Flipkart Complaints & Reviews

I had recieved a a damaged screen mobile when found unpacked, called the customer executive to actually resolve the issue, the told me that seller will provide me a replacement of the phone or refund. few days later seller rejected the phone and refund was initiated, till today no sign of refund has been from flipkart neither the sellers side. its very embarassing to see this issue this way. would never irder things on flipkart anymore.

I purchased Asus laptop from Flipkart with order id OD[protected]. The same was delivered on 15th Jan. but the laptop I received is damaged and defective. It is having dents/bumps in it and it is not at all turning on. I raise replacement request and daily I’m following up with mails and call atleast 10 times per day. But no one is responding properly. They are simply disconnecting my calls.

I have created flipkart account seven years back with a mobile number and an email id.

Some time ago I lost my mobile phone and the mobile number and I could not reactivate that mobile number registered with flipkart account. So I have bought a new sim card.

The main problem is when i am trying to update my new mobile number, the OTPs are being sent to both the new number and the old number. I got the new number OTP and have my flipkart account password, but the OTP of the old mobile number cannot be entered as i lost that mobile number and now i dont have it. This is making me unable to change the mobile number.

Please do suggest me to update my new mobile number to my flipkart account.

Hello Team,

We have a serious issue regarding Bharat Lifestyle Nano L shape Fabric 6 Seater Sofa ordered from Flipkart on 4th Jan'2022 for Rs. 23, 999.
We requested for replacement on 5th Jan'2022 due to poor finishing and fabric damage at one corner of the sofa.

We got a call from Easy fix for a Technician visit which was completed on 14th Jan'2022.
Contact no. from Bharat lifestyle (Easy fix)- +91 [protected], Name- Ruchika
Contact no. of Technician- +91 [protected], Name Sharukh

We contacted Flipkart customer care on 15th Jan '2022 and let them know that the app is still showing as pending on Technician visit however it was completed on 14thJan and Flipkart is not able to properly track the issue with the product to which they confirmed that it could be a technical problem.

On 17th Jan'2022 we got a call from Spoton courier services for product pickup, we called Flipkart customer care to double check meanwhile their app is still showing on pending Technician visit to which one of your agents confirmed to us that we must get pickup acknowledgement from the pickup agent and there could be a technical problem with the app not showing correct status.

On 18th Jan'2022 Flipkart app showed the current status as " Your return request is canceled ".

It's a shame how the issue of the customers are being tracked by the Flipkart and the app is not updating with the action steps arising to multiple calls to customer care.

I have done ample online shopping with Flipkart, but this time it really cost the trust which I had on Flipkart safe online shopping.

At this moment, the product has been picked up from our place, and we have already paid for the product.

One of the grievance officer from Flipkart informed us that Flipkart is not responsible for our purchase and provided us with Bharat Lifestyle contact number and email address which is not valid when reached.
Surprisingly such fraud sellers are tied up with you and as a resolution you guys are totally not taking any responsibility.

We don't want replacement from Flipkart now, we would like to have refund.

I have purchased a wardrobe from flipkart with order id OD[protected] . The installation of the product was improperly done by JEEVES EXPERT . And so i want a proper installation of my product as soon as possible without any delay .

I have ordered boat sound bar on 18 Jan 2022 and it was expected to deliver by 19 Jan 2022.
I still see that my order is not shipped.
Could you please resolve the issue as soon as possible.
Orderid: OD[protected]

Respected Sir/ Madam, E-commerce online shopping website Company Flifcart, I was recived the defective product, But as long as the charger is connected to the laptop, the laptop remains ON and if the charger is removed from the laptop then the laptop is Shut Down .And the USB port on the charger side doesn't work at all.flifcard Has sent me the refurnished laptop?What if buying a new laptop requires taking it to a service center, so what happened then, I don't know what to do now, Looks like it is better to take it from the shop, I think Amazon is better than flipcart, my Money Also Gone And Nothing Came In Hand, This Is Not The Right Thing To, , product is totally usless, thats why, I was returned the product 22 days ago but so far, But till now Flipkart has not taken the product back, and is not giving any resolution, Flipcart Customer care agreed that due to technical problems, thats why can't pickup, and finally flifkart cancelled the return, For this i have also calls 10 time to Flipcart customer care but today is 25 days and till now Flipcart not giving any resolution for that. I told that them, If you don't get any resolution then I will complaint to Consumer But they didn't take this Seriouslly and answering me we can't do anything on it. Now I'm tired/desperate of calling to flipcart, no resolution is being to Flipcart card, refusing to return the product, Flipkart has completely violated the return policy

Thanks & Regard
Gaurav P. Ghatol
Order ID - OD[protected] Flifcard Regular Costumer

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when I tried to update my new mobile number, the OTPs are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me a way to update my new mobile number.

Fraud Working Seller to Action and remove from the Flipkart website amount Rs .151 Refund incase not resolved my issue I will Complaint raise the district forum court or online India

My account is blocked. It has Rs 5500 gift card wallet balance.

Tried calling them many many times but they are not resolving

I ordered a mattress 2.5 month ago, which I canceled, it has been more than a month, flipkart is not returning my money, I hv called more than 20 times in flipkart Bt they postponed by saying that the refund will come in 24 hrs, I am very upset please flipkart refund my money

I placed a Flipcart order and paid for it via SBI, the amount was debited from my bank but the site shows that order was not placed because bank didn’t confirm it? What to do?

I purchased mobile phone from flipkart and seller was Shreyash retail private limited. I applied for GST invoice but company has not provided me proper invoice and now I am not able to claim the GST.
In the invoice company has simply pasted my GST no below my address without writing the heading GSTIN.
And the bill now looks like I myself has inserted the GST no while punching my address and it printed as it is.
When I took up the matter with the company neither they responded positively nor they modified the invoice.
Seller has played smarty too. With his GST no and CIn no he has clearly mentioned the headings but not with mine. However I punched the correct information while placing my order and screenshots are attached

Pin codes 500072 and 500090 are showing non deliverable on almost all the products.
Facing this issue for the past one month.
Flipkart plus member and used to order everything on it.
Now using Amazon as its deliverable.
Kindly act on it.

Hello, I purchased exercise bike from Flipkart on 9th Jan, which they delivered on 16th Jan. Now I am waiting for installation but customer care keep assigning next day but no one is arriving to install the bike. If I install myself then the warranty is void. Now they are not allowing to return the item as well. I just keep staring at the package as is

Hi,
I have registered flipkart about 6 years back and till now I called 3 to 4 times customer care for updating new mobile no. As I lost old phone and not able to update new no.

Please update my new no. Asap

I bought a mobile and i already initiated return request since the phone has volume issues. i am explaining the same issues to at least 10 different representative because each time a representative call their call gets cut and i have to call their toll free number to again schedule back a call like this i did 10 times. and still no solution . i want to return my order immediately. i feel they tare wanted doing this because they want to drag until the return plolicy gets overd. very very bad experience. i lost all my hard earned money by ordering the phone xiami 11i 5G my Order id : OD[protected]

if flipkart is hearing me please i really ask you to stop playing around the bush and get this useless phone returned to you and refund my money. dont jus say that customer satisfactory is your priority, . you are not even able to solve a simple customer issues with your technicians, . many if your reposentative call me and they pout their call on hold and send me an automated message to my number stating that they tried to reach me but was unsucessful. this is SO MEAN

Sompalli Gopalakrishna resident of Ballepalle has purchased a 'Samsung s21+ mobile' in Flipkart and he decided to sold the phone and I purchased it by seeing the post in olx.

As soon as I turned on the phone, I realized that I was sold illegally as the phone was purchased by Gopal in 'Flipkart Smart Upgrade plan' which means they give a discount on the phone while purchased. After 1year, customer can either exchange the phone or pay the money which was given as discount.
OTGERWISE PHONE WILL BE LOCKED
Gopalakrishna is not answering my calls.
Neither Flipkart nor Samsung is helping me to find a option to pay the remaining amount which I'm ready to do.

Hi,

I have ordered 2 products from flipkart with order id -
OD[protected] and
OD[protected]. These were cancelled from your end saying pin code mismatch. The package is going to far away center for delivery and getting cancelled saying they won't be be able to deliver it.

I have ordered the same products again with order id - OD[protected] and OD[protected]. One package is showing delivery center same as mentioned above. I'm afraid these orders will get cancelled too. Can't you fix it? Why same thing is happening again?

Rs 7425 was deducted from my SBI Credit Card without the OTP authorization. This card was saved in Flipkart.

Merchant Name: Flipkart Payments Bangalore