Flipkart Complaints & Reviews

I ordered a product on 2nd Oct 2021, order Id: OD[protected],
It shipped on time reached Lucknow on 5th October, but it was never delivered, and on 15th it got cancelled by Flipkart. When I reached out to customer care they just told me to order a new one but problem is I ordered it at a much lesser price. And I gave so much of my time and effort ordering the product only to get "order it again at a higher price" as an answer, I feel cheated. All sales by Flipkart now seem like nothing but fraud.

Hai iam Kiran iam telling about last day i got aaa worst experience in flipkart, thy fose not provide valueble customer support! lest day i purached some product in flipkart. then with out my presents my order has been cancelled, another time i got this same issue in this worst app the customer support said that is not thair issue, it's problem behind the seller side 😡😡😡 soo pethatic service flipkart 👎👎👎
Worst customer support👎👎👎

I have ordered the laptop in exchange offer with old laptop, but when technician came to deliver the product he was having wrong service tag number of my old exchange of laptop in his system because of that my he is not excepting my exchange, when I complaint about the same in customer service, they said you need to cancel the order and place again now the price of Laptop is increased by Rs 2000 which is unnecessary expense for me when I asked to fix the problem or give me compensation for the same flipkart denied .

Kindly help me for the same I am really unhappy with this service .

Regards
Balaji

I have order iphone 12 128gb from flipkart in big billion days sale at price of 48.5k after all discounts
after 2 days i got a notification that order was cancelled . they have not given any explaination but the item was in high demand in the sale and it was now out of stock so to sale the item on high price the seller have canceled my order.
i lost opportunity to purchase the same item from other sales also.
i want same item on same price from flipkart

I have placed an order on Flipkart, but order is not placed and amount has been deducted from my Paytm wallet on 7-october and till date I have not received refund yet and on contacting Flipkart customer care they said that amount has not reached us due to technical error and wallet says that amount has been successfully sent to Flipkart.. Very disappointing situation on Flipkart...Next time I will not order anything from Flipkart..
My order I'd is OD[protected], This is my last hope of getting my money back ..

I have ordered LG AC on Big Billion Day on 3-10-21 (order id - OD[protected] and it has to be delivered by 12-10-21. But they didn't deliver it and while i complained on 13-10-21 they said issue will be resolved and item will be delivered by 18-10-21 .But now i am getting the message that your issue has been resolved and item has been cancelled. when i called customer care service they said you have to order fresh to get this item and didn't gave any satisfactory answer for the cancellation of the item .And now the price is too high so why will i order it..This is nothing but harrassing the common people and wasting the time and making fool to people by offering such type of big billion days and all. so i want strict action against this Flipkart company.

Regards
Suvendu Oram
[protected]

I bought dell laptop model core i5 Model number 3511. Instead of this laptop I was sent Dell 3000 core i3 processor laptop which is way less than what I ordered.

First my delivery was late. Later when I raised return request they are not providing any update on my request. I filed the complaint with them on 11th October and today is 15th. I have reached tp them multiple times still no update.My money is stuck and I urgently need a laptop

I have order tv from flipkart still not delivered
Here is my tracking number:-FMPP[protected]

My payment deducted from paytm wallet, order not placed, neither flipkart is refunding my amount. I m doing effort for 8 days . And today ur executive bluntly reverted with rude reply that they are correct and won't do anything

My 2 order first-OD[protected] and second-
OD[protected] both are cancle but refund not completed, Flipkart not providing transaction detail please don't buy product through prepayment.

Got damaged product from fraud supplier...flipkart refuse to take return

I have placed an order on Flipkart with order I'd OD[protected] and Money is deducted from my Paytm wallet and talking to your customer care they says that money has not reached us, but wallet is saying that payment is made successfully, , so please u refund my money

The realme narzo 30 pro (6/64gb) variant is not available at my pincode from the starting of june 2020 till date...
i wish to buy the product but i am unable to plz help with this issue ...its a request. kindly see to it and fix it before diwali cuz i want to buy it during sale

Hello Sir,

I ordered a Asus TUF GAMING F15 laptop, I received the product 1 day late from delivery date, the day i received the product i set it up, suddenly half of the screen frooze while half was working fine, and then when restarted the screen never turned on after that.

I called flipkart customer care of flipkart and they said that they will refund the money the product, but only when the technician visit

But the problem is that they've scheduled technician visit on 29th Oct, which is basically 17 days after the delivery.

Now how one is supposed to wait for 17 days in this work from home situation where laptop is an essential thing. I can't even order a new laptop due to this thing

Please ask the technician to visit within 2-3 days, or else skip the technician visit and refund me my money

It's really troublesome for me to wait that long, in work from home situation

Please resolve the issue ASAP

I had ordered a mobile phone from Flipkart on the 3rd of October i.e, POCO C3 in exchange for my old phone Oppo F1s, The delivery date was supposed to be the 4th of October but I was not supposed to be at home on that day so I changed the delivery date to 6th of October, On the 6th of October I was supposed to get the product but I didn't receive it so I again changed the date to 8th of October but again I didn't receive it on 8th of October and since then today is 15th of October and the date of delivery is still showing 8th of October. The main problem is that I have used my Bajaj EMI card and from the 1st of November the EMI will be deducted and I need to pay it and if I cancel my order then I need to pay all the processing charges while it was not my fault. I have registered my complaint to Flipkart several times but no positive outcome has arrived yet, Neither they are cancelling my order by themselves that's the main issue.
I am providing the necessary details-:
Customer Name- Nanda Srivastav
order id-OD[protected]
shipment tracking id Ekart Logistics-FMPP[protected]

Please help me

I purchased a "Mi 11 Lite" phone from flipkart in exchange of my old phone. It cost me Rs.21999. I paid Rs.15149 in cash and exchanged my phone for 6950.
The display-panel was defective, it was showing green colour pixels in the bottom half of the screen. But this issue was only visible in black background. So I requested for refund and the technician (Jeetendra Singh) was assigned to check my issue on the phone.
The technician was very unprofessional. Even though he admitted that the issue is showing on black background but when he was uploading the photo of the issue, he did not captured the black background (where the phone shows the issue). Instead he captured the photo of another colour background (where the issue was not visible). I asked him to capture the black background so that my issue is shown in the app, but he refused. So my return request got rejected due to his unprofessional behaviour and his lack of knowledge.
Again I re-requested for a refund and again the same technician was assigned. I asked the customer care and they said that if the technician could not solve my issue then i will be refunded. But he neither solved my issue nor he passed my refund request. All he had to do was to capture the screen where the issue was shown but he refused. Even though he admitted that there is a green colour issue in black background he refused to capture the screen with black background. So my request got rejected twice.
Now I was very disturbed by this but I gave them another chance, i asked customer care to assign me some other technician who knows his work. So a new technician was assigned to check my issue, his name was'Maunoo Ram'
but when he visited me i found that he was the same person who visited me earlier i.e, 'Jeetendra singh'. When i asked him whether he is jeetendra or Maunoo ram? He told me that he is both and he will come every time even if the name is different.And he once again refused to proceed my refund request. Now i was seriously mentally disturbed.
So i complained to flipkart customer chat service, i even sent them proof of defective product but they kept leaving the chat without giving me any solution. As i realised that i will not get any solution here then i complained to the govt. consumer portal. After this flipkart's executives called me every single day and every time they asked me the same question "what is your issue with phone?" and I told them every single time, but I could not get my refund.
Then one day an executive called me and told me that I will get my refund after I upload the photo of the defective screen on the chat section. Then I uploaded it to the chat section, and once again as always, the executive left without solving my issue.
But now i had enough. I am done being mentally harassed by Flipkart services. I could not sleep at nights. I purchased this phone from my 5 Months pocket money. My patwari exams are next week and i can't continue my studies online due to this mental tension and there defective product. I have already lost my valuable time due to them. And now i am mentally not well due to flipkart, there technician and there customer services.
So now I demand my full refund + i will keep the phone too. This is very less than what they truly owe me.

I ordered a acer aspire 7 core i5 10th generation laptop from Flipkart, due to performance issue Of speaker and weight I put the return request on the very next day of when I received the product. Due to a need of laptop I order another laptop of another brand. Since then Flipkart people keep on rejecting my request and now telling it was a 7 days return/replacement only.
Worst and Ridiculous experience I have with any shopping website.
Fraud people/ No sense of talking. I am not at all satisfied with the them.

Need my refund of 46000/-
Date of Incident : 6th October to 15th October

I purchased a laptop on 3-oct-2021. It's 15-Oct-2021, but still laptop is not delivered..if I talk to customer Care they are telling two more days everytime..initially they promised on 6-oct, 9-oct then 14-oct and 16 not. But the issue is not resolved yet. Whom can I reach, pls help me here.

I regreat to say that, it was one of the worst experience with flipkart. Since I had received the damaged product, I regularly get in touch with you people. It's take longer time to reply back. Today delivery man came for replacement of the product. He says that Sr. No. Of TV not matched with the product. Against issue created. I felt that, I had mistake to purchase it from online store. Again raised the complaint to you. Once again your team working on it. Since last 10 days I can't constrate on my work due to replecement issue. Every time I have been given assurance for replacement and what I get at the end, nothing.

Now I am not in position to take follow up every day. If the product sr. No. Is not matched, it is your duty to check before it delivered to customer.

Through this complaint, Here I am geving Prior notice for filling consumer complaint against you for deficiency in customer service. I will also file/ laudge criminal complaint against the seller for criminal breach of trust for cheating consumer.

I have created flipkart account five years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.