Flipkart Complaints & Reviews

I placed an order (no:7543000) and wrong color picked up, so called the customer care asking to replace with the original color since the order was not yet shipped, but was told it is not possible and hence cancelled. The next day got a message that it is replaced with the other color, but was already late by then.
Placed a fresh order (no:805000) on 15th Feb which was supposed to be delivered by 25th Feb, but got a message on 25th Feb that it is cancelled as per my request. The fun part is that i dint cancel and only calling the customer care desk that the courier is misplaced and hence cancelled - how can the remarks say that i had cancelled ?
With no choice left, placed another order (no:6302000) on 25th Feb which was supposed to be delivered on 7th Mar which dint happen, only on follow up got a message that it will be delivered on 9th Mar, which also dint happen and like always, had to follow up multiple times for this information. Upon multiple followups, had a call on with Agniv Roy on 10th Mar who informed that my pincode is incorrect and not serviceable, which is absolutely incorrect since my latest shipment delivered to this pincode was on 27th Feb. He promised that the vendor will be informed about the gap in pincode and the shipment will be delivered, which also did not happen. Got a message on 11th Mar that the order is cancelled and amount is refunded.

I had wasted my time and effort from 15 Feb to 11 Mar for a product that is manufactured in India and can reach Hyd within 3 days. I could have imported an international product by this time.

I was a Flipkart plus customer from the registered number[protected]. My account has been blocked by Flipkart telling that it has unusual high number of returns although I have placed a few return because of the quality of the product I have around 2000 rupees in my Flipkart account itself and now how I can receive them back they are my money how Flipkart can freeze my money with their company without any purchase

I paid to flipkart upi id ([protected]@ybl) amount Rs.6442 from my bank account on date 10 march 2022 . order id is OD[protected] but payment is deducted from my account but on flipkart app its showing payment is not received.and now 14th march i did received any refund.
Flipkart concerd team not receive amount detail show your order id so please give me refund in my bank account

I have ordered a Realme 9 pro mobile phone on 28th february, 2022 and haven't received it yet. It's been 15 days and i have raised multiple complaints regarding this through flipkart's customer care number and they haven't resolved it yet. They always tell me to wait for 2-3 days and even after that period my issue remains the same. Whenever i track my order through flipkart's app it in the same status from many days.

I have flipkart customer since 2013 and purchased so many Item. Since Oct 2018 My flipkart has banned, reason is not specific and also I have some 400-500 GV amount in that account.

I have mailed and called its customer Care many times to unbanned my account but not get any solution.

I lost my old phone number.. now i want to change my mobile number but i can't change because they send otp on both numbers...
Please help

Sir/madam
I ordered Fastrack sunglasses from Flipkart.. i recieved an empty box.. I recieved my order on 10th March.. Box was empty they only provided me with cover of sunglasses without anything inside it.. box was fully sealed... there were no sign of any open seal.. The payment was made by my debit card...i instantly requested refund and return.. but there is no sign of any assurity..
I am a regular coustomer of Flipkart.. this is quite disturbing for me..
Kindly help me.. either give me my money back or just provide me the order I placed on first place..

Hi,

I have ordered an item wall sticker from flipkart which is non returnable. But the product I received is not good. It has lot of white dots so I called flipkart customer care and informed them about it but they are telling item is not returnable.
I agree that the item is not returnable but in that case the product send should be in good condition.

The amount of the product is Rs 161/- and I received the item on 13th March 2021.
I want flipkart to refund me the amount.
Order No-OD[protected]

I have been purchasing from flipkart at pincode 500087 for almost 3-4 years now with no issue at all. Suddenly almost 90% of the items from almost all the sellers went to Not Deliverable status / Currently out of stock for 500087 for last few days.I have few gift coupons which are getting expired soon. Need flipkart's attention urgently.

I have joined flipkart affiliate program in 2017. As and flipkart affiliate partner I have earned total Rs 7, 670. They released 2 payments Rs 601 on 28 September, 2017 and Rs 3, 828 on 28 June, 2018. After these dates I have earned 3, 241 but not yet received this amount Whereas this amount is showing as appoved.

I have mailed several times but nobody had replied and we have also submitted issue in affiliated programs contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.

My flipkart account is blocked as error show ` your flipkart account has been blocked. please contact our customer support to fix this. ’ while open.Â
   So please suggest me how to unblock that account, as I have huge number of coins and some amount in flipkart gift card in that account. I also raise complaint regarding this at flipkart customer care, I've messaged also but not getting reply by customer care since last Friday.
Please help!

Hi I purchased my Samsung f22 from flipkart and now I want other and exchange this phone but exchange time I enter imei number of my Samsung f22 phon error show ...imei number does not match with Samsung f22 model..why this show ..I also check *#06# ND setting there all same but not match why.

[Incident: IN[protected]]
I requested replacement request for two times and I got rejected the request. For two times, they said that no revert from the image. But in my laptop, the right side chasis is not glued well and if i lift the laptop, it pressed so deeply and sounds like pressing button. My family members started blaming on me for ordered laptop in Flipkart and my hope also reduced. I bought this Laptop on Mar 9 for urgent work. But i wasn't able to use it . I already mailed laptop pics and video. Now what can I do far from these? I want you to resolve the problem with in Mar 16. On that day, the replacement period will be ended.I request you for the 3 rd time for replacement. Please approve it and try to solve my problem. I am already depressed about my 60k rs for bought this laptop.

The packaging was torn and the main item was missing. Foul smell was also coming from inside the package.

Hi,

I purchased tv from flipkart on March 30 2021 using hdfc Debit card emi and closed the Loan and cleared all the emi. Then on Feb 2022 I got issue in that tv so the seller said that refund will be provided since they can’t repair or replace the same. It’s been more than one month I have been interacting with my bank and Flipkart even sending tons of mails and call to both side but still I didn’t get refund of 23499. I can’t find who is doing fraudulent here. I got mail from bank stating that there is no refund reflected in my account for that transaction from flipkart. My registered mobile number is [protected].

Regards
Usha M

I have ordered a neckband of realme brand named as Realme Buds wireless 2 on[protected] of cost ₹2299.00 prepaid via UPI and order delivered on[protected] but when I unboxed it I found that there is a fake product (first copy) present inside box so I raised a return and refund request from your app on[protected], after sharing all the required documents and images finally My return request got accepted on[protected], but pickup has been failed because wish master (delivery agent) refused to pickup on[protected], after that I have raised a ticket regarding same on[protected], and their support team replied that they will fixed it and order would be picked up before[protected] as scheduled but on[protected] at 00:00H midnight they cancelled the return request and when I relaunched the same issue on[protected] so they told me that it would be resolved by[protected] but on[protected] they rejected my return and refund request, and I have already raised a Complaint regarding same on National Consumer Helpline with Docket no. 3336416 on[protected], And if they will refund my amount then I won't file a Complaint in District Consumer Court.

I ordered Dr trust oximeter from flipkart for my grandfather who is living in village. But the product we received was of different company, old, broken, and un usable. It is very bad to see that how can someone do this with medical equipment, there can be life threatened patients waiting for the product. They delivered product in 3 days and now when i asked for it after one week. I want immediate response from the company for this and provide me proper assistance.

Sir,
Order of ralme9i order through another flip kart account and delivery at my address Bodhegaon.Tal.shevgaon.Dis.Ahemednagar Mobile set wrongly order black instead blue. Kindly replace with new one black colour mobile set. My registered mobile is [protected] Flipkart mobile company customer executive Sh Shivam not attended properly neither your supervisor sh Imran refuse to talk on this issue.This type of service provide to your esteemed customer. I request you to take appropriate action against them and replace my mobile hand set with new black hand set, I shall be very thankful to you.
Sunil Girdhar
[protected]

I have purchased Mobile realme c11 from Flipkart itself.
Now i want to purchase another one by exchanging realme c11. But when i entered IMEI it saying. IMEI NOT matching with model number c11.
I am stuck now can i get some help?

Before completing against Divya induction product in flipkart customer service but long time not solve my problem