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Updated: Dec 26, 2025
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A
AyushSingh2510
from Kalyan, Maharashtra
Mar 17, 2022
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I ordered the Acer Nitro 5 Laptop from Flipkart on 13th March 2022 and it was delivered on 14 th March 2022 as the received the product the outer box was damaged but inside product box was sealed packed so i opened it and was doing the setup then i found out that the display was defected . it had these weird lines on the whole border i have full recording of it right from the delivery guy handed over the product to me so i immediately opted for replacement from Flipkart so they assigned a technician visit ( from techjeevs ) the technician came after 1 day but he said this is manufacturing defect so he didn't approve but instead wrote that costumer is unhappy with the service and wants refund so my replacement request got cancelled ! The display defect can be seen in the video clearly so i then called Flipkart and told them about the whole scenario so they suggested to call acer and if they give written complaint about product then only the product will get replaced so the i registered complaint with acer on phone call the acer guy came today and i even registered another replacement request on Flipkart so they again sent their previous technician from techjeevs and this acer guy was also at my home the same time ! The acer guy told that he had to install windows 10 again as laptop was on windows 11 and he said the lines are visible only at one screen and he left and then after sometime the Flipkart technician from techjeevs also left and now my replacement request again got cancelled ! And because he installed windows 10 the internet and many other things aren't working and their are no drivers installed and neither the amd drivers nor the nvidia drivers are showing on my laptop I don't know what windows he installed the laptop isn't working properly and now he isn't even picking up the call ! What should i do ? How will i get my product replaced ? The display defect is legitimate and can be seen in the video ! I have every thing covered in the video ! I just want my refund or replacement of my product ! Pathetic Flipkart service ( from Techjeevs )!
Horrible experience .

Order ID : OD[protected]
Flipkart customer support has been notified about the posted complaint.
Mar 31, 2022
Updated by AyushSingh2510
not received any update from them they just keep cancelling my replacement . its been 15 days already very bad flipkart support one should never order anything from them . i am going to file a consumer complaint against them in the consumer court .
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    S
    Smiley777
    Mar 17, 2022
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    The download invoice option is not enabled in my app as well as in my filpkart website account.I ried to contact the flipkart call executives but they said it may be due to some glitch which is not resloved yet and also no invoices are sent to my email.
    Flipkart customer support has been notified about the posted complaint.
    Mar 17, 2022
    Updated by Smiley777
    For the above order id when i requested for invoice they sent via email, but I want the issue to be resolved, I mean the download invoice option to be enabled which is not visible as of now
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      M
      mcha6246
      Mar 17, 2022
      Resolved
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      Resolved

      Address: F1302 Mahima nirvana mahapura roadayoy

      I purchased s20+ from Flipkart under smart upgrade plan and now I am trying to make my smart upgrade plan payment but link or payment options not available i am trying to last 12 days continuously to filpkart customer service and every time he reply our team contacted but issue not resolved
      Apr 20, 2022
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 20, 2022
      Flipkart Customer Care's response
      We will revert on it.
      flipkart smart upgrade samsung f62 lock open idea
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        K
        kalanchia
        Mar 17, 2022
        Resolved
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        Resolved

        Address: Flipkart

        I made purchase on flipkart on 1.03.22 through amazon pay upi I'd linked my bank account SBI-
        I returned above product, refund amount has not been credited in my account yet
        I contact flipkart through customer care but no response
        Kindly resolve issue
        Mar 25, 2022
        Complaint marked as Resolved 
        I received refund amount in my account..no one called from company I don't know how it happened?
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 20, 2022
        Flipkart Customer Care's response
        Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 279 + 21 + 250 + 730 (Gift card section of Flipkart wallet) on March 15, 2022, and this will reflect in your debit card by March 16, 2022. Request you to note down the bank reference numbers:[protected] and[protected]. ​If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.
        Mar 22, 2022
        Updated by kalanchia
        I already approached bank regarding this issue
        Many times I repeat same in customer care telephone conversation, again getting same reply
        Very bad response, why can't you ask seller regarding his transaction to my upi I'd
        and update reference number
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          A
          Aryan Variya
          Mar 17, 2022
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          Address: b405 phonex tower vip road vasu surat 395007

          My earbugs properly not souch
          Flipkart customer support has been notified about the posted complaint.
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            S
            smaddula
            from Hyderabad, Telangana
            Mar 17, 2022
            Resolved
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            Resolved

            Dear Sir,

            I ordered two items from flipkart on Feb25th 2022.

            Order Id - OD[protected] Amount 662/- Rs.
            Order Id - OD[protected] Amount 638/- Rs.

            For the above orders flipkart itself created replacement orders
            because of logistics issues which they mentioned in the message update.
            After that I waited for the delivery but i have to cancel since delivery is
            taking long time. So i cancelled on 5th March. The status is showing as
            cancellation requested. After that i was daily calling customer care they
            were informing that it is cancellation requested and it was not actually
            cancelled. Customer care team is saying they are unable to do anything on
            this since this issue is with some other team and their access doesnt allow
            them to do anything on this.

            I tried many ways of writing mail to [protected]@flipkart.com, grievance.[protected]@flipkart.com, messages to Flipkart
            on need help system, called support centre so many times. I informed them i
            can come to physical office if there is any problem but i am not receiving
            any positive response from flipkart.

            Request you to help me to get my refund amount for the same as i cancelled the products
            Apr 8, 2022
            Complaint marked as Resolved 
            I received the refund from Flipkart, they informed it was due to technical issue delay happened. I have written to grievance officer also and daily called upon them and messaged them. Followed up on daily basis with messages, mails and calls until i received the refund.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 20, 2022
            Flipkart Customer Care's response
            We will revert on it.
            Please update.
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              S
              Shivamyadav
              from BADLAPUR, Uttar Pradesh
              Mar 17, 2022
              Resolved
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              Resolved

              Missing product from box

              Sir Mane order Kiya tha boat headset jo ki box me nahi tha fir mane complaint ki Flipkart Ko lekin ussne complaint raise nahi Kiya fir mane complaint raise Kiya hai sir plzzz aap isspar action le...
              +1 photos
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              M
              Mukul Kukreja
              from Bhopal, Madhya Pradesh
              Mar 17, 2022
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              Hi Team,

              I have order a product from Flipkart which was supposed to get delivered on 8th March and is out of delivery since 8th March. Order ID OD[protected]. Although, it's a small amount but I still like to report because the way Flipkart support team behaves is not acceptable. They just try to run away from the situation and ask for 4 days everytime I call. When asked what is taking this much time they have no answer and will hang up the call. When asked to talk to a senior they will again hang up. Their team is using cheap tricks to get away from the call and case and no one wanted to even investigate and resolve the issue. They have been wasting customer's time. I would really appreciate if this can be addressed as this not my first such bad experience with Flipkart, they are horrible.
              Flipkart customer support has been notified about the posted complaint.
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                H
                Humaira91
                Mar 17, 2022
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                Flipkart does not allow me to play any games it's blocked my account [protected] and [protected]
                When ever I click to play the error displays as " we encourage fair play in line with our terms and conditions"

                I have not broken any rules then too from 3 years I am not able to play any games in flipkart. This is so disappointing and never expected this from flipkart. They broke my trust
                Flipkart customer support has been notified about the posted complaint.
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                  N
                  NaJeeb Mohd
                  Mar 17, 2022
                  Resolved
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                  Resolved

                  Website: www.flipkart.com

                  I order refrigerator from www.flipkart.com and order number is OD[protected]. I got item having noise issues and freezer door hard to use. I request replacement for that item and they delivered new item also having the same issues. Then i request for refund.Now they didnt take back that item from my house and didnt give my money back. I need refund for buy another product.
                  Apr 13, 2022
                  Complaint marked as Resolved 
                  i got refund.
                  Flipkart customer support has been notified about the posted complaint.
                  Mar 22, 2022
                  Updated by NaJeeb Mohd
                  Still no updates on this issue. The situation is very urgent. please do collect the refrigerator from my house and refund my cash.
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                    P
                    Pappu jivn
                    Mar 17, 2022
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                    Order id- OD[protected].
                    There is no call, no message and no any resolution given till now.
                    Not only this, Flipkart service also blocked my Flipkart account.
                    A mail came from Flipkart which said that Flipkart account has been blocked due to high number of return requested.
                    ''WHEREAS THE TRUTH IS THAT I`VE ORDERED FROM FLIPKART FOR THE FIRST TIME.''
                    Even after sending all documents, neither any resolution was given nor the account is unblocked.
                    What a shame, I`ve been messaging & mailing to Flipkart service support continuously for the last 10 days, but the lice in their ears will not come yet.
                    If there`s humanity in Flipkart team, please help me with a better resolution.
                    Thank U..!
                    Flipkart customer support has been notified about the posted complaint.
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                      N
                      Nayanikasri
                      from Varanasi, Uttar Pradesh
                      Mar 16, 2022
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                      Address: Varanasi

                      Ekart Logistics - FMPC[protected]
                      I got massage that my product is delivered but I didn't get my parcel yet please resolve my issue
                      Delivery boy name Mohit Rai
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Mar 16, 2022
                      Updated by Nayanikasri
                      Not resolved yet
                      Mar 16, 2022
                      Updated by Nayanikasri
                      Bad service
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                        K
                        kanishkaverms92
                        from Delhi, Delhi
                        Mar 16, 2022
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                        I ordered a jeans from Flipkart : Levi's Dark blue Jeans
                        Order Id : OD[protected]

                        I raised the return request for the product 7 TIMES.
                        First 3 requests were raised within the return period on the flipkart website.
                        The last 3 times I had to call flipkart and raise the return request.

                        Every time NO ONE COMES FOR PICKUP TO OUR RESIDENCE, And the return request is cancelled automatically at around 4-5 PM on the day of pickup.

                        I have tried to reach customer care so many times and they raise a new return request which get cancelled on the next pickup day.

                        Most of the times they simply disconnect the call or chat and pass it on to the next customer executive.

                        Attaching images of :
                        return requests
                        product
                        product tags
                        all incident emails regarding the same issue
                        +4 photos
                        Flipkart customer support has been notified about the posted complaint.
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                          C
                          Cbiswa17
                          Mar 16, 2022
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                          Sir I order a nivea face wash in 02 nos. on 03 feb 2022 and the ORDER ID is OD[protected] but the order is cancelled by flipkart delivery executive due to product damaged at the time of shipment on 12 feb 2022 but till now after 1 month I didn't get the refund reflect on my flipkart pay later account till now. Please help me out. I contact the flipkart help team but no body helped me out
                          +3 photos
                          Flipkart customer support has been notified about the posted complaint.
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                            N
                            NEW MARWAR FILMS
                            Mar 16, 2022
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                            Address: Nike

                            Flipkart my refund related issues
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              Ajison E U
                              from Tirur, Kerala
                              Mar 16, 2022
                              Jul 19, 2023
                              This thread was updated on Jul 19, 2023
                              Resolved
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                              Resolved

                              Flipkart m-flipkart internet pr deducted

                              Address: Wayanad, Kerala, India

                              Why is this huge amount of 6, 007.19 Rs deducted from my credit card account without my knowledge?

                              What is this M-FLIPKART INTERNET PR, P:06, 0000735?

                              How can you guys deduct so much amount without informing the customer and what is it regarding?

                              I want this money reimbursed in my account asap.

                              The money is deducted from my account on 15/03/2022...
                              +1 photos
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                              H
                              Honnalli Ankitha
                              Mar 16, 2022
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                              I have ordered a homies pedicure product from flipkart and completed the payment also. My order is not yet delivered but got a mail from flipkart as order delivered.

                              Order ID : OD[protected]
                              +1 photos
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                                R
                                rahi444
                                from Bengaluru, Karnataka
                                Mar 16, 2022
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                                Kindly activate my account

                                email id: [protected]@gmail.com
                                number: [protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  K
                                  Kunal Mallick
                                  Mar 16, 2022
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                                  I bought a Havells Water Geyser from Flipkart on 27/2/2022 and got it delivered on 3/3/2022 . The installation was done by the Havells executives within 2 hours of delivery and hence I asked the Jeeves installation executive to cancel the appointment and refund the installation amount of Rs 499/- and they replied affirmatively.
                                  Now It's been 12 days I haven't got my refund yet, I contacted both Flipkart as well as Jeeves customer care and they just simply deny to refund but I asked their customer care support if the refund is possible if the product is not installed by the jeeves team and they agreed to refund the installation charges .
                                  Please make my refund as soon as possible.
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Mar 16, 2022
                                  Updated by Kunal Mallick
                                  OD[protected] order id
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                                    S
                                    suresh waykule
                                    from Hyderabad, Telangana
                                    Mar 16, 2022
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                                    Address: madapur hydrabadh

                                    Sir/maam iam suresh waykule i have orderd a watch in flipkart of 2 quantity but the deliviry boy gave me onli one quantity and took ammount of 2 product pls refund my ammount or resend my order
                                    Flipkart customer support has been notified about the posted complaint.
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