Claimed

Flipkart Complaints & Reviews

2.8
Updated: May 15, 2026
Complaints 47322
Resolved
25496
Unresolved
21826
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 705

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mithunkarayi3
Jul 27, 2021
Report
Copy

Address: [email protected]

I had done an order in flipkart yesterday worth 1399. I had done payment through debit card and the amount has been deducted from my account but in the app its showing payment failed. Please do the necessary.
Order ID - OD[protected]
Flipkart customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishald42
    Jul 27, 2021
    Report
    Copy

    Website: flipkart

    As flipkart big saving days are going on, they are providing exchange offers on their platform(attached scrrenshot). I have ordered a smartphone under this offering and ordered an exchange for an older smartphone for which exchange is applicable in the app for order OD[protected]. When the representative from flipkart asked me for phone initially he did all the checks of screen damage or discoloration or imei check and found it correct. He mentioned a crack at side of body and a few scratched in the phone body for which he told me that some deduction will be there on the actual value and I have to pay the difference fro which I agreed. This process is also mentioned in flipkart and I was aware. Later he called someone(which he calls his boss) and then he suddenly started denying the product and started giving me excuses for not accepting the device. When asked for reason, he just told that his boss told to reject. On asking the exact reason, he started giving random excuses like dust on phone grills and scratches. As per flipkart(mentioned on app--screenshot also attached), below are the reason because of which device can be rejected(attached screenshot): 1. Phone does not switch on. In my case phone is fully functional. 2. model is different. In my case model was allowed on flipkart app and confirmed for exchanged. 3. screen lock are not disabled. In my case I factory reset the phone and fully unlocked. 4. IMEI not matching. In my case he did not even check the IMEI. When I contacted the Customer representative, they mentioned they can't do anything and I have to pay the full amount. When asked the reason, they told that device is not eligible. Flipkart has promoted the exchange offer mentioning all smartphones with crack/scratch screen/body is accepted but at the end they denied the exchange.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 29, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Jul 29, 2021
    Updated by Vishald42
    Request a quik resolution as my product delivery is also on hold.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PawarRahul
      Jul 27, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 56003

      Flipkart/Seller delivered Faulty iPhone 11. Apple repair center clearly denying service stating some Unauthorized modification done on the phone and it is not eligible for warranty service. Flipkart says contact brand only.
      Unauthorized modification done by Flipkart/Seller and sold the product to me which was not genuine and Now I am helpless not getting support from Brand as well as from Flipkart
      Mar 29, 2022
      Complaint marked as Resolved 
      Issue resolved
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rahavendra k
        Jul 27, 2021
        Report
        Copy

        Address: Flipkat
        Website: Flipkart

        I mistakenly put my old address in flipkart...I want to change the delivery address about my product..
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mahesh_K
          Jul 26, 2021
          Report
          Copy

          Flipkart Perfect Home King size bed was delivered to me on 10th July'21 with installation scheduled for 13th July'21. Today it is 26th July and nobody has come here to install the bed. Every time I call their customer care, they keep delaying our request and say that we cannot return the bed as it has not been installed yet, but they cannot find someone who will be willing to travel to Nagda and install the bed too. Every time they assign someone new from Indore, the installation person cancels the request as they are not willing to come so far away. But if the company is willing to deliver such an expensive and large product in Nagda, MP, they should have someone close by for installation too. I called them and also have a voice recording of the conversation.

          I have requested them for a return and refund, but they are refusing to cooperate and keep extending the deadline for help. I cannot wait any longer and be rejected by another installation person, I just want to return the bed and get my hard earned money back.
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dipika Chakraborty
            Jul 26, 2021
            Report
            Copy

            Address: 51, Jawpur Road. Roy Mullick Colony. Kundubagan. Kolkata- 700030

            I am a plus member of Flipkart. Still Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’. I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flipkart id: [dipika.[protected]@gmail.com]
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 29, 2021
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
            Jul 29, 2021
            Updated by Dipika Chakraborty
            My registered email id is "dipika.[protected]@gmail.com".
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shefali Devgan
              Jul 26, 2021
              Report
              Copy

              Kindly contact [protected]
              I have ordered apple watch but received 100 rupee watch inside.please help
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shefali Devgan
                Jul 26, 2021
                Report
                Copy

                I have purchased a apple watch but i got fraud 100 rupee watch inside please help
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RAJANIREDDY BODAPATI
                  Jul 26, 2021
                  Report
                  Copy

                  Address: Chilakaluripet, Guntur, Andhara Pradesh
                  Website: www.flipkart.com

                  I can reactivate my deactivated account.please reactivate my account
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    lokei
                    Jul 26, 2021
                    Report
                    Copy

                    On 25th July 2021, I want to place my order. And I follow all the steps for make a order. I wish to complete my payment through my debit card. After Putting OTP, SMS came that amount was debited to my account but order not placed. Please provide me the solution to get my amount.
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      A Aravindan
                      Jul 26, 2021
                      Report
                      Copy

                      Address: 409/264-B East Thiruvagoundanour Ramasamy Nagar Bypass, Salem - 636005

                      I have a come across an issue during my Recharge through Mobikwik using flipkart app, below is the issue:

                      Recharge request is placed for 797.71rs, as per the offer to utilize 100% of supercoin balance am expecting 797 coin to be deducted as I don't see any conversion rate specified in FAQ/TC or the Information screen. But only 495 rs was deducted through supercoin and the remaining was paid through a bank account of 302 rs.
                      Issue here is my tidal supercoin balance before recharge was 2474 but after recharge it's 0 supercoins now.

                      When I connect with customer support they are mentioning it was deducted with respect to the conversion rate, but as a customer i don't see any information related to this conversion rate and it's not my fault as It wasn't there in the terms and conditions. Am not satisfied with losing all my super coins because of the technical issues from Flipkart.

                      Am not satisfied with the support on this issue and as being the legit & regular customer of flipkart and I don't see any issue from my side hence am requesting for the refund of my supercoin as there was no way I could see it as my fault.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pavansevakula
                        Jul 26, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Website: Flipkart

                        I am willing to buy the oppo reno6 phone but I am unable to verify my phone's IMEI number showing error as unable to verify.

                        I have tried many times but getting the same error.

                        Need help
                        Sep 1, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 29, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pavni Sharma
                          Jul 26, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: F6, Vaishanvi Apartment, Mission Road, Kankhal Haridwar, Mission road
                          Website: Flipkart

                          I purchased boat earphones with order id" OD[protected] " on 14 may 2019 and
                          Recently i noticed audio problem. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
                          The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.
                          Aug 31, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            8
                            8130 A Yajat Jindal
                            Jul 26, 2021
                            Report
                            Copy

                            I want to exchange my old phone while ordering a new one from flipkart but when I click on verify the imei no. It shows that it doesnt match with the product or brand...but when I check it online it is completely fine...even though I cross checked it by doing it on amazon...please resolve it as soon as possible as sale is ending in 2 days
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              Yash bhambhani
                              Jul 25, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Website: www.flipkart.com

                              My flipkart account has been deactivated and now I want be activate it but it is not activating
                              My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
                              Pl solve this problem vastly
                              Email:[protected]@gmail.com
                              Aug 30, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 29, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                              Inactive Flipkart account
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                S.Santhosh balaji
                                Jul 25, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I was try to exchange my lenovo k8 note phone but when i try to enter my imei number it is showing it does not match with a mobile brand, now only i did my factory reset on my mobile.
                                Aug 30, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 28, 2021
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anantha velan m
                                  from Tirunelveli, Tamil Nadu
                                  Jul 25, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have ordered proclean godrej make product for RS.348 (including Rs. 50 shipping charge). But I have recieved two 500ml products with MRP Rs. 93 each. How can you support for the dealer who is charging( cheating) more than the MRP ?
                                  Sep 2, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Badal A Patel
                                    Jul 25, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’. I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know.
                                    Jul 27, 2021
                                    Complaint marked as Resolved 
                                    IMEI Number recognized by flipkart after made consumer complaint.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2021
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      F
                                      Faded Princess
                                      Jul 25, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Flipkart continously says that my imei number and my phone brand does not match. I retried many times and I checked my imei again and again. My imei number appears to be clean. But flipkart keeps on saying that imei does not match with my mobile. My mail is [protected]@gmail.com.
                                      Aug 31, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2021
                                      Flipkart Customer Care's response
                                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pnkjmodi001
                                        Jul 25, 2021
                                        Report
                                        Copy

                                        Address: Supercomnet

                                        I have ordered boAt Airdopes 281 v2 on 1st July 2021 but I received the fake product. I have also filed the complaint against this and request for a refund but my issue is not solved. Flipkart did not return the fake product and not even refunded my money. They told me that my refund request is cancelled and they can't do anything in it. So please help me in getting the refund of my money.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit