Flipkart Complaints & Reviews

I order the product from flipkart on 4th still not received, There is no respone from flipkart, They Are Changing the delivery dates day by day, They Just Loot my money

I have purchased Apple Mac Book air on 11 sep 2021. It's not charging and touch pad not working . I ama trying the customer care not working. Apple service centre saying it's a refurbished product.

I have ordered a Smartphone RealmeC21Y from Flipkart.com worth Rs. of 11548 on 2nd of October 2021. Because of change in seller I cancelled it Within 10 minutes . I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 business days".
I waited till 9th of october but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank on 8 October already by flipkart seller.When I tried several times to contact flipkart customer they have only one answer "your refund has been credited to your bank " I shocked very much because I am using flipkart since 4 years but this I didn't expect from flipkart.
And also I contacted bank for refund from flipkart seller they say no refund has been credited from flipkart seller.
And also when I called flipkart customer care they say we had Esaclated your complaint to our team about your issue . And I had also shared my bank statement to flipkart but no response .It is going to more than 12 days but no refund . Please its my humble request Please Refund My money As soon as possible . It is not small amount for me. I am so much worried about that I will get my refund or not, due to that I am so depressed.
[Incident: IN[protected]]
order Id : OD[protected]
Thanks and Regards,
Ram Yadav

Dear Team,

I purchased Apple I mac on sep23rd, As per product specifications, I have to get Magic keyboard with touch ID option. but delivered only magic key board. I logged complaint to flipkart and they requested 10days time to refund amount which is cost of Magic keyboard with touch ID and due date is 10th of Oct, but as of now I didn't get any response.
I am requesting call back, but no one is calling and now status updated as issue resolved.

Can any one help me how to log a complaint against flipkart to get compensation on wrong product delivery.

I have created flipkart account 7 years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

As i can seen the date of out of delivery is 12th and today is 14th so i think it will be delivered on last date which is 14th but still i did not get my product and when i call to delivery boy he told me that he will delivered my product on 12pm, so when i hear that i was ask him again what time he told me that he will delivered 12pm but still not delivered after 2 days and again and again complaint at flipkart executive but no any reaponse or solved

I had ordered an Apple iphone 12 (Red 128 GB) on 2nd October 2021 on Flipkart which was prepaid and I paid Rs.50, 999 for my product using ICICI Credit Card.

Order Details
Order ID- OD[protected]

The delivery date of my iphone was given 4th October 2021. On that day the delivery boy never tried to reach me and when I called him, he told me he was not able to find the phone, and made excuses like someone had taken it. So the iphone was not delivered to me. I raised a complaint to Flipkart regarding this issue on 4th Oct itself and they told me that it will be resolved by 8th Oct. From then onwards till date the status has been stuck at out for delivery stage. Even on trying multiple times I have not received any right information and updates from any customer care executive. They are just giving me the new dates and they don't have any idea about the process, just putting the call on hold and finally ending the call. Pathetic service from the Customer Care Executives. Seriously didn't know their 4 days could be this long. It's already been more than 10 days.
Now today on the app, its showing your issue is resolved but no one from their side has contacted me. I tried reaching again to customer care but not getting any satisfactory response from them.
This is seriously mental harassment because the amount of stress they have given me has my normal wellbeing and moreover I am not able to focus on my daily routine.
I just want my refund.

I had ordered a new Asus 15 inch oled ryzen 5500 laptop using exchange offer. The value of old laptop HP core i3 2nd gen Pavilion g6 was fixed at Rs. 8600. No question about any scratch on the body of laptop was asked in the questionnaire at the time of approval of exchange offer. However, at the time of delivery of the product today on 14.10.21, the delivery agent rejected the exchange offer just on the basis of some minor scratch on the outer body near corners and asked to pay the additional Rs 8600/- for delivery of new laptop. This is simply cheating and extortion by Flipkart and befooling customers in the name of exchange offers. How can you raise a question at the time of delivery, which is not part of your questions/ condition at the time of approving and fixing value of exchanged product?
This conduct of Flipkart is deplorable and brings bad reputation to its brand. You just can't reject exchange offers on flimsy and non relevant grounds. All conditions including CPU, Ram, brand, storage, working of keypad, screen etc which were confirmed i the questionnaire are perfectly OK and match with the claims made at the time of making offer of exchange.
I called the customer care and it was told that it is the discretion of the seller and they cannot do anything about it. I have learnt that many customers are facing these issues. As I dealt with Flipkart, it is their responsibility.
It is requested to take appropriate steps to resolve this issue at the earliest.
Arun kumar Tyagi
[protected].

I had ordered fossil watch from flipkart but they delivered some local brand cheap watch name Rizzly. As ordered got delivered on 3rd october, 2021 after opening order I immediately made complaint to flipkart customer support regarding this and have shared all the details related to images and unboxing video also.
But today return process has been cancelled and they have blocked my flipkart account.
Watch price i got it from flipkart ₹10098+ some flipkart additional coin.
My flipkart order id - 0D[protected]
Please resovle this issue.

I ordered realme narzo 50A ..date 5 October...and the date of delivery 10 October...bt the order was not placed proper date...and after that... costumer care said delivery will be 14 Oct...and now they will be delivered 20th October...wht is this... please cancel my order ... refund my money...and flipkart is very bad online Shopping company... don't buy any product

It's been 15 days I didn't recieved my product. There is no response from customer care team. When ever I call them, they put me on hold and never come back.

I have booked flight from Patna to Bangalore on 14th oct for 16th oct 2021 from Flipkart. Payment made and booking is still pending. I had contacted customer care multiple times, but no resolution. Also, there is no confirmation that I will get the money refunded. Customer care is saying to wait untill 16th Oct. Seriously, the flight is 16th morning at 11:50 am.
I have a medical urgency due to that this ticket has been booked and I am not getting any confirmation whether the ticket will be confirm or will be refunded.

Hi, I have ordered Boat airdopes 402( order I'd : OD[protected], I have received defective product on 11th Oct and refund request raised on the same day. I was guaranteed that product would be collected on or before 13th Oct but till now no one visited nor any information shared regarding return request. Here the point is I am trying to contact customer care and successfully connected 2 times one with my registered Mobile and other with alternate mobile number. Both the times CCE disconnected the call on purpose without giving any resolution. I strongly demand explanation for this type of act from Flipkart customer care otherwise I would file a consumer mental harrassment case.
Name : Azhar sk
Mobile number : [protected]

I ordered Titan watch from Flipkart. Order ID is OD[protected]. Order placed on 03/10/2021 and delivery dated shared 12/10/2021. Product is not received on 12th and 13th oct. So I called delivery person on evening of 13th oct to know the status. He informed me that he do not have the parcel of mine so I told that then how it is possible because your number is showing me in the app. He told me that he will try to find my product if he has. On 14th morning he has stopped picking up my calls and does not respond. Kindly resolve this issue asap flipkart. Horrible experience!

Order ID - OD[protected]
I ordered on 3rd October, but one product didn't shipped yet and delivery date postponed. When I complain on flipkart they only change the shipping date but the product didn't shipped yet. Please help me.

My two transactions have been done in your delivery boy's account and the delivery boy has kept my number in the block list. Please look into this and solve a problem.

I ordered 2 KREZVI Woven Kanjivaram Pure Silk, Jacquard sarees on October 7th, 2021. Today 14th October, 2021. I received only one saree. I paid 2 sarees amount. But I get one saree. Please send 1 saree.

I purchased Samsung 345lt fridge on 4th October, delivered on 8th

Installation delayed and on 12th October Samsung service agent came and confirmed that there is some manufacturing defect on the same and request to replace the item.

I have been contacting customer care for reporting this issue. Till now no one trying to resolve the issue..

Please do the needful as soon as possible

We ordered one mobile phone from Flipkart . Order ID is -OD[protected]
Expected delivery date was 10th October then it is extended by flipkart to 12th October.
After that flipkart cancel the order by giving the reason that there delivery parter are not able to deliver our address.
If the address is not deliverable then why was the order placed by flipkart.
Now we want our product from Flipkart or compensation for mental stress given by flipkart.

I lost my id and password I not able to get it back because I have no sim card which I registered early. I have a due amount against my paylater how can I pay