Flipkart Complaints & Reviews

I requested for rescheduling of flight due to COVID but the executives didn't process it. I could not travel and lost money. I requested for refund and mailed the COVID result certificate also. After that there is no reply or update! Didn't get the money and booking is not even cancelled yet. Had terrible experience from customer service such as disconnecting the call, not giving reply etc.have the voice record and email as proof.

I have ordered Lenovo tablet from flipkart and i paid online while placing the order. Upon receiving the delivery box, i find that the product is missing from the box.
Tried to reach immediately delivery agent but couldnt reach him(i have call logs). Then tried contacting customer care and she raised a return request.
The following day return was rejected. Again called customer care and raised the issue again. I have shared all the documents photos whatever they asked for. and keep on getting rejected.
3 to 4 times my return got rejected saying various reasons.
I am facing mental stress because my money is blocked and it is a huge amount for me.

I ordered samsung phone from flipkart for 9500 on exchange offer for my old mi 6 mobile phone for 2700
But flipkart accepted my exchange phone and charged me full amount of 9500
Now I received e mail from flipkart that their delivery partner accepted that they recieved the phone but flipkart is not returning my money back

My flipkart account no [protected] email id - [protected]@gmail.com
Dear Sir,
Mera Flipkart Account no [protected]. jo block kor diya
geya hai . But payletter ka 2215 jo due tha main paid kor diya hai fir
bhi bar bar phone or sms kor k jada pasisa demand kor raha hai. or bol raha hai apne koi paisa paid nahi kia hai payletter se call a rara hai k mera 2550 rupaiya deu hai .
main jo payment keya hai uska proof veg raha hoon . so kindly slove
this problem .
your faithfully
ABHIMANYU PATRA

I have ordered Lenovo tablet from flipkart and i paid online while placing the order. Upon receiving the delivery box, i find that the product is missing from the box.
Tried to reach immediately delivery agent but couldnt reach him(i have call logs). Then tried contacting customer care and she raised a return request.
The following day return was rejected. Again called customer care and raised the issue again. I have shared all the documents photos whatever they asked for. and keep on getting rejected.
3 to 4 times my return got rejected saying various reasons.
I am facing mental stress because my money is blocked and it is a huge amount for me.

I have purchased two things from Flipkart pay later

1. Bumtum diapers - rs. 1104/- + 10/-
Ordered on 13th January 2022

2. Marq microwave oven - rs. 4999/-
Ordered on 1st January 2022
Instalment - 892/- rs for 6 months

So, on 19th Jan 2022 I have paid Rs. 892/- for the first instalment for the microwave and on 20th Jan 2022 I have paid Rs. 1104/- for the Bumtum diapers after that it is showing that 10 rupees still pending so I have paid 10/- rs. Also but in the application it is still flashing the amount of Rs. 2004/- + they have added penalty, which is Rs. 300/- so, the total amount is flashing is Rs. 2304/-

I have called many times in flipkart customer support but they are not helping me it is very frustrating for me. I am an old customer for flipkart and still facing this type of problem. This is not a professional behaviour that I hope with flipkart.
I need help because I don't have extra money to pay.

Today the deliver boy delivered a product which was not booked buy us. He has delivered it to the wrong address. Since the name was same we collected it and the delivery boy was in hurry. Now we are unable to return the product for get the refund amount. Please help me with this I don't want this product as it is not ours. And I want the refund.

Unable to place the bundled offer MOTOROLA g31 (Baby Blue, 128 GB) (6 GB RAM) costing ₹14, 999 along with 'Complete Mobile Protection 1 Year' costing ₹599, Cyber Fraud Protection upto Rs 50, 000 costing ₹183 and 'Flipkart Warranty Assistant 1 Year' costing ₹99; Unable to add these bundled items into the shopping cart;
Error message "
Unable to add to Cart. Please try in a few minutes." received. Please help.

This error message has been there from last 3 days and certainly there is no help / assistance by the flipkart team though there were several call back with the help center team for a resolution, apparently not worth the time and effort as ithe issue remain unresolved.

I did send mail to grievance.[protected]@flipkart.com and [protected]@flipkart.com and they raised an incident IN[protected] dt 10/Feb/2022; not sure of the further steps.

Want to understand from Flipkart when they will provide a resolution for this?

can you share the incident process and explain how to track the incident online?

how flipkart would compensate me for the delays and hardship coming out of deficiencies in the support.

I ordered on Flipkart a week ago. But the order is not shipped after one week, even the shipping date has crossed 4 days ago.
Order ID: OD[protected]

Maine 3rd September ko flipkart se ek gyser order kiya 2899rs ka aur maine payment bhi kar diya tha par ye item abhi tak naa hi deliver hua hai aur naaa hi cancel...par abhi tak kuch nahi hua...main is se pahle 50se 60 baar call kar chuka hu ..meri call ko hold pa rakh k disconnect kar dete hai...har bar yehi bola jata hai aap 7days wait karo par koi solution nahi hota

Dear Sir /mam
I'm nikhil Bramhane.. Loan account no 28969958.. Allredy before due amount to paid to flipkart pay later account last month Dec 2021 but till my loan account show due pending allready idfc first bank to mail then contact to flipkart customer care but not they both not resolved my problem..allready pay ems before month also due charges.. 1444..why please clear my loan account.

I have joined the Flipkart affiliate program in the year of 2017 and in December 2014, they changed their policy that referral fees only be transferred when the total due will be 5000/- or more.

I have around 13, 849 in the Approved Payment section in my Flipkart affiliate account for the last 1 year, I have also submitted a non-GST declaration form and which is approved now in my account.

I have mailed several times but nobody had replied I have also submitted issues on the affiliated programs contact us page, but they have not replied to me.

I am providing my tracking id here for the reference: naveenkar

They are not providing any support and not even there is a number to contact them. Kindly take the necessary actions against them. I have worked very hard and now I am not getting my hard-earned money.

I have bought Liberty shoes from Flipkart. I submitted the review of product with pic. In "MyOrders" section, it's showing that I have rated the product but the product page, it isn't showing.

Hello sir/ma'am I have issue regarding the refund of my order Xiaomi 11i 5g which I had to cancel on 4th Feb, and I still haven't got the refund in Flipkart it shows refund completed but the amount is not credited to my account, I had faced too much of issue with this product this was the worst experience of mine with Flipkart please help me get the refund,
Thanks

When tried adding the gift card to my flipkart wallet, the following error message shows and the amount does not reflect.

"This card belongs to a wallet and direct transactions are not allowed on this card."

Also, I am unable to purchase with "Pay with Gift card" payment method.

Please help....

I purchased giftcards from flipkart they got automatically deactivated . Called them several time no response at all

I ordered an Apple watch Series 7 on 15th jan 2022, it was delivered to me on 17th jan 2022 but the product delivered was a first copy fake watch inside the original packaging. I immediately raised a return. Which was later concluded as wrong description for Return and i was told to raise the return request again with a different description that is product delivered is of different brand, i raised the same on 19th jan 2022, Since then there was a constant delay in my request, they repetitively market my request as resolved whenever i used to call them, after going through a hectic process my refund was accepted and pickup process started on 31 Jan 2022, as soon as my pickup was initiated they blocked my account and i am unable to login in my account since then, it was told my pickup would be done by 7th feb. On 7th feb they told that it will be done by 10th feb, and today is 10th feb and no pickup has been made till now.

Everytime i call the customer support they tell me to wait for 72 hours. I have been waiting since 19th jan for the same.

Order ID: OD[protected]

I have created flipkart account five years back with a mobile number few months ago I lost my mobile phone and the number.

The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my existing flipkart account.

I ordered a shoes of brand Hrx of price 1899. I received it on 1st February. Same day I registered a complain regarding this issue. Then they replied, and ask to share I’d proof. At the same time, I’d proof is sent by me . But after that my request has been rejected. And the same process occur 7-8 times . In this time, I share my Driving License and Voter a card and yes also shared product images by me . But every time my request has been rejected. And after 7-8 complaints, my account has been blocked by flipkart. This is ridiculous. This is the fraud and I’m not giving [censored] them.

I ordered a shoes of brand Hrx. I received it on 1st February. Same day I registered a complain regarding this issue. Then they replied, and ask to share I’d proof. At the same time, I’d proof is sent by me . But after that my request has been rejected. And the same process occur 7-8 times . In this time, I share my Driving License and Voter a card and yes also shared product images by me . But every time my request has been rejected. And after 7-8 complaints, my account has been blocked by flipkart. This is ridiculous. This is the fraud and I’m not giving ### them.