I order a phone on 14th with a one day delivery date and with a firm issued gst bill. It was supposed to be delivered on 15th but even after 10 days I haven't received the order. I raised a complaint against the seller that they are processing other orders but are not processing mine. Flipkart care also confirmed that the product is available in stock but there are other issues by the seller. I was given 21st april as the date of resolution for my query which extended further to 26 april and now to 28 April. Whilst i received the call from Flipkart confirming that seller will surely be able to deliver it by 26th of April. But it's still not processed. Seller (TradePLFIPLecom) was easily selling the product everyday, but was not fulfilling my order, neither I am getting any resolution or any updates regarding my order.
I also have a doubt as I checked the seller online and got to know the review about the seller, that they have done this before also when someone asked for a gst bill in the name of a firm, they didn't process the order.
Please help me with this issue. It's been more than 10 days
Flipkart customer support has been notified about the posted complaint.