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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 619

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V
Varun Ganji
Oct 11, 2021
Resolved
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Resolved

My order id OD[protected]
My order got cancelled but the refund is not initiated which I paid through paytm wallet and amounting 11, 399/-
+1 photos
Nov 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
Flipkart Customer Care's response
We will revert on it.
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    S
    Shubham Khemani
    Oct 11, 2021
    Resolved
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    Resolved

    Website: Flipkart.com

    Respected sir/madam
    I placed an order through www.flipkart.com. my order ID- OD[protected]. After received my parcel I saw there was no product inside the box.Then I raised the issue but they state that issue resolved and not informing what is the resolution. After that I raised my issue request again i did 3 times but every time flipkart cancelled it. I lost my money paid through credit card
    Flipkart cheat the customer.
    kindly help me
    From-Shubham
    Registered mobile no [protected]
    +1 photos
    Nov 24, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Any update over the same?
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      S
      Sandeepsonisoni
      from Gurugram, Haryana
      Oct 11, 2021
      Resolved
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      Resolved

      I ordered iPhone 12 mini through Flipkart on 08th October before ordering delivery date showing close to 12 but after ordering extended the delivery date to 18th without my permission And if an order is order today, it will be delivered within 2 days, you can see on the site now no one on customer care Can't help please take appropriate action against the seller and Flipkart.

      ORDER ID - OD[protected]
      Nov 14, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        A
        Archanakumari@
        from Patna, Bihar
        Oct 11, 2021
        Resolved
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        Resolved

        Hello
        I have ordered a new phone from flipkart
        Order I'd :OD[protected] yet
        My phone didn't got delivered I don't know why, the same issue happened on Oct 2nd I have ordered same phone but it got cancelled after reaching nearest hub center, now again I ordered the same the order was due for delivery on 10oct but after reaching nearest hub again they are resheduling despite my address being full correct and is being just 2 km from nearest delivery center I don't know why they are creating ruckus ??
        Wasting valuable time of customers
        Kindly see this
        Nov 17, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2021
        Flipkart Customer Care's response
        Hi,
        Order ID: OD[protected]
        Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "realme 8 (Cyber Silver, 128 GB)
        '' was delivered to you on "11 Oct 21''.Have a nice day!
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          P
          Prajyov23
          from Bengaluru, Karnataka
          Oct 11, 2021
          Resolved
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          Resolved

          Address: 127/1, 5th Cross, 22nd Main, Govindarajanagar, Vijayanagar P Behind Prashanth Tailors.

          I hereby bring this matter to your notice that, I have ordered for a Patelraj Multipurpose Folding Table Ironing Board from Flipkart with an order OD[protected] on 26 September 2021, by making a payment of Rs. 1299/- (One thousand two hundred ninety nine only) through Phonepe on the same day.

          I have received the DEFECTIVE PRODUCT ON 29 SEPTEMBER 2021, and I placed the same product for replacement and next day, i.e., 30TH SEPTEMBER 2021 YOUR EKART LOGISTIC COMPANY people have taken the product, but they didn't even bother to give acknowledgement intentionally (or with the intention to cheat) and told they will replace with new Multipurpose Folding Table.

          From that day I didn’t receive the product. I’m following with your (7 to 10 approx.) Flipkart associates through chats and 7 to 10 approx. Flipkart associates through calls, but those associates are just giving robotic responses without having a little bit of sensitivity towards customers and keep giving false promises.

          I have confirmed with one of your Flipkart associates that the defective product which was delivered to me has picked up or not, for that he replied that it has been picked up and a new genuine product will be delivered the next day itself. From that day till now they have not delivered the product and are not refunding my payment which was made by me for the same as mentioned above.

          I want this issue to be resolved with immediate effect or this matter will be escalated to another level which will be known to you in the future.

          Be Responsive, Be Responsible.,
          Nov 15, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            C
            Chhatraveer Singh Marwaha
            Oct 11, 2021
            Resolved
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            Resolved

            Hi,
            my order id : OD[protected].
            My order was to be shiped back on 10th ctober 2021. Firstly the delivery agent number provided was as ususal not reachable every time i tried . Secondly the customer care is just putting curtains on the delivery issue and delaying the product delivery day by day. Today i am again given a new delivery date of 12 october 2021.
            Oct 11, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Oct 11, 2021
            Updated by Chhatraveer Singh Marwaha
            first they provide you offers to buy products in sale, and when you buy them its just not delivered and indirectly forces you to cancel the order. So in first place whats the use of this sale and all.
            Verified Support
            Oct 14, 2021
            Flipkart Customer Care's response
            We will revert on it.
            I've ordered the same product, the expected delivery date was 03 Oct 21 which is yet not delivered.
            Flipkart is really pathetic. By fooling consumers they will never succeed.
            Yes they announced sales with limited stock and let the costomers buy beyond the stocks and then forces indirectly to cancel the product by harrassing consumers
            Flipkart such a shame
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              V
              Vibhatri
              Oct 11, 2021
              Resolved
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              Resolved

              I ordered iphone12 on 2nd October. It was supposed to be delivered on 7oct. They extended it to 9oct and today i got message that you can either wait till 14th or order new item, we’ll give you gift card of 2000 for APPRECIATION OF YOUR PATIENCE. Now even if i agree to place new order, they are not giving me in old price as sale is over.
              You can’t satisfy customers anger with rs2000 gift card.
              Nov 29, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                E
                Ektakumari@
                from Sikar, Rajasthan
                Oct 11, 2021
                Resolved
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                Resolved

                Address: Near subodh school, kishan colony , navalgarh road

                With full faith in your services. On 1st October i ordered an Noise ColorFit Qube Smart watch. Order ID - OD[protected]. Which was expected to be delivered by 4 of October. But when i checked the status on 4th October it was showing not shipped yet . I called the customer care they promised me to deliver it by 9th of October. Asked me to wait for 5 more days. I wanted to gift this watch to my friend on her birthday which was on 8th of October. But still i was ready to co-operate and instead of cancellation I waited for 5 more days. On 9th of October i was waiting for watch to be delivered but unfortunately again it was showing "not shipped yet". I again contact with customer support and they again requested me to wait for two more days they will deliver it by 11th October for sure. Again I was ready to co-operate and waited for two more day instead of cancellation i chose to wait. But unfortunately today is 11th of October and it is still showing "not shipped yet". And today when i contact with customer support they advised me to cancel your order or wait till 16th of October. But this time i am not in state to co-operate. I do not want to cancel my order because I already waited for 11 days and now i don't want to cancel it. If you are not able to deliver items then please don't accept orders. I called customer care multiple times but i didn't get any solution. I just want to know for how many days should I wait. Don't suffer you customers like this. I have already wasted lots of time for this. I want solution as soon as possible or you can tell me clearly that you can't order this please order it from another site. I have been your customer from so long but this time i am feeling like i will never use this site again in my life. This was the worst experience. And still not getting any solution. P
                Dec 17, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  M
                  Mohamadhsharif
                  Oct 11, 2021
                  Resolved
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                  Resolved

                  Hello
                  I have ordered realme buds wirless 2 with dart charge from flipkart on the name of MOHAMADH SHARIF and i got the different one it seems like fake realme pro earphone
                  I got the delivery of this product today at 10 am (ORDER ID: OD[protected]and I identified that this is the wrong product the collor of the device is strange and magnets in the earbuds are not working at all and when I try to connect it to my phone headset name shows REALME WIRELESS PRO and when I opened package there was no wraper on the earphone box and the seal of the EARPHONE Box was broken luckily I took the video o[censored]nboxing
                  So i have raised replacement request yesterdayt and the request is not accepted yet
                  The box of earphone does not had rapper on it and user manual was also not there this is fake product it seems and i have researched about the seller of this product that is SHREYASH RETAIL PRIVATE LIMITED - BHIWANDI and i came to know that there are so many people got scammed by this seller and received fake product
                  So please replace my product with the original one
                  I was not expecting this coming in flipkart !!
                  I have attached some pics of the product I received u can see there what's wrong
                  +11 photos
                  Oct 19, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Oct 15, 2021
                  Updated by Mohamadhsharif
                  My return request has been accepted and picked up by courier guy🙂
                  Oct 19, 2021
                  Updated by Mohamadhsharif
                  I've got the new one (original)
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                    A
                    arshadcomp
                    from Karwar, Karnataka
                    Oct 11, 2021
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                    I purchased a Mi Vacuum Cleaner during Big Billion Days on Flipkart with order ID OD[protected]. The product was scheduled to be delivered on 04.10.2021. The delivery guy didn't contact us for 6 days for delivery. On 10.10.2021 my order got cancelled by the seller stating that delivery was attempted but could not be made. Sir/Madam I have purchased the product at a steep discount using the coupons offered by Flipkart itself. Now they are saying since the order has been cancelled by the seller they will not be able to get it delivered. This is highly unethical of them to get the order placed using discounts and then deny when it comes to actual delivery. I have two complaints:
                    1. Flipkart has no customer care email ID where I can write my complaints.
                    2. Please get my product ordered during the sale get delivered.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2021
                    Flipkart Customer Care's response
                    Hi,
                    Order ID:- OD[protected]
                    We are sorry for the trouble caused.
                    The seller has initiated the refund of Rs. 15254/- back to the CREDIT_CARD on Oct 11, 2021 and it will be credited by Oct 19, 2021 as per standard banking procedures.
                    In case, you need any other details, you can contact your bank's customer care using the number mentioned on the back of your card.
                    Bank reference number:- 6339050641836241505046
                    Your kind understanding and cooperation are appreciated.
                    Thank you.
                    Oct 12, 2021
                    Updated by arshadcomp
                    See that is the issue with Customer Care. Always trying to avoid the direct issue. This was the root of complaint altogether that I do not want refund, I want my product which I have got at discount after putting so much effort.
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                      B
                      bhaktibinod
                      from Balasore, Odisha
                      Oct 11, 2021
                      Resolved
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                      Resolved

                      Address: AT- KAURDA, PO- BELDA, PS- KAMARDA, DIST- BALASORE

                      I am Bhakti Binod Das having registered mobile no. of Flipkart is [protected]. My email id is [protected]@gmail.com.
                      Without information and any reason Flipkart is blocking my account. So that i cannot purchase any product from flipkart. I cannot raise return request him which is wrong product delivered to me.
                      I am unable to withdraw earning money from Shopsy which is linked to flipkart. Unable to paying bill pay later dues on flipkart.
                      I have call and e-mail to flipkart many times. But they did not resolve.
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 11, 2021
                      Updated by bhaktibinod
                      Unable to unblock my account
                      Verified Support
                      Oct 12, 2021
                      Flipkart Customer Care's response
                      We will revert on it
                      Oct 12, 2021
                      Updated by bhaktibinod
                      Unable to replacement/return for delivered me a wrong product.
                      Unable to withdraw money from Shopsy
                      Unable to pay bill pay later dues.
                      Verified Support
                      Oct 12, 2021
                      Flipkart Customer Care's response
                      We will revert on it
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                        J
                        J. E. Aditya Kushwaha
                        Oct 11, 2021
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                        Recently(05/10/2021) me maine ek order kiya tha realme narzo 50 A.
                        Jiske liye maine pay kiya tha 6659 Rs with exchange+Icici bank debit card offer.
                        But jab mujhe wishmaster ka call aaya 09/10/2021
                        Ko ' mujhe unhone mera old phone lekar bulaya aur phone ko hath me liya aur bol diya ki aapka phone tempar hai aur exchange nhi hoga. Uske bad maine
                        Do bar new Order place kiya jo mujhe with offer 9499Rs (10/10/2021, Morning+Evening time) ko but seller ne ese cancel kar diya .
                        I want order.
                        Flipkart customer support has been notified about the posted complaint.
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                          K
                          Kartikey078
                          from Allahabad, Uttar Pradesh
                          Oct 11, 2021
                          Resolved
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                          Resolved

                          I ordered two packs of Kellogg's corn flakes on 29th of September 2021 and paid 770 using Flipkart gift card Rs385 for each.With order ID OD[protected]. One of them was delivered to me on 4th Oct 2021 and it was completely damaged and the other packet was not delivered to me but yet it was marked as delivered I don't know to whom their delivery agent has given my product. I asked to everyone I could but no one has taken it.
                          so I complained about this on Flipkart customer service on the same day they said my damaged product will be picked up on 5th Oct 2021 but no one came to pick it up on 5th Oct 2021 and for the other missing pack which I didn't got but still it is marked as delivered the company said that wait till 8th of Oct 2021 and you will be refund for it. for the damaged item I again complained this time again a pickup was generated for 6th of October 2021 but this time also no one came to pick it up. In anger I wrote about this on social media and one of Flipkart's social media executive called me I told her all the problems about my issue with the order she said she will get my refund for the damaged product and for the missing product she told me to wait for 5 min I waited for more than 5 mins till the evening but she didn't called again from than my account is also blocked by Flipkart. I my very angry and disappointed with Flipkart service and team and executive also. I also wrote about my account being blockd on social media but no one responded and after that I called customer care for this they said me to wait till 10th of Oct 2021 and my account will be unblocked but on 9th of Oct 2021 at night I received a mail telling that my account will not be unblocked because I have returned high number of products I agree that I have returned about 3 products but I have always told you that I my continuously receiving a damaged or a wrong product from your side. so Kindly unblock my account at earliest and also refund my money for the missing order marked as delivered of Rs385.
                          Thankyou.
                          Nov 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            Manazz
                            Oct 11, 2021
                            Resolved
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                            Resolved

                            Website: www.flipkart.com

                            Ekart rejected my return request saying that the product is mismatched. But nobody from Ekart has visited to me for picking up the product. This is my tracking id FMPR[protected] for METRONAUT Slim Men Grey Jeans. This happened two times.Now today is the last day for return but Ekart rejected my return request without visiting for pickup.And in the message it was told that product mismatch. But nobody from Ekart visited to me.I need refund now. I talked with Flipkart customer care but they didnt help me
                            +1 photos
                            Oct 14, 2021
                            Complaint marked as Resolved 
                            Thank you Flipkart.Flikart has successfully refunded my money. My issue is resolved. Thanks Flipkart
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 11, 2021
                            Updated by Manazz
                            Again Ekart rejected my return without even visiting for pickup. Now total 3times rejected by Ekart without visiting to me for pickup the product and telling that product mismatch. Tracking ID FMPR[protected]. I got no help. Please refund my amount and take the product.
                            Verified Support
                            Oct 12, 2021
                            Flipkart Customer Care's response
                            Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
                            Oct 13, 2021
                            Updated by Manazz
                            I had ordered METRONAUT Slim Men Grey Jeans with order id OD[protected]. My registered email is manas.[protected]@gmail.com. Till now Ekart has rejected my pickup 5times without even visiting to me. Though I have talked with Flipkart CS they didnot help me. Now either you pickup my product or refund my money.My return request has been rejected 5 times by Ekart saying product mismatch but they did not even visited to me once. I am mentally harrased now. I need my refund. Please help me
                            Verified Support
                            Oct 15, 2021
                            Flipkart Customer Care's response
                            Hi,
                            We would like to let you know that the seller has refunded of 27 super coins in super coins section by 15th Oct 2021 Rs.497/- to the FLIPKART_FINANCE details provided for the 'METRONAUT Slim Men Grey Jeans ' with order ID OD[protected] on 14th Oct 2021. It will be reflect to your FLIPKART_FINANCE by 15th Oct 2021, as per standard banking procedures. Thank you
                            Earth rejected my return request saying product mismatch but Delivery Boy successfully picked up my product. Tracking I'd FMPR[protected] of Aadi Slides. Please refund my money through gift card wallet.
                            Ekart rejected my return request saying product mismatch but Delivery Boy successfully picked up my product. Tracking I'd FMPR[protected] of Aadi Slides. Please refund my money through gift card wallet.
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                              S
                              Sourav guha roy
                              Oct 11, 2021
                              Resolved
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                              Resolved

                              I have applied for Flipkart Axis credit card and my documents were collected on 27th September and my video kyc was also completed but my credit card is not generate till now and is showing 1day for card but till now my credit card is not generate
                              Please help me in this matter as soon as possible
                              +1 photos
                              Dec 17, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                A
                                Ashutoshjha1
                                from Agra, Uttar Pradesh
                                Oct 11, 2021
                                Resolved
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                                Resolved

                                I have ordered asus tuf a17 from TBL online seller on flipkart on 5 oct 2021.
                                Till now ie, 11 oct
                                Its not even shipped.
                                Previously was showing 11 oct delivery but now it has been postponed to 18 oct.
                                Tried contacting flipkart Customer care

                                But they are keel saying to wait for 18 Oct.

                                75k is very huge money for me.. Kindly solve this problem as soon as possible Sir.

                                Order id-
                                OD[protected]
                                Oct 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 12, 2021
                                Updated by Ashutoshjha1
                                They shipped it today..
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                                  J
                                  Jaypal09
                                  from Hyderabad, Telangana
                                  Oct 11, 2021
                                  Resolved
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                                  Resolved

                                  Website: Flipkart.com

                                  Dear sir
                                  I have place my order BOSCH TrueMixx Pro MGM... with tracking ID FMPP[protected] Bosh Mixer on 2nd of October 2021 and it show me delivery date 7th October. I got message on 6th that the
                                  Shipment Delay: The delivery of BOSCH TrueMixx Pro MGM... with tracking ID FMPP[protected] from flipkart.com has been delayed. We will deliver between next one to three days. I keep.on calling customer care and they assure me every day product will be delivered today.when I track the product it has arrived at thr nearest hub near me and next day it goes back to medchal warehouse were it came from and this is repeatedly happening last 4 days, But it is not getting delivered.this Flipkart bluffing customers and ultimately they are waiting to cancel the product my side.i will not cancel the and I'll wait n see
                                  Oct 16, 2021
                                  Complaint marked as Resolved 
                                  Finally product has been delivered
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 15, 2021
                                  Updated by Jaypal09
                                  Still haven't heard any updates from Flipkart.It was supposed to get it on the 7th, got pushed to 8th and then again to 13th and now the latest news i goes after calling . No clue on what flipkart escalation team doing, no sense of ownership or living up to commitment, horrible customer service and would never buy anything ever from these guys. Amazon on the other end is brilliant and they are no match to them. They not only commit and not deliver they fail to communicate when they are not able to meet a deadline basic etiquette god knows who is handling the service team kudos to them
                                  Verified Support
                                  Oct 17, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    H
                                    hjain4566
                                    from Delhi, Delhi
                                    Oct 11, 2021
                                    Resolved
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                                    Resolved

                                    When i will get my order from past 3 days it is showing that we will deliver your order within 3 days but there is no change in the shipment status
                                    +1 photos
                                    Nov 21, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Ravinder Bhalothiya
                                      Oct 10, 2021
                                      Resolved
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                                      Address: Surat-395009, Gujarat
                                      Website: Flipkart.com

                                      It's very unfortunate that I am writing this complain against Flipkart.
                                      I ordered a Bose earphone from Flipkart on[protected]. Order ID OD[protected]. When order came, it was delivered to my building guard by delivery boy. When I got the box, both box and package were damaged and to my horror, box contained some stones in it. So, I lodged a complaint asap with Flipkart regarding the same and created return request as per their advice. But nothing concrete action was taken by Flipkart after that. After pursuing the matter several times with Flipkart service center, my account was blocked by Flipkart and till today I am not able to access my account.
                                      I have been following with Flipkart regarding the matter, but it is still not resolved.
                                      I would like Flipkart to resolve the matter. Firstly my account should be unblocked and after that resolve the issue with my order.
                                      Jan 7, 2022
                                      Complaint marked as Resolved 
                                      No action has been taken. My complaint is still unresolved.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        nihirsharma
                                        from Sirohi, Rajasthan
                                        Oct 10, 2021
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                                        I ordered an apple iphone 12 from Flipkart worth rupees 53, 999 on 3rd October it was shipped on 3rd October and reached udaipur (delivery location on 5th October)
                                        But still it's not been delivered yet, first the delivery date was 6th and then it was changed to 7th by customer and then flipkart changed it to 9th but it's 10th October today and there is no update from their side they are telling they don't have any update from their delivery partner in facing a financial and emotional loss as I ordered it in different city and I have to extend my stay because of delay in such expensive order (flipkart does not deliver iphone 12, 128 gb to my pin )
                                        Flipkart is making us fool by giving different reasons and different deadlines .total fraud
                                        +2 photos
                                        Flipkart customer support has been notified about the posted complaint.
                                        Oct 11, 2021
                                        Updated by nihirsharma
                                        Days are passing and they are not giving any reply they are just extending deadline

                                        Verified Support
                                        Oct 12, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it
                                        Verified Support
                                        Oct 12, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it
                                        Oct 13, 2021
                                        Updated by nihirsharma
                                        I have been played by flipkart yesterday I went to flipkart's delivery partner's nearest hub and they showed me my product in their hub and they ensured me it will be delivered and I called flipkart regarding it that it should not be cancelled as I have waited a lot and will wait more but flipkart have given me it's word. That product will be delivered to me.they are fraudsters I want my product or heavy compensation for my time waste and mentally harrassment .
                                        Oct 13, 2021
                                        Updated by nihirsharma
                                        This consumer forum is of no use it's like flipkart's customer support same lazy as flipkart.
                                        Oct 13, 2021
                                        Updated by nihirsharma
                                        I have been to ekart logistics they still have my product and they told me that flipkart have filed an RTO with my consent which is totally fraud I have recording of all the calls and flipkart please provide proof that I have given consent
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