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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 694

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D
Dharmil001
Jul 25, 2021
Resolved
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Im trying to exchange my device with flipkart and they are unable to recognise my imei number although yesterday they had recognised it..today it is constantly showing that the number is not matching my device I tried with Amazon and there it is perfectly fine..is it a scam by flipkart please help
+1 photos
Aug 25, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2021
Flipkart Customer Care's response
We will revert on it.
The issue has been resolved
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    Saravanan94
    Jul 24, 2021
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    Dear Flipkart team

    I am having imei doesnot match issue while exchange of mobile, even though it's correct, please solve the issue at the earliest

    Here I have attached screenshot for your reference

    Mobile Number : [protected]
    Mail id : [protected]@gmail.com

    Regards
    A.Saravanan
    +1 photos
    Aug 26, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 25, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      R
      rahul gelu
      Jul 24, 2021
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      Flipkart app used to recognise my phones EMEI number, and i was ready with the exchange process. And from today,[protected] flipkart mobile app is not recognising my EMEI number. The number shows up after clicking the 'find my EMEI number' but doesn't verifies it.
      Hope you guys get this complaint and do the needful to make it right.
      Thankyou
      +1 photos
      Aug 30, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 25, 2021
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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        Satya@satyatrivi
        Jul 24, 2021
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        Hi team, I have ordered so many things in Flipkart. Everytime the order is successfully placed. But today I ordered two kurtis and my money is also deduced from my account, but it is saying that order is pending. Please refund my money or place the order I never expected this from you team. Please respond as fast as possible.Iam attaching the pics related to order details.Please please respond quickly.
        +1 photos
        Aug 25, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 25, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          M
          Mohit Singh Panjitval
          Jul 24, 2021
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          Address: VPO ISLAM NAGAR, SAHARANPUR, UTTAR PRADESH 247451

          I purchage flipkart smartbuy 64 gb micro sd card on 24 Nov 2019. On 20 July 2021 my sd card correpted. I call flipcart customer care on [protected] for claim my product 2 year warrenty. They gave me mob no. [protected] for complain. No one register my complain for warrenty only give me mobile number and email. I want warrenty or refund my amount. Invoice is attached. My mobile no is [protected]. Thank you
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Jul 26, 2021
          Updated by Mohit Singh Panjitval
          When will i get resolution of this issue
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            R
            Rakesh_69
            Jul 24, 2021
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            Address: On-line

            I purchased 2 sets of Sony headphones from Flipkart. After some time the outer layer of the headphones came off and they started looking terrible. I was not able to complaint of Flipkart as it was more than a month after I purchased the product. I approached Sony Service Center in Vashi. After inspecting the invoice they said that Flipkart has delivered it from an unauthorized dealer and therefore warranty does not apply. So I have two headsets both in a very bad situation and Sony does not honour the warranty and Flipkart does not listen. Learning - Do not buy anything from Flipkart. They will source it from unauthorised dealers and then there will be no warranty.
            Flipkart customer support has been notified about the posted complaint.
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              A
              Anshul1507
              Jul 24, 2021
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              Address: Delhi

              Flipkart says my device imei no is wrong and just few day back i checked it and everything is fine but now i m trying to buy my new phone it shows this is not valid and on Amazon this same imei no is okay but that mobile phone is not available on it
              +1 photos
              Aug 25, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 25, 2021
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                J
                Johann DSilva
                Jul 24, 2021
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                I had ordered a poco m3 3 weeks ago on flipkart for 10999 and now due to price rise of the phone i have not yet received it plus customer care of flipkart is not giving me a refund. Please help me out on this.
                Order no: OD[protected]
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Aug 15, 2021
                Updated by Johann DSilva
                Hi...so thanks for the response and my order was successfully cancelled on 25th july 2021 but since then i have not yet received my refund. Customer care has told me eveytime to wait for 4 working days. Again how long will this process take?
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                  deepprakash
                  from Gurgaon, Haryana
                  Jul 24, 2021
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                  The product was delivered on 26th june 2021by flipkart against order no. Od[protected], but person from onida has not yet visited the place for demo

                  I have already raised the complaint with flipkart on 30 june but no resolution received

                  Flipkart return policy has also expired but we have not yet started using the product

                  We are not getting any feedback from flipkart as well as onida. flipkart ne machine agr 30 ko install hoti h to 10 ko return hogi agr koi issue hota h to pr inhone 6 date ko hi return bnd kr diya
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    Arpitha Hm
                    Jul 24, 2021
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                    Resolved

                    Product was not delivered, but marked as delivered by the delivery person

                    I have ordered 15 Kurtis in one order for my mother. I received only 12 Kurtis and 3 were Missing. The delivery boy said the 3 products are inside other products package and he took the OTP and left. As it was middle of the day and I had office work I didn't open all the package. I opened in the evening and found that 3 Kurtis were Missing, i immediately called Flipkart customer service and informed them that the delivery guy didn't deliver...
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                    R
                    rajatleekha
                    Jul 24, 2021
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                    Display name - riaanenterprises
                    Registered email - [protected]@gmail.com

                    First of all introduce my self, i am jatin leekha, owner of jimmy communication . I sell genuine nutrition supplements products on flipkart.com since last 8 year. On 15/04/2021 our account has been made pending due to fake product suspected
                    I have submitted original invoice for the product Gnc PP whey protein 2 kg from authorised distributor Nutrition galaxy, that means it is very clear that i am selling only genuine product on flipkart.

                    After i sending the my purchase invoice from authorised distributor to flipkart they have replied me following response.

                    Dear seller,

                    Greetings from flipkart marketplace!

                    We have resolved your request that was raised regarding “account on hold - listing inactive - fake””.

                    Your account will not be activated

                    The incident number for your reference is “in[protected]”.

                    In case you need to reach us in the future, please write to us by clicking “contact seller support” on seller portal.

                    Best wishes,

                    Product price verification team

                    Now, they are not ready to reactivate my flipkart seller account. I have also taken loans to sell product on online on flipkart. You should take strict action again flipkart & tell him to reactivate my flipkart selling account again.
                    Aug 26, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 26, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      K
                      kmnis
                      Jul 24, 2021
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                      I was returning Kent Ace extra.They first approved it, I got notified about the pick up, (everyday I got notified about the pickup for 4 days but no one would turn up) making me thing that some action in was being taken and then suddenly cancel the return after making me wait till the 10 days are over in order to say that the product is no longer "within the return period".
                      Approved it and then rejected for no reason at all.
                      Return ID:[protected]
                      Return ID:[protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        J
                        Jyotiprakash Chanda
                        Jul 24, 2021
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                        Resolved

                        Hi
                        Iam jyotiprakash.i am plus member in Flipkart .I always prefer to online shopping is best platform is only Flipkart.But some issues are shown me in Flipkart. Today 24july before 1 month, 2500 gift voucher are not shown me ..so how to I convert my super coin in to 2500 gift voucher.please try to solve my problem and show me in my account 2500 gift voucher then I easily convert.please ...please... 🥺
                        Aug 26, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 26, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          Akshay12345mohan
                          Jul 24, 2021
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                          I tried to exchange my phone with another phone from Flipkart and they says that the imei number does not matching with my vivo Y53 and other vivo phones
                          Flipkart customer support has been notified about the posted complaint.
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                            D
                            Dipika Chakraborty
                            Jul 24, 2021
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                            Resolved

                            IMEI not recognising during exchange

                            Address: 51, Jawpur Road. Roy Mullick Colony. Kundubagan. Kolkata- 700030

                            I am a plus member of Flipkart. Still Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
                            I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not...
                            +2 photos
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                            Sohelm1228
                            Jul 23, 2021
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                            Resolved

                            Google pay through pay flip cart account for purchase a product but upi merchant transition good and service not provided the amount is 1499 at 28/04/2021. But the money is not recived iny account steel now . Flip cart says the money is not Recived in their account. But money is deducted in my account.
                            Please help me.
                            +2 photos
                            Sep 8, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              B
                              Beingraushan Khan
                              Jul 23, 2021
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                              Address: Uttar Pradesh india
                              Website: www.flipkart.com/flick/fons4/ep42?clientRefId=fon-cmp-1626441352055&mbCampaignId=fon-s4-e217&pageUID=1627055242421

                              My complaint is not resolved yet
                              Flipkart customer support has been notified about the posted complaint.
                              I spoke to Miss Shreya but didn't get any response.

                              My Flipkart id is ban - Comment #3866612 - Image #0
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                                D
                                Dadu Dadu
                                Jul 23, 2021
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                                Hi
                                i purchased ac on 25 mar 21 for my parents(from flipkart)
                                start from the first ac not working properly/maybe outdoor unit mat not be installed properly(starting from first month, please enquire your engineer)
                                i raised a complaint, service engineer did not come in time, i did keep on calling, finally done with unsatisfactory
                                again ac not working properly complaint raised 03 july 2021, till 15 july work not done.
                                On 15 july 2021, a service engineer came to the house and told that the exhaust fan problem, need to replace on your payment, it take one week to two weeks time(although ac is on warranty)he told service charges may be there.
                                What is the use of this if it is not working in summertime, keep on giving problems.
                                Service support is not at all good,
                                i keep on calling customer care, they ignore us
                                they told that our senior executive will call back
                                but i didn't get a call.(worst customer care service)
                                service engineer(mikky)[protected], tell to my sister, you given complaint on me, u do whatever you want to do you, you can proceed to consumer case also,
                                the complaint has been closed without our knowledge o[censored]s.
                                Again on 23 jul 21 i given complaint
                                my old aged parents stayed there with my sister, ac not all has been used in summer, what is the use.
                                Your service told that you have to visit to that address, have to pay money for that, after 7-14 days work will done on payment basis.
                                Flipkart customer support has been notified about the posted complaint.
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                                  suhaillatheef
                                  Jul 23, 2021
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                                  Address: Muhammed Suhail, Thoppilchira, Ambalamukku, Mannancherry, Alappuzha-688538.

                                  I am using Samsung Mobile Model M21. The handset was purchased through Flipkart some 8 months ago. Presently the phone does not work as there is some issue with its switch on and switch off. I am not able to switch on the phone now. It is within warranty period.
                                  Kindly make arrangement for collecting the handset and getting it serviced free of cost as it is covered by warranty.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    F
                                    Fli
                                    Jul 23, 2021
                                    Resolved
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                                    Resolved

                                    I had purchased a TP LINK ROUTER from flipkart on July 5th 2021. However the invoice that i received is without a sign and stamp nor does it have a print on the invoice stating ITS A SYSTEM GENERATED BILL AND DOES NOT NEED AUTHORISED SIGNATURE. However i have spoken to atleast 10 to 15 representative everyone says it will be sent and wants me to update the email . I do have the recording of all your representative i spoke with and none were able to help. They place me on hold and line disconnects. If this is really a forum for solving an issue . Request you to help me with a valid bill.
                                    Sep 6, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 26, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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