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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 641

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S
Swetalin
Oct 1, 2021
Resolved
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I have tried paying for an order on Flipkart through Google Pay on 6th, August, 2021. The transaction was successful and money got deducted. But on Flipkart order was not placed stating the reason that payment was not confirmed by the bank. It's been so long but I haven't gotten back my money yet. Please help me.
+2 photos
Nov 4, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 01, 2021
Updated by Swetalin
When I tried contacting the customer service of SBI bank (as my account is in SBI) or Google Pay or Flipkart. Everyone is saying just to contact the other. So basically nobody is helping.
Oct 01, 2021
Updated by Swetalin
At branch of the SBI bank they refused to take complaint stating it's a third party App and Google Pay didn't take the complaint saying as it's a third party app, they can't do anything. Flipkart also told me to contact the bank.

Then I lodged online complaint on online SBI with case number 63035046 on 21st August, 2021. I was promised to get resolution in 15 days as they have filed a chargeback against the beneficiary / merchant bank.Long time passed no resolution. I even mailed the complaint details to my branch manager or gm.[protected]@sbi.co.in, but no help. In the mean time I contacted Flipkart too, one time they asked for transaction details and bank details to send back the money but later changed their stance saying as payment was not confirmed I have to contact bank.

Then again I filed another complaint at online SBI with case number 65888691 on September 18th, 2021. The resolution came was that beneficiary / merchant bank rejected the chargeback saying that service/good was received by the customer. Which is clearly not the case. I have neither received the product nor the refund for it.

When I tried contacting Flipkart regarding this without helping me they are just telling me to contact bank or Google pay but aren't doing anything regarding the fact that the merchant lied about the fact.

Google Pay still says that it isn't in their hands to do anything about it. Online customer care executive of SBI are telling now that I have to go to bank or contact Google Pay. Basically just saying random things and not helping.

Now I don't know how to move forward with this situation.
Verified Support
Oct 03, 2021
Flipkart Customer Care's response
We will revert on it.
Aug 14, 2022
Updated by Swetalin
Still I have not received my money.
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    Z
    Zaggie Kukreja
    Oct 1, 2021
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    I purchased HP pavilion gaming laptop from Flipkart on 21 of August 2021 and I started sensing some keyboard and performance issues. I contacted Flipkart about the same and the representative told me to contact HP for the issue. On the arrival of the HP executive he identified and confirmed the problems and issued me a DOA certificate and told me to contact Flipkart within 14 days of this letter. Now its been more than 5 weeks of my continuous calling and raising of issues that Flipkart has failed to provide me with a replacement. They guarantee a delivery in 2 days but takes months to right their wrongs. Please help
    Flipkart customer support has been notified about the posted complaint.
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      K
      Kiran Sinha
      from Itanagar, Goa
      Oct 1, 2021
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      My old number is [protected] which was lost and i want to change it to [protected]
      Flipkart customer support has been notified about the posted complaint.
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        N
        Nitish R L
        Oct 1, 2021
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        Order. OD[protected] is cancelled by flipkart, reason not mentioned, i need to phone at kolkata address within two days due to no flipkat sarvice in village area. But order cancelled by flipkart.
        Flipkat harassing me, so i want claim rs. 20, 000/- for flipkart unhappy services.
        Flipkart customer support has been notified about the posted complaint.
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          P
          Puneetb022
          from Gorakhpur, Uttar Pradesh
          Oct 1, 2021
          Resolved
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          Resolved

          Address: Village kast mishrauli, 273408

          To
          The manager
          Flipcart

          Sir i have order a smart tv from Flipkart
          Order id is this-OD[protected]

          but that is not delivered in expected time for the order
          So i am cancel my order dated -18/09/21but refund is not credited to my account so plz help me
          And taken action immediately
          My account no-[protected](airtel payment bank)
          Ifsc-AIRP0000001
          UPI ID-[protected]@ybl

          Thanks & Regards
          Puneet bhatt.
          Mobile no-[protected]
          +1 photos
          Nov 3, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Oct 01, 2021
          Updated by Puneetb022
          I did not get any type o[censored]pdate regarding my complain
          Oct 01, 2021
          Updated by Puneetb022
          I did not get any update regarding it

          Verified Support
          Oct 02, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            A
            A k deepak
            from Delhi, Delhi
            Oct 1, 2021
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            Address: Bengluru,Karnataka,India

            While payment it shows "Payment declined due to security risk checks" through any mode of payment and from app as well as desktop..
            Flipkart customer support has been notified about the posted complaint.
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              G
              Gautam j Purohit
              Sep 30, 2021
              Resolved
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              Resolved

              My flipkart account in available gift card balance is RS. 24006 and flipkart is blocked my account. Please give me my money or unblock my account.

              I order last time laptop than flipkart is cancelled my order after that give me refund of my money but my money is in wallet 24006 rupees refund than flipkart is blocked my account. I m not use 24006 rupees because my flipkart account is blocked by flipkart.
              Why my account is blocked flipkart. I m not cancelled order of laptop. Flipkart is cancelled order of my laptop. After that flipkart is blocked my account.

              I contact to flipkart 6 days but not give me any proper solutions of my money.

              I many send mails, calls, and twitter help support massages but flipkart not given proper solution.

              I m student and i need emergency laptop. I adding money in flipkart wallet through flipkart gift voucher for buy laptop.

              Flipkart is blocked my account last 6 days. Please unblock my account or give me my money refund.

              Please help...
              +1 photos
              Nov 7, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                M
                Mamata Rakshak
                Sep 30, 2021
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                Our services is very bad. Our company committed me to delivery on 30 th Sept. But suddenly our company inform through text message my order is delay to 3rd Oct. I have already paid all payment online...further I have not order any item in our site.
                Flipkart customer support has been notified about the posted complaint.
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                  F
                  Fahiratasneem
                  from CHENNAI, Tamil Nadu
                  Sep 30, 2021
                  Resolved
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                  Resolved

                  I bought a flipcart e-voucher for my friend but still no mail came regarding the voucher details
                  +1 photos
                  Oct 1, 2021
                  Complaint marked as Resolved 
                  I got the code
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 05, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    P
                    Puneetb022
                    from Gorakhpur, Uttar Pradesh
                    Sep 30, 2021
                    Resolved
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                    Resolved

                    Address: Kast mishrauli

                    Sir i have order a smart tv from Flipkart
                    Order id is this-OD[protected]

                    but that is not delivered in expected time for the order
                    So i am cancel my order dated -18/09/21but refund is not credited to my account so plz help me
                    And taken action immediately
                    My account no-[protected](airtel payment bank)
                    Ifsc-AIRP0000001
                    UPI ID-[protected]@ybl

                    Thanks & Regards
                    Puneet bhatt.
                    Mobile no-[protected]
                    Oct 1, 2021
                    Complaint marked as Resolved 
                    Sir the flipkart company did not solve my problem
                    Flipkart customer support has been notified about the posted complaint.
                    Sir company is not contacting me yet
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                      S
                      Sujan..
                      Sep 30, 2021
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                      Website: Flipkart

                      I want to exchange the old handset nokia 3 in filpkart. But it can't recognise the IMEI no but when I checked the same in Amazon it recognise but filpkart refused to recognise
                      Flipkart customer support has been notified about the posted complaint.
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                        J
                        jazch
                        Sep 30, 2021
                        Resolved
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                        Resolved

                        Firstly i got the text message on my number. When i clicked on the link, whatsapp group thing was opened. There i asked this lady about the project. She told me that due to pandemic they are staying in Westin Hotel, Gurgaon, and working from there. I asked here how come she is having Amazon Card when the message is from Flipkart. I told her to call me and discuss the things, but she said due to restrictions audio calls are not allowed, and facilities are not given for the same.

                        I decently said sorry to her that without your authenticity proof i won't go ahead. She abused me. She used this line "ur mother will die at home", and then blocked me. As i has a doubt i took screenshot of her ID Card which is fake. I am gonna make a police complaint, and complaint in cyber cell as well.

                        I even called WESTIN HOTEL, Gurgaon on 30th Sept, 2021, and had a word with Duty manager [protected], [protected]

                        I am going to take an action against amazon, and flipkart as well
                        +4 photos
                        Nov 9, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2021
                        Flipkart Customer Care's response
                        Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site, or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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                          S
                          Swapnali Amberkar
                          Sep 30, 2021
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                          I have ordered kitchen towels which length& width both are16 inches, product weight is 400gm mention in product discription. But I got the product length is 10inches & weight is just 122gm which dining towels.
                          This product is sold by ROOPTARA SAREE CERNTER Malharpeth karad
                          Flipkart customer support has been notified about the posted complaint.
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                            K
                            kondalsahu
                            from Hyderabad, Telangana
                            Sep 30, 2021
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                            Address: Hyderabad

                            I lost my mobile number, unable to update it to new number.
                            my email-id: kondalreddy.[protected]@gmail.com
                            please do the needful.
                            Flipkart customer support has been notified about the posted complaint.
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                              C
                              COASTAL CREATIONS
                              Sep 30, 2021
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                              Address: Beedu house, kodlamogaru post, majeshwara TQ, Kasaragod 671323
                              Website: Flipkart

                              My Flipkart app was blocked today.i lost my Giftcards, coupons and supercoins. Please unblock my alc with in 1hour.
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Ajith1a
                                Sep 30, 2021
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                                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,
                                Website: www.flipkart.com

                                I was unable to login my account it shows that your account was blocked . flipkart blocked my account without any reason and i have some wallet balance also . in this case flipkart not informed about the reason for block and i was not able to use my wallet balance also . i need my account again with my wallet balance for use

                                my flipkart account details : [protected]@gmail.com
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  mbghattamaneni
                                  from Hyderabad, Andhra Pradesh
                                  Sep 30, 2021
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad

                                  I ordered mi band 4 which is from brand Xiaomi but when my order got delivered i received a wrong band which was of cheap quality and no brand was written on the box.It was a kind of cheap band. Also the delivered one is used one. I have ordered to gift my dearest one. It is a pathetic situation. Really felt shame. Flipkart should not encourage these kind of sellers. So please return my money back and please take this cheap product delivered to me i have attached are the pics of the product delivered.
                                  The product got delivered on 29th sep 2021. Immediately after seeing the product I called flipkart support team but they are helpless.

                                  Please take necessary action on the seller who is selling fake products. It will save customers time and money
                                  Thanks and Regards,
                                  Chandra
                                  +3 photos
                                  Oct 13, 2021
                                  Complaint marked as Resolved 
                                  Thanks to Flipkart Support Team and Social Media Team. Received Refund. Thanks to Atul Mor (from Flipkart social Media Team) for his immediate support, who followed up this incident and expedited to close the incident. Thanks and Regards, Chandra
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Oct 14, 2021
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We're writing to you about your Mi Smart Band 4
                                  with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1799/- has been completed on 10 Oct 21 and should be reflecting in your account by now.
                                  Your kind understanding is appreciated. Thank you.
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                                    M
                                    mbghattamaneni
                                    from Hyderabad, Andhra Pradesh
                                    Sep 30, 2021
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad

                                    OD[protected]

                                    I ordered mi band 4 which is from brand Xiaomi but when my order got delivered i received a wrong band which was of cheap quality and no brand was written on the box.It was a kind of cheap band. Also the delivered one is used one. I have ordered to gift my dearest one. It is a pathetic situation. Really felt shame. Flipkart should not encourage these kind of sellers. So please return my money back and please take this cheap product delivered to me i have attached are the pics of the product delivered.
                                    The product got delivered on 29th sep 2021. Immediately after seeing the product I called flipkart support team but they are helpless.
                                    Thanks and Regards
                                    Oct 13, 2021
                                    Complaint marked as Resolved 
                                    Thanks to Flipkart Support Team and Social Media Team. Received Refund. Thanks to Atul Mor (from Flipkart social Media Team) for his immediate support, who followed up this incident and expedited to close the incident. Thanks and Regards, Chandra
                                    Flipkart customer support has been notified about the posted complaint.
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                                      A
                                      Amal Joy
                                      Sep 30, 2021
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                                      Hi sir,

                                      On 12th sept i brought a VAKIBO back cover from flipkart at that particular time i chose cash on delivery. But after 2 days i payed the money online. On 16th sept i got the delivery and also the delivery person took the cash from me as he said that the payment i made through online was not reflected in his system. So i payed twice for the product. Then i contacted the flipkart customer service they said there was two payment made and will refund the extra money back. But till now around 13 days no refund.

                                      Whenever i contact them they would say wait for nxt 48hrs within that period you refund would initiated and sadly till now no solution for the issue. And to say one more thing that the flipkart customer service is the worst one i ever had experienced. Also I raised a issue to them regarding refund and gave all the details such bank details to them. But they are not even interested in solving that. Providing all the details regarding the problem

                                      Order id : OD[protected]

                                      I am truly sad for such an experience from flipkart and amazon is far far better than flipkart.
                                      +4 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 30, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 01, 2021
                                      Updated by Amal Joy
                                      Waiting for the solution for 14 days...
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                                        O
                                        Om Trivedi8800
                                        from Delhi, Delhi
                                        Sep 30, 2021
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                                        Address: New Delhi
                                        Website: www.flipkart.com

                                        I am facing a big trouble on Flipkart app, I want to exchange my Panasonic eluga ray 610 through exchange offer of Flipkart and I fill correct IMEI Number on Flipkart but it shows that device Is mismatch but on other platforms it is matched. My Flipkart account Number is [protected] . I hope you will resolve my problem as soon as possible

                                        Thanks
                                        Om Trivedi,
                                        Flipkart User
                                        Flipkart customer support has been notified about the posted complaint.
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