Flipkart Complaints & Reviews

I bought a Boat Airdopes ear pods on 13th of September 2021. Eventually I found out that one of the earpods was not not charging and was a defective piece. So I raised a replacement request on 19th of September 2021, which was well within the replacement window of 7 days. Flipkart first said that the replacement will be done and gave the date of 22nd September. And on 22nd September they rejected the replacement request without giving reason. Now I raise several complaints over the next few days and took the issue from Filpkart to Boat to Flipkart but they are giving some vague reason every time I call them. It has been 20 days now I have followed with them on each and every single day but nothing works out. The only thing I want is simple, replacement of the factory defective earpods.

I have ordered a rare rabbit shirt by flipkart pay later option on their mobile application whose bill will be generated 5th of every month. The shirt is supposed to pick up by 4th oct but today they have canceled by return my their own n now i have to pay the amount of product in my bill cycle that is 5th of oct n now i have again a return request n after having a conversation with their executive i had been told to pay the amount in my bill n they will return it after recieving the product later. Its so hummiliating

Tomorrow I Order an apple macbook air from flipkart using a credit card. Today, I have received a mail stating that ‘your order has been cancelled due to irregularities in the payment method used for this order

I have order wildcraft valour 35.5 l backpack from flipkart on 30th September and cancelled on 2nd October. But I don't get my refund ammount yet.. I want my refund soon.

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

My account email : [protected]@gmail.com

My account old no:[protected]
I need to change this no to [protected]

I brought iPhone 12 on October 2nd during big billion day sale.

When I open the box, I see finger print on the iPhone and charging cable was not in original state.

Flipkart sold me an opened peace to me even after paying full amount.

It's not good to sell opened peace or returned peace as I paid full amount. Please take action against Flipkart and please get me a brand new unopened iPhone.

Best
Abhishek
[protected]

I Have received defective product, sofa Very bad quality, no foam inside sofa, If I sit 5 min on the sofa it's touching base.am feeling that sitting on the bench, No response from vendor bharat lifestyle.

I have initiated replace sofa in below 5 days but no reply as per replacement policy.
Bharat Lifestyle Nano L shape Fabric 6 Seater Sofa

I have ordered an iPhone in big billion days sale on 2nd Oct. I made payment and order got confirmed and shipped. But after around 24 hour my order got cancelled without any notice or confirmation from my side. I tried to talk to customer care but they are not providing any solution. Now product is being sold at a higher price. I am forced to buy the same product at a higher price. This is completely unethical and a fraud. This seems like on the name of sale/offer fake hype is being created and they cancel the order if someone make use of that offer.

Flipkart66.com ask me to recharge money and to complete online task by matcjing merchant product. They give the merchant produxt higher than the balance and continuosly ask me to deposit money. They said without deposit money, amount cannot be withdraw like that. They ask me to deposit when i ask them to cancel they didnt cancel and not giving me back moneu

I paid my FLIPKART PAY LATER bill to direct the IDFCFIRST BANK.IDFCFIRST bank confirmed the payment.but flipkart is not updated this payment in my flipkart account.flipkart repeatedly send me PAYMENT NOTIFICATIONS of FLIPKART PAY LATER BILL.u paid bill directly to the IDFCFIRST BANK but it's not considered by FLIPKART and i had to pay the bill second time.so please provide me REFUND.

I ordered a apple iPhone 12 Blue 128 GB on their big billion day sale on October 2nd 2021. They promissed for a next delivery that is on 3rd October 2021.

Now since yesterday i see the delivery date has been changed to Oct 5th 2021 and when i spoke to their customer care they are not responding properly and i do not see the order is shipped yet.

They promised me for a next delivery as per the Flipkart Plus subscription but now it is getting delayed and it is already 3rd day now.

Hello Team,
Myself a customer who purchased 7.5kg washer machine worth rs 5999/- on 28th September, 2021. It is not working from the 1st day itself. Also pathetic customer service I received from Customer care saying that there is technical issue whenever I contact. I want replacement or kindly refund money as I'm loss after purchasing this product flipkart. I also agree that there can be technical error some time but always whenever I try to return my product through computer or over phone everytime I get same issue.
After all I tried to contact customer care but they are not taking interest to resolve the issue.
And I must say that first time I experienced pathetic, ridiculous and third class flipkart service.
Kindly do the replacement or refund it.

I am buying company's sponsored phone with condition that it should be invoice (billing) on company names but the delivery address should be my home address. Please help me how to get the invoice on company name?
I can see this complaint resolved by flipkart team. Awaiting for positive feedback...

This is similar to what others have complained. I tried to exhange 2 of my mobiles SAMSUNG GALAXY S2 & GALAXY S3 ; which is out of your listing. So, in the exhange menu in Flipkart App, I'd selected SAMSUNG-ANY OTHER-SMARTPHONES where i am facing this issues.
Screenshot attached for your reference.
One pic is of Flipkart App of denying IMEI

I had ordered to Flipkart i7 10 Generation Laptop on dated 30.9.2021 for Rs.74990/-, but Flipkart company had delivered me i5 processor Laptop on 3.10.2021. I am shocking after seeing such type of lapse by Flipkart Company. Therefore, I talk to company executive and he/she placed the return request of i5 processor laptop. But, now this time also he/she made a mistake and replacement showed i5 processor again instead of i7 processor, which was actually ordered by me.
After calling by me to executive of Flipkart he again cancelled the replacement order made on 4.10.2021 and advice me to call them again after 48 Hours for replacement.
But, I feel that I become a shuttle cock between company and their executives. Moreover, they are harassing me since 3.10.2021 and also not giving me email ID of the Flipkart company, so that I directly complaint their executives.
It is therefore requested to sort out the matter by giving directions to the Flipkart company and also punish them, so that further other person cannot be effect such type of harassments.

Virender Kumar.

I ordered 3 units of Pixel 4a for my family as gifts as I had already ordered one previously from flipkart. Although riddled with annoying little issues, it was an okay phone. Enough to be used by my parents and elders who I'm going to gift to. This was one of the few phones with small screen size that fits my budget. The first phone had few issues that I didn't expect and it already passed the return deadline. So, I claimed my warranty and guarantee to fix my phone. As of now, the process is still ongoing. I'm a Plus customer too. Why I mentioned this because you'll know soon.

ORDER ID: OD[protected]

SORRY for the long ranting. But I had to get it out of my heart.

Now to my problem, I once again ordered 3 phones since there was a sale for it to be around ₹25, 999. One for me for development and work-related purposes and the other two for my parents. Along with this order I also ordered a Mi Power Bank 30, 000mAH and a Google Pixel Buds in discount for the first phone I ordered. I was uncomfortable to order 3 phones in single order since this is such a huge value (Bill: 73, 496) but there were some offers that I like (Pixel Buds @ 50%off and Google Nest Mini @ ₹1) meaning for 3 items I get those offers 3 times. I also did clarify this with the rep, they told me it was for each phone order per account per card, not per account per card. So, I thought why not get the whole google family package. Then I ordered using my ICICI credit card with a huge discount of ₹7, 000. I then went to bed.

The packages arrived the next day. As usual the guy was a regular around this area. My neighbours also get packages from them. I too got some items from him like my Xbox Series X and I implicitly trusted him without actually checking the packages for damages. I also got the three packages together and unfortunately; I didn't notice the weight difference. I never bought these products before. This was the first time I bought a phone online and I was so excited about it.

Then came the disappointment. I placed the package and went to finish my work I was doing. Then after a few minutes I came back and opened the packages. The long package was light in weight. The other one was very heavy as it contained the power bank and the other one was pixel buds, light indeed. But the Power Bank and the phones packages were tampered with. Power bank was safe Fortunately! But I begin to doubt so I readied my camera and I opened the phones package. To shock in horror, I only found 1 phone (in which the product box was already opened and the phone inside it was already on) and the other two were missing and their places were filled with packaging material. I was devastated. I was angry, felt cheated and begin to cry in anger within myself. I have attached the images for reference.

I was confused, I didn't know what I did wrong or what went wrong. As people who have been in the same situation would've asked "WHY ME", I began to ask myself the same. I just sat there feeling empty, dejected, betrayed. I mean It was my own fault that I didn't check the package beforehand but come on, I didn't have this kind of issue before. All I got most was, a different product than I ordered and damaged ones. But never there were products went missing.

After a few minutes, I opened the app and raised a call-back request, around an hour later, they called me and asked what was the problem with the order and I told them everything. I was panicking about my hard-earned money and afraid that if my family knows about this, I'll be a dead man for sure. I begged the reps to check and solve this as soon as possible. They told me that this issue will be resolved by 4-October-2021. Then after a few minutes before the call end, they changed the date to 13th October. I asked why, they said that they'll need more time. So, I hesitantly accepted. Since, why they would first say 4th and then jump far to 13th. That's more than a week.

Anyway, I also told them the phone I got was also tampered with. They told to check the contents and the phone and place a return request if anything was damaged and defective. It was defective (video calls not working, sim registration failed, heavy noisy vibration and ringing when the volume was louder, etc...). I placed the return request along with the power bank (this was fine but fast charging doesn't work and there were heating issues too). So, basically at this point, I returned everything in that order (whole order was ₹73, 496).

On 4th, the return and refund were accepted for the phone and power bank which I do have. But not for the missing items. I was confused. Then I contacted them to give me an update. Then investigation team called and asked me to send my ID proof and pictures of the received packages for "authenticating" and "verifying" my flipkark account. So, I had provided them all the necessary details two days before. Then, after a few hours they sent me a mail stating that investigation concluded that the package was delivered to you intact. NOOO, HELL NOOO, WTF???

I was angry and devastated once again, my head began to spin. My whole world and a little of hope I had come crushing down to pieces. Remember I mentioned I was Plus customer, yeah, they said priority customer support. Yet they tried to drag me on. WHY?? What did I ever do to them?

The first one I bought, I didn't check thoroughly and it was my mistake and I accepted the consequences. Now, the products were missing from my package on delivery. My mistake here is I trusted the Flipkart's eKart delivery. I should've checked. Still, this is no way to treat their customer who's been nothing but calm and patient them. Because I understand, even if it's not the seller's fault (doubt it, since they are the seller here, their subsidiary "OmniTechRetail") or courier's fault (doubt it too! since, after my complaint I've asked my friends, they too had similar stories there)

One of my friends ordered a washing machine, never delivered but marked it such. Another ordered iPhone 12 Pro 512GB but got iPhone SE (they never owned an iPhone before). Another ordered a laptop and got empty box (delivery guy just left it in his office. He phoned him for the OTP before. He wasn't in his office at that time. He grilled him to tell the OTP or get the order cancelled.)

So, please help me to get my money (₹73, 496) back. Please, I beg everyone who sees this. I really think e-commerce is convenient but until they figure out how to avoid these issues, I'll be reluctant to buy expensive items from online the future. In this case, Amazon is a lot better. One difference is that Amazon cares even after the product is delivered. They go out their way to help you. Flipkart used to be like that in my college days but they have changed so much for the worse. I used to be able to contact seller but now I can't. Low rated reviews are not accepted most of the time. They only accept low rated reviews only if it doesn't affect their image.

As I Placed Poco M3 Mobile on 28th September and I paid Full Payment on CAD 13, 000 Inr While I Use the Mobile it was not like what they advertised

Especially Camera and Display was not Good for What they Advised and I'm not Satisfied with that Product So I Requested them to Return the Product and Refund Still more than 6 days ago no positive response
So I kindly Request you to take this Issue An Emergency and Kindly Resolve it and Refund the Money to my Flipkart Wallet Also no Issue

My order ID IS- OD[protected] which was at first delivered on 3rd cotober but on 3rd october in evening i got msg that order can not deliverd today and will be deliver next day.
on 4th october it is again show that it will be deliver by tuesday 5h of october.

while there is no way to contact ekart which is delivering partner of flipkart.
even flipkart customer care is also saving ekart.. they are trying to convince me that i till order is received i nood to have patience. upon argument with flipkart customer care person he is not ready to give me complaint number.
i had to make mote that 5 calls to get complaint number.

according to flipkart and ekart tracking details my products reached to ahmedabad on 2nd october. yest it is not delieverd to me yet.

Sat, 2nd Oct
1:03 am
Ahmedabad
Your item has left a Flipkart Facility
Sat, 2nd Oct
7:59 am
Ahmedabad
Your item has arrived at a Flipkart Facility
Sat, 2nd Oct
4:07 pm
Ahmedabad
Your order could not be delivered today and will be delivered in the next 3 days.
Mon, 4th Oct
5:56 am
Ahmedabad
Your item has left a Flipkart Facility
Mon, 4th Oct
8:01 am
Ahmedabad
Your item has arrived at a Flipkart Facility
Mon, 4th Oct
11:54 am
Ahmedabad
Your item has left a Flipkart Facility

While redeming girt card its showing error called "egv token call failed. Called customer support but no use....

I have ordered a product('nothing ear 1', blue tooth earphones) on Flipcart a week back. They didn't even deliver it on time[protected]. I asked them for invoice of the product as I already paid(5899/-rs) for that product (prepaid). I would have claimed my amount with my company with the help of that invoice but now I couldn't be able to claim my amount as I didn't submit the invoice on time. I wanted to return my product to get refund. They are denying my return and telling me that they can only replace but cant refund. Now the price of the product got decreased further by 1000/- rupees and the seller is same. They couldn't even send me the difference amount and dodging my calls, keeping me on hold for 1 hour, wasting my time and money. The seller's name is 'SuperComNet'.