complain to Local Consumer court in the city.

I have paid the Flipkart Pay Later dues on time, but in my credit score they have marked as I have made multiple late payments which is incorrect, have been trying to get this fixed from a couple of months still the errors are not corrected

Dear Flipkart why my review is not yet live it's showing in my order section but not lived in product page are you fooling you customers ???Order id : OD[protected]...

I need to update my new number on my Flipkart account as the registered number is no longer active and I lost that number..

Contacted Flipkart customer service in many platforms but no one is addressing.. could anyone please help me to resolve this.

I was received different syle item of smae brand which i have not booked on dated 15-Mar-22 and same day i booked for refunded & it was approved by flipkart but pickup boy has not came to item pickuped.
many time i remined to flipkart through call & emails to pickup the item & refund my money but not yet done by flipkart.
Today (7-Apr-22) I checked & got refund requiest has been cancelled by flipkart neither giving my paid money, same concern i said to Flipkart care (Call +mail) but not answring or reply on my email.
Order ID- OD[protected]ITEM- Red chief laceup) refund
Note: I mailed to Flipkart CEO + Care + Grivence + other business team

Need you inrvene here & process for refund ASAP.

I have canceled a few orders on Flipkart and to this data i.e 07 - 04 - 22, I have not received the refund.

The orders were placed on[protected] and 04-04-22, and they promised me that money will be credited on or before 06-04-22.

When I called their customer care, they mailed me refund reference numbers and asked me to contact the bank as they feel that it's the issue from the bank's end and the seller has transferred the amount successfully.

Reference number of the transaction - Amount
74056632096209511029498 - 36490
74056632096209510712433 - 34990
74056632096209512948696 - 35499

I tried contacting the bank and they said, they can't check at their end and asked me to contact Flipkart for the same.

I have attached the mini-statement for reference.

I beg you to please do something about this issue asap.

Order Id: OD[protected]

On March 31, Flipkart Customer Care my return request without my knowledge. When I asked about this, they said " The issue was not resolved for longer time. So we are creating a new issue to resolve the problem". On that call itself, I requested them not to cancel the request and reopen the issue. But they didn't. And they promised that they will within 48 hours to resolve the issue. But they didn't. On Apr 5, I called customer care and asked about the updates, they said "the issue gets closed before 5 days itself, we are not able to process it." I argued with them I didn't cancel the return request and it was done from Customer Care side. I spoke with the higher official in customer care, I did get any proper solution still. Pls do the needful. I want replacement laptop.