Order id OD[OD[protected]]
Ordered a earbud from Flipkart. As there was a issue with the items, I raised a complaint regarding them. Now for the return of the product, they want me to share picture of my Adhaar card and other details for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What for the verification is needed. Also, if it is needed, I can show it to the delivery person. Why I need to share my ID proof with Flipkart? Is it right to capture personal details of customers like this?
Mar 9, 2022
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.